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New blood bank opens amid Jurong shopping malls

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20-bed Westgate Tower facility hopes to attract more donors in the west
By Tee Zhuo, The Straits Times, 24 Jun 2015

A NEW blood bank in Jurong was opened officially yesterday to attract more donors living in the west of Singapore.

It is the Health Sciences Authority's (HSA's) highest-capacity satellite blood collection centre with 20 beds.

The facility at Westgate Tower is expected to serve up to 40 donors an hour and collect about 100 units of blood daily.

Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam opened the 506 sq m centre which has been operating since its soft launch last month.

Mr Tharman, who is also an MP for Jurong GRC, said current blood supplies are barely enough to meet demand.

Donating blood, he said, has to become a part and parcel of Singapore life. "When you grow up, you have to learn the importance of blood donation, and once past 16, it should be the norm for everyone to donate blood."

He noted that while blood donors make up about 3 per cent of most developed countries' populations, the percentage in Singapore is only 1.78 per cent.

Demand for blood has risen even as the pool of eligible donors shrinks due to an ageing population. The HSA estimates a 3 to 5 per cent rise in blood usage annually, while the number of blood donors has fallen from 70,824 in 2013 to 68,868 last year.

HSA chief executive Mimi Choong said the new centre aims to provide an accessible and convenient location for people living in the west, as well as to improve "surge capacity" during emergencies.

"We hope that the people who live, work, study and shop in the vicinity will come down and own this blood bank and consider it part of their local community," she added.

More than 40 organisations including firms such as M1 and ExxonMobil have pledged a total of 16,400 units of blood for the new facility, which will serve more than 18,000 current and past donors living in the west.

This is the HSA's third such centre, after Dhoby Ghaut and Woodlands. The main blood bank is at the HSA building in Outram.

The new centre is located in the heart of the shopping mall cluster surrounding the Jurong East interchange.

Mr Aldwin Teo, 46, has donated blood close to 50 times, since his national service days. He said the new centre is more convenient as it is just four MRT stops away from his home in Yew Tee.

"The new facility is much more spacious compared to Dhoby Ghaut, which is a bit cramped. It will help ease the crowd there," he noted.



Join these west siders in their commitment to donate blood at the newest bloodbank @Westgate Tower! It's at a convenient...
Posted by Singapore Red Cross on Wednesday, June 24, 2015




My 19th time. I recall receiving the news that a fellow student from Uni was critically ill. That caused my first...
Posted by Grace Fu on Thursday, June 25, 2015





Special needs kids get new therapy centre in the east

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Centre offers highly subsidised rates for children from families in need
By Cheow Sue-Ann, The Straits Times, 25 Jun 2015

SPECIAL needs children can now get help at highly subsidised rates at a new therapy centre that opened in MacPherson yesterday.

The centre, launched by Thye Hua Kwan (THK) Moral Charities, has also adopted a rotation system to ensure every child gets a chance to make use of services such as speech and occupational therapy.

The centre was opened to meet the increasing demand for therapy for special needs children. It adds to the charity's existing children's therapy centre in Queenstown and caters to families living in the east.

The MacPherson centre, which will be able to serve around 120 cases a year, has already taken on 40 children.

Its facilities include a one-way mirror and audio system that allows parents and therapists to observe children in therapy without distracting them.

To ensure that no child with special needs is deprived of therapy services, the charity is keeping fees below private rates, and subsidises up to 90 per cent of the fees for families in need.

In the top subsidy range of 75 to 90 per cent, a parent pays between $8 and $20 a session, compared with the usual rate of $80.

Mr Chew Heng Ching, vice-chairman of THK Moral Charities, said "our mission is to help everyone who needs help".

Besides keeping rates affordable, the centre also rotates patients in blocks of 10 therapy sessions to ensure equal attention.

After the first 10 sessions, the child will be re-evaluated by his or her therapist and supervisor, and then assigned another block of 10 sessions if needed.

But each child is allowed only a maximum of two blocks of sessions before he or she is moved to the end of the queue.

Parents of children who have completed their prescribed therapy sessions will be given a set of goals and activities to be done with their children at home.

A parent whose child goes to the new centre is Mrs Michelle Koo, 34. She had quit her job as a credit analyst at a bank to take care of her son, Wen Rui.

She transferred the four-year-old boy to the MacPherson centre from the one in Queenstown as she felt the rotation system gave him a better chance of making use of the speech and occupational therapy services.

Therapy sessions offered by the charity have been "very useful", she said.

"My son can get quite frustrated when he is unable to communicate, but now he can tell me what he wants with sign language or through images," Mrs Koo added.

Marine Parade GRC MP Tin Pei Ling, the guest of honour at the centre's opening, said having such a service "in the heart of the heartland" brings hope to parents in the area.



As a mother-to-be, I hope my child gets to learn in a conducive environment that best suits his/her learning needs. I...
Posted by Tin Pei Ling on Wednesday, June 24, 2015



DBSS resident files court application against AHPETC for S&CC refund

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By Ng Jing Yng, TODAY, 25 Jun 2015

A resident of Parkland Residences on Upper Serangoon Road has gone to court to seek a refund for the service and conservancy charges (S&CC) she had paid to the Aljunied-Hougang-Punggol East Town Council (AHPETC).

Corporate travel manager Melinda Teo, 37, lodged a report with the Small Claims Tribunals on Monday to get back the S$367.20 she had paid to the AHPETC between November last year and May this year.

A Parkland Residences resident has gone to court to get a refund for the conservancy charges she paid to Aljunied-Hougang-Punggol East Town Council earlier. str.sg/wcD
Posted by The Straits Times on Tuesday, June 23, 2015


Residents of Parkland Residences, a Design, Build and Sell Scheme project, had been caught in an impasse involving the AHPETC and the Housing and Development Board (HDB) over maintenance documents.

AHPETC had insisted that the developer, Kwan Hwee Investment, handed over a list of documents and certain items before the town council starts to manage and maintain the estate’s common areas. However, the HDB said the documents were not required for AHPETC to do its day-to-day cleaning. The impasse resulted in the residents having to clean their own common areas.

Between November and June, Kwan Hwee Investment also had to perform cleaning duties for which it is planning to seek compensation from the AHPETC.

The impasse has been resolved. Since the start of this month, the AHPETC has been cleaning and maintaining the property’s common areas as required under the Town Councils Act.

Some residents who have been paying S&CC charges before the AHPETC took over the estate’s cleaning have said they hoped to seek refunds.

However, Mr Low Thia Khiang, The Workers’ Party chief and Aljunied GRC Member of Parliament, told residents last month in a newsletter that the AHPETC will be using the paid S&CC monies to reimburse the developer.

Ms Teo told TODAY it is not just about recovering paid monies. “... I feel that AHPETC cannot insist (on) payments based on all residents (having) to pay S&CC, but (it) did not fulfil its duties prior to June,” she said.

Ms Teo said she had posted on the Parkland Residences’ Facebook page to inform other residents of her move, but noted it is up to individuals to file their own reports. She also pointed out that emails sent to the town council have gone unanswered. These include a petition by more than 300 residents to waive S&CC charges between November and last month.

A meeting will be held at the Small Claims Tribunals between Ms Teo and an AHPETC representative on July 2. The AHPETC had not responded to TODAY’s queries by press time.





AHPETC tells residents to pay overdue service fees
By Rachel Au-Yong, The Straits Times, 26 Jun 2015

THE town council run by the Workers' Party has issued letters to residents of a new Housing Board development, asking them to pay their overdue service and conservancy charges (S&CC), which many residents are disputing.

The letter from the Aljunied-Hougang-Punggol East Town Council (AHPETC) was received by the residents of Parkland Residences in Hougang yesterday.

Dated June 23, the letter cited the Town Councils Act and said the charges are to be paid monthly, from the month they collected the keys to their flats. It added: "Due to handover issues, the Town Council did not send you reminder notices to pay your S&CC."

Earlier this month, about 300 residents signed a petition to AHPETC, calling on it to waive the fees. One resident has since gone to the Small Claims Tribunal to claim a refund of the fees. They argue that they need not pay the fees as the town council had taken over the management and maintenance of the property only on June 1.

Before that, the project's developer, Kwan Hwee Investment, had been asked by the HDB to clean the common areas while the paperwork for AHPETC to take over the care of the estate was being finalised.

AHPETC had said it cannot waive or refund the S&CC as it has to compensate Kwan Hwee Investment for the maintenance work done before June 1 and transfer part of the fees into its sinking fund.

The estate was ready last November.

The town council, in its latest letter, advised residents who cannot pay up by July 31 to see the town council or their MP at the weekly Meet-the-People sessions.

A 42-year-old housewife, who wanted to be known only as Mrs Chan, said AHPETC had calculated she owed $413 for her four-room flat.

But, she added: "Why should we pay the town council if they didn't do their job?"

Ex-NTUC president and MP Phey Yew Kok charged after 35 years on the run

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Phey Yew Kok in court after 35 years on the run
Ex-MP and unionist gave himself up in Bangkok, faces CBT charges here
By Abdul Hafiz, Assistant News Editor And Elena Chong, Court Correspondent, The Straits Times, 25 Jun 2015

AFTER more than three decades on the run since being accused of criminal breach of trust (CBT), former MP Phey Yew Kok, who was once one of Singapore's most powerful unionists, has come out of hiding.

On Monday, he gave himself up at the Singapore Embassy in Bangkok after 35 years as a fugitive. And yesterday, at the age of 81, a silver-haired Phey again found himself in a Singapore court where he heard the six charges involving $100,000 of union funds - charges first read to him on Dec 10, 1979.

That was just weeks before the former president of the National Trades Union Congress (NTUC) jumped bail, took a train to Kuala Lumpur and evaded attempts to track him down in Thailand.

He has been on Interpol's wanted list since, longer than any other Singaporean, it is believed.

Those who knew and worked with him told The Straits Times they could not fathom why he chose to abscond, and were just as puzzled at why he chose to surrender now. Two of his sons declined to comment last night.

But Prime Minister Lee Hsien Loong said in a statement that he hopes this will "bring closure to a longstanding case involving a person who was holding public office as an MP and a senior union leader", a point shared by NTUC.

In a Facebook post yesterday, PM Lee also said that the attempts to bring Phey to justice showed Singapore's zero tolerance for corruption. "We will not allow any cover-up, even when it is awkward or embarrassing for the Government."

Phey had a phenomenal rise after becoming an industrial relations officer with NTUC in 1964.

In 1970, at just 35, he was picked to head NTUC, as well as the Singapore Industrial Labour Organisation (Silo) and the Pioneer Industries Employees' Union (PIEU). Two years later, he was elected MP for Boon Teck on a People's Action Party ticket.

But soon after taking on the role of NTUC chairman in 1979, he was investigated and, by the year end, was facing serious charges, four of which involved CBT. These include having misappropriated a $40,000 and a $25,000 cheque in 1975 while he was Silo general secretary.

In September 1978, he allegedly used $18,000 of Silo's funds to buy shares of Forward Supermarket without ministerial approval - breaching the Trade Unions Act.

If found guilty of CBT, Phey faces up to seven years in jail along with a fine. Deputy Public Prosecutor Tan Kiat Pheng, who asked that he be remanded at Changi Prison for four weeks, said more charges may be brought.

Clad in a white shirt and khaki trousers, Phey spoke before being told by District Judge Eddy Tham that there was no need to go into details of the charges for now.

"Your Honour, can excuse me?" Phey, whose case has been fixed for a pre-trial conference on July 23, said. "I speak a bit louder because my hearing is very bad. If my memory still does not fail me, I don't think the money was transferred to my personal account."





PM Lee on Phey Yew Kok: Government won't allow cover up even when awkward
The Straits Times, 24 Jun 2015

The Government has maintained a clean and non-corrupt system in Singapore for half a century because it has zero tolerance for corruption, said Prime Minister Lee Hsien Loong.

When it discovers wrongdoing, it does not hesitate to act, he said in a Facebook post on Wednesday (June 24). "We will not allow any cover up, even when it is awkward or embarrassing for the Government."

Referring to the surrender of former PAP MP and senior union leader Phey Yew Kok, Mr Lee noted that not many might remember Phey.

In 1979, he was charged with criminal breach of trust and misuse of union funds. The following year he absconded while on bail, and became a fugitive from justice, Mr Lee said.

"Two days ago, Phey turned himself in at our Embassy in Bangkok, and today he returned to Singapore. Phey was charged in court this afternoon, and the law will have to take its course."

We have maintained a clean and non-corrupt system in Singapore for half a century because we have zero tolerance for...
Posted by Lee Hsien Loong on Wednesday, June 24, 2015


His FB post echoed a statement that his office issued soon after news came that Phey, now 81, was brought back to Singapore on Tuesday night. (June 23)

Phey had jumped bail and fled Singapore on Dec 31, 1979, to escape charges for misuse of union funds. At the time, he had been charged with four counts of criminal breach of trust involving $83,000 on Dec 10, 1979.

He was also charged with two counts under the Trades Unions Act for investing $18,000 of trade union money in a private supermarket without the approval of the minister.

He pleaded not guilty to all six charges, and was released on bail of $100,000 with two sureties.

On Wednesday (June 24), all six charges were re-read to Phey. The prosecution has applied for him to be remanded at Changi Prison for investigations, and more charges will be tendered against him.

A pre-trial conference has been set for July 23.

Mr Chan Chee Seng, 83, who was Senior Parliamentary Secretary for Social Affairs when Phey jumped bail and absconded, told The Straits Times: "We were very close parliamentary colleagues before and till this day I still feel it was very silly of him to run away. He should have stayed behind to answer the charges against him. After so many years, he still has to face the consequences of what he did."

"I am glad he is back finally to answer the charges against him and bring closure to the case after more than 30 years," he added.

Mr Lee Khoon Choy, 91, who was Senior Minister of State in the Prime Minister Office between 1978 and 1984, was surprised that Phey surrendered himself after so many years. He said: "I thought he won't be back after hiding so long in Thailand. I was told he had been in Thailand all these years. I cannot even recall the details of the charges against now."





Phey's return may solve political mystery
Answers sought to questions of why he fled and how he evaded capture
By Toh Yong Chuan, Manpower Correspondent, The Straits Times, 25 Jun 2015

WHEN Phey Yew Kok fled Singapore to escape prosecution in 1979, he was aged 45, a second- term MP and one of the three most powerful union leaders in the country.

Yesterday, at age 81, the man infamous as the fugitive who stayed on the run from the Singapore authorities longer than anyone else looked almost nondescript as he stood in the dock listening to the charges he faced in 1979 being read out to him again.

His unexpected return to Singapore took many veteran union leaders and retired MPs by surprise yesterday and brought back questions they had long wondered about.

Topping their list is: Why did he flee the country? One more question has been added to that list: Why has he returned now?

"His arrest and disappearance created a big buzz at that time," said retired National Trades Union Congress president John De Payva, 66, last night.

Added retired NTUC vice-president Cyrille Tan, 65: "Many people wondered what happened and why he absconded."

Retired journalist George Joseph, 65, who covered the labour beat for The Straits Times, recalled the shock across the country because Phey was a rising star in the People's Action Party (PAP) and a top union leader trusted by the political leadership.

"There was a sense of disbelief that it could happen to a PAP MP like him," said Mr Joseph.

Even Phey's former parliamentary colleagues could not fathom why he jumped bail after being charged with criminal breach of trust.

Mr Chan Chee Seng, 83, who was Senior Parliamentary Secretary for Social Affairs when Phey absconded, said: "We were very close parliamentary colleagues and, to this day, I feel it was very silly of him to run away. He should have stayed to answer the charges against him. After so many years, he still has to face the consequences of what he did."

Mr Chandra Das, 76, who was chairman of NTUC FairPrice from 1993 to 2005, said Phey's re-arrest was astonishing news. "There was no inkling that it would happen," he said.

Mr Lee Khoon Choy, 91, who was Senior Minister of State in the Prime Minister's Office between 1978 and 1984, was equally surprised that Phey surrendered himself after so many years.

"I thought he won't be back after hiding so long in Thailand. I was told he had been in Thailand all these years. I cannot even recall the details of the charges against him now," said Mr Lee.

Mr Joseph feels the authorities may not be "baying for blood" now as Phey's alleged offences took place so long ago. "He has already paid a price in having to be away from his family for 35 years."

What people want to know now is "what happened to him in the past 35 years and what prompted him to return", he added.

Phey's return will solve one of of the most intriguing political mysteries in Singapore, on how such a high-profile figure was able to run away and evade the law for so long, said Mr Joseph.

When The Straits Times visited the homes of Phey's two sons last night, both declined to comment.

Mr David Phey Teck Ann, 52, is the chief operating officer of the Weekender Group, which publishes the weekly lifestyle paper Weekender.

When asked if he had seen his father since his return on Tuesday, he would only say: "I'm not able to have a conversation with you."

His older son, Mr Phey Teck Moh, 53, is listed as the director of investment and advisory company Xpanasia. He was previously Asia-Pacific corporate vice-president for Motorola Solutions, and president and chief executive of Pacific Internet before that.

He, too, would not comment.

Phey's trial will be watched closely by many, especially those seeking the long-awaited answers to their questions.

Said Mr Chan: "I am glad he is back finally to answer the charges against him and bring closure to the case after more than 30 years."

Additional reporting by Leong Weng Kam and Yeo Sam Jo





HE SHOULD HAVE STAYED TO ANSWER CHARGES

'We were very close parliamentary colleagues and, to this day, I feel it was very silly of him to run away. He should have stayed to answer the charges against him. After so many years, he still has to face the consequences of what he did.'

- Mr Chan Chee Seng, 83, who was Senior Parliamentary Secretary for Social Affairs when Phey jumped bail in 1980.



NO COMMENT

'I'm not able to have a conversation with you.'

- Mr David Phey Teck Ann, one of Phey's sons, when approached by The Straits Times for a comment last night at his home.



LEAVE IT TO DUE PROCESS

'As long as there are reasonable prospects of bringing Phey Yew Kok to trial, nothing should be done which can be said to jeopardise the process of law.'

- Then Prime Minister Lee Kuan Yew at a March 3, 1982 parliamentary session where opposition MP J.B. Jeyaretnam called for the charges against Phey to be withdrawn and a commission of inquiry to investigate the matter instead.




What Lee Kuan Yew said about Phey Yew Kok...
Posted by Singapore Matters on Thursday, June 25, 2015





A 'god in the labour movement' who fell to earth
By Fiona Chan Deputy Political Editor, The Straits Times, 25 Jun 2015

HE WAS a rising star in the People's Action Party (PAP) in the 1970s, a second-term MP for Boon Teck who headed the labour movement and three of its most influential unions.

But the man once described as a "god in the labour movement" by a subordinate may not have been immune to mortal temptations.

Ten years after becoming president of the National Trades Union Congress (NTUC) in 1970 at the youthful age of 35, Phey Yew Kok was charged in December 1979 with misusing more than $100,000 in union funds and investing union money in a private supermarket without approval.

His sensational fall from grace was matched only by the shocking news of him jumping bail in January 1980. It caused his two bailors to forfeit $95,000 of the $100,000 they had put up.

When Phey failed to show up in court on Jan 7, officers from the Corrupt Practices Investigation Bureau (CPIB) were sent to keep a 24-hour watch on his house in Lorong Ong Lye off Upper Paya Lebar Road, his office and other places he frequented.

A warrant was obtained for his arrest and Interpol was alerted to look out for Phey, who was last seen in a "very emotional and upset state" at home on Dec 31, 1979, by his wife and lawyer.

His passports were cancelled, but not before he had left Singapore by train for Kuala Lumpur and then Bangkok, where the CPIB lost his trail. Some reports later placed him in Taiwan.

After his escape, Phey was dismissed as NTUC chairman - his role had changed in May 1979 - and secretary-general of the Singapore Industrial Labour Organisation (Silo) and the Pioneer Industries Employees Union (PIEU).

He had resigned from the three top posts in December before going missing, but his resignation was put on hold on the recommendation of his mentor Devan Nair, who was also NTUC president.

The Singapore Air Transport Workers' Union (Satu), a third union run by Phey, also dismissed him as its secretary-general in 1980. Less than two years later, members of both Silo and PIEU voted to wind up the huge omnibus unions.

It was a sad end to the stellar career of Phey, now 81, a former primary school teacher from a Teochew family in Pontian, Johor.

In 1964, he became an industrial relations officer with the NTUC while working as an accounts clerk at Malaysia-Singapore Airlines, the predecessor of Singapore Airlines. He joined Satu and was named treasurer of the 10,500-strong union in 1966.

After displaying good organisational and fund-raising skills - as well as a crucial proficiency in Mandarin that allowed him to communicate with blue-collar workers - Phey was made Satu president within a few years.

In 1970, he headed Silo and PIEU - which together had about 80,000 workers - plus NTUC.

With the dispute-prone workers in Jurong, Phey was "very successful in his own quiet way", recalled former president and unionist S R Nathan in his memoirs.

Under his leadership, Silo and PIEU "developed a reach well beyond the expectations of earlier NTUC leaders", Mr Nathan added. Silo went from 5,300 members in 1970 to 60,000 by 1979.

But Phey's success was not without pitfalls. While some knew him as a humble, honest and friendly man who championed the ordinary worker, others saw him as ambitious and arrogant.

In 1970, he was attacked twice by hired thugs and left with a 7.5cm scar on his face after being slashed by a razor.

Still, he went on to become a PAP MP for Boon Teck, a seat he won in 1972 and again in 1976.

By then, Phey had become a high-profile union spokesman who, among other things, urged employers to extend the retirement age from 55 to 60and campaigned for better wages and welfare for workers.

By 1978, he was also controlling the largest collection of NTUC-related cooperative ventures, including 19 supermarkets, an import and export division and even the Big Splash water park.

Many thought he would go on to greater heights in the Government. Instead, his alleged criminal breach of trust and subsequent flight from justice became a political issue, not least because he was Mr Nair's protege. A friend of his told The Straits Times in 1980 that "to Devan, he could do no wrong".

The Phey affair was later cited, in a 1988 White Paper on Mr Nair's resignation as president, as the first of three occasions of Mr Nair's alcoholic tendencies.

Opposition politicians used the Phey case to argue that the PAP had questionable judgment of character and did not do enough to track him down, with opposition veteran J.B. Jeyaretnam even implying there was a cover-up.

In turn, PAP leaders pointed to Phey as proof that the ruling party would not shy from investigating any corruption, even if it involved a high-profile party member.

"All that needs to be done was done," said then Home Affairs Minister S. Jayakumar in Parliament in 1989. "There is still a warrant of arrest for him and there is no period of limitation on his offence."




Former NTUC president and MP Phey Yew Kok turned himself in at the Singapore Embassy in Bangkok on Monday. He had jumped...
Posted by The Straits Times on Wednesday, June 24, 2015





Nathan surprised when Phey was charged
Former president brought the ex-MP into NTUC in the 1960s
By Charissa Yong, The Straits Times, 26 Jun 2015

FORMER president S R Nathan, who talent-spotted Phey Yew Kok and brought him into the national labour movement's fold in the 1960s, said yesterday he was surprised and disappointed by how things had turned out for the former MP and unionist.

Recalling events in 1979, he said he found out Phey was charged with misusing union funds of more than $100,000 by watching television news on the night of Dec 10, 1979.

"I just wondered, what prompted him to do it? It surprised me that somebody like him could have committed such an offence," said Mr Nathan, 90.

He noted that Phey was then chairman of the National Trades Union Congress (NTUC) as well as chief of two omnibus unions: Singapore Industrial Labour Organisation (Silo) and Pioneer Industries Employees' Union (Pieu). He was stripped of all three positions after he jumped bail on Dec 31, 1979, and fled the country.

Then on Monday, after 35 years, the fugitive turned himself in at the Singapore Embassy in Bangkok and was taken back here the following day to face charges of criminal breach of trust - an unexpected turn to an equally unexpected saga.

Had Mr Nathan not talent-spotted him in 1963, Phey might not have risen so quickly in the labour movement.

Back then, Mr Nathan was director of the NTUC's Labour Research Unit.

He recalled: "The first time I met him, he was a representative of the Malaysia-Singapore Airlines Union. He came with a Eurasian lady who was the head of it. They had some dispute. He was quiet. She did all the talking."

But something about the soft-spoken Phey caught his attention, and Mr Nathan chose to have him seconded to the NTUC as an industrial relations officer (IRO).

"It was just a gut feeling that when he's made up his mind, he can do it," said Mr Nathan, adding that he saw Phey display these leadership qualities and people skills in his time at NTUC.

Phey was part of a new team of Mandarin-speaking IROs tasked with recruiting members from Jurong's new factories, to thwart efforts by pro-communists who were trying to do the same.

He did well, but chose to leave after a year because some in the NTUC viewed him as a competitor, Mr Nathan said.

Later, when the late NTUC co-founder Devan Nair wanted someone to strengthen the NTUC's presence in Jurong industrial estate, Mr Nathan thought of Phey. "The NTUC leadership had many persons of Indian origin. And they couldn't reach them," he said, referring to the workers who were mostly Chinese. "I told Devan that he (Phey) might be the best, because he was in fact, the best."

Mr Nair agreed and Mr Nathan asked Phey to return to the NTUC. Phey agreed and did very well in the labour movement.

"Jurong was difficult. The left wing was really strong and he went in to try and organise workers to join him. He and his band of helpers worked really hard. He got the ground completely on his side," Mr Nathan said.

Under Phey, membership in Silo and Pieu swelled. Silo, for instance, went from 5,300 members in 1970 to 60,000 by 1979.

After Mr Nathan left the NTUC for the Foreign Affairs Ministry in 1965, he watched Phey's rise and fall from a distance.

Asked if he had one question for the now 81-year-old Phey, he replied: "Why did you do it?"


Obama says the N-word, stunning Americans

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Mention of racial slur in public podcast touches raw nerve
The Straits Times, 24 Jun 2015

WASHINGTON - It was a single word, just six letters long, but one that had not been spoken by an American president in public for generations.

US President Barack Obama invoked the word "nigger" in a podcast interview released on Monday to drive home his point that slavery still "casts a long shadow" on American life. But he touched a raw nerve in a country struggling to confront racism and hatred days after nine black parishioners were killed in a South Carolina church.



"We're not cured of it," Mr Obama said of racism during an interview for a WTF With Marc Maron podcast. "And it's not just a matter of it not being polite to say nigger in public. That's not the measure of whether racism still exists or not."

For part of the hour-long conversation with Mr Maron, a writer, director and comedian who produces regular podcasts of interviews with celebrities, the first black US president patiently explained that race relations had improved in his lifetime.

But in also acknowledging that racism was still deeply embedded in the United States as a "part of our DNA", he turned to a racially fraught word. His use of it quickly became the focus in the US of commentary online and on TV news channels.

Mr Josh Earnest, the President's Press Secretary, said Mr Obama had planned to use the word when he sat down with Mr Maron, who records his popular podcast from his garage in Southern California. But Mr Earnest said Mr Obama was not surprised by the reaction to a word that has long been a racial slur.

Mr Marc Morial, president of the civil rights organisation Urban League, condemned the President's use of the term, calling it a "disparaging, hateful" word that should never be uttered, even by artists or poets who say they are seeking to change a word of hate into one of love. Nor should it be used, he insisted, by presidents trying to teach a nation a lesson.

Mr Morial praised Mr Obama for his willingness to talk about racism, and said he did not think the President intended to offend.

For a nation in mourning over the killings at the Emanuel African Methodist Episcopal Church in Charleston, the President's use of the word echoed loudly. And after a year of high-profile, fatal confrontations between the police and African-Americans, Mr Obama's comment seemed designed as an exclamation point on a topic he turns to frequently.

"I think he's being provocative," said author and poet Ishmael Reed, who has written on the African-American experience. "He's got a short time to be President. You have to raise the decibels in order to be heard."



Mr Obama has been more open about the issue of race during his second term, in part because of incidents that have forced Americans to confront the depth of anger and frustration among some blacks, especially about their treatment by the police.

Mr Earnest called Mr Obama's use of the word "notable", even provocative. But he said the President had used the term to make an argument "that is familiar to those who have been listening".

Mr Obama will have another opportunity to be heard on Friday, when he delivers the eulogy for the Reverend Clementa C. Pinckney, the pastor at Emanuel AME Church, who was among the nine people killed.

NEW YORK TIMES

























Confederate flag a controversial symbol
The Straits Times, 24 Jun 2015

NEW YORK - It is a symbol of honour for some, but of racial hatred for others.

The Confederate battle flag is seen widely across the southern states that seceded and were defeated in the American Civil War fought from 1861 to 1865. Yet, the X-shape blue "saltire" with 13 white stars representing the states in the alliance, against a red background, is a Confederate military flag that was never the official flag of the secessionist states.

The banner became a symbol, to some, of the South at war, of the army of General Robert E. Lee and the "lost cause" after defeat, and of the heroism of white southerners - while overlooking the slave system on which the South was built. Its racist connotations were underscored when it was embraced by the racist and violent Ku Klux Klan and some pro-segregationists.

Also carrying racist connotations is the word "nigger", used by President Barack Obama on Monday to emphasise enduring racism. Evoking images of lynchings, oppression, bigotry and discrimination, it has its origins in the Latin "niger" (black). By 1900, it was a pejorative term and, by 1960, it was commonly replaced by the word "black".


Mr Obama is not the first US president to use the word. In Nigger: The Strange Career Of A Troublesome Word, author Randall Kennedy names former presidents Richard Nixon, Lyndon Johnson and Harry Truman as using the word.

Mr Nixon was caught on White House tapes referring to blacks as "niggers". Mr Johnson pushed through landmark civil rights laws, but a biographer said he nominated jurist Thurgood Marshall to the Supreme Court rather than a lesser-known black candidate, because "when I appoint a 'nigger' to the bench, I want everybody to know he's a 'nigger'".

REUTERS, NEW YORK TIMES

Back to the days of 'pirate' taxis?

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By Christopher Tan, Senior Transport Correspondent, The Straits Times, 25 Jun 2015

TRANSPORT apps providers like Uber and GrabTaxi are leading the charge in a revolution that is rising slowly but surely in the taxi industry.

For decades, the industry has been a cocooned sector controlled by giants such as ComfortDelGro and SMRT.

Even when the industry was liberalised 12 years ago, paving the way for a number of new players to enter the fray, it did not change the status quo dramatically.

Taxi commuters still complain of not being able to get a cab at odd hours of the day, or if they happen to be in far-flung locations. Sometimes, people downtown struggle to get a cab during Electronic Road Pricing (ERP) hours - despite the taxi population having ballooned by some 45 per cent since "liberalisation".

And, of course, the convoluted taxi fare structure has become even more confusing since.

As for taxi drivers, their lot has not changed much either.

Initially, they had the choice of migrating to a new company if they felt their terms with the incumbents were unfair. But it did not take long for rental rates of the newcomers to level up to what industry leader ComfortDelGro charges its drivers.

Daily rentals currently range from around $130 for a regular Korean cab to close to $180 for a new Mercedes-Benz taxi - 50 to 60 per cent higher than pre-liberalisation rates.

Cab companies often cite the rise in certificate of entitlement (COE) prices as a reason for the escalating rentals. But that is too convenient an excuse, if not downright false.
- First, not their entire fleets were bought with high COEs. Many cabs were bought when premiums were less than $20,000.
- Second, if you were to total up the rental increases over the lifespan of a taxi, it would far exceed the actual increase in COE premium.
In short, nothing has really changed, because the taxi business model has not changed.

Companies like Uber and GrabTaxi look like they will disrupt the industry. Ever since they started arriving two years ago, these tech start-ups have been trying to find an operating model that gives them an edge over traditional cab companies, and which will not run afoul of regulations.



And it looks like they have found it. Four months ago, Uber set up a wholly owned rental company. It rents out oldish cars to drivers at rates that are half the rate for taxis of a similar age.

Hirers have to set up a shell company, to meet a regulation that says that only employees of a limousine company can provide chauffeured services. (In this case, the hirer is both employee and boss of the shell company.)

GrabTaxi is following suit, although it has decided to team up with a local car rental company instead of starting its own.

This development may well be the tipping point. Although industry observers point out that call-booking jobs currently account for only 20 per cent of all taxi rides (Uber and GrabTaxi drivers are not allowed to do street hails), it will not be long before the percentage grows.

Smartphone penetration is rising, call-booking rates are falling on the back of competition, and rising affluence means more people will want to summon a taxi with a couple of keystrokes than wait for one in the hot sun.

And when distance-based ERP is rolled out a few years down the road, taxi drivers will be disincentivised to cruise for passengers.

Moreover, those who want to offer paid rides for a living might find the Uber/GrabTaxi model more attractive. They drive an unmarked vehicle, which they can pass off as their own car.

And their service requirements are less onerous than the ones traditional taxi drivers have to fulfil. (For Uber, drivers have to cater to a minimum of 40 rides a week. Traditional cabbies have to clock at least 250km a day.)

In short, the kitchen will become a lot hotter for the incumbents. Eventually, they will have to lower rental rates to meet the competition. They will most definitely have to lower or waive call-booking charges on drivers.

But until then, these parallel taxi services are unlikely to attract many full-time cabbies. Street hails still account for the bulk of a cabby's income today.

They are more likely to attract part-timers who have a day job. These drivers are likely to drive during the morning and evening peaks (before and after work) - when demand for taxis usually outstrips supply most starkly.

To commuters, that can only be a good thing, right? Generally, yes, if not for the small worry of safety and security.

It is easier for someone with ill intentions to get hold of an unmarked rental car than a taxi. Parallel taxis do not display photo identities of drivers. Their drivers are not trained or licensed.

In other words, the filter against mischief is thinner in the alternative operating model. And because these cars do not have traditional taxi meters, fare disputes could arise - for instance, if a passenger changes destination midway through a journey.

Even if policymakers welcome the likes of Uber and GrabTaxi because they can address the inefficiencies of the taxi industry - an inefficiency they are partly responsible for - they will have to address these concerns, as well as accusations that these services compete with taxis on an uneven playing field. For instance, traditional cab operators have to meet strict service standards whereas the new set-ups pretty much operate in a laissez-faire environment.

Taxis have a statutory lifespan of eight years, whereas these operators can use vehicles for 10 years - more if they revalidate the COE. Taxi companies have to invest heavily in dispatch and meter systems (as well as their own apps).

The starkest difference - and the one that is most pertinent to consumers - is insurance coverage. Are these new parallel taxis adequately covered to reflect the risks drivers, passengers and third parties face?

Because if they are, the insurance premiums they pay should be similar to taxi premiums. But they are far lower.

The argument that chauffeured services have always been in existence is no comfort. With technology, the dynamics of the business have changed drastically. These services are in fact on-call taxis. Hence they should be regulated as such.

Otherwise, if all it takes is a $2 company for someone to offer paid rides, there is practically no barrier to entry. In essence, we may be on our way back to the days when "pirate" taxis ruled the roads.









Hollande slams violent protests, but wants Uber out
The Straits Times, 27 Jun 2015

PARIS - French President Francois Hollande yesterday condemned violent protests against transport app provider Uber after taxi drivers set fire to vehicles and blocked highways, but said the service should be taken off the road.

He described the demonstrations, in which US rocker Courtney Love was caught up, as "unacceptable violence in a democracy, in a country like France".


But Mr Hollande, attending a European Union summit in Brussels, said: "UberPOP should be dissolved and declared illegal."

The service has been illegal in France since January, but the law has been difficult to enforce, and it continues to operate.

Some 3,000 cabbies took part in the strike on Thursday, blocking access to the capital's airports and preventing cars from reaching train stations around the country.

Ten people were arrested, seven police officers injured and 70 vehicles damaged in clashes between Uber drivers and taxi drivers. The cabbies are furious at what they see as unfair competition from Uber, which puts customers in touch with private drivers at prices lower than those of traditional taxis.

Interior Minister Bernard Cazeneuve said after meeting taxi drivers' unions: "UberPOP is an illegal service, it must be closed down." Until that was done, "the vehicles of UberPOP drivers should be systematically impounded when they are openly breaking the law", he said.

One of the taxi drivers' representatives, Mr Ibrahima Sylla, described the minister's words as "promises, again" and said the drivers were considering continuing the demonstrations.

Most cabbies heeded their unions' calls to return to work yesterday, but around 40 die-hards remained at the busy Porte Maillot junction in western Paris.

Ms Love, widow of US musician Kurt Cobain, was caught up in a confrontation near Charles de Gaulle airport on Thursday. She tweeted that protesters "ambushed" her vehicle and "were holding our driver hostage".

She appealed to Mr Hollande in another message, writing: "This is France?? I'm safer in Baghdad."

In the most serious incident in Paris, angry taxi drivers smashed and set on fire two chauffeur-driven vans in the west of the capital.

The government on Wednesday obtained a court order banning Uber from operating in Paris, but the firm dismissed the move.

"We will fight it (in the courts)... For the time being, it changes nothing, UberPOP can continue to operate," head of Uber France Thibaud Simphal told the BFM Business channel.

AGENCE FRANCE-PRESSE


Related
Cabbies cry foul over rival drivers
Uber drivers are employees not contractors, California rules
Uber and the Not-Quite-Independent Contractor
France cracks down on Uber service after protests

Task force set up to tackle grouses of Centrale 8 residents

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Heng Swee Keat to oversee group; move follows petition to developer
By Lim Yi Han And Janice Heng, The Straits Times, 26 Jun 2015

EDUCATION Minister Heng Swee Keat is overseeing a new task force to deal with concerns over defects at premium Housing Board (HDB) project Centrale 8.

Mr Heng is a Member of Parliament for Tampines GRC, where the 708-unit Design, Build and Sell Scheme (DBSS) project is located.

The move comes after residents of over 350 units presented a petition to the developer, Sim Lian Group, last week. A copy was sent to Tampines GRC MPs.

Some Centrale 8 home owners had found defects such as rusty door handles, uneven tiles and choked toilets after collecting their keys from June last year. But Sim Lian Group said earlier that there is "no basis" to extend the defect liability period, the one-year timeframe during which the developer is required to rectify any defect.

Another Tampines GRC MP, Mr Baey Yam Keng, told residents on Sunday that he had discussed the issue with Mr Heng and they felt a "special task force" should be formed.

Mr Baey, who chairs Tampines Town Council, said in an e-mail to them: "With the defects liability period expiring soon for many Centrale 8 units, there are naturally some anxieties." Mr Heng "is taking a personal interest in this matter", he added.

Yesterday, Mr Baey told The Straits Times the task force will gather all relevant parties to make it convenient for residents, adding: "We will also bring in expertise to offer professional and maybe even legal guidance."

The task force is led by Tampines Central Citizens Consultative Committee chairman Gerald Lim. It comprises members of the committee and representatives from agencies such as the town council and HDB.

Mr Lim said yesterday: "In situations like this, there will always be different views. Hopefully, the task force can enable people to better understand the different perspectives and it should create a conducive setting for an expeditious solution."

One of the seven demands in the petition is a dialogue with Sim Lian Group next month in the presence of HDB and the residents' MPs.

Residents also want the Building Service Centre at Centrale 8 to remain in operation until the end of December, and offsite support to continue to June 2017.

Other requests include compensation for design issues such as sanitary pipes in the service yard, which residents say take up space and were not reflected in the layout plans.

One signatory, Mr Alex Tang, 48, said: "Having a task force to discuss the interests of the residents is good, because we can bring up issues that residents have faced to the authorities."

"(A DBSS unit) is a lot more expensive than a Build-to-Order one, and I feel that we should have premium quality," added the logistics executive, who paid $740,000 for his five-room flat.

Centrale 8 is one of several DBSS projects, such as Pasir Ris One and Trivelis in Clementi, that have made headlines recently after residents complained about defects or design flaws.

In response to queries from The Straits Times, Sim Lian Group confirmed that it had received the residents' petition and "will continue to attend to their concerns on a one-to-one basis".

Said a spokesman: "We have been engaging home owners individually over the past months to address their concerns."

But the service centre is unlikely to stay open. Sim Lian Group encouraged home owners to submit defect rectification forms before the on-site centre closes by the end of next month. After that, defects will be managed by Sim Lian Group's office.

Businessman Shawn Tan, 38, who paid $555,000 for a four-room flat, felt it was important to have the service centre at Centrale 8. "Having someone on site means it will be more responsive," he said. "People pay more for a DBSS flat so we do have higher expectations."




Residents at Pasir Ris One have been complaining about the poor workmanship of their flats and the narrow corridors of...
Posted by The Straits Times on Thursday, June 25, 2015





Corridors of discontent at Pasir Ris One
They are within regulations but some find them a squeeze
By Amos Lee And Janice Heng, The Straits Times, 25 Jun 2015

THE narrow corridors of premium Housing Board project Pasir Ris One are making some residents feel squeezed.

The 1.2m-wide corridors of the Design, Build and Sell Scheme (DBSS) development are technically within regulations. Yet they put a crimp on everyday life, said residents such as Mr Shaun Chew, 51.

"My neighbour and I cannot even open our doors at the same time," said the supervisor, who lives in a five-room flat on the ground floor.

The Singapore Civil Defence Force's (SCDF) guidelines state that there must be a clear passage of at least 1.2m along corridors.

The same width was specified in the Building and Construction Authority's Accessibility Code until a 2013 revision.

Since 1.2m is exactly the width provided, the development sits on the margins of the rule. New residential projects submitted for approval from April 1 last year have a 1.5m minimum width instead.



The Pasir Ris One corridors run up against another restriction.

Most town councils have by-laws against obstructions in common corridors, which typically follow the SCDF's guidelines.

If residents put items outside their flat, they must leave a passage of at least 1.2m.

In other HDB corridors which are 1.4m wide, for instance, this is not a problem. For Pasir Ris One, this means that no one can place items outside their homes.

When The Straits Times visited yesterday, the corridors were bare except for one or two pairs of shoes outside some units.

"The designs and plans for this development have been approved and fall within all guidelines stipulated by the BCA, which were established with safety and comfort of residents in mind," said manager and project administrator Dennis Lam from SingHaiyi Group, which jointly developed Pasir Ris One with Kay Lim Holdings.

"That said, we take the residents' views seriously and will take all feedback on board for review," he added.

But these technicalities do not change the reality for residents. Said Mr Chew: "There is a childcare (centre) nearby. With the narrow corridor, if we happen to open our doors, it may hit the children (when they walk past)."

Not being able to place items outside is not much of an issue for some residents, though. Their units have balconies for potted plants and an entry area for shoes.

"It is okay if there are no obstructions," said director Lin Jun Yao, 29, who lives in a five-roomer with his family of five.

For Mr Lin, workmanship was more of a concern. "The tilings were uneven, cabinet joints loose and materials were cheap."

Other home owners noted scratched tiles, leaking pipes and noisy doors. Said SingHaiyi's Mr Lam: "We are in touch with owners who have provided us with feedback and are currently working with them to address their respective concerns."

DBSS projects are sold by private developers, not by the HDB.

In response to queries, an HDB spokesman said the agency "has been actively engaging the developer of Pasir Ris One to address the concerns of residents".

"Discussions are ongoing between the developer and the residents, and HDB is closely monitoring the progress," she added.


Bukit Panjang LRT system will be upgraded to boost reliability

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By Adrian Lim, The Straits Times, 26 Jun 2015

THE Bukit Panjang LRT will be upgraded in the coming months, to improve the reliability of a system that has been hit by a spate of disruptions this year.

Transport operator SMRT and the Land Transport Authority (LTA) yesterday gave details on what they would focus on to solve the recurring problems on the 16-year-old line. They concluded most of the breakdowns were caused by problems related to the tracks, signalling system and traction power system.

Hey, finally we are just two days away from the weekend! Bukit Panjang residents, we have some updates for you :) Did...
Posted by Land Transport Authority – We Keep Your World Moving on Wednesday, June 24, 2015


To tackle track faults, SMRT will replace the brackets that hold the rail at all crossings by the end of next month. There are also plans to double the number of brackets to hold the rail more "stiffly". These measures will ensure the current-drawing collector shoes on the train slide smoothly along the rail and do not become dislodged.

A dislodged shoe was blamed for April's evening peak-hour disruption that lasted 11/2 hours and affected 10,000 commuters.

To address signalling-related problems, SMRT will upgrade the computer systems on its trains and install a remote reset feature for quicker recovery when the LRT service is down.

Cameras will also be installed on the under-frame of train cars to detect problems early.

As for traction power problems, SMRT said it will adjust motor controller settings on trains, so a stalled train on a slope can be pushed with a recovery train, even with passengers on board.

The upgrading works will cost SMRT "millions" but it declined to reveal exact figures.

Referring to March's electrical fire that shut down the system for a day, SMRT said it will improve the current "gap breakers" so they are better insulated and less prone to arcing, or electrical discharges that jump across a gap in a connection.

The slew of improvements will include hiring more staff - and having one stationed at each stop - who are trained to drive the trains manually and to resolve technical faults.

Currently, they are at every other station.

Holland-Bukit Timah GRC MP Liang Eng Hwa welcomed the improvements but added: "Equally important is the service recovery... the operator (must) respond in a speedy manner and have clear instructions about where there would be free back- up bus services."

The Bukit Panjang LRT ridership has increased from 51,000 last year to 54,000 currently.

To deal with the crowds, two additional exit-only platforms at Choa Chu Kang LRT station will be built by the end of next year.

LTA and SMRT said that in the longer term, they will embark on a detailed study of the system.

Data analyst Chua Way Ne, 27, who uses the LRT daily, is hoping for a more reliable system. "Once in a while, there are delays of a couple of minutes... Those are okay. But the one in April was bad. Even though there were bus bridging services, I was still late for work," he said.



Improvements will be made to the 16-year-old Bukit Panjang LRT Line, as announced by LTA and SMRT today.Here's what...
Posted by SGTrains : Singapore Trains on Thursday, June 25, 2015




PUB powers up with solar energy

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Solar panels at water treatment plant cut carbon dioxide emissions
By Samantha Boh, The Straits Times, 26 Jun 2015

NATIONAL water agency PUB's Choa Chu Kang water treatment facility is now partly run by solar energy from more than 3,300 solar panels, which will cut its carbon dioxide emissions by some 500 tonnes every year.

The energy will be used to power a portion of the plant's lighting, air-conditioning and water treatment operations, amounting to 7 per cent of its average daily energy consumption.

Choa Chu Kang Waterworks is the first local water facility to be partially powered by a 1MWp solar energy system. This...
Posted by Vivian Balakrishnan on Thursday, June 25, 2015


Spanning about 6,700 sq m, the panels can generate the equivalent of the annual energy consumption of about 250 Housing Board households.

The installation of the solar panels was done under a 20-year power purchase agreement, under which the $2.3 million cost of installation was borne by the supplier, RCS Engineering, and sub- contractor SolarGy. PUB had to pay only for the solar energy subsequently generated.

During a tour of the Choa Chu Kang Waterworks yesterday, Minister for the Environment and Water Resources Vivian Balakrishnan said with the fall in prices of solar panels, solar energy is now in fact cheaper to use than energy from the grid, which is supplied here mainly from natural gas.

"The beauty about the current project is that there has been no capital cost to PUB up front and we literally save money from Day 1," he said. He said PUB will roll out solar photovoltaic (PV) cells at its facilities on land and water in the next few years. The goal is to cut the amount of imported energy for the production of water by half, using PV systems and bio-gas converted from used water. Its only other solar project now is at Marina Barrage, which supplements daytime electricity for offices there, and the Sustainable Singapore Gallery.

PUB chief sustainability officer Tan Nguan Sen said considerations to be made before a building is singled out for the installation of a solar PV system include whether there is enough space, whether the roof structure is strong enough and whether the building is new enough so that it will not be rebuilt in the next 20 years.

The next facilities to have PV systems will be its Changi Water Reclamation Plant, the Bedok Waterworks treatment plant and Waterhub, a PUB training centre.

PUB's efforts are part of a government push to harness solar power. At the end of the first quarter of this year, total installed capacity of solar PVs was 33.8 megawatt-peak (MWp), up from 18.7 MWp a year ago, according to Energy Market Authority data.


Singaporeans upbeat about country's future

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Population and governance issues expected to be main challenges: Poll
By Tham Yuen-C, The Straits Times, 26 Jun 2015

SINGAPOREANS are generally buoyant about the country's future, with nearly eight in 10 saying in a poll that they are quite or very optimistic about the years ahead.

The poll, conducted by Blackbox Research in conjunction with the Singapore Institute of International Affairs (SIIA), also found that they expect population and governance issues to be Singapore's biggest challenges.

The findings were published as part of a report by the SIIA - the culmination of a series of talks that started in 2013 - on developments in the geopolitical, economic and social, and environmental spheres that will affect Singapore in the next 50 years.

These issues also featured at the SIIA's "Future 50" lecture and panel discussion last night.

Mr Nicholas Fang, the think-tank's executive director and co-author of the report, said that on the domestic front, Singapore has to decide if a new social compact needs to be forged between the Government and people.

In the current political climate, with people becoming more vocal, strong leadership must be accompanied by more citizen empowerment, said Mr Fang, a former Nominated MP. He also called on Singaporeans to think about the kind of citizens they want to be.

"A lot of conversations are focused on what kind of Singapore we want. But it will be shaped by the kind of citizens living here."

Singapore has to anticipate and adapt to changes in Asia and beyond, said SIIA senior research fellow Parag Khanna, who also spoke at the event.

Citing India's growth, he said Singapore can leverage on this to make India "the next China for Singapore" as a market to export goods, services and know-how.

Dr Khanna, a geopolitical strategist who co-wrote the SIIA report with Mr Fang, said that for Singapore to be resilient, the country should invest in diversifying its economy internally, as well as its economic and geopolitical relationships externally.

But even as Singapore considers its future, it might also be an opportune time to think about its moral vision, said the third panellist last night, Dr Cherian George, a journalism professor at the Hong Kong Baptist University.

In describing the moral basis that underpins Singapore society as one that is national rather than universal in outlook, he asked: "How much does Singapore's success depend on narrowing our moral vision on our own country, and blinding ourselves to global injustice?"

Citing the issue of Rohingya refugees as an example, he said Singapore may one day have to decide if it will take in Rohingya refugees should their boats come to Singapore waters: "I think it's stretching conscience to say that we, a First World country, Singapore, can do nothing to help."

Thousands of Rohingya boat people fleeing persecution and poverty in Myanmar's western Rakhine state were stranded at sea for weeks until Malaysia and Indonesia agreed to provide them temporary refuge last month.

Singapore had said that as a small country with limited land, it is unable to accept any refugees or those seeking political asylum.

But it offered US$200,000 (S$268,000) last month to support the region's efforts in helping the refugees and may offer more help if there are specific requests.

Speaking after the event, SIIA chairman Simon Tay said Singaporeans should be more outward-looking and think of themselves as global citizens.



We are proud to announce the launch of our Future50 report, "The 50 Year Future for Singapore in Asia and the World."...
Posted by Singapore Institute of International Affairs on Wednesday, June 24, 2015




For Singapore to innovate, ambitions, values need to change

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By Devadas Krishnadas, Published The Straits Times, 26 Jun 2015

PROMOTING innovation is one half of the economic plan to revitalise the economy. The other half is productivity. Innovation and productivity are in reality closely interlinked. It is typically innovation which drives the productivity gains at the firm and industry levels. Skill levels of workers are meaningful only in so far as they can equip labour to function at and operate with the latest level of innovation in process, product or organisation.

Singapore has run out of room to compete on price. This is because of the high operating costs. We need to compete on value. Value is a derivative of more than doing things efficiently. It is about serving the customer differently. This means filling a market need in a way which satisfies customers on multiple dimensions, not just price.

Better still, being effective can mean making a new market, as Apple has done to the music industry with iTunes and iPods, or redefining the market, as adding miniature digital cameras to phones has done to the photography industry. Making that difference is innovation.

Is Singapore a place and a people that are capable of seeing and developing different ways of doing things? Let us take a look at the essential features of innovation.

First, innovation is about taking risks. These risks can create opportunities and, if the investments in innovation don't pay off, invoke crises for firms. It is not enough to be "risk-willing" to be innovative. It is necessary to be "risk-seeking". The innovator has to look for the new idea or different idea on the margins of the known. It is axiomatic that in innovation, one must accept the certainty of pain in return for the uncertainty of a reward.

Singaporeans have a reputation for being risk-averse. This may be the case for two reasons. First, we are trained to be rational. We do the maths and think that if the odds are too great, then it is best not to attempt something.

Second, we are afraid of failure. Even where Singaporeans are willing to take risks, we want a safety net or a hand to hold. The myriad government schemes to support entrepreneurship are generous but also indicative that, left in his or her natural state, the Singaporean would prefer to sail within the map of the known - take a job, earn a salary, don't rock the boat.

Happily, there is emerging evidence that the new generation of Singaporeans is willing to take the plunge. The LaunchPad @ one-north is filled to capacity with technology start-ups. We need more such initiatives and we need more Singaporeans to populate them.

However, it is essential that young people understand that innovation is dependent on but not the same as entrepreneurship. Starting a cafe or a wine bar is entrepreneurship but not innovation. Coming up with better coffee machines or wine-pairing would be. Selling fashion online is not innovative any more. Coming up with a different way to sell online could be.

Second, innovation is contingent. Being innovative and being successful are related but not synonymous. Being successful depends on getting a lot of other more mundane things right - managing costs, marketing, intellectual property protection and recruiting the best people. It is also dependent on timing.

The lesson here is that the innovators, whether we are thinking in terms of owners and managers or firms, have to have a broad set of business competencies and not just geekiness. Singaporeans tend to take specialisation of learning too seriously. To be successful, innovators have to know something about a lot of things even while knowing a lot about a few things.

Third, being innovative requires ambition. It is possible to make a distinction between marginal and game-changing innovation. Piling on marginal innovations does not add up to a game-changer. Yet, both can generate competitive advantage. Those from the former tend not to be as great or as long lasting as those from the latter. The innovators have to be ambitious about their goals.

Are Singaporeans ambitious enough to take on the most difficult problems? The answer to that question is knowable only when we see the outcomes.

It is conceivable that even if we see a rise in the willingness to innovate, our achievements are capped by the modesty of our ambitions. Hence, we become a "tail-coat" centre for innovation, in that we ride on major breakthroughs realised elsewhere and by others, rather than be "coat-making", in that we produce first-order innovation locally.

Overcoming smallness

ONE challenge is our small population size, which may hinder us from achieving critical mass. But another small country, Israel, has established a thriving concentration of innovation. We can and should overcome population limitations through targeted augmentation of immigration policies.

A second challenge is the small size of our domestic market. This can be overcome if our innovators think from the start in terms of the international market. Spring Seeds Capital is doing good work to help start-ups accelerate and commercialise their innovations. But we can benefit from a richer and deeper pool of financing for innovation.

This means bringing the mainstream banks into the story. Hitherto, other than the Government, innovators have relied either on their own limited resources or on a small pool of angel investors and venture capitalists. Mainstream banks have been reluctant to load capital to back innovation. They should rethink their views and develop the capabilities to assess innovation risk in the same way that they have risk proficiency for capital market and infrastructure project financing.

For our innovation landscape to have high peaks and not just small hills, our risk takers need financial backing.

Third, innovation is hard. It requires making front-loaded investments, a high tolerance for failure over multiple attempts and the persistence and patience to see things through.

Are Singaporeans willing to focus on the longer term? Can we delay gratification? Can we take hard knocks and get up each time?

An unintended consequence of a tight labour market is that salaried jobs for our best educated are easy to secure. The chase for paper qualifications translates to more years spent in education.

It is eminently sensible for those who have worked hard in school to want to get economic returns. Innovators are capable, not lucky, people. They would have career options. Initiating a start- up, joining a research team and pushing for innovation within a company's stable product or process line require a willingness to take the harder and more uncertain road.

Fourth, innovation is about motive. To take that harder road, the motivation for innovators cannot be merely coldly material. It should be hotly emotive commitments to excellence, to want to do something special, to a need to make things better and to delight in discovery.

Are Singaporeans too transactional and too materialistic? Do we have too tight a relationship between cause and effect - I work, so pay me?

Innovation, particularly of the game-changing sort, is powered more by a colourful character than coloured credit cards.

We need to ensure diversity in our population and multiple but not competing pathways to learning, and to cultivate a positive attitude towards adventure in our young. But the state and its teachers can only do so much.

Parents who relentlessly stress the need for good jobs and incomes - especially where "good" is a moving target - are well-meaning but perhaps guilty of narrowing the minds of their children to a tight geometry of meaning between the dots of cause and effect.

But being innovative, as former Apple chief executive Steve Jobs commented, means accepting that "you cannot connect the dots forward".

We should stop fussing about getting everything right and in the right sequence and focus more on what is right for each of our children and let their interests and passions drive the sequence of learning.

Finally, innovation is culture. The Hollywood fairy tale of lonely geniuses beavering towards eureka moments has coloured the reality that innovation is about collectives.

Innovation goes nowhere without people working in teams to support the final goal. It cannot survive in firms unless the management and workforce embrace, welcome and nurture it.

Innovation is about collaboration as much as it is about competition. Are Singaporeans team players? Are we trained to be so competitive that we think about collaboration as weakness?

Academic achievement tends to be an individual pursuit, or at least measured in terms of individual performance. Those who do well in our system may think that they are special and their achievements are all self-earned. They forget the parents, teachers, schoolmates and others who supported them.

One of the best arenas to learn the importance of collaboration is in sports. The success of our athletes in the recent SEA Games, especially in team sports, is inspiring. Teamwork, as with so many of life's most important lessons, can be read in a book but is best learnt by doing.

Complementing individual academic endeavours with collective project work or team sports is a useful way to encourage young Singaporeans to value collaboration while staying competitive.

I have only touched lightly on the need for more government support. Government support is not a substitute for any of these crucial requirements for successful innovation.

To succeed at being an "Innovative Singapore", we need to first innovate Singapore - our ambitions, our motives and our value systems. That is not the work of ministries alone, but more so of families, communities and ourselves. Charity is not the only virtue that should begin at home.

The writer is the Chief Executive Officer of the Future-Moves Group, an international strategic consultancy and executive education provider based in Singapore.


Mahathir's claim that Singaporean Malays are marginalised falls flat

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The Straits Times, 26 Jun 2015

KUALA LUMPUR - Former Malaysian prime minister Mahathir Mohamad has again resurrected the issue of the supposed "marginalisation" of Malays in Singapore as part of his strident campaign to unseat Prime Minister Najib Razak.

But at least one prominent Malay politician in Malaysia has brushed aside the former premier's remarks, saying Singaporean Malays are not marginalised.

"I can't wait for Malays here to be like Singaporean Malays," said Mr Zaid Ibrahim, a former law minister who left Umno and joined the opposition.

In a video released on Sunday, Tun Dr Mahathir said that if Datuk Seri Najib stays in power, the Malays in Malaysia could become marginalised like their Singapore counterparts.

Speaking during a closed-door forum on June 17 with several non-governmental organisations at the Perdana Foundation, Dr Mahathir referred to the controversy surrounding the state investment fund, 1Malaysia Development Berhad, repeating that he found it difficult to imagine how it racked up RM42 billion (S$15 billion) in debts.


Mr Zaid responded on Sunday saying he disagreed with Dr Mahathir's claim.


"Sorry Tun if under Najib Malays here will become like Spore Malays; I will give him full support. Malays under Najib will be Talibans," the former minister wrote on Twitter.

On Wednesday, Mr Zaid issued a clarification in his blog, claiming that an online news portal had suggested that his tweet meant that he would not mind Malays in Malaysia being marginalised as long as they do not become extremists like the Taleban.

"Malays are the majority ethnic group in Malaysia and have complete control over government and its apparatus, so to talk of Malay marginalisation is absolute nonsense," he said in the post on his blog, The Zaidgeist.

Mr Zaid reiterated that he did not want to see Malays becoming marginalised and poor.

"Malays should be given the best opportunities to improve and they deserve much more than what they currently have. But not all Malays in Malaysia are marginalised. In fact, they are first-class citizens at least on paper. Unfortunately, they have not been able to reap the benefits of first-class treatment because they do not have a good government with honest leaders," he wrote.

"That's what Malays here need. Good government with good, clean and honest leaders."




DIFFERENCE BETWEEN MALAYS IN SINGAPORE AND MALAYSIA

Singaporean Malays, although a minority, are also not marginalised. Many of them are happy with the Singaporean Government and it would be silly for the PAP to even think of discriminating against Malays and risk forfeiting 15 per cent of the vote.

The difference is this: Singaporean Malays reap the benefits of the modern advanced economy that is Singapore and are encouraged by political leaders to develop themselves. In Malaysia, Malays are happy to let their leaders make all the money as long as they promise to "defend" bahasa, bangsa and agama (language, race and religion).

I can't wait for Malays here to be like Singaporean Malays.

- Malaysian opposition politician Zaid Ibrahim, a former law minister









Lives of Singapore's Malays 'have improved tremendously'
By Wong Siew Ying, The Straits Times, 27 Jun 2015

MINISTER-IN-CHARGE of Muslim Affairs Yaacob Ibrahim yesterday brushed aside comments by former Malaysian prime minister Mahathir Mohamad, who claimed that Singapore's Malays are marginalised.

Their quality of life and the standard of living today have "improved tremendously" compared with 50 years ago, noted Dr Yaacob, who is also Minister for Communications and Information.

"Malays are now home owners, we have a better-educated population and wealth has been increasing in the Malay/Muslim community," he told reporters at a Mendaki event.

"So, by and large, I think the state of affairs of the community here is quite good," he said.

Tun Dr Mahathir said in a video released on Sunday that if Prime Minister Najib Razak stayed in power, the Malays in Malaysia could become marginalised like their Singapore counterparts.

His claim, an old assertion he resurrected in his campaign to unseat Mr Najib, drew an almost immediate rebuttal from Malaysia's former law minister Zaid Ibrahim.

He said he would be happy if the Malays in Malaysia became like Singaporean Malays, adding that "Singaporean Malays reap the benefits of the modern advanced economy that is Singapore and are encouraged by political leaders to develop themselves".

Yesterday, Dr Yaacob noted that the remarks were Mr Zaid's "own analysis".

He added that what is most important for him and his community is to be thankful for what they have in Singapore now compared with 50 years ago.

It still faces challenges but the key is in moving forward as a community and as "a member of the Singaporean family", he said.

"We preserve what we have, we maintain the standards that we have lived by - meritocracy, corruption-free and so on - to ensure that the succeeding generation can also enjoy a higher quality of life for themselves and their children," Dr Yaacob said.



China attacks U.S. human rights record in annual report

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TODAY, 26 Jun 2015

BEIJING - China accused the United States on Friday of being "haunted by spreading guns" and racial discrimination, in its annual tit-for-tat rebuttal to U.S. criticism of China's human rights record.

In a lengthy report carried by the official Xinhua news agency, the information office of the State Council, or cabinet, said the United States "violated human rights in other countries in a more brazen manner, and was given more 'red cards' in the international human rights field".

Human rights have long been a source of tension between the world's two largest economies, especially since 1989, when the United States imposed sanctions on China after a bloody crackdown on pro-democracy demonstrators around Beijing's Tiananmen Square.



On Thursday, the U.S. State Department released its annual report on human rights conditions in the world. In the China section of the report, it said repression and coercion were routine against activists, ethnic minorities and law firms that took on sensitive cases.

Senior leaders in China periodically promise citizens democracy and human rights, but the last two years under President Xi Jinping's administration have been marked by a sweeping crackdown on dissidents and activists.

China has long rejected criticism of its rights' record and has pointed to its success at lifting millions out of poverty.

The State Council report was "an equal and mutually beneficial way of reciprocating" the United States, Chinese Foreign Ministry spokesman Lu Kang said at a daily briefing.

The State Department report came in the same week that the United States and China held three days of high-level talks in Washington.

The Chinese report, which was mostly compiled from U.S. media articles, said "racial discrimination has been a chronic problem in the United States human rights record", adding that the United States suppressed the voting rights of minorities.

"In 2014, multiple cases of arbitrary police killing of African-Americans have sparked huge waves of protests, casting doubts on the racial 'equality' in the United States and giving rise to racial hatred factors," the report said.

The report also criticized the United States for conducting surveillance on world leaders and civilians and for allowing a few interest groups to influence the government's decision-making.

Many Chinese Internet users disparaged the Chinese report, mocking the government for the accusations against the United States

"Our concern is when will China have human rights, rather than the state of U.S. human rights," said a microblogger named Zhou Pidong.

REUTERS











"You're in my house" Obama shuts down a heckler during speech

How the right nudge can lead to constructive social behaviour

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Studying behaviour ‘can lead to better results for schemes, policies’
By doing so, policymakers can ‘nudge’ citizens towards beneficial outcomes
By Louisa Tang, TODAY, 25 Jun 2015

The online sphere was identified today (June 25) by Head of Civil Service Peter Ong as an area with great scope for policymakers to understand Singaporeans’ behaviour and apply, in his words, “the right nudges”.

“The digital space is an emerging domain where behavioural study is relatively new and carries great potential. There are many nudge effects in the online space,” said Mr Ong, who was speaking at regional behavioural economics conference held at Raffles City Convention Centre.

“For example, the first few comments on a new article may have a disproportionate influence on the tone of the subsequent discussion. Also, how can the silent majority be nudged to speak up in the online space, so that a better balance of views is captured?”

Apart from online space, Mr Ong said that behavioural interventions could also be applied via smart devices to, for example, achieve “constructive social behaviour” or help people to control their daily calorie intake. More complex problems such as promoting and sustaining philanthropy and volunteerism, as well as forming gracious social norms could also be addressed, he suggested.

“These would be the areas that I see great potential for behavioural insights to be applied, and I urge the community to research more in these areas and share results,” Mr Ong said.

Mr Ong noted that in Singapore, elements of behavioural economics and insights have long been present in public policies — “not in an ideological way, but simply aimed at ensuring better outcomes of schemes or policies implemented”, he said.

Citing several examples, he revealed that in a trial which the Ministry of Manpower conducted in collaboration with United Kingdom Behavioural Insights Team, placement rates for jobseekers went up significantly after initiatives such as placing stars on the walls of the consultation room in the job centre to visually represent the number of people who found jobs, and installing a message board for job seekers to express their commitment to the job search.

Almost half of those who benefitted from these measures found jobs within three months, compared to 32 per cent of those who did not receive the interventions.

Other recent examples include the Land Transport Authority’s Travel Smart Rewards scheme, under which commuters are incentivised to take public transport during off peak hours, and the Health Promotion Board’s Million KG Challenge — a weight management programme that rewards participants for taking steps to achieve and maintain a healthier body weight.

Mr Ong noted the importance of conducting trials before the rollout of intervention initiatives. This helps policymakers “detect any unexpected and unintended behavioural response from citizens” and reduces the likelihood of a wrong intervention, he said.

While it is “increasingly important” to understand behaviours and encourage citizens in the right ways, Mr Ong said policymakers must be careful not to overreach. “This is but one tool that policymakers can rely on. It should be a complement to traditional approaches and knowledge, to build on and not replace them,” he said.





How the right nudge can lead to constructive social behaviour
Pink letters, lucky draws and posters with social messages are among many ways the Government uses to shape citizens’ behaviour. Understanding what makes people tick is a powerful tool that can be applied to policymaking, says Mr Peter Ong, Head of Civil Service and Permanent Secretary at the Finance Ministry, at a conference to discuss insights on behavioural economics.
Published TODAY, 26 Jun 2015

Last year, the Ministry of Manpower (MOM) improved its reminder letters by simplifying the language used, including a social norm message saying “96 per cent of employers pay their levy on time”, and printing it in pink.

These interventions were tested on those who did not pay their levies on time. There was an improvement of 3 to 5 percentage points of employers who paid their foreign domestic worker levies on time, when they received the pink letter, compared with those who received the regular letter. Why should simple changes to a letter have this effect, even in situations where there is already a high compliance rate?

The fact that people do not always make the most rational or optimal choice is now well documented.

Whether a scheme has opt-in or opt-out clauses can result in vastly different participation rates, even though the options are essentially the same. This cannot be fully explained by conventional decision-making theories, unless you believe that it takes a lot more effort to tick a box to select one option compared with another.

Rather, it is this status quo bias, or a strong preference for the current state we are in, that affects a whole range of public policies from organ donations to participation in insurance schemes.

Another bias that we tend to have is a lack of self-control, which causes us to go for short-term gains at the expense of longer-term benefits. This bounded willpower results in under-saving for retirement. This is not optimal.

These are only two of the many cognitive biases that affect decision-making in our daily lives. While we cannot completely eliminate them, it is possible to minimise the effect of these biases so that decisions we make can result in better outcomes that we would have wanted from the beginning.

Sometimes it just boils down to not having enough bandwidth to follow up on a desired course of action. Hence, finding a way to send the right signals and capturing the attention of the citizen can help, as in the case of the MOM pink letter.

ROLE OF BEHAVIOURAL INTERVENTION

In Singapore, elements of behavioural economics (BE) and behavioural insights have long been present in public policies — not in an ideological way, but simply aimed at ensuring better outcomes of schemes or policies implemented.

Since 2009, default enrolment of all citizens and permanent residents over the age of 21 has been in place under the Human Organ Transplant Act, with an option to opt-out if desired.

On retirement savings, Professor David Laibson (Harvard) has shown through his research that automatic enrolment resulted in a huge increase in the number of people who enrolled to a voluntary retirement savings scheme in the United States. People often do not save, or do not save enough, if left to their own. In designing the Central Provident Fund (CPF) system, policymakers took into account this behavioural trait and designed a system where people can save adequately.

In the past few years, we have studied and applied BE more systematically in Singapore, in tandem with it developing as a discipline in academia. Likewise, many governments are also beginning to understand the power of applying this knowledge in the context of policymaking.

Understanding citizens’ behaviours and applying the right nudges will become increasingly important. Citizens will resist if there is excessive use of penalties to discourage certain behaviours. It would not be in the Government’s interest to keep imposing large financial penalties to achieve preferred outcomes.

Likewise, it will also be too costly for governments to over-incentivise good behaviours (eg. encouraging participation in savings or insurance schemes). And in some instances, the nature of the issue also makes it inappropriate for Governments to put in place any financial incentives (eg. organ donations).

Behavioural insights offer us a way out of this dilemma. With small and light touches — or nudges — large behavioural changes can be achieved. Let me highlight a few areas and some examples.

First, citizens can be nudged towards better outcomes for themselves. Everyone wants to stay healthy, but we are often affected by a lack of willpower. Often, we value the pleasure of indulging in unhealthy diets or putting off regular exercise, over the longer-term benefit of staying in good health. The Health Promotion Board has been working on ways to nudge citizens towards healthy eating and healthy lifestyles through programmes such as the Million Kg Challenge — a weight-loss programme where participants are rewarded for taking steps towards achieving and maintaining a healthier body weight.

The Million Kg Challenge nudges each participant towards their weight-loss goal by making goals salient and achievable at each stage — starting from easier tasks such as completing an e-learning module that works towards earning more modest rewards such as supermarket vouchers. The rewards are then stepped up to more sizeable gifts such as vouchers for sporting goods in order for participants to push themselves to do more.

Providing easy access to information on healthy lifestyles via platforms such as the e-learning module reduces the barriers to getting started. Starting with smaller, achievable goals before scaling up is aimed at helping participants overcome the lack of willpower.

To further nudge participants out of inertia, there is even an option for participants to nominate a buddy to join them in the challenge. This creates a sense of accountability between friends that helps in sustaining motivation. Nudges such as these not only benefit citizens, but reduce pressures on unnecessary healthcare expenditure in the system.

In the US, it was found that university students were often under the impression that peers drink more than they actually do. By telling them that “90 per cent of students consume fewer than four drinks during a night out” and reducing the perceived peer pressure, social messaging can be an effective nudge to discourage binge drinking in social situations. But of course, I am sure binge drinking is not exactly a problem among our Singaporean students.

Second, nudging can be used to improve public service effectiveness. In a trial conducted by MOM in collaboration with the UK Behavioural Insights Team, outcomes for job seekers were improved by setting up a commitment device — a statement of commitment to the job-search process that each jobseeker had to sign off on. The job-search process was broken into smaller and more easily attainable tasks for the job seekers to follow-through.

The consultation room at the job centre was also revamped to boost the morale and motivation of job seekers. Stars were put up on its walls to visually represent the number of people who succeeded in finding jobs through the career centre, and a message board allowed job seekers to express their commitment to the job-search process.

These interventions were tested in a trial and the results showed significant improvement in job placement rates for job seekers — 49% of job seekers who received these interventions found jobs within three months, compared with 32% for those in the control group. This translated to potentially 4,000 more job seekers per year finding jobs within three months, from visiting the job centre.

Another example is the Land Transport Authority’s Travel Smart Rewards scheme, which was trialled in collaboration with Stanford University and the National University of Singapore. Commuters making off-peak or “decongesting trips” earn points that can be used on a chance-based online game that rewards cash to commuters. Participants are also ranked on leader-boards to encourage some friendly competition and, of course, more decongesting trips.

To cap it off, a lucky draw — which leverages on the fact that we like large windfall gains — is held every month for the best participants with a cash prize of S$1,500. From its inception in 2012 until July of last year, the scheme has managed to shift 10 per cent of its participants’ weekday morning peak period trips to off-peak periods.

Other than the payment of foreign worker levies that I mentioned earlier, the Inland Revenue Authority of Singapore found that using an SMS reminder increased the percentage of people who paid overdue property taxes before a penalty was imposed, from 16 per cent to 47 per cent. We have thus increased the effectiveness of tax collections while we reduce the incidence of penalties.

Third, nudging can be used to improve social graces in social contexts. While riding on a public bus or train, you may have noticed the use of nudges to encourage more graciousness in social behaviour. For one such nudge, 1,000 commuters were interviewed in a nationwide study to establish their behaviour on public transport. The results of the survey were then turned into a series of posters that spoke of what commuters said they would do. For example, one poster states that “98 per cent felt that it is faster for everyone when they queue up and give way to alighting passengers”. Another asks: “94 per cent say they will give up their seats to those who need them more, are you one of them?” Posters such as these are ways in which the LTA has tried to use social norms to encourage more thoughtful behaviour among public transport users.

CHECKING RESPONSES

Closely allied with behavioural interventions is the use of randomised controlled trials (RCTs). Just as a brief summary, such trials typically involve having a policy intervention on a small group (called the “treatment group”) and measuring the effects of the policy against a similar group without the policy intervention (called the “control group”). Such “placebo tests” are well established in the clinical profession. Some of the interventions I mentioned earlier were indeed tested using RCTs. It is a positive development worldwide that trials are also becoming popular in policymaking circles.

Especially for behavioural issues, trials are important because the responses of citizens towards a nudge will be highly contextual — a nudge that works well in one context may not do well in another. Conducting trials before the actual roll-out helps policymakers detect any unexpected and unintended behavioural response from citizens. This reduces the likelihood of a wrong intervention.

Sometimes, we also need to ascertain the impact of the intervention and weigh this against the cost. Having an RCT also allows us to do just that.

It should be clear from the examples mentioned that Singapore has incorporated behavioural interventions into policymaking. We will continue to tap the power of behavioural insights.

But we cannot ignore the fact that behavioural interventions also face diminishing returns — something economists are acutely aware of. Gains from these applications will eventually plateau. There is a limit to how much we can vary fonts and the colours of letters. There is also a limit on how many times we can use lucky draws to incentivise citizens towards certain commuting behaviours.

Looking forward, there is great scope for behavioural interventions to be applied in new areas. The digital space is an emerging domain where behavioural study is relatively new and carries great potential.

There are many nudge effects in the online space. For example, the first few comments on a new article may have a disproportionate influence on the tone of the subsequent discussion. Also, how can the silent majority be nudged to speak up in the online space so that a better balance of views is captured?

Another emerging space is smart devices, which most of us carry. How can we apply behavioural insights so that smart devices become a nudge for constructive social behaviour? Or nudge you to stop eating when you have exceeded a daily calorie intake?

Finally, there is still great scope to apply behavioural interventions in more complex problems such as promoting and sustaining philanthropy and volunteerism, as well as forming gracious social norms.

These would be the areas that I see great potential for behavioural insights to be applied, and I urge the community to research more in these areas and share results.

Behavioural economics and insights have come a long way, and will have a key role to play in the public sector. Given its power to shape citizens towards improved well-being, it is important for behavioural insights to be systematically considered in policymaking.

But we must be careful not to overreach. This is but one tool that policymakers can rely on. It should be a complement to traditional approaches and knowledge, to build on and not replace them.

Conferences such as this are important in this regard. Hearing from experts and practitioners help us learn from each other’s experiences, foster new connections and create opportunities for collaboration.

It is my hope that this conference will help us develop an awareness of just how this discipline has progressed in recent years; and explore where we are headed in the near future.



Universities 'need special office for lifelong learning'

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They should guide learners on what courses to take and when: Tharman
By Pearl Lee, The Straits Times, 27 Jun 2015

UNIVERSITIES should set up a dedicated office to better organise their lifelong learning efforts and help adult learners, Deputy Prime Minister Tharman Shanmugaratnam said yesterday.

Mr Tharman said continuing education courses are vastly different from undergraduate ones in terms of admission criteria, faculty members and the credentials achieved. There is thus a need for a dedicated office overseeing continual learning.

Such an office "will have to be an entrepreneurial outfit - going out to get learners, companies and employers to collaborate", Mr Tharman said at the end of a three-day International Academic Advisory Panel meeting.

The panel, now in its 10th edition, meets every two to three years to advise the Education Ministry and Singapore's universities on education and research trends.

Mr Tharman is chairman of the panel, which comprises 13 other representatives from leading organisations and universities, such as Carnegie Mellon University.

At the meeting, the panel commended the progress that universities here have made in achieving a cohort participation rate of 30 per cent last year - one year ahead of schedule.

Mr Tharman said universities should ensure that their lifelong learning outfits cater not only to their alumni.

"It will be for a much broader reach of potential learners; graduates of other universities, both local and foreign; as well as those who don't have university degrees but want to learn a particular skill or module," he said.

The universities can guide people on how they can stack up online courses so it adds up to something valuable, said Mr Tharman.

"We shouldn't leave individuals on their own to figure out what to take, when to take and hope that somehow it would be recognised. We have to provide some sort of scaffolding."

The Government will support the universities in setting up this office, he added.

Mr Tharman also said that it is important to evaluate the quality and effectiveness of both undergraduate and lifelong learning courses to ensure they add value to an individual.

There is a "profusion" of learning options of varying quality, he said. "We need constant evaluation of the effectiveness of what we are doing," he said, adding that this is still a new field.

National University of Singapore president Tan Chorh Chuan, who attended the panel meeting, expects the lifelong learning unit to be up this year. He said the new unit will adopt a multi-disciplinary approach and work closely with industry partners to ensure that its courses are relevant.

Professor Tan said: "The advantage of not having (the unit) within a certain school is that you are able to more easily recombine. You can take professors from different disciplines, who can give the kind of multi-disciplinary perspective necessary for students to have a better understand of a particular area."


Law don who beat up cabby gets 4 months' jail

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Prof ordered to pay $1.5k compensation over drunken attack on 70-year-old
By Hoe Pei Shan, The Straits Times, 27 Jun 2015

BLOOD was streaming down his face, but the punches kept coming, and 70-year-old cabby Sun Chun Hua began losing consciousness. His assailant, who is bigger than him, ran off only after a young man saw the fight and called for help.

It has been almost a year and a half since he was attacked by an assistant law professor from the National University of Singapore (NUS) who had initially refused to pay his cab fare. But Mr Sun told The Straits Times that he still vividly remembers the incident.

The NUS assistant law professor had initially offered to compensate a 70-year-old cabby for assaulting him. But he withdrew the offer after the judge berated him. http://ow.ly/OSl8b
Posted by The New Paper on Saturday, June 27, 2015


He was speaking after the professor, Sundram Peter Soosay, was yesterday sentenced to four months in jail and ordered to pay $1,500 in compensation to his victim. The 43-year-old could also end up paying with his job for the attack, which District Judge Victor Yeo said was "wholly uncalled for".

An NUS spokesman told The Straits Times: "The university expects all members of its community to conduct themselves in accordance with the law.

"Dr Soosay has been convicted of a serious offence. The university has suspended him without pay since May 29 this year, and will now initiate disciplinary action."

The Straits Times understands that while NUS is still reviewing its options, termination is a possibility.

Soosay, who was born in Malaysia and is a Singapore permanent resident, boarded Mr Sun's cab in the early hours of Christmas Day in 2013 while intoxicated, and vomited soon after. He then alighted near King Albert Park, in Clementi Road, and walked away without paying the fare.

After Mr Sun chased him and threatened to call the police, Soosay handed him a $50 note. Instead of waiting for his change, he struck Mr Sun from behind, straddling him and punching his face repeatedly.

Mr Sun needed multiple stitches on his face and left arm, where he suffered a deep wound that exposed the bone, and had to be hospitalised. His injuries left him unable to work for 17 days, and it took him more than a month to regain the use of his left arm and resume driving.

Fingering his scars, Mr Sun told The Straits Times yesterday that he has since stopped driving his cab late at night and avoids picking up drunk passengers.

He added that he is not troubled about whether Soosay keeps his job or how much compensation he gets. All he wants is a sincere apology.

"I trust the police and the court to handle the case, and I believe that justice will be delivered," said Mr Sun.

"So long as he (Soosay) is sincerely remorseful, it does not matter how much he pays me. But since the incident, he has not once said he's sorry."

The cabby said he will work for as long as he can despite his family's concerns about his safety. He and his 61-year-old wife have four grown-up children.

He also said he wants to thank the young man who had called for help.

"I don't even know his name or how to reach him, but I really want to tell him he was my saviour. I don't know what would have happened had he not called out to stop the man," said Mr Sun, who spoke to The Straits Times at an Ang Mo Kio coffee shop near his home.

Soosay, who initially claimed that Mr Sun was the first to attack - a testimony that Judge Yeo called "convenient conjecture and hypothesis" - told the court yesterday through his lawyer that he would be appealing his conviction and sentence.


37 detained in Johor for taking illegal route to Singapore

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Johor to monitor exit points round-the-clock after 37 nabbed for illegal exit at Causeway
The Straits Times, 27 Jun 2015

JOHOR BARU (THE STAR/ASIA NEWS NETWORK) - The Johor Immigration Department will start monitoring exit points round-the-clock to prevent people from entering Singapore illegally.

Its director Rohaizi Bahari said the department had launched an operation codenamed Ops Ikrar (Serkap) yesterday to nab these people.

He said 36 Malaysians and a Singaporean man were detained at the Bangunan Sultan Iskandar Customs, Immigration and Quarantine (CIQ) complex following the operation from 5am until 8am.



The operation was launched following a news report in The Star on June 25 that some Malaysians working in Singapore were bypassing the Johor CIQ complex.

Mr Rohaizi said although those bypassing the Johor CIQ had valid Singapore work permits, it is still a serious offence to exit the country illegally.

He said although they may possess valid Malaysian passports, some of them could have been barred from leaving the country due to several reasons, such as being declared bankrupt.

Mr Rohaizi said they were caught while walking along the Johor Baru-Singapore railway line along the Causeway.

They shun the proper channels at the CIQ complex just to avoid the congestion at the checkpoints every morning, he said.

Malaysian Deputy Home Minister Wan Junaidi Tuanku Jaafar said he was shocked to hear about the illegal route near the complex.

"I will be contacting the relevant agencies to beef up security. I view this seriously as it is not good for relations between the two countries," he told The Star yesterday.

Datuk Seri Wan Junaidi said he was aware of the issue, and added that it was not just a problem in Johor but nationwide.

"Although agencies under the Home Ministry are stationed at all CIQs, the complex comes under the purview of the national security council and we have had discussions with the minister concerned about the problems," he said.

Dr Wan Junaidi said among the suggestions were a 4km fence around all CIQs nationwide, additional security personnel and more close circuit cameras.

A security official at the Johor CIQ said there were not enough CCTVs to monitor all the 300 bus, motorcycle, car and lorry entry and exit points.

"In fact, owing to budget constraints, the immigration booths do not have CCTVs and there are also no speed breakers to slow down the vehicles," the official said.

Since the Malaysian passport is electronic and does not need to be stamped, Singapore Immigration officers will not be alerted if the holder bypasses the Johor CIQ.

The databases of the Malaysian and Singapore immigration authorities are not linked.


Legalise cannabis? No way, says Masagos

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Medicinal value not proven, he says at anti-drug event
By Hoe Pei Shan And Ng Huiwen, The Straits Times, 27 Jun 2015

LOBBYISTS around the world may be pushing for the legalisation of cannabis, but it is "wrong and dangerous" to view it as a soft drug, Second Minister for Home Affairs Masagos Zulkifli warned yesterday.

Speaking at the opening ceremony of the 20th Anti-Drug Abuse Campaign carnival at Suntec Singapore Convention & Exhibition Centre, Mr Masagos, who is also Minister (Prime Minister's Office) and Second Minister for Foreign Affairs, tried to "dispel myths" surrounding marijuana, the other name for cannabis.

These myths are increasingly being perpetuated online by social media and foreign news reports about legalisation of the drug in other parts of the world, most recently in several American states, for its purported medicinal value.

But these medical benefits for pain and epilepsy management "are not conclusive", said Mr Masagos, pointing to how cannabis has not been approved for use by medical authorities worldwide, not even by the US Food and Drug Administration.

Cannabis is addictive and "especially harmful to young people", he added, which is worrying as the number of young drug abusers in Singapore has been on the rise.

There were 1,110 abusers aged under 30 arrested last year, up 34 per cent from 826 in 2010.

"My message to youths is this: Keep saying no to drugs, whatever form they come in. They will ruin your lives and your future," he said.

In order to find ways to better address the growing problem of drug abuse, a Task Force on Youth and Drugs was convened last year.

Chaired by Mr Masagos, it surveyed 700 people aged 12 to 29, of whom 237 were abusers, and came up with several recommendations and measures.

Among them is a new counselling, support and guidance programme for youth abusers that incorporates parental input in the rehabilitation process.

The Ministry of Home Affairs will also form an Anti-drug Abuse Advocacy Network bringing together families, youth leaders and the medical community in an effort to raise awareness of latest drug trends.

An educational anti-drug mobile game produced by Nanyang Polytechnic's School of Interactive and Digital Media was launched yesterday.

Called Nelzon, the game is available in Android and Apple app stores. Players aim to avoid drugs, gangsters who tout them and the temptation to try them by toggling a game character to "jump" or "slide" over these "obstacles".

Final-year polytechnic student Ernest Ong, 19, who was part of the team behind the game, said: "Gaming is popular among young people and so I find it meaningful to teach them about drugs and their harmful effects through this platform."









Schools, polys, unis set to get anti-drug kits
Task force may call for more celebrity envoys to fight the lure of cannabis
By Amir Hussain, The Straits Times, 25 Jun 2015

NEW anti-drug kits targeted at youth are expected to be rolled out at all educational institutions, including polytechnics and universities, as Singapore looks to arrest the lure of cannabis, which is gaining acceptance in some parts of the world.

And more celebrity ambassadors such as Hong Kong actor Jackie Chan, whose own son was convicted on a drug charge, may be roped in to lend their star power to the anti-drug message.

These are among the recommendations likely to be made to the Government by a task force formed last year to tackle the growing problem of youth drug abuse.

Speaking to The Straits Times ahead of the release of its findings tomorrow, Second Minister for Home Affairs and Foreign Affairs Masagos Zulkifli, who chaired the task force, said the typical profile of young cannabis abusers is different from those who abuse other drugs, such as heroin.

"For the first time, the profile of drug users is atypical of what we've been seeing all this time - dysfunctional families, school dropouts, a network of family members who are also drug addicts," he said.

Young cannabis abusers, he said, are instead likely to be better educated, come from more well-to-do backgrounds, and are likely influenced by a friend to try the drug, which is also known as marijuana.

"So, it's a clustering effect... They're just trying it out and giving it to each other," he added. "We've found a good number of clusters over the last few months, and I think it is alarming."

These youth typically try cannabis thinking it is less harmful and addictive than other drugs. They are also influenced by the trend of cannabis legalisation overseas and online advocates touting its purported health benefits.

Said Mr Masagos: "Literature is going out, confusing our youth to believe that cannabis is not addictive, and glamourising it."

The task force, which he chaired together with Minister of State for Education Sim Ann, conducted surveys involving 700 youth, including drug abusers.

According to Central Narcotics Bureau (CNB) statistics, the number of drug abusers below 30 has grown steadily over the years.

A total of 1,093 drug abusers arrested last year were from this age group, more than double the figure a decade ago. And two-thirds of first-time drug abusers arrested last year came from this age group.

Mr Masagos said: "Youth are particularly vulnerable to addiction if they start early. And then the drug becomes a gateway to ice, and even heroin... You just need a bigger and bigger fix."

To tackle emerging trends, the task force is looking at more targeted anti-drug approaches.

He added: "We need to develop toolkits, particularly for parents, so they don't take it for granted that just because I'm a lawyer, I'm a doctor, my children will never fall for drugs."

Universities may be encouraged to hand out advisories at matriculation and before students go on overseas exchange programmes to remind them that they can be convicted of abusing drugs overseas.

Last year, 64 people, up from 47 in 2013 - a 36 per cent increase - were arrested at checkpoints after urine tests showed they had been abusing drugs.

Former drug abusers may also be asked to share their testimonies with students more frequently, said Mr Masagos.

Even as the authorities explore various ways to stem the drug menace, he said the Government will remain resolute in its zero-tolerance stance towards drug abuse.

The shift towards a "harm reduction" approach in some countries, he said, is a consequence of their failure in the war against drugs. Hence, the shift in emphasis towards dealing with secondary problems arising from drug abuse, such as the spread of HIV.

Mr Masagos said: "We all have to decide for ourselves what society we want. So far, we have a zero-tolerance approach to drug abuse and the community at the moment is still behind us... We are doing this to save our nation, to save our children."

Mr Masagos said his own cousin died from a drug overdose in the 70s. "My personal conviction is we should not move away from this approach."

"We've been successful, and we should not mimic other countries, which have other problems and other reasons for not having a zero-tolerance approach."

Breast cancer info made simple for patients

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By Ariel Lim, The Straits Times, 27 Jun 2015

A NEW comic booklet aimed at informing breast cancer patients about treatment options and coping strategies was released yesterday by Tan Tock Seng Hospital's Breast Clinic on its fifth anniversary.

Titled Life After Diagnosis, the 21-page booklet follows a fictional patient through her diagnosis, surgery, chemotherapy and radiotherapy treatments.

It discusses surgical and treatment options as well as diet and exercise. It also provides information on breast reconstruction surgery and advice on financial help and coping strategies.

Dr Juliana Chen, director of the Breast Clinic, said the booklet would help doctors communicate with less-educated patients.

The comic format was not meant to "trivialise" breast cancer, but would help patients face their diagnosis with "cheer and positivity", she added.

The booklets' illustrations and Chinese translation were done by the clinic's doctors, surgeons and other staff. Two thousand copies have been printed in English and 2,000 more in Chinese.

Dr Chen told The Straits Times many patients sought alternatives such as traditional Chinese medicine or avoided treatment altogether out of fear. "With education comes empowerment so that we can remove their fears."

Ms Elsie Heng, 52, a telemarketer, spoke at the event about her bout with breast cancer in 2011. She found out about her condition by chance during a polyclinic visit for pain in her arm.

Ms Heng said the hardest part of her condition was not being able to support her son in the year of his Primary School Leaving Examination. She commended hospital staff, praising senior nurse clinician Patmavathy Chellaiyya for always going the extra mile.

Also present was Terena Hung, 16, who presented the Breast Clinic with a wig made of real hair for the clinic's hair donation drive.

Terena started a drive in CHIJ Secondary (Toa Payoh) that saw 50 schoolmates each donating 25cm of hair. About 70 more donors joined in and 40 wigs were made for breast cancer patients.

Senior Minister of State for Health and Manpower Amy Khor, the guest of honour, commended the girls, joking that her own daughters treasured their long tresses.

Breast cancer is the most common cancer in women, making up 29.2 per cent of cancers in women from 2010 to last year, said a report last month by the Singapore Cancer Registry.


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