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More food going to waste

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Record 796,000 tonnes of it dumped, up 13.2 per cent last year from 2012: NEA
By Walter Sim, The Straits Times, 19 Mar 2014

EVERY day last year, each person in Singapore wasted an equivalent of one packet of economy rice or nasi padang.

All this added up to an astounding record of 796,000 tonnes - the weight of about 1,420 fully loaded Airbus A-380s - of food waste, according to National Environment Agency statistics released this month.

This marks a steep 13.2 per cent rise from the 703,200 tonnes dumped in 2012, and is the sharpest spike in at least six years. Before last year, food waste had typically gone up between 1.6 and 6.7 per cent year on year since 2007.

"It's an extremely steep rise and it's rather disturbing that there is a distinct lack of awareness and nonchalance to food security issues," said Singapore Environment Council chief executive Jose Raymond yesterday.

The amount of food waste, which includes cooked food and expired packaged products, last year is a 42.4 per cent leap from the 2007 figure, far outpacing the 17.7 per cent growth in national population.

Mr Raymond blamed rising consumer affluence, a growing food industry that is "constantly bringing new delicacies to the table", and a lack of public awareness on food waste.

An affluent society has resulted in habits such as "not finishing up our food (because) the taste is not up to par or the inclination to load up our plates when in front of a buffet line", said Food and Beverage Managers' Association (FBMA) president Cheong Hai Poh.

He revealed that FBMA has already been studying food practices in Europe.

The problem has also permeated every link in the supply chain, said Minister of State for National Development Maliki Osman in Parliament last week.

Among those culpable included food manufacturing and catering industries, food and beverage outlets as well as hotels.

The latest statistic has surprised Restaurant Association of Singapore president Andrew Tjioe, who is also the executive chairman of Tung Lok Group.

"I have seen restaurants with waiters who keep customers from over-ordering," he said. "People also dabao (take away) leftovers, it is not shameful. I do so even if I have only a little bit of food left."

He believes catered occasions, such as buffets and banquets, were the prime wasters.

People also tend to cater more food than required, said Mr Tjioe. "But caterers wouldn't dare to cut down in case the demand is there and food is not enough."

He suggested reducing Chinese banquet courses, which can have as many as nine dishes, or to cut the size of portions.

Open-concept kitchens at restaurants such as Carousel at Royal Plaza on Scotts also help chefs gauge how much food is still available to diners, said its general manager Patrick Fiat.

Singapore Food Manufacturers' Association president Thomas Pek, who said he will raise the problem at an association meeting later this month, urged more companies to work with charities in giving away food that is nearing its expiry date.

He also suggested that more supermarkets and bakeries could mark down prices of their fresh produce near the end of the day.

Despite the massive amount of food being disposed, recycling remains low. Last year, only about 13 per cent of the total was recycled, up 1 per cent from the previous year. This comprises mainly clean food waste such as spent grains from beer brewing and bread waste, which are converted to animal feed.

Said Mr Raymond: "With the amount of food waste being generated, it is probably timely for Singapore to revisit the possibility of food waste recycling."



Daily rated workers' lot 'has improved'

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Many have secured jobs with long-term security, better pay: Shanmugam
By Maryam Mokhtar, The Straits Times, 20 Mar 2014

A UNION which represents daily-rated workers has seen its membership nearly halve from two decades ago, and this shows Singapore's progress and the group's work in improving the labourers' pay through training, said Law Minister K. Shanmugam yesterday.

The Amalgamated Union of Public Daily Rated Workers (AUPDRW) had just 700 members as of December last year, compared with 1,300 when it was formed in 1992.

"As a result of the upgrading and the long-term efforts that have been taken, many daily-rated workers have moved up - they have secured jobs with better pay and long-term security," said Mr Shanmugam. "So in a sense, the union is a victim of the success of the progress of Singapore, and its own success."



He was addressing about 150 union members and representatives from donor companies after joining them for a fund-raising event at East Coast Park.

The daily-rated workers hold jobs such as grave-digging, outdoor cleaning and incineration plant maintenance, and have salaries that range between $1,200 and $1,700.

Mr Shanmugam, who also holds the Foreign Affairs portfolio and is an adviser to the union, paid tribute to their hard work, adding that many of these "unsung heroes" belong to Singapore's pioneer generation.

"Working together, daily-rated workers have laid the foundation blocks, the building blocks of Singapore - at times literally - so that we have what we have today," he said.

About half of the union's members are 55 or older, and the majority are employees with the National Environment Agency and the Singapore Sports Council.

AUPDRW general secretary G. Muthukumarasamy said the smaller number of daily-rated employees was due to the exodus of older ones who have retired over the years.

Many positions have also since been outsourced to foreign workers by contractors, and companies that hire these workers have also offered more contract-based jobs, he said.

Mr Shanmugam told reporters later that the Government has adopted a "comprehensive solution" to uplift such lower-paid workers. It has offered them help and subsidies in housing, education, employment and health care.

The multi-faceted approach has worked to "really push them up", though he stressed the importance of them also upgrading their skills.

Pest control worker Jasmin Mohamed Ali, who earns about $1,200 a month, says he has benefited from various courses.

"I took a vocational licence to operate bigger vehicles; now I can also work part-time as a driver to bring in more money," said the 57-year-old father of four, who has only Primary 1 education.

The fund-raising event, which involved cleaning up the beach, saw more than $50,000 being pledged by donors and supporters, with Temasek Holdings contributing another $50,000 in a dollar-for-dollar matching donation.

The money will go towards student bursaries for children of union members, hospitalisation benefits and training programmes, among others.







Little India Riot COI: Day 19

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'Be fair in assessing cops over Little India riot'
Commander says officers' morale hit, but they will have to return to area
By Walter Sim, The Straits Times, 20 Mar 2014

A POLICE commander yesterday urged the public to be fair when assessing how police officers performed during the Dec 8 riot, given the criticisms levelled against the force during the Committee of Inquiry (COI) into the unrest.

"Don't kick us when we are down," said Deputy Assistant Commissioner Daniel Tan, adding that morale of the men and women in blue had taken a beating. The same officers, he said, would have to go back to Little India and deal with stakeholders there.



The commander of Central Police Division, which polices most of the area, spent an hour answering questions during the public hearing.

Before stepping down from the witness stand, he asked the panel, led by retired judge G. Pannir Selvam, if he could have a minute to address the committee.

Mr Selvam - who together with other COI members and witnesses had criticised the police for their perceived lack of action during the early part of the unrest - agreed.

"I am very proud of all our officers who responded," said DAC Tan. "Many of them got injured, but none of them shirked their responsibilities."

He urged business owners, residents and other stakeholders to be objective when drawing up report cards on his officers, adding that police efforts "did not just begin and end on Dec 8".

"I just hope that they can be objective in assessing the police on our report card of what we have been doing all through the years within the community," he said.

"Morale of officers is affected, but these are the same officers who have to work with the community to make sure that such a thing does not happen, and we are committed to doing that because the riot did occur."

Among the questions that had been raised during the hearing was whether the police had sufficient boots on the ground before and during the outbreak of violence that night.

He said Little India has long been deemed a "special focus area". That is why it has a dedicated Neighbourhood Police Centre (NPC) and three fast response cars patrolling the area, as opposed to just one in most other estates.

The 41-year-old law graduate said that since the riot and in spite of limited manpower, 20 to 35 more officers have been deployed to Little India at the weekends, often at the cost of cancelled leave days and sacrificed training hours.

The arrests of people who were drunk and incapable of taking care of themselves in public also came under scrutiny yesterday.

This, after police told the COI that the majority of the 60 nabbed in Little India for the offence last year were not foreign workers.

The committee said the figures "do not fully reflect" reality.

Rochor NPC commanding officer Ho See Ying agreed, but said it was because the priority of the police lies first in crime-fighting.

"We have limited resources, and I cannot dedicate all my resources to picking people up from the streets when they are drunk, because we have to fight crime," said the deputy superintendent.





Dorms here 'surpass global standards'
Requirements more stringent than those set by World Bank: Operator
By Lim Yan Liang, The Straits Times, 20 Mar 2014

SINGAPORE'S purpose-built dormitories surpass international standards in all areas - from amenities to living space - and have always been a step ahead of those in other countries, a dorm operator told a public hearing into the Dec 8 riot in Little India yesterday.

From mandatory free Wi-Fi Internet to air-conditioned television rooms and gyms, standards that took effect in June last year for new dorm tenders are signs of how the Government has raised norms over the years, said Mr Willy Ng, who operates a 3,000-bed dorm in Kaki Bukit as well as one in Dubai.

The standards required of dorm operators here surpass those set by the World Bank for operators who want to secure a loan to build a dorm in a developing country, he added.

But he also agreed there was a severe shortage of dorm beds, which number about 200,000, for the 770,000 work permit holders living in Singapore.

Earlier in the hearing, representatives of migrant worker rights groups had raised the issue of working and living conditions as possible causes of worker unhappiness here.

"By all measures, even way back more than 10 years ago when dormitories started in Singapore, Singapore has always maintained a higher standard in terms of living conditions," said Mr Ng, adding that "other areas peg their standards to Singapore's".

Minimum standards for living space have also been raised over the years, said Mr Ng, who used his own dormitory as an example. Before 2008, there were 26 workers in each 72 sq m room in the dormitory, but this was reduced to 20 workers that year. For new dorms, standards that took effect last year allow only 16 workers to be housed in a room of that size.

A standards document presented by Mr Ng even detailed requirements for the type and number of trees to be planted, as well as different essentials such as rice, cooking oil and sugar, among others, to be sold at a built-in minimart, whose prices cannot exceed those of supermarkets here.

When asked how the Government ensured that older dormitories here met the new standards, Mr Ng said these were conditions that had to be met before landlords such as the Urban Redevelopment Authority or JTC Corporation would approve lease top-ups or intensifications of land use.

"Our Government has always stressed how productively the land should be put to use, and therefore how you intensify your property and you increase the standards is part of that requirement," he said.

But while purpose-built dormitories in Singapore are held to such standards, Mr Ng said the same may not hold true for other forms of worker housing, which include converted flats, shophouses and terraced houses.

He agreed with committee chairman G. Pannir Selvam that the ratio of dorm beds to foreign workers here showed "a terrible shortage".

"The number of available beds is never fixed because it depends on how the Government clamps down on illegal housing," said Mr Ng. Bed numbers would fall in a clampdown. He noted that land scarcity meant the Government has historically been reluctant to release land for long-term use as worker dormitories.

On Tuesday, a Ministry of Manpower representative told the committee there were 49 purpose-built dormitories here with over 200,000 beds, compared to about 770,000 work permit holders.





HK tabloid report on Jurong dorm 'a blatant lie'
By Lim Yan Liang, The Straits Times, 20 Mar 2014

A HONG KONG tabloid report describing the Jurong Penjuru Dormitory as prison-like is "a blatant lie", said the residence's security manager, who appeared yesterday before the Committee of Inquiry (COI) into the Dec 8 riot in Little India, to testify about dormitory living conditions.

Mr Saffarullah Abdullah of Mini Environment Services disputed the January report by Hong Kong's Apple Daily, and said it was untrue that barbed wire was used anywhere in or around the dormitory.

The article by a female journalist also stated that foreign workers were squeezed into cramped and dirty dormitories, and lived under oppressive conditions, including having their movements monitored by CCTV cameras.

"We have no barbed wire anywhere at our dorm, and the cameras are all facing the perimeter of the fencing," said Mr Saffarullah.

He added that the 2m high perimeter fencing was a Building and Construction Authority requirement, while residents were free to come and go at any hour of the day.

"She's totally wrong."

While workers are not allowed to bring visitors up to the living quarters, they were free to meet friends at the common areas in the dormitory compound, like the canteen or beer garden, he said.

There was, however, "no way" women - like the Apple Daily reporter who had claimed to have entered the rooms and taken pictures - are allowed into the workers' living quarters.

Mr Saffarullah also said because the dormitory is modelled after a one-room HDB flat, instead of army barracks, "people are very happy at our dormitory, because they have their own privacy".

He added that complaints received from residents were mainly about maintenance issues such as broken taps or showers.


Related
Little India Riot COI: Day 1, Day 2, Day 3, Day 4, Day 5, Day 6, Day 7, Day 8, Day 9, Day 10, Day 11, Day 12, Day 13, Day 14, Day 15, Day 16, Day 17, Day 18

Little India Riot COI: Day 20

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Higher density of liquor licensees in Chinatown than in Little India
By Walter Sim, The Straits Times, 21 Mar 2014

CHINATOWN has the highest density of licensed liquor retailers among areas where foreign workers congregate - not Little India.

Figures from last year showed that there were 750 liquor licensees per sq km in the Chinese enclave, more than double the 301 in Little India, the Committee of Inquiry (COI) into the Dec 8 riot was told yesterday.

Other foreign worker enclaves such as Geylang and Joo Chiat have 183 and 544 licensees per sq km respectively, said Police Licensing and Regulatory Department director Jessica Kwok.

The question of whether too many liquor licences have been issued in Little India had come up several times during the public hearing, after several witnesses testified that many people among the angry mob were drunk.



Assistant Commissioner (AC) Kwok said there were 331 licensees spread across the 1.1 sq km area in Little India put under the Public Order (Preservation) Act - the highest in absolute terms among the enclaves.

The Act, among other things, restricts public consumption of alcohol on weekends.

The density is seemingly highest in areas near Race Course Road and the 130m Chander Road stretch, where there were nine liquor stores before the riot. There are several blocks of Housing Board flats near those roads.

COI chairman G. Pannir Selvam said he had found "a number of liquor shops in the midst of many HDB housing estates" here.

AC Kwok agreed, but said: "People will want to sell at a place where there will be buyers."

Despite the concentration of liquor stores in the area, the crime situation in Little India has remained under control over the years, she said.

In fact, it has improved, with major crime cases falling 32 per cent between 2009 and last year, compared to the 19 per cent dip nationwide.

Likewise bucking the trend was the total number of liquor licensees there, which fell 4.6 per cent from 347 in 2009 to 331 last year. Nationwide, it rose 4 per cent in the same period.

AC Kwok said licences are not issued based on a cap. Rather, applications are assessed individually, taking into account the applicant's suitability and factors like the law and order situation and traffic issues.

As such, no "special measures" have been imposed on liquor consumption in Little India in recent years, unlike in Clarke Quay, where alcohol consumption hours were curtailed last year. The last time a moratorium was imposed in Little India was in 2001, as there were "too many liquor licences" in the area, she said, without citing numbers. This was lifted in 2004.

She said she disagreed with the "presumption" that easy access to liquor induces consumption.

"If, hypothetically, we reduce the number of liquor licences immediately - we halve it - would we see that consumption would be halved correspondingly? I don't think so," she said.

"Maybe there might be some reduction, but to what extent, I am not too sure. Therefore, what might be more effective would be to curtail the liquor licence hours."





'Sense of injustice fuelled rioting'
Police psychologist points to series of misconceptions
By Lim Yan Liang, The Straits Times, 21 Mar 2014

A CHAIN of misconstrued events - from officers protecting the driver and timekeeper of a bus which ran over a foreign worker to even covering the dead man's body with a blanket - led to a strong sense of injustice which fuelled the Little India riot.

The actions seemed to cement the rioters' view that Indian workers were treated less fairly than locals, said Dr Majeed Khader, the police force's chief psychologist, when he gave evidence to the Committee of Inquiry looking into the Dec 8 mayhem yesterday.

The behavioural sciences expert made it clear that it was not just one incident behind the violence, which left 49 Home Team officers and five auxiliary police officers injured and 23 emergency response vehicles damaged, but a confluence of five factors. These included alcohol, street justice, unfamiliarity with norms here, a sense of frustration rising from the chaos and overcrowding after the fatal accident at about 9.20pm that night.

Indian worker Sakthivel Kumaravelu had been told to get off the bus ferrying workers back to a dormitory before he fell under a wheel as he chased the vehicle.

Bus driver Lee Kim Huat and timekeeper Wong Geck Woon were soon surrounded by a growing crowd, who deemed them "perpetrators" of the accident.

When a good Samaritan ushered them onto the bus for protection, the crowd started to get violent.

This was compounded when one of the first Singapore Civil Defence Force (SCDF) officers who arrived heard the timekeeper screaming, and responded to her ahead of the accident victim, whom he was not, at that point, aware of.

"That was misperceived as 'Why are you responding to the locals and not my dead countryman, who is actually below the bus?'" said Dr Majeed. "There was a sense of us versus them, locals versus foreigners."

The rioters could have been further incited when they saw police pushing the crowd back, and later giving the duo helmets and escorting them with shields away from the scene.

The SCDF's ground commander that night, Lieutenant Tiffany Neo, had told the committee that the body was covered with a blanket after it was removed from under the bus. This was out of respect and to prevent its mutilated state from getting the crowd more emotional. But this may have also fuelled the crowd's grief and frustration, as those who knew the victim were not allowed to see the body and say goodbye, added Dr Majeed.

His team's findings came after reviewing an extensive amount of material collected since the riot, including 268 transcripts, 39 CCTV and public-submitted videos, interviews with first responders and foreign workers, as well as visits to a dormitory, recreation centre and the accident scene. They also consulted experts on sociology, arson and alcohol.

While liquor consumption was not the main factor, Dr Majeed said it "certainly" played a part. Besides intensifying emotions, intoxication can remove inhibitions and also cause "alcohol myopia" - an inability to consider different explanations.

Interviews with workers also suggested that some rioters may have felt a sense of veeram - a Tamil word for bravado - while under the influence of alcohol, he said. Street justice, or the idea of an eye for an eye, is also typical in rural places and countries such as India, he added.

Dr Majeed recommended that in future, police take action early with a hierarchy of tactics beginning with "soft power", such as negotiation and warnings, before using harsher action should rioters not comply. "But we also qualify that this is possible only when the crowd is not very aggressive."


Related
Little India Riot COI: Day 1, Day 2, Day 3, Day 4, Day 5, Day 6, Day 7, Day 8, Day 9, Day 10, Day 11, Day 12, Day 13, Day 14, Day 15, Day 16, Day 17Day 18, Day 19

Two career tracks in S'pore Legal Service

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By Michelle Quah. The Business Times, 21 Mar 2014

A growing legal service and the need for more specialist and expert legal skills are prompting a sea change in the Singapore Legal Service (SLS).

In April, the Republic's Legal Service Officers (LSOs) will have two separate career paths to choose from - the judicial track and the legal track. This will afford officers greater specialisation in their careers, compared to the more broad-based exposure they are getting in the current integrated service.



This was announced last night by Prime Minister Lee Hsien Loong at the Legal Service Dinner, after discussions he held on the matter with Chief Justice Sundaresh Menon, Attorney-General Steven Chong and Minister for Law K Shanmugam.

"We agreed that within the present framework of one Legal Service under the LSC (Legal Service Commission), we should provide for greater specialisation," PM Lee said yesterday.

"Therefore, we will make several changes to the present system. First, LSC will introduce two separate career tracks for LSOs up to Grade 3, which will be the 'legal' and the 'judicial' tracks.

"Eligible officers can elect to specialise either along the legal track or the judicial track. And they will then be posted to jobs within either the Legal Branch or the Judicial Branch (of the SLS), and to stay in that branch, to build experience and hone specialist and expert skills," he added.

The SLS, in its current form, is an integrated model consisting of the legal branch and the judicial branch.

The legal branch of the service is made up of Deputy Public Prosecutors and State Counsel in the Attorney-General's Chambers (AGC) and the Legal Counsel/Officers in the various Legal Service departments in specific ministries and statutory boards.

The judicial branch is made up of District Judges, Magistrates, Coroners and Registrars at the State Courts (formerly known as the Subordinate Courts) and the Registrars at the Supreme Court Registry and the Justices Law Clerks in the pool.

"We started off with an integrated model: one Legal Service, with personnel decisions vested in the LSC, chaired by the Chief Justice, with the Attorney-General also on the LSC.

"From time to time, we have studied the question whether to split the Service into two: a Legal Service and a separate Judicial Service. But up to now, we have always decided to stick to the integrated model, because we had too few officers to support two separate services and we believed that LSOs would have better career paths in one single integrated service," PM Lee said.

But, with 587 LSOs now - a tenth of all practising lawyers in Singapore now - compared with 45 when Singapore became independent in 1965, there is enough critical mass for the Legal Service to consider greater specialisation. But this is not the only reason.

Mr Lee said: "It is timely for us to review the position again in the light of changing circumstances. First, because our Legal Service is now much larger, officers can specialise without conscribing their career prospects. Second, the scope and complexity of work, whether in the government, in the AGC, or in the courts, has grown enormously.

"Hence, we need more specialist and expert skills than ever before."

For example, the scope of legal work in ministries is now much wider than before - drafting new laws, seeding new capabilities, negotiating foreign trade agreements, etc. The AGC specialises in new areas, through new divisions such as its Economic Crimes and Governance Division. The courts also take on more complex work.

To oversee the two career tracks, PM Lee announced the establishment of two new personnel boards under the LSC - the Legal Branch Personnel Board and Judicial Branch Personnel Board.

These two boards will replace the current Special and Senior Personnel Boards. They will also manage LSOs in the respective branches, and oversee career development pathways in these tracks.

But PM Lee emphasised that "even as we promote more specialisation, it is critical that the Legal Service operates as an integrated whole".

"The specialisation into two tracks is for the middle ranks of the Legal Service. Junior officers starting out on their careers will still be posted to different departments and across branches, to develop them in different fields of legal work and to learn about their strengths and interests so that they can make an informed judgment when they decide to specialise."

He added that senior LSOs - those Grade 2 and up - will still be managed by the LSC. This is because, at that level of seniority, there will only be a few officers, and it is necessary to continue with the integrated model, to provide better career options and flexibility in deployment to meet the needs of the SLS.

"These changes are part of our continuing journey to build a first-class Legal Service. But, ultimately, what matters - beyond even a proper and well-turned HR system - is the spirit and dedication of the LSOs, to carry out your duties and uphold the rule of law without fear or favour, to defend and advance Singapore's interests in a more complex and challenging international environment, and to work together as a team, always fighting for Singapore and Singaporeans."


Prof Leo Tan - Man of science and dreams

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Susan Long meets Professor Leo Tan, who has always dreamt the future, such as the upcoming Lee Kong Chian Natural History Museum, and made it a reality.
The Straits Times, 21 Mar 2014

PUSHING 70, Professor Leo Tan has seen most of his dreams come true. Some were his own, others were thrust upon him.

He wanted to be the first Singaporean to graduate with a marine biology PhD from Singapore. And he did, against the odds. He spent 40 years fighting for the preservation of Labrador Park - Singapore's only rocky coast - and succeeded. It was gazetted as a nature reserve in 2002. He spent the last six years canvassing for our very own natural history museum. It is slated to open by the end of this year at the National University of Singapore's new University Town.

Along the way, he breathed life into the sleepy Singapore Science Centre, overhauled the teaching of science in schools, infected a generation of teachers at the National Institute of Education with his love of learning, and, as chairman of National Parks Board, championed Gardens by the Bay.

His former student, Professor Peter Ng, 54, director of the Raffles Museum of Biodiversity Research at NUS, says: "His is a world dominated by a very simple philosophy. Just do it if it is right. Never mind if it is difficult."

Never mind that he may be just a footnote in history. For the upcoming Lee Kong Chian Natural History Museum, Prof Tan bears no official title, not even as patron or adviser, though he is widely hailed as its visionary.

As a schoolboy at St Joseph's Institution, then in Bras Basah Road, he often visited the nearby Raffles Museum in Stamford Road, with its large natural history collection of mammal, bird and amphibian specimens. It was housed at the National Museum of Singapore until 1970, when the collection of animals and artefacts was thrown out to focus exhibits on art and ethnography.

Then a marine biology doctorate student, Prof Tan remembers making this solemn promise to himself: "If I could, one day, I'd like to restore the old Raffles Museum."

The prized collection languished without a permanent home and in poor condition for years. But he never forgot it. He visited the dust-lined specimens in random storerooms through the years until, in 1998, part of the collection found a home at the Raffles Museum of Biodiversity Research, a research and teaching museum at NUS.

Not content with that, Prof Tan returned to the NUS faculty in 2008, after 26 years away, continuing his charge that Singapore's oldest natural history collection had not been "returned to the people of Singapore" for public viewing.

He pushed through his idea for a natural history museum through sheer strength of will, by getting permission from NUS to raise funds. He and his team were given the near impossible target to raise $35 million in the aftermath of the 2009 financial meltdown. But he rationalised: "If I've done some near impossible things in the past, why not try?" Within six months, he helped raise $46 million from an anonymous donor, foundations and individuals.

Then three dinosaurs were offered to the museum, and he raised another $10 million for that and other exhibition costs. Now he is focused on trying to double the endowment fund to $100 million, from its current $50 million, to ensure the museum can sustain itself beyond the first three years.

He's hard at work making sure the museum's impact extends far beyond its walls. From next month, it will have a teaching lab and run courses for biology and other students at NUS. When it opens, it will have a volunteer outreach crew doing guided walks and leading discussions on how to have a sustainable Singapore, what its priorities and values are, what is worth preserving and how to create room for all.

He wants people to go out pondering: "I am a Homo sapien living on this planet. Would I be that 500-million-year-old species that is still alive, or would I be like the other animals that have come and gone?"

What he wants is to start "a chain of thinking". "If people go out asking, 'How did that happen?', that is the success of a museum," Prof Tan enthuses, his face lit up with possibilities.

Nature his playmate

GROWING up, a lizard-eating snake slept under his bed. He had jars of fighting fish and four pet cats. At five, he came head-to- head with a cobra in the garden of his family's rented Mount Faber pre-war bungalow, but backed off in time.

The second son of an auditor and nurse, he was a loner who often retreated to his imaginary world with nature as his playmate. The SJI "thoroughbred" - he was there from Primary 1 to pre-university - idolised French oceanographer and conservationist Jacques Cousteau for "going to places people never went, doing things people never did".

He was told he would never get a job but applied to study zoology anyway at the then University of Singapore. When a lecturer asked the class what was their ambition, he raised his hand and ventured: "Marine biologist."

Everyone sniggered. He slunk off red-faced. "There were no Asian marine biologists then. We were still very colonial in 1965. No Asian would be employed at the university unless in exceptional circumstances," he recounts.

In his honours year in 1968, on a class trek to Genting Highlands, he fell 30m down a waterfall. "I fell into the deep end of the pool and I couldn't swim. When I surfaced, there were jagged rocks all around," he remembers.

He had an abiding fear of water, yet clung on to his dream to be a tropical marine biologist. After he scored a second upper, he won the first research scholarship offered by the university. There was much consternation on the part of his professors when he insisted on doing his PhD locally.

"I was laughed at because they said, 'First of all, we're not a great university. Why do you want to do your PhD here?' Second, I was offered a PhD in Canada with a scholarship, with permanent residency. I said, 'No, this is home.' All my friends were going abroad. They said, 'SU has no reputation. You will be looked down upon.' I said, 'So be it'."

So he chose a fisheries professor to supervise him as the university didn't have a marine biology department then. He planned to run a mussel and oyster farm upon graduation.

But reality bit when he tried - without success - to secure land and bank loans. He then lectured at SU for nine years, telling students: "If you believe in what you want to be, dream the future and make it a reality."

Gems in brown paper

IN 1982, he was offered the job to head the Singapore Science Centre, which seven others had declined. "All cleverly said 'No, thank you' because they saw it as a children's museum, just recently established, not much cachet, in an isolated part of Singapore," he recalls of the centre in Jurong.

The eternal optimist said yes, convinced that "since so many people said no, there must be something good about it that no one else had seen yet".

His first day at work, he herded his staff to a toilet stall. They were shocked. He instructed them to saw open the opaque plastic covering of the water cistern, and replace it with transparent material so that visitors could "see everyday science" when they flushed. Then he told them to keep the toilet floors dry because public opinion would not be about how exciting the Science Centre was but how dirty the Science Centre was.

Within 10 years, the Science Centre was hailed as one of the world's top science museums.

But he was scathing about how teachers would escort pupils to the Science Centre, only to ditch them with his staff, and hightail it to the canteen to rest. He was also reproving of the "mechanical" teaching of science in schools - till he was asked to be dean of the National Institute of Education's school of science in 1991.

By then, his experience with the Science Centre had taught him not to spurn a challenge, so he took on the task of improving the quality of teachers.

He started by picking up litter on campus and sprucing up the then sloppy image of student- teachers through fashion shows. He encouraged teachers, then mass-trained to deliver standard content, to be more "entrepreneurial" in the classroom.

"Heaven help us if anybody can come in and teach without the right attributes. They don't have to be that smart but they must love children," he says.

NIE senior lecturer Shawn Lum, 50, recounts how when an opportunity arose to establish a national award for outstanding teachers, Prof Tan created the Caring Teacher Award.

"He said let's recognise teachers with character, those who show concern for their students. There are rewards enough for success in more conventional, quantifiable aspects of teaching. NIE went for a quality so fundamental to being an educator, but one so easily overlooked."

Prof Tan left NIE as director 15 years later, in 2006. "In the beginning, for every five candidates who presented themselves, we offered six places," he says, only half in jest. "Ten years later, out of every five candidates who presented themselves, we only accepted one."

He believes he also restored some pride in the teaching profession. "The biggest sea-change was the attitude of parents. When I first went to NIE, my friends avoided me if their children wanted to teach. They were shy. Ten years later, people would come up to me at parties and say, 'Leo, my daughter is going to join you very soon'."

Saved for a cause

IN 2006, the man who was named after his mother's star sign and calls himself a "cat with nine lives", had a heart attack. After six days in the intensive care unit, he sprang up, asking: "How come I'm still alive? That means I have another mission."

After two more years as an NIE consultant, he returned to NUS in 2008, as director of special projects. He came back to set up a Master of Science in Communications course to help "scientists talk, write about and sell their products", as well as try to resurrect the Raffles Museum. Six years on, he is now writing a book on science communication, which will soon be a compulsory module for all science undergraduates.

Today, his greatest joy is playing with his one-year-old grandson. A Catholic, Prof Tan is married to Chor Chon, an ophthalmologist, and they have two sons, an engineer and a doctor. He also collects stamps and combs beaches.

In retrospect, what gave the most fulfilment in his life were the jobs spurned by others. "I always tell people don't be disappointed if your boss bypasses you. Don't be disappointed if you didn't get the job or the girl you wanted in life. There is a reason for everything. Just accept, be happy and content and don't look over your shoulder."

Having said that, he's not nearly done with dreams.His next one - to see one of our Southern Islands, such as Pulau Semakau, preserved as a nature park.

"You must always look forward to something," he muses, without giving away more.

Then he bids you stay tuned for his next endeavour.




Prof Leo Tan on...

Why Singapore needs a natural history museum

"We always talk about heritage in terms of people and society. Science is culture, just as art is culture. It is our heritage, our natural heritage. It's not just nostalgia or keeping something old. It actually allows us to learn why animals went extinct, how climate change affected biodiversity, and has lots of data that can be mined for our study of the future of humankind."


What motivates him

"Always remember, we do things for selfish reasons. When people ask 'Who do you work for?' I always say 'I don't work for the Government, I don't work for my institution, I work for the future of my generations to come'. "


His worries for Singapore

"Our young students have unrealistic expectations of life. They expect things, like manna, to fall from heaven. We live in a very affluent society. Parents are doting. They even sue, so teachers are frightened of parents, which is sad. In my time if my teacher caned me, my parents caned me a second time. Today, no, the lawyer will come."


Why he championed Gardens by the Bay

"I learnt from the 9/11 terror attacks in New York. The psychiatrists and doctors treated as best they could all the people who were traumatised. Finally they said: 'We've given you all the medicines and help we can. There's only one thing left to do: go and sit in Central Park.' Many did, and The New York Times wrote an article saying that nature heals, which is the truth. That's why I joked we need to put Gardens by the Bay near Marina Bay Sands, so that gamblers, instead of hanging themselves when they lose money, can walk into the park and get their sanity back."


Ang Bee Lian: Elitists need not apply

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It's not so much grades, but compassion. Social service veteran Ang Bee Lian tells Charissa Yong about the sector's new leader talent scheme.
The Straits Times, 22 Mar 2014


THE most senior social worker in Singapore, Ms Ang Bee Lian, 58, started as a child protection worker more than 35 years ago and worked her way up through many job postings, most recently running the National Council of Social Service (NCSS).

Last week, Minister of Social and Family Development Chan Chun Sing said that Singapore needs to train up "many, many more Ang Bee Lians", and announced that to do so, a new central body will oversee the recruitment and deployment of about 200 to 300 social service professionals.

Ms Ang, who is now the Ministry for Social and Family Development's director of social welfare, tells Insight why the new talent scheme to develop social service leaders won't be elitist.


How does the new talent scheme for social workers take the sector forward?

It will add another very important pipeline of leaders who choose to be there, who have been developed and are prepared to be there, and who enjoy the position.

We must be very mindful of the selection of the people. We must select based on values and principles. We must select them rigorously and patiently.


How would you distil who these people are?

Through good interviews, if you know how to ask the right questions. So, together with three to four other elements of the interview, you can select the right people. But the new work group may do it differently. If you don't interview well, you can let in a few black sheep. With only one test, people know how to do certain things.

But if you take a more collective observation approach and different types of people give comments, it's harder; you see the person for who he is.


With a career track planned out for them, would there be a danger of having the "God's gift to mankind" mentality?

What the applicants present in their portfolio will tell you a lot about them. Those who are very solid don't need to tell you so many things. If you are put in an interview with me, I cannot get conned.


Their compassion comes through in things they've been doing?

The way they express it, when they recount the story... For example, so often people do things to put on Facebook for show, or just for the CV. Don't come and think you're God's gift to the world. I really cannot stand people who think they're God's gift. It runs counter to social work and values.


Do you feel the new scheme might be elitist? Some VWOs (voluntary welfare organisations) are worried about this centralised body.

It's good that feedback has surfaced early. It's being designed, taking into consideration these views. It'd be different if the Minister had cooked the scheme already and served it. They're going to form a work group.

It boils down to how you design the leadership. People respect leaders who understand and are able to empathise by being on the ground. There is a call to say, if you're a leader, can I expect you to be empathetic, values-based, fair, understanding of what I'm going through, and also smart?

I know of someone who's an A-grader with an outstanding academic record. But while studying overseas, of her own accord, she volunteered at the homeless shelter because she wanted to be connected to the ground to understand, and in the process, her empathy level just went so much higher. So I don't think we're against people with good academic records but we need to be mindful that to lead, one needs to win the respect of people and be humble. And to be prepared to be unprepared sometimes, and to be vulnerable and to learn.


How would the experience they get under this scheme help potential social service leaders?

Project work cannot replace direct operational experience, because of empathy. You need empathy in more than one area - from the clients' perspective, from the perspective of the people who run the service, from (that of) someone who funds the programme. And that kind of empathy is best learnt when you're on the ground interacting with all the stakeholders and hearing it from people.

There is also this view, about why aren't these things done by the Government? Why do we have so many stakeholders and players? People like to say, make things simple like in Scandinavia (known for strong social security nets and high social spending), give it all on a platter. For me, I'd never trade what we have done. There's nothing like a volunteer actually doing some of the contact with clients. Something marvellous happens in the spirit.

There is a space for the community, philanthropists and whoever wants to do something. To take that away means we'll be missing something very precious in the community.

The Straits Times School Pocket Money Fund or SPMF (which gives funds to children from low-income families for school-related expenses) is a very good example. It's a brilliant idea. The Government can give the money, you know, but think about the value which has (been) brought because SPMF (a community effort) does it. Imagine the kind of purpose it has brought to the people who contributed to SPMF - that kind of sense and feeling of shared camaraderie on the part of SPMF, no money can buy.


What about VWOs who are afraid that the Government can control the deployment of their leaders with the centralised scheme?

We'd like to come to a stage where there are enough leaders so there's no need to be too concerned. If the VWOs are looking for generals, you need a leader of a certain characteristic. Hopefully there are at least two to three available. Sometimes, somebody else (other than the one we think is best) is assigned, and does an equally marvellous job.


Mr Chan said that for this scheme to work, "everyone has to think the sector first and not the individual VWO first". Is this realistic? How can they do this?

This scheme works when we really think about the clients whom the sector wants to serve.

If you're a VWO trying to make a decision at the board meeting, of course you think of the VWO first. It is natural.

But if you reverse it and think of serving clients first, and the complexity of the cases, then you think quite differently. You think, how can we as a whole sector respond? Okay, I'm one of the players, how might we respond then?


So how do you feel about Mr Chan saying we need "many, many more Ang Bee Lians"?

Aiyoh, good thing I wasn't there. During those times, there were some job postings, it's not like I didn't cry. But now when I look back, wow, they were so valuable. Because now, with every situation I get, I can say, this one looks a bit like that one, maybe this is a thing we should do. It seems to be about knowledge and experience. Of course you can read up, and I keep reading. But the knowledge comes from my many postings also. I really had a variety. Even washing toilets.


Recently the Government has been doing more. (The monthly household income cap for ComCare, which helps the needy, was raised this month from $1,700 to $1,900.) Do you feel it's going too far in this direction?

The whole idea is responsiveness on the part of the Government and keeping in tandem with rising costs. This time, it's done in a much more timely manner.

I look at this in relation to the family. You're looking at a family who really needs this help. These kinds of questions, we can always debate, and debate and win, but it doesn't make a lot of difference to the families. The question is, how do we help them? If we're really giving them "too much", then it is my job as a caseworker to help this family save the $200.


Is there a danger of abuse (for example, people who game the system to get more handouts)?

When it happens, I like to be curious and inquire why it happens, what drives their behaviour. From there, we'll be able to see the kind of circumstances under which people do it. Where it reveals a more deep-seated concern that is worthwhile for us to work further with, I will work on that. Where there is really a blatant abuse, it's very easy to deal with those.


What do you think of the Social and Family Development Ministry's new programme to help 500 of the most vulnerable families?

Social workers want these families to be more resilient. They don't need to be perfect families, but after certain number of years, we want the family to say they can handle things on their own.


Do you think it's like extreme nannying, handholding in a way?

If you look at the profiles of these families, they do need that. They're very, very vulnerable. But what happens during the handholding?

There are some things, when it happens, you hold them tighter, some things you let go. Like when you know there are issues when the pay cheques come in. During that time, you hold them tighter. Other times, you want to celebrate and let go.




Fighting slurs on mental illness

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Derogatory language referring to mental illness and intellectual disabilities abounds. It hurts mental health patients. Let’s stop such usage.
By Chong Siow Ann, Published The Straits Times, 22 Mar 2014

RECENTLY I came across a radio documentary called The Rhetoric Of Cancer which was broadcast on the BBC World Service. The presenter, Andrew Graystone, was a cancer survivor. He observed that the “language of warfare has dominated cancer discourse” and that “today it’s commonplace to speak about battling cancer, fighting cancer, even kicking cancer”.

Such language is disconcerting to Mr Graystone – partly because, as he ruefully commented, he is “not really the fighting kind” and partly because there wasn’t much that he could do to fight his cancer. “Like most cancers, mine was out of reach. I couldn’t see it or touch it. I couldn’t operate on myself or prescribe medication. My chief aim was to live well with cancer, and then hopefully to live well without it.”

The language of disability

I’M NOT sure if any of my patients feel the same way about their mental illness. But I now suspect that some do, and are too polite to point out the unhelpfulness of my occasional pep talks, laced as they often are, with battlefield metaphors.

The use of such militant language, while common in medical fields like cancer and infectious diseases, is actually rather uncommon when people talk about mental illness and intellectual disabilities. Here, the language is usually much more negative and disparaging.

Derogatory language referring to mental illness and intellectual disabilities abound in everyday conversation, print, broadcast, social media, movies and other popular entertainment.

Take for example what researchers in Britain found when they asked a large sample of 14-year-old school students for words or terms that they would use to describe someone with mental health problems or illness. Of the 44 words that were most frequently occurring, three quarters were strongly negative – words like psycho, spastic, crazy, mental, weird, loony, and mad.

They are even used by people who ought to know better. Some time last year, French politician Pierre Lellouche described the British Prime Minister’s plans for the European Union as “autistic”; while an article in an august British broadsheet described Britain’s attitude to politicians’ wives as “schizophrenic”.

Following the last of the US presidential debates in 2012, a political commentator referred to President Barack Obama as a “retard” in her tweet.

The careless and cavalier use of psychiatric nomenclature is not just inaccurate. It obfuscates the understanding of mental illness.

Slurs also both offend and reduce people with mental and intellectual disabilities to stereotypes, and into objects of ridicule and derision.

Most people who use such language might protest that it is merely a means of referring to behaviour that is bizarre or out of character. There is no intention, they may argue, to refer specifically to those with mental illness or intellectual disabilities. They might even throw their hands up and moan about the excesses of political correctness.

Such terms, however, are profoundly hurtful to people who have to live with these problems.

Given the pervasiveness of mental illnesses – an estimated one in four in the general population has some sort of mental illness – it is also likely that those who misuse psychiatric nomenclature are offending people that they know.

Loneliness and exclusion

LURKING behind such language is a certain attitude, prejudice or ignorance. Its use stigmatises people with mental and intellectual disabilities.

And there is a more serious consequence. It excludes people with disabilities from the opportunities and activities that most other people take for granted. These include studies, employment, career advancement, friendships, romantic relationships, and even medical and psychiatric treatment.

A nationwide survey called Mind Matters was launched last month to gauge people’s beliefs and attitudes that will aid recognition, management and prevention of mental illness in Singapore.

“The hardest thing about having an intellectual disability is the loneliness,” writes John Franklin Stephens, a Special Olympics athlete with Down’s syndrome in the Denver Post. “I can only tell you what it means to me and people like me when we hear it (he was referring to the word “retard”). It means that the rest of you are excluding us from your group. We are something that is not like you and something that none of you would ever want to be. We are something outside the ‘in’ group. We are someone that is not your kind.”

This exclusion can start early in life. A survey of 546 teaching staff in Britain found that 88 per cent of teachers and 96 per cent of teaching assistants had heard students using phrases which stigmatise people’s mental health problem. Research shows that 20 per cent of children have a mental health problem in any given year. The common use of these negative terms, which may also be accompanied by explicitly expressed negative emotions and behaviour, is hardly going to leave a mentally unwell young person unscathed.

Children with autism as well as those with attention deficit hyperactivity disorder (ADHD) are far more likely to be bullied (subject to teasing, name-calling and even assault) in school. It is, therefore, not surprising that young people are far more unwilling to seek help when mentally unwell so as not to draw more attention to themselves.

Many would rather try to cope on their own, sometimes with dire and tragic consequences.

There are a number of sources from which children pick up such language. One unlikely source is the seemingly innocuous children’s television shows. One British study found that out of a sample of a week’s children’s television, 59 out of 128 programmes contained one or more references to mental illness.

Children’s programmes in the United States and New Zealand also reportedly include a high rate of negative references to mental illness. “If thought corrupts language, language can also corrupt thought,” wrote George Orwell. “A bad usage can spread by tradition and imitation, even among people who should and do know better.”

As mature adults and parents, we ought to know better and do better. We ought not to tolerate the use of such language in the same way as we do not put up with any language that is offensive to another’s race, religion, gender or age.

It is all part of that difficult enterprise of raising children. Among the things to be nurtured in them are the things enumerated by the 19th century American novelist Henry James: “Three things in human life are important. The first is to be kind. The second is to be kind. The third is to be kind.”


The writer is the vice-chairman, Medical Board (Research), of the Institute of Mental Health.



WP-run town council to raise S&CC for 5 wards

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First time town council is hiking charges since GE
By Andrea Ong, The Straits Times, 22 Mar 2014

THE Aljunied-Hougang-Punggol East Town Council (AHPETC) will raise service and conservancy charges (S&CC) for five of its wards from next month.

This is the first time the Workers' Party-run town council is raising the charges, which go towards estate maintenance, since it took over the management of Aljunied GRC following the 2011 General Election.

The change will kick in at the same time as a similar S&CC hike for eight town councils run by the People's Action Party, though AHPETC residents who had paid in advance by yesterday will be charged the new rate only when their next payment is due.



There will be no change in rates for citizens living in one- and two-room flats. But for citizens living in other flat types, the increase ranges from $3.50 to $10.

The hike affects four of five divisions in Aljunied - Bedok Reservoir-Punggol, Serangoon, Paya Lebar and Eunos - and the Hougang single-member constituency.

In a letter to residents announcing the revision yesterday, AHPETC chairman Sylvia Lim said the council is "similarly affected" by the conditions of rising costs and inflation faced by other town councils.

The rates for Hougang were last revised in 2007.

When AHPETC took over the management of Aljunied GRC, it harmonised the S&CC rates between Aljunied and Hougang, resulting in a reduction for some room types, she added.

"While AHPETC is mindful that any increase in S&CC will affect residents, the TC (town council) had to consider what was needed for projected routine and sinking fund commitments," she said.

Ms Lim said the town council expects to spend more on maintaining and operating lifts as the ongoing Lift Upgrading Programme will increase the number of lifts in the estate.

More sinking funds will also be needed to replace these lifts in the long run, she added.

Electricity consumption, which accounts for almost 30 per cent of annual operating costs, is expected to "increase substantially" after the lifts have been upgraded, she said. Tariffs went up by over 10 per cent in the last three years.

Cleaning costs will also go up due to the "significant impact" of spikes in tender prices, the impending increase in Central Provident Fund employer contribution rates, workers' levy and the drive to improve cleaners' wages, she said.

More amenities like fitness corners and linkways will also add to the increase.

Ms Lim said in her letter that while AHPETC has no control over external drivers of cost hikes, it would monitor costs and improve work processes to maximise cost savings, without sacrificing standards.

She did not reply to further queries yesterday.

Bank officer Seng Hwee Peng, 52, who lives in a four-room flat in Serangoon, said the $5 rise he faces is "quite a jump" but added: "I understand and I do appreciate that the town council reduced S&CC when they took over and have not increased since then."

However, he asked if the hike would be manageable for residents who are retirees or are unemployed.


Little India Riot COI: Day 21

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Tear gas and baton charges 'are old tactics'
Ex-police commissioner tells COI riot troops now take calibrated approach
By Walter Sim, The Straits Times, 22 Mar 2014

THE way riots are handled in Singapore has evolved from a force-first approach using tear gas and baton charges decades ago to one that is more calibrated.

Still, "there is no textbook solution", according to former police commissioner Khoo Boon Hui, who submitted a six-page report to the Committee of Inquiry (COI) looking into the Little India riot.



The 59-year-old Senior Deputy Secretary of the Home Affairs Ministry said yesterday: "You have to use your head, use your judgment. Doctrines and manuals cannot be exhaustive and should not preclude the innovative use of strategies and tactics."

Tracing the evolution of riot doctrine, he explained how riot squads - the predecessor of the Special Operations Command (SOC) - were first formed in 1952, after the Maria Hertogh riots.

In the early years, aggressive tactics were needed because of extreme violence seen in incidents like the 1960s communal riots.

But strong-arm tactics such as the use of tear gas and baton charges would no longer be deemed acceptable today, said Mr Khoo, who was police chief from 1997 to 2010.

Passive resistance tactics have been adopted by the SOC, following studies of measures taken up overseas, said Mr Khoo, who also served as Interpol president from 2008 to 2012.

Today, police commanders approach public order incidents with three objectives in mind.

First, riots should be quelled "with minimum casualties, especially to innocent bystanders, responders and, of course, the rioters themselves". While minimising any spillover or escalation of the riot, the police must be seen to take "resolute but appropriate" action. Lastly, the police have to instil public confidence by decisively resolving the incident.

"At the end of the day, you can't just stand by and then in the end let the rioters escape. You have to bring people to justice," said Mr Khoo.

He prefaced his testimony yesterday by saying he would not judge police actions taken on Dec 8 because he was then in Qatar on official duties, and had not been involved in the active management of the incident since.

During the inquiry, committee members have questioned how the police responded at the scene. They pointed out that the decision to hold the ground instead of facing rioters head on could have emboldened troublemakers, who ended up damaging 23 emergency vehicles. The incident also left 49 Home team officers injured.

How much force to use is a controversial issue, said Mr Khoo. "But my sense is that it must be commensurate with the level of public order threat, (be) fair and even-handed."

Using insufficient force could embolden the crowd, but excessive force can inflame the situation, he said, citing foreign examples to prove his point. In the London riots of 2009, a newspaper vendor trying to make his way home died after he was pushed over and hit by the police. "It gave the British police a very, very bad image," he said. "In the heat of things they did something (that) brought the whole police force into disrepute."

Also critical are the capabilities and size of the force deployed. "If you have the numbers, do you have people who are well-trained?" said Mr Khoo. "If you don't have numbers, you risk escalating the level of violence because you resort to lethal force when it may not be necessary because you are threatened."

A riot in Hong Kong in 2005 involved the use of 2,000 troops to deal with a sit-in involving more than 900 people. All the protesters were arrested, but they were later let off because officers could not distinguish the role of each suspect. "In the end all the evidence got mixed up and people just got away," said Mr Khoo.

The use of warning shots, too, could backfire. COI chairman and former Supreme Court judge G. Pannir Selvam noted: "Firing a warning shot in a big congregation is a real problem."

Mr Khoo agreed: "People in front may know what is happening, but people behind don't. Some may be running back, some may be surging forward."

Mr Selvam added: "The other psychology is (that) if you are going to kill me and I'm going to die, I might as well die fighting you."

Mr Khoo in his report, which was praised by the committee, concluded: "It would be a Pyrrhic victory should the police use excessive force to quell a riot, only for heightened tensions and unrest to erupt in other parts of Singapore."

The inquiry resumes on Tuesday, with Police Commissioner Ng Joo Hee expected to testify.





Rumours 'can affect police bid to quell riots'
By Walter Sim, The Straits Times, 22 Mar 2014

FORMER police commissioner Khoo Boon Hui was in Qatar for a work trip when he received a text message claiming that his son, an officer with the Singapore Civil Defence Force, was injured in the Little India riot while his son's friend was killed.

This turned out to be false, and Mr Khoo, who is currently the Senior Deputy Secretary of the Home Affairs Ministry, quickly replied to prevent the rumour from spreading.

He told the Committee of Inquiry looking into the Dec 8 riot yesterday: "I quickly checked, and said: 'No, no, please stop this. It's not true. No one was killed'."

He highlighted this to illustrate how easy - and how dangerous - images and rumours could go viral in the age of technology.

"If you look at this message, there's so much credibility, you know, (it says that) my son was injured and his friend was killed," Mr Khoo, who was police chief from 1997 to 2010, said. "That means it's quoting a very primary source."

The potential "spillover" effects of such rumours mean there could be "wider ramifications" for the police in quelling public order incidents.

If unfounded rumours - such as police taking excessive action against the rioters - spread, they could heighten tensions and inflame violence in other areas, added Mr Khoo.

He said: "In this day and age, it's even worse because you can WhatsApp, SMS with photos, and there's no context. Someone sees something, (they) react."





From yesterday's exchanges
By Lim Yan Liang, The Straits Times, 22 Mar 2014


Not panel versus police

Committee chairman G. Pannir Selvam to Senior Deputy Secretary Khoo Boon Hui on the point of the inquiry: This commission is not a commission against the police.

We are not merely investigating the police, we are investigating a larger incident, so it is not us against the police.

We are together in this and it is a common force against the rioters.

So it is our duty to investigate and find out whether there are any lapses within us and, if it is so, it must be remedied, it must be put right.

So it must be seen in that respect.

Mr Khoo: Yes. I don't see you as against me because I am also not in the police and I do hope that you can convey this message to the current Commissioner.

I'm sure he will appreciate this, and, yes, we all want to know how to do better.



Looking at the facts

Former police commissioner Tee Tua Ba on the reason behind the robust questioning of Home Team officers: It's not for the committee to hold anyone accountable.

Mr Khoo: Of course.

Mr Tee: We are just looking at the facts and the circumstances and the evidence.

It's very painful to pinpoint anybody, but if the facts present themselves, we have to look at them in that light.

So that's why we are asking you to review now in the light of what has happened.





Eatery owner must testify: COI chairman
By Lim Yan Liang, The Straits Times, 22 Mar 2014

POLICE Commissioner Ng Joo Hee and the Central Narcotics Bureau's lead investigator Adam Fashe Huddin will take the stand at the public hearing into the Little India riot, which is due to end next week.

However, Committee of Inquiry (COI) chairman G. Pannir Selvam said the public hearing will not end without the evidence of Mr Ramakrishnan Ponnaiah, the owner of Kodai canteen. His eatery near the junction of Kerbau Road and Chander Road was used by some rioters as a staging point during the violence.

Mr Ponnaiah was originally due to give evidence on Monday but State Counsel Tan Soo Tet told the committee that day that the witness was overseas.

He was then scheduled to appear on Wednesday but State Counsel David Khoo said he was still out of the country and is due to return today.

"If he doesn't come back (on Saturday)... even if it means next month, he must be made to give evidence," said Mr Selvam. "Otherwise, we are sending a wrong message."

Ninety witnesses have already testified before the COI over the last 22 days.

So far, five Indian nationals have each been sentenced to between 15 and 18 weeks' jail for failing to disperse when ordered to do so by police on Dec 8 last year.



Related
Little India Riot COI: Day 1, Day 2, Day 3, Day 4, Day 5, Day 6, Day 7, Day 8, Day 9, Day 10, Day 11, Day 12, Day 13, Day 14, Day 15, Day 16, Day 17Day 18Day 19, Day 20

NEWater outreach wins UN-Water award

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UN award for NEWater
By Grace Chua, The Straits Times, 22 Mar 2014

SINGAPORE'S reclaimed water, NEWater, has won a best practices award from the United Nations for its outreach and public education work, national water agency PUB said yesterday.

PUB chief executive Chew Men Leong picked up the ''Water for Life'' United Nations Water (UN-Water) 2014 award at a ceremony in Tokyo yesterday, held to commemorate World Water Day today.


NEWater was one of nine entrants in the ''best participatory, communication, awareness-raising and education practices'' category. It was nominated by the Third World Centre for Water Management.

The centre's founder Asit Biswas and vice-president Cecilia Tortajada are water policy experts based in Singapore.

The annual UN-Water awards recognise practices that ensure the long-term sustainable management of water resources.

NEWater, introduced into reservoirs here in 2003, is ultra-pure reclaimed water produced from treated used water using advanced membrane technologies.

Singapore's current NEWater production capacity can meet up to 30 per cent of its daily water needs. The first NEWater plants were commissioned in 2002. On National Day that year, bottles of it were handed out at the National Day Parade as part of a PUB campaign to assure people it was safe to drink.

''Water recycling is not a new concept for water managers around the world,'' Mr Chew said in a statement. ''What distinguishes NEWater is the success that we have achieved in building public confidence for indirect potable use.''











Indonesia 'regrets' lookalike marines act

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By Zakir Hussain Indonesia Bureau Chief In Jakarta, The Straits Times, 22 Mar 2014

INDONESIA'S Coordinating Minister for Political, Legal and Security Affairs, Mr Djoko Suyanto, has telephoned Singapore's Deputy Prime Minister Teo Chee Hean to express regret over the incident in which two Indonesian marines posed as the MacDonald House bombers at an international defence conference in Jakarta this week.

Mr Djoko expressed regret over the inappropriate conduct by the soldiers, and assured Mr Teo that there was no such policy to do this, Mr Teo's office said yesterday in reply to media queries.

Indonesian Defence Minister Purnomo Yusgiantoro also telephoned Defence Minister Ng Eng Hen yesterday afternoon to express the same views.


Dr Purnomo added that the Indonesian navy chief, Admiral Marsetio, had launched investigations to determine who was responsible for this inappropriate act, Mr Teo's office said.

"Both DPM Teo and Dr Ng thanked their counterparts for this important clarification," his office added.

"They reiterated that the naming of the ship had reopened old wounds because innocent Singaporeans were killed and injured in the bombing, and said that it would be helpful if this were recognised."

This development came as Dr Purnomo told reporters that President Susilo Bambang Yudhoyono had demanded to know who made the decision to get two lookalikes to pose as the marines at the Jakarta International Defence Dialogue.

Indonesian Armed Forces (TNI) spokesman Brigadier-General Sisriadi added in a statement that the incident "should not have happened".

"It is deeply regrettable and counter-productive to the aims of the multilateral dialogue attended by delegates from 46 countries," he said.

A Singapore Ministry of Foreign Affairs (MFA) spokesman on Thursday night expressed concern and disappointment over the incident, saying it happened at "an international event to which Singapore was invited as a guest".

The two lookalikes had worn marine uniforms from the 1960s with "Usman" and "Harun" on the badges, after Osman Mohamed Ali and Harun Said, the Indonesian marines who were convicted and executed in Singapore in 1968 for the bombing that left three civilians dead and injured 33 others.

The duo were declared heroes by their country and given a military burial at the Kalibata Heroes Cemetery.

The attack happened during Konfrontasi, when then President Sukarno sent armed men to infiltrate newly formed Malaysia, of which Singapore was a part.

Indonesia's decision to name a new naval frigate KRI Usman Harun drew protests from Singapore last month and strained bilateral ties.

Singapore ministers contacted their counterparts to say the move would reopen old wounds, but Indonesian officials maintained that it was in line with navy tradition of naming ships after the country's heroes, and that no ill will was intended.

As a result of the latest incident, the Singapore Armed Forces delegation at the two-day conference withdrew from the event after its opening by Vice-President Boediono on Wednesday and returned to Singapore.

Singapore Embassy officials in Jakarta also conveyed their disappointment to Indonesia's Foreign Ministry and military.

The MFA spokesman had said the posing of the two marines did not reflect the spirit of Indonesian Foreign Minister Marty Natalegawa's comments last month that no ill will or malice was intended towards Singapore.

Indonesian media reports had said a number of officers and guests took turns taking photos with the two lookalikes, and Tempo.co reported the duo as saying they had been ordered by their superiors to pose as the dead marines.

The models were told to stand down on Wednesday afternoon.

But in remarks to Agence France-Presse earlier yesterday, chief navy spokesman Untung Suropati said they were a hit.

"We gathered up the most beautiful female navy officers for our booth but, unbelievably, visitors were more attracted to Usman and Harun. Their faces were not even that handsome," he said.

He added that the navy had initially wanted to use mannequins to represent the marines, but a sample of the faces was "too feminine".

Dr Purnomo told reporters yesterday the incident was clearly inappropriate.

During their phone conversation yesterday, both Mr Teo and Mr Djoko expressed their common desire to continue working together to have good bilateral relations, Mr Teo's office said.





Episode of warship naming far from dead
By David Boey, Published The Straits Times, 22 Mar 2014

MAYBE it was a cheap shot directed at unsettling Singapore.

Maybe it was another example of Indonesian behaviour that should be seen at face value with no ill intent, no ill will and no malice intended.

Or it may have been staged because Indonesia's Korps Marinir (Marine Corps) simply has absolutely no other national heroes in its long history.

Whatever the case, Indonesia's decision to have two of its marines walk side by side, dressed up in 1960s-era uniforms this past week emblazoned with the names "Usman" and "Harun" indicates that the Usman-Harun warship naming episode is, quite literally in this instance, far from dead.

The act of bringing the duo back to life caught the attention of Indonesia's press, who photographed the re-enactors at the Indonesian navy booth at the Jakarta International Defence Dialogue. This event, held this past week at the Jakarta Convention Centre, attracted a global audience, many of whom saw a model of the warship named KRI Usman Harun alongside the marines.

Coming so close on the heels of the atmospherics over Jakarta's decision to name a new warship after two Indonesian marines convicted and hanged in Singapore for murdering civilians during the March 10, 1965 MacDonald House bombing, the picture was understandably newsworthy.

More than anything, that single image published by Tempo magazine says succinctly - in far less than a thousand words - that the twin ghosts of insensitivity and disrespect that haunt Indonesia-Singapore defence relations have yet to be exorcised.

The lack of sensitivity that plunged defence dealings between Asean's largest and smallest members into deep freeze is an unfortunate and recent phenomenon.

If you visit the National Museum in downtown Jakarta, you will find an exhibit on the MacDonald House bombing which tells Indonesia's perspective of a dark episode in Indonesia-Singapore relations that claimed three civilian lives and injured many other civilians. Blood was shed - pointlessly and without warning - after the marines bombed the office building during Konfrontasi, the undeclared war with Malaysia, which Singapore was then part of.

Osman Mohamed Ali and Harun Said were convicted and hanged for murder in 1968, but were feted as heroes when their bodies were flown back to Jakarta. Bilateral ties went into limbo until 1973, when then Singapore Prime Minister Lee Kuan Yew and Indonesian President Suharto agreed that it was time to move on. Accepting the advice from Singapore's then Ambassador to Indonesia, Mr Lee Khoon Choy, former PM Lee sprinkled flower petals on the graves of the two marines as a gesture that ties should move forward.

The MacDonald House bombing has, nonetheless, been recognised by generations of Indonesian leaders in the political and defence spheres as a sensitive episode best left in the past. Why?

It remains tender ground because heralding one's perspective on this issue would inevitably affect the feelings and sensitivities of the other neighbour. The individuals hailed by Indonesia as heroes for following orders are viewed by Singapore as murderous terrorists. If Korps Marinir re-enactors want to be historically accurate, their caricatures of Usman and Harun should have worn civilian attire. This was how the two dressed during their cowardly attack on a non-military target during an undeclared war. In the eyes of civilised nations, this is an undeniable act of terrorism. It is a big deal when a neighbour openly celebrates such blood lust as there is nothing to suggest history would not repeat itself.

For decades, defence and political officials from both sides pledged to move on as the issue had been closed in 1973. Singapore sought to see the Tentera Nasional Indonesian (TNI, the Indonesian armed forces) in a different light, despite international condemnation throughout the decades that echoed TNI abuses from one end of the archipelago (Aceh) to the other (Irian Jaya).

For years, the TNI was an international pariah. Arms sales to Jakarta were banned by some countries and TNI officers were shunned by others.

But the SAF was prepared to engage with the TNI, as the armed forces the SAF had first-hand experience working with showed us a different side from the butchered image painted by human rights groups.

An official from Singapore's Ministry of Defence (Mindef) recalled how he was whisked quickly past the Usman-Harun exhibit during an official visit, with semi-apologetic exhortations of "This way Pak", as their Indonesian hosts hurried them to other parts of the museum. This gesture was noted as an effort on the part of the Indonesians not to unnecessarily agitate the Singaporeans, even unintentionally.

In decades past, our two countries have benefited immensely from close and meaningful relations, which include interactions that take place away from the media's spotlight. They include specialised training for TNI warships and close collaboration with successive generations of high- ranking Komandan Gugus or Dangus (force commanders) from the Indonesian navy's various commands.

The Usman-Harun episode has, alas, made many in Singapore see the side of the TNI that we hoped we would not be forced to see. Recent theatrics engineered by some players in Indonesia are textbook examples of statecraft that is insensitive, petty and bullying.

Such behaviour is perhaps fuelled by a massive inferiority complex arising from Singapore's success story. We should expect more mischievous stunts as some elements in Jakarta turn a blind eye to the hard work of many TNI officers, men and women at nurturing defence ties by exploiting the Usman-Harun issue.

Indeed, none other than Indonesian Defence Minister Purnomo Yusgiantoro was quoted by the Indonesian media as commenting that there was "no problem" with the presence of the two marines at the event.

The relationship between the TNI and SAF is in limbo. Ties that took decades of joint effort to establish and mature have now been set back many years.

It is not business as usual.

The writer, a former Straits Times defence correspondent, is a member of the Advisory Council on Community Relations in Defence. This piece first appeared on his blog kementah.blogspot.sg, which covers defence issues.



Taking aim at human trafficking

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Singapore is taking a big step in its fight against those who trick, threaten and transport vulnerable workers with the drafting of a dedicated law. What gaps must it address?
By Radha Basu, The Straits Times, 22 Mar 2014

FOR about a year, Erica Lazaro (not her real name), 23, was a dancer-cum-model in a Manila pub. On some nights, she danced sensually to English and Tagalog songs. On others, she was part of a fashion show so customers would stay and buy more drinks.

It was showtime rather than sleaze, and the money was good - the equivalent of $500 a month. Still, like millions of her compatriots, she dreamed of working abroad to earn even more.

When a former colleague working in Singapore said the same job there paid at least double the money, she leapt at the chance.

Her friend introduced her to an employment agent who told her she would dance and serve drinks at a Singapore pub for a basic $800 a month. In addition, she would get half the money for all drinks she got customers to buy. "They told me I could easily earn $1,000 or more each month."

But she would have to pay $3,800 in agent fees, including the airfare, to be deducted from her salary in instalments. This would take less than four months to pay.

What she insists she was not told then was that, unlike in Manila, she would also need to have paid sex with clients.

A performing artiste's work permit was processed quickly. In two weeks, she was on a plane to Changi Airport, traversing a well-worn migrant route and brimming with hope.

But within a day of arriving in late March 2012, Ms Lazaro was told that she had to sell $200 worth of drinks a night at the Arab Street pub where she worked. If she did not meet the "quota", she would be fined. She would also be fined if she gained weight, refused to wear a G-string or fell sick.

When she failed to sell enough drinks, her Singaporean boss began pressuring her to go out with clients and sell her body.

She says she refused initially and wanted to return home.

"But he said I could not leave without repaying my debts," the soft-spoken woman told Insight in an interview last week.

The way she tells it, her passport was confiscated and during the day, she was locked up in an apartment in the Marine Parade area with nine colleagues, and allowed only one meal a day.

Finally, Ms Lazaro gave in, and had paid sex with strangers.

"I had no choice," she says, adding that in five months of work, she did not get a single cent. Her employer kept all the money. "No one told me in Manila that my job would involve prostitution or that my debts would keep multiplying. Or I would never have come."

People like Ms Lazaro who were deceived or forced into labour or the sex trade here will soon get more protection under a proposed Private Member's Bill against human trafficking.

Public consultations on what the law should include began here this week and will continue until April 18.


Need for a single law

HUMAN trafficking occurs when vulnerable men, women and children are forced, tricked or coerced into commercial sex or servitude, in cities or countries other than where they grew up. It is a significant transnational crime.

"We need a standalone law to plant a legal flag that human trafficking is a serious crime and will not be condoned in Singapore," says Mr de Souza.

Singapore already has legal provisions against some elements of human trafficking, but these are spread across disparate laws, he points out.

The Women's Charter, for instance, outlaws trafficking of women for sexual exploitation, and the Children's and Young Person's Act does the same for children. Some elements of what could be construed as labour trafficking, on the other hand, are captured under the Penal Code and the Employment of Foreign Manpower Act.

However, "a single, dedicated law to combat human trafficking will be more effective and easier to enforce", says Mr de Souza, who has been speaking in Parliament on the subject since 2008.

He notes that Singapore already has a precedent in the Misuse of Drugs Act, a standalone law against drug trafficking.

Mr de Souza, who was once a government lawyer who worked on sex trafficking cases, has drawn up an initial draft.

The planned law will make sex trafficking an offence and also forbid forced labour and organ trafficking. It is meant to serve as a deterrent, with penalties adequately reflecting the severity of the offences. It will be gender neutral, and consent of a victim to cross borders or be exploited will not impede enforcement.

Traffickers who take victims through Singapore for the purpose of being exploited in another country would be prosecuted, as would Singaporeans who traffick migrants overseas.

Officials, academics and activists laud the Bill, but have plenty of suggestions on what it should include.

Ambassador-at-large Chan Heng Chee, Singapore's representative to the Asean Intergovernmental Commission on Human Rights, says that besides being a deterrent, the law should provide for enough shelters offering temporary accommodation for prosecution witnesses in trafficking cases. It should also allow greater flexibility in job change for work- permit holders so ill-treated workers can find a new employer. Academic Sallie Yea wants clear sets of indicators on what constitutes trafficking. Indeed, the public consultation process will be useful in establishing how to define trafficking.

Craft it too loosely, and bad labour conditions or practices - such as asking a domestic worker to take compensation in lieu of even just one day off a month - might be misconstrued. Define it too tightly, and unscrupulous employers who systematically abuse, exploit and coerce workers could be let off the hook.

Mr de Souza is acutely aware of the need for the law to strike the right balance. "We don't want to understretch, but at the same time, we don't want to promise something we cannot deliver," he says.

Lack of data

THERE are no official figures on how many migrant workers are trafficked into Singapore.

The authorities investigated 53 reports of sex trafficking last year. Five led to prosecution. Another 49 reports with elements of labour trafficking were also investigated here in the same period. Most investigations are ongoing.

In one horrifying case, a 17-year-old from China was beaten and drugged before being brought here to work as a prostitute last May and made to serve 150 clients in 15 days. Her pimp was sentenced to six years in jail.

Dr Yea, who has been researching human trafficking in Singapore since 2009, believes the official numbers are just the tip of the iceberg.

The assistant professor from the National Institute of Education has conducted in-depth interviews with around 130 migrant women from the Philippines and Indonesia who worked in the nightlife entertainment and commercial sex industry here.

More than three in four of these women, she says, were trafficked. Many had run away and sought help from embassies and non-profit organisations. Yet, fewer than 10 reported the crime to the Singapore authorities, largely because they feared they could face charges for visa violations. While prostitution is not a crime in Singapore, foreigners are prohibited from working in the commercial sex industry.

Most of the Filipinas interviewed by Dr Yea were single mothers with at least a high school diploma and had been promised work as waitresses, domestic helpers or retail assistants, only to find, once arriving here, that the job involved paid sex.

The Indonesians were mostly childless, single and less educated. Many had been deceived or sold into the thriving sex trade in Batam and, ground down by their plight, then moved here voluntarily to work in the sex industry.

Dr Yea highlights a need for more data to help achieve more convictions for human trafficking. She says: "Right now, there is not enough evidence that much of that is happening."

Low penalties for trafficking offences here is another issue that the new law needs to rectify, say activists. Under the Women's Charter, the maximum prison term for trafficking a woman or a girl is five years.

In a high-profile case last December, a pub owner who arranged for 26 Filipinas to offer clients sexual services was jailed 18 months and fined $3,000.

In the United States, some penalties for sex trafficking range from a mandatory minimum of 10 years in jail to life imprisonment.

Tending to the victims

ANY new law, to be effective, must also enable quick resolution of cases, say activists and embassy officials.

The process of investigating cases and prosecuting traffickers can drag on for a year or more, points out Third Secretary and Vice-Consul Oliver C. Delfin from the Philippine Embassy.

Victims who are often prosecution witnesses are required to remain in Singapore during this time. "This is difficult for victims as most are eager to return home after their ordeal," says Mr Delfin, whose work involves assisting Filipina victims of sex trafficking.

The Inter-agency Taskforce on Trafficking in Persons, the government body to fight trafficking here, says it is looking at ways to shorten the timeline and strengthen the investigation processes for trafficking cases.

Take Ms Lazaro. She has been here for more than 18 months since she was caught in a raid in August 2012. One of her bosses has already been convicted, but his partner is missing.

She says that although she is here to help the Singapore authorities prosecute a trafficker, she is being financially supported by a friend, and not any government organisation. She lives with the friend and her family.

Indeed, the new law must take a "victim-centred" approach to be effective, say activists such as executive director Jolovan Wham of Home, an anti-trafficking organisation.

"Without protection and support, victims will be unwilling to report their cases and the new law will fail to serve as an effective tool of prosecution and deterrence," says Mr Wham.

Places such as Taiwan and the US already offer much of this.

In Taiwan, which passed a dedicated law to fight human trafficking in 2009, victims are required to be given access to jobs, counselling, accommodation, legal aid and vocational training. Those who cannot work are even given a stipend. Social workers accompany victims to court. The US also has similar provisions, all funded by the federal government.

Singapore, too, has a scheme which enables migrants to work while their former employers are being investigated for trafficking or other offences. But the Ministry of Manpower's Temporary Job Scheme has limitations that the new law needs to address, says Mr Wham.

For instance, while all victims can apply for work permits under the scheme, employers can only hire citizens from "approved source countries". So Vietnamese trafficking victims, for instance, cannot work while cases are being investigated because Vietnam is not an approved source for hiring work-permit holders.

Mr Delfin is among those who would like to see officers better trained to chase leads on their own, instead of putting the full weight of prosecution on vulnerable victims. And Dr Yea says the biggest challenge is not the trafficking law, but how to "enable active enforcement". "It doesn't matter how good the law is if conviction rates remain low and there is no respect for the victims it is meant to protect," she says. "That's what we need to focus on - and change."

Mr de Souza, for his part, promises that the law will aim to quickly detect and punish the guilty and protect the innocent.

"But above all, it must be enforceable," stresses Mr de Souza. "This is not going to be just an academic piece of legislation we can put on the shelf."





What is human trafficking?
By Radha Basu, The Straits Times, 22 Mar 2014

MENTION human trafficking, and most would think of the misery of people being traded as if they are possessions or slaves, as somehow less "human".

But a look at a globally accepted definition gives a fuller extent of what it involves.

This is in a United Nations Protocol definition that government agencies here have been using while investigating cases for the past few years, although Singapore is not yet a signatory.

The definition is: "Trafficking in persons is the recruitment, transportation, transfer, harbouring or receipt of persons, by means of threat, use of force or other forms of coercion, abduction, fraud, deception, the abuse of power, a position of vulnerability, the giving or receiving of payments, or benefits to achieve the consent of a person having control over another person for the purpose of exploitation."

The treaty goes on to list broad types of exploitation which could be construed as trafficking, including sexual exploitation, forced labour or services, slavery or practices similar to slavery, servitude or the removal of organs.

The UN's Protocol to Prevent, Suppress and Punish Trafficking in Persons, Especially Women and Children - commonly known as the Palermo Protocol - has been signed by close to 150 countries.

Singapore has said it will sign the treaty when domestic measures are put in place to adhere to it. The dedicated trafficking law - which is expected to adhere to the UN definition - is being seen as a step in that direction.

The UN says most countries are affected by human trafficking, whether as an origin, transit or destination for victims.

Singapore is primarily regarded as a "destination" country where impoverished migrants from neighbouring countries are brought in by criminal syndicates for exploitation.






Task force highlights 'milestone measures'
By Radha Basu, The Straits Times, 22 Mar 2014

SEVERAL measures introduced by the Government over the past year or so have been hailed as milestones by the Inter-Agency Taskforce on Trafficking in Persons (TIP).

The task force, set up in 2010, is made up of officials from the police and the immigration authorities, and the ministries of Home Affairs, Manpower (MOM), Foreign Affairs and Social and Family Development, among others.

The measures that the task force noted range from making it compulsory to give maids a weekly rest day to imposing a cap on salary deductions.

The compulsory day off - or pay in lieu - was introduced in January last year. Not only does it give foreign domestic workers a break from work, but it may increase opportunities to seek help for those who are distressed.

Another measure was the setting up of a specialist sex trafficking team by the police in February last year. This is made up of investigation and intelligence officers who work together to detect trafficking syndicates. A specialised team to enforce labour trafficking is also being set up.

Last November, the MOM announced changes to the Employment Act that included a new 25 per cent sub-cap imposed on deductions to employees' salaries for accommodation, amenities and services. This is meant to prevent excessive deductions being made to their salaries.

A task force spokesman told The Straits Times that officer training has also been ramped up, as has the monitoring of cases.

She said the task force is working closely with MP Christopher de Souza on his Private Member's Bill to combat human trafficking.

The task force fights trafficking through a four-way approach: by trying to prevent the crime, prosecute perpetrators, protect victims and work in partnership with like-minded agencies in Singapore and overseas.

Specific initiatives under each of the four areas have been charted in the National Plan of Action. These were launched in 2012 and will run until next year. The plan acknowledges that as people move across borders in search of economic opportunities, opportunities are created for traffickers to exploit individuals with empty promises of good jobs and pay.

As Singapore is an attractive hub of economic activity with a high flow of people, it is regarded as an attractive destination by human trafficking syndicates, according to the plan.

"The task force recognises that TIP is an inherently transnational and organised crime which cannot be tackled by the Government alone," said its spokesman. "We will continue to work together to ensure that this heinous crime does not take root in Singapore."





Pub waitress forced to entertain customers
By Radha Basu, The Straits Times, 22 Mar 2014

A POSTER at a small provision store in China advertising jobs in faraway Singapore altered Ms Li Xiu Ying's (name changed) life forever.

On a whim, the impoverished mother of one decided to apply, an act that entangled her in a web of danger and deceit that she is not free of even today - so much so that some family details have been withheld in this story for their protection.

What she can reveal is that her husband earns around 20,000 yuan (S$4,000) a year from running a small business. With their young son growing up fast, money had been tight.

She had been keen to work in a factory in Singapore as she knew someone who had done so before.

But when she met the employment agent who advertised the jobs, he suggested that she try her luck in Singapore's fast-growing food and beverage sector instead.

"I was told to apply for a job at a pub as there were plenty of vacancies," the 33-year-old tells Insight in Mandarin.

The job was described as serving food and drinks, and cleaning the pub after hours. Her monthly salary: $1,000 plus tips.

Ms Li had to pay 20,000 yuan in agent's fees and another 5,000 yuan for her flight ticket to Singapore, which she borrowed from friends and relatives.

She signed the contract and was soon on a plane to Singapore.

However, her workplace proved to be a Chinatown KTV lounge. On her arrival, although it was early evening, her "colleagues" were decked out in garish makeup and sexy short dresses.

Ms Li was given a similar dress and told to sing and entertain clients.

She also had to drink with them, straightaway.

"I was upset, I had never dressed that way before, but decided not to complain since it was my first day," she says.

As she recounts her tale to Insight, the young mother, face scrubbed clear of make-up, and wearing an old black T-shirt and fraying shoes, looks a far cry from the seductress her former job required her to be.

On her second day in Singapore, her female boss took out a copy of a new contract written in Chinese for her to sign.

The clauses left her horrified and helpless.

Ms Li claims she was told that she must be personally responsible for customers spending at least $5,000 each month at the pub through the sale of drinks, tips from song-and-dance shows she did and if, all else failed, by offering paid sex.

If she did not meet the quota, she was told she would be fined $3,000.

As she did not have any money to pay, it would just be added to her "debts".

She also had to pay her own foreign worker levy and accommodation expenses.

The list went on.

She says that initially she was not forced to offer sexual services, but as her "debts" increased, the pressure was piled on.

Then one night, a month later, her employer told her a client had offered to pay $2,000 for sex with her.

"She said if I did not sleep with this guy, she would send word out to my family in China that I was a prostitute.

Ms Li says she fainted in distress and had to be taken to hospital.

A colleague - not her boss - paid for her hospital expenses.

She eventually gave in to sleeping with clients in the hope of earning enough to pay back her "debts" and leave.

But it was never enough. The second month, she claims, she earned $8,000 for the boss, but was paid only $1,500.

"That's when I realised that however hard I worked, whatever pain I suffered, they would always keep taking away my earnings from me," she says rapidly, her face contorted with anger.

"It was no use."

She ran away shortly afterwards, and with the help of friends was referred to Home, which fights human trafficking.

She has been given a job at a kopitiam under the Ministry of Manpower's Temporary Job Scheme.

Her employer is being investigated.

Meanwhile, Ms Li lives in fear of being accosted by her former bosses.

She hopes they will be jailed one day, not just for her own protection, but so that they do not continue to recruit innocent women from overseas.

But most of all, she just wants to continue working in Singapore so that she can repay her debts and begin doing what she came here to do in the first place.

"All I really want is to work hard and support my family."





32-hour work shift without rest - is that human trafficking?
The public consultation on a planned law to fight human trafficking began last week. In the second of a two-part report on what it should contain, Senior Correspondent Radha Basu reports on the complex issue of trafficking in labour
The Sunday Times, 23 Mar 2014

An employer asks 22 construction workers to work a 32-hour shift without any rest.

He promises to pay a part of their wages - which have not been paid in six months - if they agree to the inhuman hours. They do so, but no money is forthcoming.

The boss then asks them to sign new contract papers and threatens them with repatriation with the help of repatriation agents if they dare complain to the Ministry of Manpower.

Under international definitions of human trafficking - where vulnerable people are forced or deceived into sex work or servitude - the employer would likely be charged with labour trafficking, says academic Sallie Yea, who reported the case to the authorities here after interviewing all the workers.

But in Singapore, the case may not be treated as trafficking, even if a Private Member's Bill on the Prevention of Human Trafficking is passed by Parliament.

Indeed, what constitutes labour trafficking is set to be one of the more difficult issues to be debated in the public consultation process for the Bill, which began last week.

More than 50 people, including academics, students, activists and business representatives, attended the first session. Three more sessions will be held over the next month.

The draft Bill has a section on offences related to "compulsory labour and slavery". It intends to criminalise acts such as the "selling, buying and hiring of persons for the purpose of labour trafficking". Consent of the victim will not be an impediment to enforcement.

A key task ahead is for the Bill to define and give examples of what kinds of acts could be construed as labour trafficking, say the groups working with migrant workers.

The International Labour Organisation has a comprehensive set of nearly 70 indicators on what could constitute labour trafficking. These were formulated for Europe and are grouped into three categories - strong, medium and weak.

Strong indicators of labour trafficking include excessive working days or hours, deception about the nature of the job, debt bondage and isolation, confinement and surveillance.

Debt bondage occurs when a migrant worker cannot leave an exploitative job because he has racked up big debts, usually to pay for recruitment fees.

"What we need is a clear set of such indicators on what will constitute labour trafficking offences in Singapore," said Dr Yea, an assistant professor from the National Institute of Education who has researched sex and labour trafficking in Singapore since 2009.

At the first public consultation on the Bill last Wednesday, participants tried to come up with their own set of indicators for labour trafficking. These included contract substitution or deceit about terms of contract, excessive work and work for little or no pay, withholding salary, threat of repatriation, unsafe working conditions, restrictions on freedom of movement and debt bondage.

Dr Yea told the group that one of the main problems in identifying trafficking cases is how many of such indicators a potential victim must fulfil in order to qualify as being trafficked. "That's a key challenge we must address," she said.

Addressing participants' concerns, MP Christopher de Souza, the man behind the Private Member's Bill, pointed out that there are several existing laws under the Penal Code and the Employment of Foreign Manpower Act (Efma) to penalise employers guilty of offences such as not paying or underpaying or incarcerating workers.

"Such acts are already illegal - and will remain so. But I have reservations about notching these up a level to trafficking," he said.

Activists such as Mr Jolovan Wham, executive director of Home, an anti-trafficking non-governmental organisation, counter that the Efma and Penal Code do not adequately address some fundamental elements of human trafficking such as deception and coercion, forced labour and the abuse of a victim's vulnerability.

"There is a big difference between individual acts of labour law violation - such as not paying a worker's salary - and human trafficking, which involves multiple, systematic forms of exploitation and abuse," he said.

He hopes the Singapore law will reflect the ILO definition of forced labour which is "all work or service exacted from any person under the menace of any penalty and for which a person has not offered himself voluntarily".

While sex trafficking has generally received more attention than labour trafficking, and is more accepted as a problem, Home estimates that instances of labour trafficking here may be far higher. "This is a problem that cannot be ignored, but one that will require both legal and cultural change in order to stop," said Mr Wham.

Whether offences against maids will be prosecuted under the new anti-trafficking law was another concern raised at Wednesday's session.

Mr de Souza said domestic workers would not be excluded "because we believe in equality before the law".

"However, we should look at the situation rather than the occupation to determine whether someone is trafficked or not," he said. "And only the most egregious cases will qualify."

The Bill aims to act as a deterrent against traffickers, he added. "But at the same time, it will help offer compassion to helpless victims; to respect their human dignity."

Meanwhile, experts have suggested other ways to help reduce chances of labour trafficking. One way is to allow foreign work permit holders greater flexibility to change jobs. "The reason many workers put up with exploitative conditions is that complaining will almost certainly make them lose their job," said Mr Wham.

Tackling the debt burden workers face is another way forward. Ambassador At Large Chan Heng Chee, Singapore's representative to the Asean Intergovernmental Commission on Human Rights, said that it would be good if employers - including those who hire domestic workers - could bear the recruitment fees so that foreign workers will not be in such heavy debt and in bondage to the recruitment agents.

"When they have to pay back debt, it is highly likely that a worker would stay in the same job even if he is mistreated," she said.

However she acknowledged that even if the suggestion is taken up, it will take time to be implemented as it involves higher costs for industry employers and for households.

But on its own, getting employers to bear the recruitment fees is not the panacea, she said. Workers should know what employers are doing on their behalf.

"It will produce better and loyal workers and, dare I say, higher productivity," she said.





COMPANY CHARGED
The Sunday Times, 23 Mar 2014

The Singapore branch of a Korean company, Woolim Plant Engineering & Construction Company, was charged in the State Courts earlier this month with 15 counts of making false statements to the Ministry of Manpower when applying for work passes, by declaring salaries higher than the amounts actually paid to its foreign employees.

The case was lodged under the Employment of Foreign Manpower Act.

If convicted, the employer can be fined up to $20,000 and imprisoned for up to two years on each charge.

A group of 15 Bangladeshi construction workers had alleged that although they had been promised $800 in basic monthly wages, some received much less.

The ministry said in a statement that it is currently investigating similar false declaration cases involving 75 employers and 230 foreign employees.



MP stands up for man mocked online for torn shirt

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By Goh Chin Lian, The Sunday Times, 23 Mar 2014

People still do not appreciate enough that their actions can have unintended consequences for others, especially on social media, said Senior Minister of State for Law and Education Indranee Rajah in a Facebook post yesterday.

The Tanjong Pagar GRC MP was defending a resident in her ward whose attire Miss Singapore Universe 2013 finalist Jesslyn Tan had mocked in a recent Facebook post.

Mr Koh Hee Huat, 55, was asleep in the MRT and wearing a T-shirt with a hole in it.

Ms Tan, 25, posted a photograph of him on Wednesday with the caption: "Holey moley. Sibei trendy worzxxz."

Sibei is a Hokkien word meaning "very".


Ms Indranee said many people had criticised the post, and Ms Tan had since removed it and apologised for being insensitive, "albeit online and not to Mr Koh directly".

But the MP said she wanted to address the issue from the man's perspective, "so people can understand the impact the episode has had on him".

Her post attracted more than 26,000 "likes" at press time, and was shared more than 5,000 times.

Ms Indranee described the helper at Ye Shanghai Teochew Muay stall at Bukit Merah View as a hardworking man and a familiar face to her and cabbies on the night shift.

He is on his feet from evening until 3am, taking orders and dishing out the food into small plates, she said.

"He makes an honest living to support his mother and his family. His wife works at the same stall. He has a daughter waiting to enter polytechnic," Ms Indranee added.

She said Mr Koh was bewildered as to why he was singled out.

"His T-shirts have holes because he wears them for work. The stall has metal fixtures, which snag on the T-shirts, causing them to tear. It's just part and parcel of his work environment, in the same way that people who wear overalls may get grease stains, or outdoor workers get dust on their uniforms," she wrote.

Mr Koh also felt a deep loss of face and hurt, as many customers asked him about the comment, and he initially thought of quitting his job because of it, she added.

But his boss encouraged him to keep working. She and her grassroots leader did too.

Ms Indranee urged visitors to the area to encourage him.

"If anyone merits a boost, it is this quiet, hardworking, unassuming man. He may not be sibei trendy but he is definitely 'sibei ho'." ("Sibei ho" is Hokkien for very good.)

Noting the adage "the pen is mightier than the sword" still holds true in the Internet age, she said: "A sword cuts deep but words can cut deeper. We need to have a care in what we say about others."

In a comment on the post, Acting Minister for Manpower Tan Chuan-Jin urged netizens not to respond in kind to Ms Tan's original post, and to think about the way they interact online.

"Let's build a better society in the way we converse and connect with each other. It is really quite possible and starts with all of us. Do not encourage some of the boorish behaviour we see, and we should stand up to it."



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Temasek launches $40m fund for S'pore crises

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Aim is to help people prepare for and deal with emergencies like the haze
By Robin Chan, The Straits Times, 24 Mar 2014

TEMASEK Holdings is kickstarting events to mark its 40th year by setting up a $40 million fund to help Singaporeans prepare for and deal with difficult situations such as emergencies.

The Temasek Emergency Preparedness (TEP) fund will give money to programmes that support people in crises, including environmental disasters such as the haze, and trauma from accidents.

"In Temasek, we believe that if you want to do well, you have to be prepared all the time,"Temasek Holdings chairman Lim Boon Heng said at a media briefing last Friday.

"So, as we reflect on how we should celebrate our 40th anniversary, we thought that this is an area we should be looking at."

Recalling the Sars epidemic that hit Singapore in 2003 and the haze that engulfed the country last year, Mr Lim said these episodes have underscored the need for Singapore and Singaporeans to be ready to react to emergencies.

"These kinds of experiences tell us that being prepared is one way of mitigating the consequences of unexpected events," he said.

Some uses for the fund could include the buying and distribution of masks in the case of haze, or putting together a pack of supplies to be used in emergencies, Mr Lim suggested.

The specific initiatives to be funded under this endowment will be announced later.

Mr Benjamin William, secretary general of the Singapore Red Cross, said that the Red Cross had been involved in discussions with Temasek on the fund.

"It is imperative that the wider public engages actively in risk-reduction activities, so as to prepare for and reduce the effects of possible disasters," he said.

"Learning to respond to and cope with the consequences of disasters has more lasting impact than relief in the aftermath. This new fund will be a significant boost to such efforts."

The new fund will be administered by Temasek Cares, one of seven non-profit philanthropic organisations under Temasek's umbrella. Temasek Trust, which administers the funds to these organisations, has set aside about $1.5 billion in endowment funds for various causes since 2003.

Temasek staff themselves are prepared for emergencies, said Mr Lim, who was a Cabinet minister from 1993 to 2011.

All of its more than 450 staff globally have undergone training to do cardiopulmonary resuscitation and use the Automated External Defibrillator. Next is for all staff to learn first aid.

"We encourage our Temasek portfolio companies to do likewise, and I hope that other companies would do as well, because these are basic skills which are useful at work or at home," Mr Lim said.

He said that Temasek "cannot work in a silo", and sees itself as part of a broader community in which it "learns, earns and returns".

"We learn by doing, with some occasional missteps, we earn by taking a long-term view, and we return to our shareholders and to the community.

"So, as a company, we pay taxes like other companies, we pay a dividend to our shareholder, the Government, and we provide funds to help the community."

The underlying principle of Temasek's support of the community is to build the capability of organisations and support programmes that "help people help themselves", he added.

Mr Lim said Temasek's survival for 40 years is "testimony to the hard work, commitment and ability of the people who have worked for this organisation".

But he added that it has to continue to evolve.

"We look forward to commemorating our 40th anniversary, but it is also a timely reminder that we have got to continue to learn, to earn and to return to the community, to build across the generations and to build with tomorrow in mind."

To mark its 40th year, Temasek will also be holding a community day, where the company comes out to support a charitable cause, among other events, said its spokesman Stephen Forshaw.



Childcare fee hike last year highest in at least 8 years

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Pre-school players point to higher staff costs amid rising inflation, rents
By Priscilla Goy, The Straits Times, 24 Mar 2014

CHILDCARE fees increased again last year, in the steepest rise over at least eight years.

The median monthly fee for a full-day childcare programme was $830 last year, $80 higher than in 2012, statistics from the Early Childhood Development Agency (ECDA), which oversees the pre-school sector, showed.

Before last year, the median fee had not gone up by more than $45 year on year since 2005.

While inflation and rents have been climbing, pre-school players said the spike in fees last year could be due mainly to higher staff costs.

Agape Little Uni director Joyce Chan said staff salaries have risen by 10 per cent to 20 per cent in the past two years because she needed to pay competitive salaries to attract and retain teachers.

"Teachers are better qualified these days, so there is pressure for childcare centres to attract teachers of good quality, and staff costs have been increasing exponentially," she said.

The pre-school operator raised its monthly fees by about $100 for newly enrolled children last year.

The director of childcare centre operator Sheffield Kidsworld, Mr Puhalenthi Murugesan, agreed on the need to attract good teachers. He said the rise in staff costs has been "drastic", at about 40 per cent in the past two years.

"We also want to hire more teachers to keep the staff-pupil ratio low, and the levies for hiring foreign teachers have risen."

Monthly fees increased by an average of $50 last year across its three centres here.

Early childhood expert Khoo Kim Choo said pay has gone up as the demand for teachers is exceeding supply. "The number of teachers available cannot keep up with the numbers required in new and existing centres," she said.

The Government has been ramping up the number of childcare centres to meet growing demand. There were 1,083 centres last year, up from 1,016 in 2012.

The latest increase in fees came shortly after enhanced childcare subsidies kicked in early last year.

From last April, additional subsidies have been given to families with a monthly household income of up to $7,500. They are tiered according to household income, with poorer families receiving the most support. Two-thirds of households here - about 120,000 families with young children - qualify for the higher subsidies.

These are given on top of the basic subsidy of $300 a month for full-day childcare for all parents, regardless of income bracket.

A spokesman for the ECDA said the extra subsidies are likely enough to act as a buffer for most parents from the effect of the fee hikes. For instance, an $80 fee increase is lower than the extra subsidies of $100 to $440.

Minister for Social and Family Development Chan Chun Sing told The Straits Times last month that he was focusing more on the lower- and middle-income families who use childcare services.

He had said: "There will always be one extreme end where people are just going for the niche programmes and so forth."

But some parents say the increase in fees eats into the savings generated by the subsidies.

Administrative officer Vivian Tan, 34, is paying about $100 more a month this year, after fees increased at the centre her two children attend. Hoping for more state funding, she said: "Childcare is a public good that everyone should be able to pay for."

Customer service officer Lee Mei Ling, 33, considers herself lucky that fees did not go up last year at the childcare centre which her two children go to, but worries this may change.

"The additional subsidy helps. But I think fees will increase later on, and I may end up paying as much as I did before the subsidies were enhanced," she said.


Public transport - Paving the way for comfortable rides

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By Christopher Tan, The Straits Times, 24 Mar 2014

EVENTS in recent years have underscored the need for Singapore to ramp up its transport infrastructure, as well as to rejuvenate what has already been built.

Overcrowded trains and buses, long and unpredictable waiting times, and glitches in the rail system have been top grouses since as early as 2004. It did not help that Singapore's population grew by more than 30 per cent in the last decade to hit 5.4 million last year. Public transport ridership soared by more than 50 per cent over the same period to 6.36 million trips a day.

Meanwhile, two major rail breakdowns in December 2011 brought into sharp focus the need for infrastructural upkeep on the back of fast-rising usage demand.

The Government has responded fairly swiftly. But experts say a sustainable solution to managing public transport demand also needs measures such as increasing flexi-work arrangements, telecommuting or decentralised office hubs.

On the capacity front, the Government is setting aside an estimated $2 billion to replace ageing parts in all the major rail lines together with rail operators.

It is also in the process of rolling out a bus service enhancement programme (BSEP) - likely to cost in excess of $1.1 billion - which will boost fleet size by 20 per cent.

And in January last year, it announced a slew of new lines that will grow Singapore's rail network to 360km - double its current length. This is on top of $60 billion of investments in place for ongoing projects such as the Downtown and Thomson lines.

In all, transport-related projects may cost more than $150 billion. This is more than 40 per cent of Singapore's total foreign reserves last year, and seven times the 20-year transport infrastructure spending envisioned by a White Paper released in 1996.

By any measure, it is a highly ambitious programme. The question is, will it be economically sustainable to go on ramping up capacity this way?

This is especially when capacity is often designed to cater to peak demand, which is usually less than two hours in the morning and two hours in the evening. Hence such a network tends to be "underutilised" for the rest of the day. Average bus occupation, for instance, is only 20 per cent.

Transport experts have thus called for other measures such as promoting flexible working hours and telecommuting.

Attempts to stagger working hours were made back in the early 1970s to ease traffic congestion. But the campaign never did gain much traction.

According to a study published by the Manpower Ministry in 2001, flexi-time was practised by only 0.3 per cent of all private-sector employees.

Telecommuting was even more uncommon, with a participation rate of merely 0.1 per cent. And those who work entirely from home accounted for just 0.01 per cent of employees.

While more current figures are not readily available, there are signs that flexi-time is still not widely accepted.

Last June, the Transport Ministry launched a year-long free-travel initiative to encourage commuters to travel just before the morning peak, following a Travel Smart initiative rolled out in October 2012 to persuade people to shift their peak-hour travel time by 15 minutes.

Response was encouraging initially, with around 9 per cent of peak-hour commuters travelling earlier. But this has since fallen to 6 to 7 per cent.

Certainly, the scheme has potential for improvement - perhaps even without additional tax spending (the year-long free travel initiative costs $10 million).

In 2004, a study by the UK Strategic Rail Authority found that train overcrowding can be eased substantially by widening the differential between peak and off-peak fares. This means giving off-peak fare discounts or wai-vers, as well as raising peak-pe-riod fares.

Not only does this help the operator maintain financial viability, but the shift of peak demand also reduces the financial burden of having to run additional trains during peak hour.

Analysts suggest the savings here would more than cover the cost of providing free fares.

However, adjunct Professor Paul Barter, who teaches transport policy at the Lee Kuan Yew School of Public Policy, says there are limits to what flexi-time arrangements can do to flatten peak travel volumes.

This is because there is "dynamic tension" between two things that people want: a regular schedule that gives them fixed times at home or with friends, and more comfortable travel.

Because of this tension, people will modify travel patterns "even without the Government doing anything".

And if there is less overcrowding during the peak period because some commuters have altered their travelling time, others will move in to fill the space freed up.

Prof Barter, however, notes that flexi-time can contribute to shorter peaks, which range from "five to 10 minutes in Canberra to three to four hours in Jakarta".

Also, if people were free to adjust their travelling time, "they would complain less", he said. He feels that many employers in Singapore "are more rigid than they need to be" in this respect.

Indeed, a survey by the Land Transport Authority in 2012 found that the top reason for workers not telecommuting was that employers rarely allow it. And about 80 per cent of 1,500 people polled said they would take up flexi-work arrangements if these were made available.

Finally, experts say a decentralised city is key to improving accessibility without increasing mobility. Even though Singapore had a decentralisation strategy since the 1980s, it has not gained much traction - until now.

"There was a time when it was felt that having a big CBD (Central Business District) was good for the economy," recalls Prof Barter. "But I think it is better to have many sub-centres across the island."

Now, several sub-centres are in the works, including Jurong Lake District, Woodlands and the Kallang Riverside.

All these will allow more people to live near where they work, and work near where they play.

Meanwhile, cities the world over are increasingly looking to "soft" demand management measures to spread out peak loads on transport systems.

In 2008, Melbourne started offering free travel to commuters who arrive at the CBD before 7am. It led 23 per cent of commuters to travel out of peak hours.

Monetary measures are not the only way to temper peak demand. In the run-up to the 2012 Olympics, London embarked on a public education and awareness campaign to prepare for the foreseeable surge in travel demand.

The programme included reducing the need to travel, spacing out journeys, shifting to walking or cycling, as well as re-routing to less busy routes.

The result was encouraging.

Despite record ridership - London Underground, for instance, carried 4.52 million passengers on Aug 9, the highest in its history - the transport network coped well.

Elsewhere, Abu Dhabi has spelt out a transport mobility management strategy as it prepares for a possible trebling of its population by 2030. It includes park-and-ride, car-sharing, flexible working hours, and telecommuting plans.

All these are in place in Singapore, even if they lack scale.

But things may be changing.

Last year, the Urban Redevelopment Authority unveiled plans for a 700km cycling path network by 2030 - thrice the length of the current network.

And URA chief planner Lim Eng Hwee leads by example: He cycles to work.





THE SINGAPORE PERSPECTIVE
Work-from-home scheme good for productivity
By Christopher Tan, The Straits Times, 24 Mar 2014

EMPLOYERS mulling over work-from-home schemes will invariably be burdened by doubts about the impact on productivity and cost. But going by the experience of Ctrip, China's largest travel group, they have little to worry.

In 2010, the Nasdaq-listed company conducted an experiment to quantify how a work-from-home programme would affect the company and its staff.

It opened the scheme to 994 employees in the airfare and hotel booking departments. Slightly more than half, or 503, volunteered for the experiment.

The exercise started on Dec 6, 2010 and lasted nine months.

The findings were quite astounding. As compared to a control group that stayed in the office, the work-from-home group showed a 13 per cent improvement in productivity - without affecting quality.

According to a review by the US National Bureau of Economic Research, the gain came mainly from an increase in the time spent working.

This was because there was no commuting time, no sick leave, shorter breaks, and a quieter environment at home.

On an annualised basis, Ctrip also found that it saved close to US$2,000 (S$2,500) per employee on average.

The company has since decided to roll out the experiment to all its 16,000 employees.

Interestingly, some of those in the first group had decided to return to work in the office environment, citing loneliness as one main reason.

They tended to be those who performed below average among those who worked from home. Without them, the productivity gain of the work-from-home cohort was actually 22 per cent - or the equivalent of an extra day worked.

Others worried that their promotion prospects would be hurt because they had less "face time" with their peers and supervisors, and for the same reason were missing out on training and mentoring opportunities.

On average, those who worked at home had 50 per cent less chance of being promoted, the experiment found.

Despite that, attrition was 50 per cent lower among the home workers, who also reported substantially higher work satisfaction - proof that it is not always money and position that make workers happy.


This is the first of 12 primers on various current affairs issues, which will be published in the run-up to The Straits Times-Ministry of Education National Current Affairs Quiz.

Seniors blogging about yesteryears

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Folks 60 and above are blogging about their childhood, ancestors, history and traditions
By Kezia Toh, The Straits Times, 24 Mar 2014

To plumb the mysteries behind his great-grandfather Chew Joo Chiat's life, 79-year-old Philip Chew started blogging in 2008.

The creator of the MyChewJooChiat blog hopes that by posting online, he will gain more information about his famous ancestor, who made his fortune as a trader before becoming an owner of gambier, nutmeg and coconut plantations. The Joo Chiat area in Singapore is named after him.

Mr Chew's blog has since garnered more than 72,000 page views.

Says the retired public health officer: "People might say blogging is only for young people, but I feel proud that at my age, I am blogging and on Facebook, interacting with readers about my ancestor."

He is among a group of senior bloggers aged 60 and above who are making their presence felt on the Web.

Besides his blog, there are other blogs by sexagenarians recounting their childhood memories, as well as one looking for a long-lost nanny.

A request to find a long-lost amah turned Mr Lam Chun See's nostalgia blog, GoodMorningYesterday, into a lost-and-found notice. A British woman sent him an e-mail last year seeking help to find her Chinese nanny from the 1960s. When he blogged about the search, comments from readers hit the jackpot - one had a link to the nanny's husband.

"People interact and form a community and it is very exciting when you find something you thought was lost," says Mr Lam, 61, a freelance management consultant who started the blog in 2005. It has garnered more than 1.4 million page views.

The blog, which records memories and places of days past, also spun off a book in 2012.

Mr Lam's documenting of memories also inspired retiree James Seah, 65, who started writing his BlogToExpress in 2007.

In it, he records his childhood memories of being displaced during the Bukit Ho Swee fire in 1961 and his late mother's plucky preparedness - she had packed important documents such as the family's birth certificates in a sarong, which she immediately grabbed and ran off with.

Engineer Victor Yue, 61, also records childhood memories on his BullockCartWater blog, where he blogs about growing up in Chinatown. He also writes another blog that tells the stories of deities and the history of Chinese temples in Singapore.

The BullockCartWater site has garnered about 66,000 page views, while the one on temples has more than 200,000 views. Both were started in 2005 as a storekeeper of the days of yore, says Mr Yue. For example, the blog on temples shows how they evolved as a place of worship to becoming a community centre that held residents together.

Memories of old days may disappear with older folks since most of them speak mainly dialect, so Mr Yue, who is fluent in Teochew, Hokkien and Cantonese, records their stories for online posterity.

He says: "Blogging is my modern version of the old uncle sitting in a corner during Chinese New Year or birthday celebrations, telling grandmother stories and attempting to make sense of history."

As for genealogy-keen Mr Chew, he is interested in finding out the name and life of his great-grandmother, the first of his great-grandfather's two wives, whose grave has not been found.

He documents his findings on online genealogical software Family Tree Builder.

"I am building my family tree, but if no one takes over, it will probably die with me," says Mr Chew, who is married with four children aged between 48 and 51.

Combing the backlogs of history also debunks some myths: He is particularly riled by reports describing his ancestor as a Peranakan.

For the record, Chew Joo Chiat arrived in Singapore from China in 1877, then married his second wife, who was a Peranakan. That is possibly how the misunderstanding occurred.

He explains: "If I do not put these facts right, other people might follow the inaccuracies."

Setting truths to light has earned him a reward. A reader e-mailed him a list of members of Tongmenghui, the Chinese Revolutionary Alliance started by Dr Sun Yat Sen, who founded the Republic of China. Mr Chew found his great-grandfather's name on the list.

It was a surprising revolutionary find after years of searching, he says.

"Perhaps it was more like joining a golf club in those days - not because you liked to play golf, but because you needed to rub business shoulders... Who knows?"


Bloggers Lam Chun See and James Seah will speak on topics such as using technology to bridge the generation gap at 50plus Expo, an annual event to promote active ageing by the Council For Third Age, from Friday to Sunday at Suntec Singapore Halls 401 to 404.

Local circus outfit to take its act to S. Korea

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Social enterprise's invitation to overseas festival said to be a first
By Priscilla Goy, The Straits Times, 25 Mar 2014

COMING soon to South Korea: a very uniquely Singaporean circus performance.

For a week starting in June, social enterprise Circus In Motion will put up an hour-long show at the International Clown Mime Festival in Incheon.

This is believed to be the first time a local circus outfit has been invited to perform overseas, which is why the group is putting a local spin on its segment.

Called Tikam Tikam, after a traditional guessing game, the show has been inspired by local games such as playing marbles and "coconut bowling" - a game often played at funfairs here, where a coconut is used as a bowling ball.

The show will also have a storyline about a group of friends taking a chance on a newcomer, as "tikam" in Malay also means "taking a random chance".

It will be directed pro bono by theatre veteran Jeremiah Choy.

"The audience is likely to see jugglers from all around the world," said the 51-year-old, who has directed shows at the Singapore Arts Festival, along with the annual ChildAid charity concert organised by The Straits Times and The Business Times.

"So, to make our performance special, I thought of featuring our local pastimes."

Circus In Motion helps at-risk youth carve out a better future. The group's founder Jay Che said one of the most difficult tricks would be one where four performers perform with six diabolos - a kind of Chinese yo-yo.

Taking its act overseas is a major milestone for the outfit, said the 36-year-old former social worker.

When he first started the enterprise - which conducts workshops for at-risk youth and teaches life skills through circus arts - in 2006, the concept of a "social circus" was practically unheard of here. Getting funding was also difficult, he admitted.

Since then, the group has performed at events such as the ComChest TrueHearts charity show in 2011 and the Esplanade's Flipside festival in 2012.

He hopes that being invited for the 19th edition of the international festival in South Korea will help to increase awareness about the group, and kickstart a tour.

"We also want to break new ground for Singapore," he added.

If seats for all 14 runs of the show are filled, it would mean that its act, featuring five Circus In Motion members including Mr Che, would have been performed in front of almost 2,000 people.

Most of the performers are former at-risk youth. They have been training since January, three times a week for three hours each session.

One of the performers, full-time circus instructor Edward Chua, admits that he once suffered from low self-esteem and was addicted to computer games.

But this changed when he took an interest in circus skills, and the 23-year-old now specialises in the diabolo.

"I'm excited. I think we're ready to bring Singapore circus to the international stage," he said.


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Community Silver Trust: Charities get help from govt fund to cover operating costs

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VWOs can get up to $5m a year each for expenses like rent and salaries
By Janice Tai, The Straits Times, 25 Mar 2014

CASH-STRAPPED help groups have been given a much needed boost after the Health Ministry broadened the use of a $1 billion trust fund last July.

Since last year, charities have been able to get up to $5 million a year each for recurrent operating expenses such as rent or salaries from the Community Silver Trust.

This is on top of a maximum of $5 million a year that each of them has been able to claim from the trust to run new programmes since 2011.

The trust matches, dollar for dollar, donations raised by eligible voluntary welfare organisations (VWOs) which provide immediate and long-term care. These organisations run community hospitals and nursing homes or provide services such as rehabilitation or home care.

So far, 34 VWOs have applied for $17.5 million to defray the recurrent costs. A total of $88 million has been disbursed since the fund was introduced in 2011.

Charities say the increased government funding lets them direct more of the donations they collect to pay for patients' needs instead of daily operations, which usually eat up a large chunk of donations.

For instance, in 2002, there was public outrage when it was revealed in court that only as little as four cents of every dollar donated to the National Kidney Foundation (NKF) went to its patients.

Today, the full dollar goes directly to its beneficiaries, said an NKF spokesman.

Its administrative cost of $9 million a year is covered by government grants, including that from the trust, and recurring income, he said.

It pulls in about $24 million in donations a year but requires some $70 million to support its 3,400 patients.

Thye Hua Kwan Moral Charities divisional director Joseph Cheong said operational costs are a big worry for charities because much of government funding is for specific programmes.

"But the programmes can't run in silos and there needs to be a proper support structure where there is staff to oversee human resources, finance and volunteer management to coordinate the programmes," he said.

Being able to tell people that their donations would go directly to the needy would encourage more to give, he added.

"People are more receptive to donating to outings, furniture or food for the needy because they can see it affecting lives," he said.

The trust was introduced to "hopefully spur a much higher level of private funding over the next 10 years", said Finance Minister Tharman Shanmugaratnam in his Budget speech in 2011.

Thye Hua Kwan Moral Charities has applied for a grant from the trust to defray staff costs.

It will use the savings to introduce new programmes and subsidise clients who cannot afford its services but do not qualify for government subsidies. For example, it intends to roll out more dance therapy classes for the elderly at its senior activity centres.

Dover Park Hospice uses about a third of donated funds on its annual operating cost of $11 million.

Its spokesman said: "The operating cost has been increasing over the years as a result of our expansion of palliative care to cater to an increasingly ageing population."

The savings from the increased funding will allow the hospice to roll out new programmes and build new facilities, he added.

Madam Daisy Tay, 88, who participates in dance therapy classes at Thye Hua Kwan Moral Charities' senior activity centre in Bedok, said: "We are lucky to have such extra programmes because they are more interesting than regular exercises and keep me from feeling tired."


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