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Who's out of touch - our leaders or people?

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While some feel the govt has become elitist, others say citizens are unrealistic
By Han Fook Kwang, The Sunday Times, 24 Feb 2013

What's happening to Singapore?

I get asked this question more frequently these days because many people are unsure what to make of recent events that have changed the conventional view about safe and unexciting Singapore where everything works predictably.

There's a feeling that things are not quite what they used to be following the Punggol East by-election, the outrage in some quarters over the Population White Paper, and the demonstration at Hong Lim Park.

That protest made the news on BBC television, via major news agencies and on the front page of the South China Morning Post in Hong Kong.

A banker wanted me to talk to a group of fund managers who he said wanted to "get a gauge of how the political environment is changing in Singapore and how it would impact the investment climate".

So it's not just the man in the street or in cyberspace who's keen to know, but also people watching from the outside, some of them managing large sums and deciding where to place them.

Has the Government lost its touch in anticipating and solving problems and in gaining public support for its programmes? Why have there been so many policy missteps of late, which have caused much unhappiness?

I also get much feedback from readers with their own answers to these questions and their prescriptions for fixing them.

Of these responses, two narratives have emerged, and they are worth examining in detail because they represent views held by a significant segment of the population.

The first pins a large share of the blame on the Government and civil servants for being out of touch with the ground and the daily struggle of ordinary Singaporeans who have to cope with the stresses and strains of living in Singapore, especially the rising cost of living.

According to those who subscribe to this, policymakers don't seem to have the right solutions because they don't understand enough what is happening on the ground.

This extract from one reader's e-mail sums up the sentiment: "People feel strongly the government has become so elitist that it is not one with the common masses anymore. In their workplaces, they see only scholars moving up the fast track ladder.

"Granted that these scholars are academically superior, but does it automatically mean they can be good and effective leaders? Leaders must have character, vision, empathy and compassion, which are not exclusive to scholars. I sense Singaporeans feel the government is no longer serving them but has become an isolated, elitist group who serve and promote the interests of the elite.

"As a PAP supporter and a Singaporean who is anxious for Singapore, I feel sad there is so much anger, and hope the government has the courage to put things right."

The other narrative, from the other end of the spectrum, blames the people for having unrealistic expectations and having no idea how fortunate they are to be living in a country with such a competent government and a relatively high standard of living.

This is how one reader put it: "The people have been spoon-fed for too long. They live in a safe and stable environment which they take for granted. During the '50s and '60s, Singaporeans were completely focused on getting good jobs so they could make ends meet and they left the 'helicopter' decision of running a country to the government.

"Now citizen expectations are just not realistic. They expect their homes to be built and roads cleaned, but snub the idea of letting their children do these jobs. Let them leave and go to Australia, the US, Indonesia or China and they will come running back because they will miss the harmonious and meritocratic environment, and the security of not worrying about the safety of their wives and children when they are out doing their own thing."

Two very different points of view but both held by well-meaning Singaporeans concerned by what they see and who worry about where the country is heading.

So, who is out of touch - the leaders or the people?

It would be easy to ignore both for being extreme and unfair in their views. But my experience is that when enough people hold a particular view, there is usually a grain of truth in it, after discounting for some tendency to exaggerate the problem.

Yes, they may seem too sweeping in how they stereotype leaders and the people but the underlying sentiment warrants attention.

Policymakers need to demonstrate more convincingly that they truly understand how Singaporeans feel about the impact policies on housing, transport, education, health care, welfare and immigration have on their lives and especially on the rising cost of living.

They need to show they are not just interested in the big ideas - think global city and international hub for this and that - but also the small stuff that makes the average Housing Board flat dweller's life better every day.

They have to work harder to gain the trust and confidence of the people that they are, as that reader put it, "one with the common masses".

This last accusation, that the powers that be are no longer seen as being part of the people but removed and apart, is the most damaging, and needs addressing or everything they say or do will be viewed with suspicion and hostility.

But Singaporeans have to also prove that they are not a mollycoddled lot who have forgotten the realities of making a living in this competitive world and how this country made it against the odds.

They take for granted what has been done to secure the special but often overlooked conditions that have made Singapore succeed - its standing and security in the international arena, strong financial position and currency and the reliability and stability of its public institutions.

These areas don't get people as excited as public transport or immigration, but that's because they are ticking nicely.

There is one narrative though that isn't in dispute: We are witnessing today the inevitable evolution of Singapore society from a simpler one-party rule to a more complex polity.

The original model shaped out of the special circumstances surrounding Singapore's independence in 1965 lasted as long as it could, in fact longer than most expected.

Hence, the present ferment on the ground.

How successful this transition is will depend partly on how alive leaders and the people are to those two emerging narratives.


Action on both sides needed

The accusation that the powers that be are no longer seen as being part of the people but removed and apart, is the most damaging, and needs addressing or everything they say or do will be viewed with suspicion and hostility. But Singaporeans have to also prove that they are not a mollycoddled lot who have forgotten the realities of making a living in this competitive world and how this country made it against the odds.


Busting three myths of growing old

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By Carol Tan-Goh, Published The Straits Times, 25 Feb 2013

ALMOST everyone has a point or more to make on the Population White Paper and that "6.9 million" figure.

Pessimists fret about the replacement rate and conjure up "doom and gloom" - to the extent of the country going bankrupt - as the population ages and, say, the cost of care goes up.

Meanwhile, many of my patients tell me they don't want to grow old. My reply? Growing old is not a disease.

Ageing is inevitable. The young of today will be the old of tomorrow. The only "cure" for growing older is to die young.

But what my patients are really telling me is that they don't want to grow old disabled, in pain, lonely and poor. But growing old disabled, in pain, lonely and poor is not inevitable - if steps are taken, and taken early, to tackle these urgent issues.

I can think of at least three myths that need to be vigorously addressed.

Cost of care

GRANTED, these costs - health care, long-term care, cost of living - are a real concern. Who pays? Individuals, families, insurance companies, the Government?

Let's look at health-care costs and insurance.

Much has been discussed recently about increasing premiums to match increased demand, capping payouts and excluding pre-existing diseases. However, these are not the only solutions.

Elsewhere, many governments and insurance companies - like Kaiser Permanente (USA) - actively "incentivise" policyholders to stay fit and healthy by joining healthy ageing/wellness programmes, often at affordable fees.

They invest, put aside some of the premiums into promoting health for policyholders.

This is not a common practice here and perhaps there is more we can do to bring such best practices to Singapore. Hence, rising insurance premiums can be moderated, and even if you have chronic disease, you can still be insurable. It is win-win-win for all.

Ageing = Unproductive?

AN AGEING population can be economically productive.

The myth is that an ageing workforce is not productive. But not everyone is a construction worker. Hard science has proven repeatedly that age can be a blessing for "thinking" jobs.

Experience is important. Even if one - whether young or old - has a chronic disease, technology, training and addressing the health issues that affect productivity can come into play, positively.

German carmaker BMW was facing an ageing factory workforce, many with chronic disease, at its home plant. Rather than sack the older workers, it invested in them and redesigned the workplace; everything from special aids for those with arthritis, to better health care and using technology to help them.

To its surprise, productivity was higher, errors low, and even better than at its other plants with a younger average age workforce. The additional cost of such changes was minimal.

BMW has now adopted the changes in all its plants worldwide. The issue is no longer a solution for an ageing workforce, but having a holistic plan to promote productivity for all ages.

The solution is therefore to push hard for greater productivity, encourage more value-added industries that require fewer people but generate more economic value. And train our people, young and old, for those industries. With greater productivity comes higher pay for workers.

How seniors can help boost fertility rate

YES, it is a fact that older people can't have babies. But older people are part of a family and families have babies.

Perhaps if we focus on ways to help the extended family - grandpa, grandma, the often stressed young "sandwiched" generation - the young will have more babies and there will be fewer abortions.

Grandparents, even if they are no longer working, can contribute economically by playing a crucial role in child care and teaching important family values. They will thus be contributing positively to the fertility rate.

An ageing population need not be all doom and gloom. Immigration is but one of many solutions, and partnership among the various stakeholders is key.

The Government cannot do it alone. Neither can seniors, families or doctors. The devil is also in the details of execution even if the policy is sound. It must make a difference to the person, the family, the businessman, the community.

The right win-win-win solutions will have to be found - to strengthen and build the core, our people. But let us also welcome others who share the vision of building our society, our community, our country together.

The writer is a geriatrician at Raffles Hospital and has headed geriatric medicine units in Changi and Singapore General Hospitals.

Woodlands Regional Centre to have two distinct precincts

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By Hetty Musfirah, Channel NewsAsia, 24 Feb 2013

The upcoming Woodlands Regional Centre, which aims to bring jobs closer to homes in the north, will have two distinct precincts.


The plans are part of Singapore's draft masterplan for land use which will be exhibited later this year.


The two precincts will be developed from some 100 hectares of land.

70 percent will be used for the Woodlands North Coast, which will include the area between the Republic Polytechnic and the Woodlands Waterfront.

The Woodlands North Coast is envisioned to be a unique waterfront and leisure destination for Singapore. The intention is to create a mix of business, lifestyle and residential developments, all within the lush greenery and waterfront environment.

Woodlands Central - which is the area around the Woodlands MRT station - will form the other precinct. It will be turned into a pedestrian-friendly regional retail hub.

"There will be more shopping malls, more HDB BTOs, more private condominiums, ECs, and of course, commercial activities and therefore jobs, jobs for the people, so that the people do not have to travel very far to go to their workplaces," said Mr Khaw.

The Woodlands Regional Centre will be served by two new MRT stations (Woodlands and Woodlands North stations) on the Thomson Line which will be completed by 2019.

The Woodlands North station will serve as an interchange to the future rail link to neighbouring Johor.

Mr Khaw said there also plans to site an immigration clearance facility there. 

But he said it is unlikely for the high-speed rail system between Singapore and Kuala Lumpur to be sited in Woodlands, "because in the North, with our developments, as you can see, would be quite congested".

"And with a rapid transit between JB and Singapore, that is quite good for connectivity. So, for fast-speed train (system), maybe you want it to be elsewhere which means eastern side or the western side," said Mr Khaw.

The minister said it will take about 15 to 20 years to develop the Woodland Regional Centre.

Even with the developments, new housing will always be kept affordable, assured Mr Khaw.

"Yes, all these are beautiful plans, very good and exciting, but can I afford the housing here? Please, don't worry, don't worry, as I have always maintained that public housing will always be affordable," he said.

"Why am I so confident? I am so confident because we are the ones who set the price for the new HDB flats. It is not left to the market. I have shown how it can be done during the last one and a half years. I have unpegged the relationship between resale flats. We just stabilise. That is the objective.

"We stabilise the BTO prices and the prices will be linked to the median income of the targeted population. So we can always make sure that the new BTO prices will be affordable for new families starting up, and that is a promise which we can deliver."

Members of the public are invited to give their feedback on the Woodlands Regional Centre, including the names for the two precincts.

Beating the Labour Crunch

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A new breed of companies has emerged to help food and beverage operators who cannot find enough workers to do work, from cleaning dishes to serving customers. JESSICA LIM finds out how these budding entrepreneurs have built up their businesses
The Straits Times, 25 Feb 2013

He sold his house to start dishwashing company

HE SOLD his terrace house in Pasir Ris for $1.1 million to help fund the purchase of three commercial dishwashers, each as big as an MRT train cabin.

The German machines cost Mr Lawrence Low $120,000 each.

Another $150,000 was spent to set up a factory in Sembawang where six full-time employees clear residual food off crockery before loading them into the stainless- steel dishwashers.

The idea to start Synnovate Solutions was seeded in 2009 when the Government announced that it would be clamping down on the hiring of foreign workers here.

The holder of a diploma in hotel management said: “The first thing that came to my mind was, how would restaurants cope?

Cleaning dishes is the dirtiest and lowest job. Many locals don’t want to do it.”

While Mr Low, 50, believed his outsourcing service would work, the road to making money has proven a long and winding one.

He recalled the first day of operations on Dec 5, 2010. He was raring to go, said the father of two, as he had a deal with NTUC Foodfare to wash 25,000 items a day over the next three years.

The former managing director of a catering firm had hired four people to work the morning shift and another four in the afternoon. But only three showed up.

One hundred and seventy tubs of dirty dishes needed to be returned within 24 hours. His wife, who was pregnant with their second child, had to help out.

“I really felt like dying. I used to be a managing director. Now my wife was washing dishes,” he said, adding that four workers are needed to operate each machine. They did not sleep that night but completed the task.

He tried to hire more workers but failed. “On the third day, I knew I couldn’t go on,” he said. He called to terminate the contract, but the foodcourt chain had let its dishwashers go and needed two weeks to hire new ones.

“We had to hold on till then,” said Mr Low, who enlisted the help of his mother, sister, mother- in-law and brother-in-law.

After the deal was cancelled, he lost another $50,000 on three months’ worth of labour and rental expenses as he tried to hire more staff and get more clients.

While he managed to snag three clients, the work was not sufficient for his machines which could handle up to 15,000 dishes an hour. He was washing only 6,000 dishes a day and losing $20,000 a month.

This went on for nine months until early last year when he signed on six more companies, including Din Tai Fung and Union Farm Eating House. Losses went down to about $7,000 a month.

The turnaround, he said, came only last October. From then to last month, he signed on six more clients. On March 1, another 10 – including Pasta Mania and Strictly Pancakes – will come on board.

He charges $5 to $8 per tub of 150 dirty items. He broke even in terms of operating costs last month. “Now I can breathe each month,” he said. But if the investment amount and losses are factored in, he will break even only in three to five years, he added.

One good sign, he noted, is that restaurant operators are now more amenable to change. “They used to tell me that if they group together and stay strong, the Government would change its mind and give them more foreign workers. I think they’ve realised that that’s not going to happen.”



Helping restaurants save time on slicing and dicing

VEGETABLE supplier Desmond Lee, 40, saw pre-cut vegetables lining shelves in supermarkets in Holland during a trip there in 2010 and an idea sprang to mind.

"Why not cut and wash vegetables for restaurants?" wondered the father of three. "I knew of the labour shortage and thought it was a good time."

"Rents were going up. Restaurants might want more seating capacity instead of having a huge kitchen," added Mr Lee. He went around scouting for machinery.

He set up Project Kitchenomics in 2011, rented a factory site in Admiralty and invested $2 million in 10 machines from Holland, Germany and Taiwan.

The money came from profits from his vegetable supply company as well as a grant from Spring Singapore under a scheme which encourages the development of technology innovation. These machines wash, dry and package vegetables. There are dedicated gadgets for dicing and shredding too.

"It's difficult for us to get workers too but fewer workers are needed to man machines compared to the restaurants to get the same output. One person can manage two machines," he said.

The initial difficulty, said the Ngee Ann Polytechnic diploma holder, was in selling the idea to restaurant owners. A 1kg bag of diced carrots is about double the price of the same weight of the unprocessed vegetable.

"The price was a hurdle. Businesses kept comparing our prices with the price of raw carrots," he said. "We were losing money but we knew we just needed customers to warm up to the idea."

His first client, an airline services company which inked a deal to buy diced and sliced potatoes, came in late 2011. Project Kitchenomics now has 250 customers, including Salad Stop! and Nando's, said Mr Lee, whose first job out of school was as a financial analyst in a commodities market.

Sick of looking at stocks for soya beans and coffee, he left after about three years to join the dot.com boom - a period in the late 1990s that was marked by the surge of Internet-based firms.

He opened an online vegetable grocery store in 2000. It was successful but business waned after a few years when supermarkets here ventured online too. That was when he branched out to supply vegetables to restaurants.

Setting up Project Kitchenomics to sell pre-cut, pre- washed and pre-packed vegetables, he said, seemed to be the next logical step. He now has a turnover of about $100,000 a month. His bestsellers: pre-cut and pre-washed onions, potatoes and carrots. "People don't like to peel those. It's time-consuming and doesn't really add that much value to a finished product," said Mr Lee. He expects a 20 per cent jump in clients in the next six months.



Firm's tablet software helps eateries cut costs

SINGAPORE’S labour-shortage woes prompted Mr Samir Khadepaun, 35, to leave his hometown in India to set up a company here.

Ten months ago, he opened Mobikon Asia, a one-stop solutions firm specifically for the food and beverage industry.

While he had no customers here two months ago, he said, he now has 75, including IndoChine and Swensen’s.

He supplies computer tablets installed with software modules he designed, from e-menus and table reservation systems to customer feedback portals and self-ordering options.

A restaurant, for instance, can prompt guests to fill up a survey on the tablet, such as what their favourite beer is, or if they found service satisfactory. The program will store and organise the data.

“Usually, managers spend one to two hours a day just collating customer data,” said Mr Khadepaun.

According to his studies, the feedback module can save a 50-seater eatery $3,000 in manpower expenses a month.

Customers pay a monthly fee of $100 to $500, depending on the modules needed. Training and consultation is a one-time payment of $1,000 to $2,000.

The business was a $2 million investment, with money raised with the help of SPRING SEEDS Capital, a wholly-owned subsidiary of SPRING Singapore, which helps to co-finance start-ups here that have innovative products and a strong growth potential across international markets.

Angel investors and venture capital firms also contributed to the pot. Mr Khadepaun operates a four-man team and has two business partners who are permanent residents here.

The computer engineering graduate, who hopes to use Singapore as a springboard to expand into South-east Asia, started an online advertising firm in Mumbai in 2009 that morphed into helping clients boost their operational efficiency and customer database.

“We realised these were the main issues they were grappling with,” he said, adding that his customers in India were mainly restaurants too. “Many of the chains we worked with had a presence in Singapore as well.

“They complained about manpower shortages here. They told me that their workers were overworked and they had problems retaining them,” added the employment pass holder whose wife and child will move here this year.

“They told me that systems were not in place here and staff kept changing every three months. It sounded like a good time to come,” said Mr Khadepaun, who expects his business here to be profitable next year.

Budget 2013: A Better Singapore

Parliament Highlights - 25 Feb 2013

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About 20,000 became Singaporeans last year
Number is within expected range of 15,000 to 25,000 a year though figures fluctuate
By Goh Chin Lian, The Straits Times, 26 Feb 2013

SINGAPORE granted its highest number of citizenships last year in more than a decade, even as it has tightened its intake of permanent residents (PRs) in recent years.

In all, 20,693 became Singaporeans last year, Minister in the Prime Minister's Office Grace Fu revealed yesterday in Parliament.

This is higher than the previous year's 15,777 and follows an uptrend in the number of new citizens.

Between 1987 and 2006, about 8,200 people were given citizenship papers a year. From 2007 to 2011, that number grew to 18,500 a year, according to statistics previously released by the National Population and Talent Division (NPTD).

An NPTD spokesman told The Straits Times yesterday that the number of citizenships granted each year fluctuates depending on factors such as the number and quality of applicants.

Last year's successful applications were within the 15,000 to 25,000 range it expects to grant yearly, she said.

The lower number of new citizenships granted in 2011, she noted, was due to the introduction of the Singapore Citizenship Journey, a programme to help new citizens better appreciate the country's history, norms and values. "This process takes about two months to complete. Hence, about 4,000 applicants who began their citizenship formalities in late 2011 were only granted citizenship in early 2012," she said.

Last year's new citizenship figure also includes 2,735 minors under the age of 21, most of whom were born overseas to Singaporean parents, Ms Fu said.

Excluding minors, eight in 10 new citizens who took the oath last year had lived in Singapore for more than five years, while five in 10 had been here for more than a decade, Ms Fu said.

She was responding to questions on citizenship and permanent resident applications by Mr David Ong (Jurong GRC), Mr Baey Yam Keng (Tampines GRC) and Dr Lily Neo (Tanjong Pagar GRC).

To Dr Neo, who felt that only those contributing to society and "not draining our limited resources" should become new citizens, Ms Fu gave assurances that a set of selection criteria is in place.

She assured Mr Ong that citizenships are not granted to people before they start living here. But exceptions are made for some dependants, she said.

"These are all considered as a family unit and, from time to time, their children, their wives, their parents may be granted Singapore citizenship before they have a long extended period of stay in Singapore."

Ms Fu also revealed that 4,100 new citizens a year were foreign spouses sponsored by Singaporeans, while another 4,100 spouses became permanent residents. These figures are averaged over 2008 to last year. The bulk were foreign wives of Singaporean husbands - nine in 10 for new citizens and eight in 10 for permanent residents.

Rejections made up 10 per cent of applications for citizenship, or 580 a year, but slightly more than half of applications for PRs - or 4,400 a year.

Mr Baey was concerned for these Singaporeans whose spouses do not meet the conditions to stay on as PRs.

"Are they expected to migrate, leave Singapore or maybe they shouldn't marry a foreigner in the first place?" he asked.

Ms Fu acknowledged the difficulty that comes with matters of the heart, like marriage, but added: "Hard as it may be, we need to have certain rules.

"We have to make sure that the immigrants that we take in do not strain our financial resources and also... have a very good chance of assimilating into our society."

She added that the spouses still get long-term social visit passes to stay on and, over time, if the Singaporean partner is able to support his family and the marriage is stable, their chances of approval are higher than that of those without family nor children.



MPs fret over heavy vehicles
By Goh Chin Lian, The Straits Times, 26 Feb 2013

IT WAS a tragedy that moved the country: the death of a pair of young siblings in a horrific accident in Tampines in January involving a cement-mixer truck.

Yesterday, no fewer than three Members of Parliament spoke up about the dangers of having such heavy vehicles run through residential estates.

Mr Baey Yam Keng (Tampines GRC) reiterated his call for the authorities to review an existing ban on cement-mixer trucks using expressways instead.

He said trucks could bypass the area where the Tampines accident happened, but must then ply a stretch of Tampines Expressway.

Mr Alex Yam (Chua Chu Kang GRC) was worried for Yew Tee residents in his ward: Heavy vehicles that have only one direct route - Choa Chu Kang Way - to Sungei Kadut industrial estate often pass by the housing estate at high speeds, he said.

Accidents have occurred monthly in the past two years, including one he witnessed himself.

Mr Ang Hin Kee (Ang Mo Kio GRC) also complained of "convoluted" discussions involving different government agencies over heavy vehicles going to and from a housing project next to a primary school in his ward, and asked the ministry to coordinate.

Parliamentary Secretary for Transport and Health Muhammad Faishal Ibrahim said that the authorities plan roads to keep industrial traffic away from residential areas and, where they cannot, work out a route to steer heavy vehicles away from high pedestrian traffic areas.

A review of traffic safety measures around schools is on the cards, Dr Faishal added.

He assured Mr Ang that the authorities will improve on taking a whole-of-government approach, and offered to work with the MPs to make roads safer.



Debates on foreign workers 'cause for concern'
By Goh Chin Lian, The Straits Times, 26 Feb 2013

THE recent debates here about tightening foreign manpower and slowing down Singapore's economic growth may give foreign firms here a wrong impression and are a "cause for concern", warned Trade and Industry Minister Lim Hng Kiang.

But the economic agencies continue to track by sectors the foreign companies that are moving out, downsizing and retrenching workers, he said.

He was assuring Mr Seah Kian Peng (Marine Parade GRC), who was worried about Singapore's business and political risks with tighter manpower policies, a slowdown in economic growth projections and "recent developments on the political front".

Nominated MP Tan Su Shan also asked if the Government kept track of companies moving out of Singapore.

Earlier this month, nine foreign chambers of commerce here protested against tighter curbs on foreign labour, while Second Minister for Trade and Industry S. Iswaran said many businesses talked about relocating.

Mr Lim said Singapore has been ranked first among 50 countries in the Business Environment Risk Intelligence (Beri) benchmark for business and political risk from 2010 to last year, and a close second to Switzerland in the preceding two years.

In a separate Beri index for political risk, Singapore ranked first for five years up to last year.

However, these benchmarks assess the situation up to the present, and not beyond, he acknowledged.

On their part, agencies such as the Economic Development Board collect anecdotal evidence from discussions with companies, embassies and business groups, as well as track media reports and analysts' assessments.

But Mr Lim said ongoing internal debates may give the wrong idea.

"So we're very watchful and continue to monitor this very carefully," he said.



Scheme has helped more than 25,000 older workers
By Amelia Tan, The Straits Times, 26 Feb 2013

MORE than 25,000 workers have benefited from a scheme which helps companies provide a more worker-friendly environment for older staff.

The Advantage! initiative has provided $57 million to help some 3,500 firms recruit and retain employees aged 40 and above since its launch in 2005, said Minister of State for Manpower Amy Khor.

Close to half the funds - $24 million - went towards redesigning jobs to keep older workers employed and more productive.

On average, each company was given $16,000.

The Advantage! scheme is run by the Singapore Workforce Development Agency, a statutory board under the Manpower Ministry.

Dr Khor was responding to Mr Chen Show Mao (Aljunied GRC), who asked for details on the amount of funding that companies have received through Advantage! and two funds that help businesses to introduce flexi-work arrangements - Work-Life Works! (WoW!) and Flexi-Works!

He also asked what the Manpower Ministry plans to do to get more companies to tap these programmes.

Dr Khor said the ministry will enhance the three schemes and that more details will be announced at the Committee of Supply debates next month.

She added that employers must also do their part to "create more progressive workplaces to attract and retain locals".

One beneficiary of the Advantage! scheme is voluntary welfare organisation St Luke's ElderCare, which provides day care and rehabilitation services for the aged. It used the funding of more than $120,000 to buy equipment such as motorised wheelchair lifters and back braces to prevent older staff from getting hurt and make their jobs less physically taxing.

Its chief operating officer, Dr Kenny Tan, said these measures have "translated to greater staff satisfaction and higher retention rates" among older workers.

Of its 156 staff members, close to 60 are Singaporeans aged 55 and above.

The Manpower Ministry told The Straits Times that the grants given under the Advantage! scheme ranged from $10,000 to $400,000, based on factors such as the number of workers who benefited.

Dr Khor also said that about 860 companies had received more than $15 million of funding through WoW!

Flexi-Works! has provided grants of more than $3.9 million to over 360 firms and helped more than 3,500 residents to find jobs with flexi-work arrangements.



Residents play vital part in dengue fight
By Melissa Pang, The Straits Times, 26 Feb 2013

RESIDENTS may go for holidays but mosquitoes do not take a break from breeding in their absence.

Uncovered toilet bowls and gully traps as well as roof gutters that have not been cleared are some ways mosquitoes exercise "creativity" in finding new breeding spots.

The Minister for the Environment and Water Resources cited this as an example of the importance of individual and collective efforts to fight dengue.

Responding to a question from Non-Constituency MP Yee Jenn Jong, Dr Vivian Balakrishnan said a change in the predominant dengue virus serotype is one factor behind the latest epidemic.

There are four strains of the dengue virus. When a person is hit by one, he develops immunity only to that and remains vulnerable to the other three.

Hence, a change in the predominant virus serotype increases the chances of an epidemic as the population has lower immunity against the new strain.



In 2005, for instance, Singapore experienced its worst dengue outbreak when the predominant serotype switched from Den-2 to Den-1.

Two years later, a smaller outbreak occurred when the reverse happened.

In 2005, there were 14,209 dengue cases and 25 deaths.

In 2007, 8,826 people came down with dengue and 20 died.

In the last two months, more cases of the Den-1 and Den-3 strains have emerged. "This potential change in the serotype has contributed to this latest spike in dengue cases," said Dr Balakrishnan.

About 1,800 people have been diagnosed with the illness this year, compared to fewer than 600 in the same period last year.

Replying to Mr Yee's question on what is being done to counter the threat, particularly in the hot spots in Telok Kurau and East Coast Road, he said the National Environment Agency has been working closely with local grassroots groups to educate residents on what to do.

Inspections have been stepped up under an inter-agency task force which looks for breeding sites in public outdoor spaces.

Last year, 900 mosquito- breeding offences were detected in construction sites, of which 626 were first-time offences.

As of yesterday, there were 33 active dengue clusters.

The Poh Huat and Park Villas vicinity - the worst-hit cluster - had 72 cases in all.

At Terrasse Lane alone, there were 29 cases.

Dengue symptoms include sudden fever, aching joints, headaches, rash and nausea.



More subjects to choose from, so fewer take pure literature
By Stacey Chia, The Straits Times, 26 Feb 2013

FEWER students are taking pure literature as a subject at the O levels because of the availability of more subject options.

The perception that it is difficult to do well in literature is also another factor, said Ms Indranee Rajah, Senior Minister of State for Law and Education.

She was responding to questions from Nominated Member of Parliament Janice Koh on the huge drop in O-level pure literature candidates.

Only about 3,000 students took the subject last year, versus 16,970 in 1992.

Ms Indranee said the decline needs to be understood in the context of "an education system responsive to a changing social context" and which has offered more choices over time.

The main reason for the drop in students taking pure literature, as well as geography and history, is linked to the introduction of Combined Humanities as a subject in 2001, she added. For this compulsory subject, students take social studies and choose from elective versions of geography, history or literature.

They can also choose a second humanities subject different from the elective component. Over the years, subjects such as drama, physical education, computing and economics have also been introduced for students to choose from.

Data from the Ministry of Education shows that, contrary to popular belief, "performance in O-level literature has been consistently good".

Ms Indranee said there has been a slight upward trend in the pass rate of pure literature, from 90 per cent in 2002 to 95 per cent last year. More students are scoring distinction grades - from 35 per cent to 40 per cent in the same period.

Ms Koh also asked if the emphasis on academic achievements has led to schools discouraging students "from taking up softer subjects like the humanities".

Ms Indranee's response was that "even if you take literature, there's an academic grade attached to it". While she hopes that schools are not putting pressure on students regarding what subjects to take or drop, she noted that the system allows the students to choose.

Non-Constituency Member of Parliament Yee Jenn Jong asked if the smaller number of students taking literature has led to a shortage of literature teachers. Ms Indranee said there are enough teachers but the ministry will boost the pool if needed.

Separately, in a written response to Ms Koh, Education Minister Heng Swee Keat said the number of students taking pure geography and history had also fallen between 2001 and last year.



471 takers for HDB's Lease Buyback Scheme

THE HDB's Lease Buyback Scheme, which lets the elderly unlock the value of their flats, has yet to gain traction since it was enhanced on Feb 1. In all, 471 households have taken it up, National Development Minister Khaw Boon Wan said in his written answer yesterday to Ms Foo Mee Har (West Coast GRC). This is slightly higher than the 466 families reported in December last year, since the scheme's launch in 2009.



Fewer families with HDB loans in arrears

THE proportion of households with HDB loans in arrears of three months or more has dipped in the past three years - from 6 per cent at the end of 2010 to 5.2 per cent last year. The number of cases in arrears fell from 22,900 to 18,000 over the same period, National Development Minister Khaw Boon Wan said in his written answer to Ms Foo Mee Har (West Coast GRC).


More spent to combat gambling addiction

SPENDING to combat gaming addiction rose from $3.8 million in 2009 to about $10 million in the latest financial year ending next month, Deputy Prime Minister Tharman Shanmugaratnam said in a written answer to Nominated MP Mary Liew. He said revenue from betting and sweepstake duties was $1.5 billion for the nine months to December last year, and $2.2 billion in the preceding full financial year.


'High' take-up rate for productivity credit

OVER half of all active firms with at least one employee have claimed the Productivity and Innovation Credit, which gives them tax benefits to innovate and be more productive. That translates to about 34,000 firms. The take-up rate was "also high" for those with a turnover of $10 million or less, said DPM Tharman in his written answer to Mr Ang Wei Neng (Jurong GRC).

MAS imposes restrictions on private car loans

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By Sing Geok Shan, Channel NewsAsia, 25 Feb 2013

The Monetary Authority of Singapore is imposing restrictions on loans for private cars to safeguard against borrowers defaulting on their repayments.

Beginning on February 26, the central bank said consumers will be limited to borrowing 60 per cent of the purchase price of a motor vehicle when the open market value (OMV) is S$20,000 or less.

A tighter limit of 50 per cent will be imposed when the OMV is more than S$20,000.



The MAS is also capping the tenure of a motor vehicle loan at five years.

"The financing restrictions are necessary to encourage financial prudence among buyers," the MAS said in a statement.

"In this prolonged environment of very low interest rates, there is greater risk of buyers over-extending themselves," it said.

The new restrictions do not apply to loans for either commercial vehicles or for motorcycles.

For re-financing facilities, only the cap on loan tenure applies.

The MAS previously had in place financing restrictions on car loans from February 1995 to January 2003.




Middle & lower-income groups may be priced out of car market: dealers
By Dylan Loh, Channel NewsAsia, 26 Feb 2013

Car dealers on Tuesday said middle and lower-income groups may find it difficult to own a vehicle with the new rules in place.

The government on Monday announced a slew of measures, tightening the noose on car loans and registration fees.

This has prompted strong reactions from the industry and prospective buyers.
Under the Monetary Authority of Singapore (MAS) car loan curbs, buyers have a maximum of five years to service their car loans.

They also have to foot a downpayment of 40 per cent or more for a new vehicle.


This has sent buyers and the market reeling.



Carway Enterprise, which helps buyers borrow to buy cars, said loan applications dropped by 30 to 40 per cent a day after the measures were unveiled.

Other car dealers said more time is needed to see what the real effects are.

Eddie Loo, managing director of CarTimes Automobile, said: "We have a mixture of customers -- those who come and buy (with) cash, but there are definitely people who want a hundred percent loan.

"So it's almost like 50-50 kind of market that people come into. So to penalise those who need a car and have to fork out 50 per cent of the loan amount, I think, the timing is not very correct."

Prospective car buyers are also feeling the pinch.

John Molina, a prospective car buyer, said: "I want to buy a car, but because of this, I mean it's impossible for me, or it's almost near-impossible."

Another prospective car buyer, Mark Lim, said: "For those people who are really very rich, to them there's no effect -- today I want to buy a Ferrari, for example, I don't even care about how much is the downpayment."

Still, others have suggestions on how to ease the pinch.

Singapore Vehicle Traders Association's honorary secretary Raymond Tang said: "The government should consider looking into the aspect of weighing these loan curbs -- should not be bringing it into the used car market."

He said the used car market is for people whose "budget is very constrained".

Questions which prospective buyers will be asking in the months ahead are: "To buy or not to buy, and which model? Can I even afford a car?"

Eyes will also be keenly watching how the Budget measures will affect the prices of Certificates of Entitlement (COEs) for cars. This will in turn determine just how expensive owning a set of wheels in Singapore will be.

He takes in visitor, 80, who missed her flight

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Airport worker's help beyond call of duty lands him top service award
By Walter Sim, The Straits Times, 27 Feb 2013

HE LET a Greek octogenarian stay with him in his rented apartment for two nights and even paid first for her new flight home.

The hospitality extended to Mrs Cotis Kalliopi after she missed a flight connection clinched Mr Ben Soon, 25, the top accolade at Changi Airport's service excellence awards yesterday.

The passenger services assistant, who has worked there for two years and often mans the lost and found counter, beat 60 others to the title of Service Personality of the Year 2012.

Mr Soon was working at Terminal 1 last October when he saw the 80-year-old looking helpless. "She was teary-eyed and seemed at a loss," he said.

Despite her thin grasp of English, he gathered that she had missed her connecting flight to Darwin, Australia, where she lives with her son. Concerned that she did not have any credit cards or enough cash to pay for a hotel stay, he offered to put her up at his home. He said: "I was simply worried for her as she was alone in a foreign land."

As he was off-duty for the following two days, he even took her out sightseeing. He also helped to book a new flight and paid for her air ticket, cash which Mrs Kalliopi later returned. To this day, the two remain in touch.

The native of Kelantan, Malaysia, yesterday received a trophy, certificate and $5,000 in Changi Dollar Vouchers from the event's guest of honour, Transport Minister Lui Tuck Yew.

Mr Lui said in his address at the ceremony held at the Flower Dome at Gardens by the Bay: "It's not just the grand plans, the beautiful buildings, the lovely plants (at the airport). But ultimately, the people are doing their work well and delivering superior service and we recognise they are a key part."

The minister reiterated his pride in how its staff have maintained a "very high quality of service" despite a surge in arrivals.

Last year was the busiest in the airport's 31-year history, as passenger movements crossed the 50 million mark for the first time.

He presented 21 Changi Airport service awards in five categories - Service Personality of the Year, Outstanding Service Providers, Outstanding Service Teams, Outstanding Custodial Staff and the inaugural Service Partner of the Year. The last award went to the Immigration and Checkpoints Authority (ICA) Airport Command.

"Most of us have a certain skewed view when we pass through airports," said Mr Lui, drawing laughter from the 550-strong audience. "But the ICA has garnered a high number of compliments to complaints."

He added that the authority conducts "serious" security duties with "exceptional grace and cheerfulness".

Assistant Commissioner Cora Chen, commander of ICA's Airport Command, said its officers are experienced staff trained in ascertaining identity, checking documents and intentions of visitors.

AC Chen added that they must be familiar with the security features of passports from around the world, as well as the different cultures and backgrounds.

Mr Lee Seow Hiang, chief executive officer of Changi Airport Group, said: "As Changi continues to grow in an increasingly competitive industry, we will remain steadfast towards delivering the iconic 'Changi Experience' to every passenger and visitor."

Started in 1994, the awards recognise staff who deliver quality service to visitors every year.


Scheme to expand local bone marrow donor pool

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More donors mean more local tissue matches and also cheaper transplants
By Poon Chian Hui, The Straits Times, 27 Feb 2013

THE tissues for four in five bone marrow transplants are flown in from abroad, because no matches can be found in the small donor pool in Singapore.

Obtaining tissues from overseas not only takes longer, it also costs tens of thousands of dollars more. The solution - to widen the pool of donors, and the Bone Marrow Donor Programme (BMDP) hopes to do just that.

It aims to expand the entire registry to some 75,000 people by 2015 - a figure that BMDP president Jane Prior believes would be a "tipping point".

That would be an increase of 20,000 donors in the next three years. Ms Prior said: "We hope that with the addition, at least 50 per cent of donor matches can be locally sourced."



Of the 153 bone marrow transplants performed in Singapore in the past five years, only 23 used local donor tissues. The rest were flown in from locations such as Taiwan, the United States, Germany and Hong Kong.

Procuring bone marrow from the US can cost patients more than $57,000 - when it costs $19,000 to do this locally.

For Taiwan, the procurement costs can run up to $26,000.

Ms Prior said the steeper cost is a "driving force" for growing the local registry.

More people will need such transplants as the population ages and more people come down with blood cancers, said Dr William Hwang, who heads the haematology department of the Singapore General Hospital (SGH), one of four hospitals that perform these transplants.

Dr Hwang, who is also president of the World Marrow Donor Association, said the number of such transplants performed at SGH has gone up by 10 per cent every year in the last five years.

Last year, SGH carried out over 80 transplants on patients with diseases such as leukaemia and bone marrow failure syndromes. He expects this figure to hit 100 a year by 2015.

Getting local tissues could also cut down the time taken for the whole process, which is now between 12 weeks and 16 weeks from the initial donor request to the transplant, said Ms Prior. A local transplant procedure could be done in as quickly as two weeks.

The BMDP is also targeting younger donors, as patients tend to fare better if the donor is younger. It plans to make use of social media to reach out to them.

But there are hurdles to overcome, said Dr Hwang. "Many people seem to think that donating marrow is something dangerous that will rob them of their strength and vitality."

Donor Andy Lee, 39, said this is simply a myth. The customer relationship consultant and father of four donated his bone marrow to a young boy in 2002.

"There was just a bit of numbness at the pelvic area, where they did the extraction," he said, adding that he would do it again.

"Not everybody can be in a position to save another life."

Singapore mirrors Australia in population trends

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By Bruce Gale, The Straits Times, 27 Feb 2013

CAN Singaporeans debating population issues learn anything from Australia's experience?

At first glance, the answer seems to be "no". One country is continent-sized and sparsely populated but blessed with huge natural resources, and with its people mostly having strong cultural ties to Europe. The other, an island city-state, has few natural resources and a distinctly Asian cultural heritage.

Ask citizens in both countries about the sort of future they envisage for themselves and their children, however, and you will come across a strikingly similar debate. Like Singapore, Australia has a low birth rate and an ageing population. And, like Singapore, these factors have prompted governments concerned about the prospects of long-term growth to formulate policies that not all citizens appear ready to accept.

Yet another similarity is that the two countries are debating population issues at a time when relative prosperity should make any policy changes easier to accept. Unlike other developed countries facing similarly ageing populations, Singapore and Australia have weathered the global economic downturn well.

The main difference is timing. Singapore's national debate officially began late last month with the tabling in Parliament of the White Paper on Population. Australians, however, have been arguing over the issue since 2010, when the government of then-Prime Minister Kevin Rudd released a report outlining his vision of what became known as "Big Australia".

Among other things, this report suggested that Australia's population would increase from 22 million to 35 million by 2050. The resulting national uproar, together with the academic and political debates it engendered, makes interesting reading as Singapore contemplates future policy directions.

Indeed, in terms of population trends, Singapore and Australia are almost mirror images of each other. Coincidentally, the total fertility rate in the two countries fell below 2.1, the internationally recognised replacement level, in exactly the same year - 1976.

Policymakers also recognised similar causes: More people were staying single or getting married later, and married couples were having their first child later or having fewer children.

Yet, the populations of both countries continued to rise as a result of immigration. And while Singapore accepted Westerners, Asians began to form an increasing proportion of Australia's annual migrant intake. As a result, both countries are now among the most culturally diverse in the world. In 2011, 23 per cent of Singapore citizens were foreign-born. In the same year, the comparative figure for Australia was 26 per cent.

And just like Singaporeans who worry about their cultural heritage being diluted, Australians have been expressing similar concerns for some time. Then Australian Federal Treasurer Peter Costello warned in 2006: "Increasing immigration to cover natural population decline will change the composition of our population and raise concerns about social dislocation."

Since then, the concern about immigration has taken on a more strongly political dimension. Rise Up Australia, a newly formed political party, aims to protect the country from what it regards as the pervasive influence of foreign cultures.

Somewhat paradoxically, the party is run by Australian Danny Nalliah, who is of Sri Lankan descent. Speaking to the National Press Club in Canberra earlier this month, he said the party would be fielding candidates in the 2013 election in the hope of replacing the Greens as the party holding the balance of power.

The ratio of working-age citizens to retirees is also getting plenty of attention. Earlier this month, Minister for Mental Health and Ageing Mark Butler referred to his own experience to illustrate the country's rapidly changing demographics. "When I was born in 1970, there were about 71/2 Australians of working age for every one over 65. Today, there are about five," he told the media.

Singapore's demographic profile is surprisingly similar. Speaking in Parliament on the Population White Paper, Deputy Prime Minister Teo Chee Hean revealed that there are 5.9 working-age citizens for each citizen aged 65 and above.

But while Singapore has been introducing legislation to encourage employers to hire older workers, Australia's response to the problem has been a lot tougher. According to the 2004 Age Discrimination Act, it is illegal to treat, or propose to treat, any person less favourably than another on the grounds of age. This includes failure to employ or imposing special requirements.

Last August, Canberra also appointed its first full-time Age Discrimination Commissioner.

The consensus among Australian policymakers appears to be that, with older workers being more active and healthy than ever before, the real problem is not the ageing population, but the social attitudes that prevent senior citizens from remaining in the workforce.

Australian commentators have also been highlighting the plight of a sandwiched generation rarely discussed in Singapore. This refers to citizens approaching retirement while caring for living parents. There is certainly plenty in the Australian experience for Singaporeans to ponder.

Let’s converse like adults

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By Tom Benner, Published TODAY, 27 Feb 2013

It would not be like forward-looking Singapore to ignore the factors that will determine its future. Nor would Singaporeans, however upset some may be over the White Paper on Population, want a Government that isn’t thinking for the long term.

The 76-page paper is a thoughtful document with good underlying research and some important recommendations about how to tackle the problems of a rapidly ageing population with one of the lowest populations in the world. It seeks to engage Singaporeans in an adult conversation. Easing work-life issues, infrastructure needs such as housing and mass transit, and balancing future immigration levels against the Singaporean identity all have a place in the discussion.

Despite best intentions, the paper has met with a sharply critical response, including a large protest at the Speakers’ Corner and a petition to put the White Paper to public referendum. Many have trouble fathoming what population growth to 6.9 million would look like.

It would amount to negligence to ignore these issues, but it is important to disagree without being disagreeable. All sides need to keep open minds and be respectful of differing views for the sake of constructive dialogue.

AFRAID TO SPEAK HONESTLY

Politics in the United States offers a cautionary tale. When entertaining opposing views gives way to killing the messenger, people start talking at each other instead of to each other. That’s where trouble begins.

Look to American politics and see what happens when the free exchange of ideas is stifled. Confronted by uncomfortable truths, Americans deny and dismiss. Americans listen to the media outlets that reflect their own prejudices and predilections, and vote for people to tell them what they want to hear. So politicians feel pressured to play to the lowest common denominator.

Americans want government programmes and services but don’t want to pay for them, so political leaders dare not speak honestly about cutting spending or raising taxes.

Politicians are afraid to talk seriously about the major issues facing the country: Runaway healthcare costs. The gun epidemic. Climate change. Income inequality. Underperforming schools. The crumbling infrastructure.

There are even politicians who won’t recognise the scientific evidence behind evolution, bowing to what historian Richard Hofstadter observed: “The paranoid style is an old and recurrent phenomenon in our public life which has been frequently linked with movements of suspicious discontent.”

POLITICAL FANTASYLAND

The result is a political fantasyland where progress is held hostage by gridlock. One current example is the impending US$1 trillion (S$1.24 trillion) in automatic spending cuts designed to be so drastic that Congress would scare itself into a responsible deficit reduction plan. Yet nothing had happened with days to go before the dire cuts kicked in.

Another example is the failure to approve a new Secretary of Defence due to partisan bickering over the attack on the American diplomatic mission at Benghazi — which nominee Chuck Hagel had nothing to do with.

Because of political dysfunction, Superstorm Sandy came and went without any significant legislative response to rising sea levels and global warming. The Newtown, Connecticut school shootings dominated headlines for a week or so, but it remains just as easy to buy military-style killing machines as it was before the shootings.

There is no sport in killing the messenger, yet it happens all too often and explains why American politics have reached a state of incapacitation.

The issues fuelling Singapore’s White Paper debate are sensitive and require thoughtful, informed discussion. Immigration is always a contentious issue, as seen in Europe. No advanced country can escape the fact they are greying and that dependency ratios present a huge policy problem.

Making Singapore the No 1 sustainable city of the future lies at the heart of the White Paper’s proposals. The aim here is to strike a balance between the country’s workforce needs and capacity to handle population growth. And — as ministers have stressed — nothing is set in stone.

These are big ideas, and thoughtful discussion is in order. Perhaps some of the backlash signals a flickering of the kind of economic insecurity that, in the US, has fuelled growing resentment over immigration. Perhaps the debate marks a growing political participation among citizens.

There is plenty of common ground, and no need to kill messengers. With mutual trust and respect, Singapore’s Great Population Debate can be enriching and ennobling.

Tom Benner is a freelance journalist. Before relocating to Singapore last year, he served as bureau chief in the Massachusetts State House and as a long-time editorial writer for daily newspapers in the US.

Govt acts to curb hiring of unskilled foreigners

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Levy on contractors who bust foreign worker quota to rise to $1,050 in 2015
By Toh Yong Chuan, The Straits Times, 27 Feb 2013

IN A move to curb contractors from hiring unskilled foreign workers beyond their quota, a hefty $950 monthly levy will be imposed on them from next year.

In 2015, it will cross the $1,000 psychological barrier, with the monthly rate set at $1,050, the Ministry of Manpower (MOM) announced yesterday.


Currently, contractors pay $650 for every unskilled foreigner they hire beyond the approved number for a building project.

These new rates are the most severe on the list of increased levies for various sectors as the construction industry is among the most dependent on foreign workers and the slowest to improve its productivity.

The list made public yesterday comes one day after Budget 2013 announced that levies for unskilled foreign workers will be raised to slow the inflow of foreigners and help lift productivity.

The service sector, also heavily reliant on foreign workers, will face higher levies too.

But the increase is less severe.

The levy for a restaurant hiring an unskilled foreign worker will be up to $700 next year and up to $800 in 2015. The maximum levy now is $550 a month.

The service sector, however, will face a double whammy because its foreign worker quota will be cut from July this year.

But firms in services and manufacturing that hire skilled foreign workers will not be subjected to higher levies from next year.

In explaining the new round of increases, Acting Manpower Minister Tan Chuan-Jin said it will drive Singapore towards a "manpower-lean" economy. "This goes beyond substituting foreign manpower with local labour," he added as he reiterated a point made by Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam in his Budget speech.

Mr Tharman had said the pace of growth of foreign workers must be slowed as the economy restructures.

Singapore has been gradually tightening the inflow of foreign workers since 2010, with reduced quota levels and increased levies.

Besides levies, two other measures that are expected to bring relief to firms were also announced.

One is for skilled foreigners who hold an S Pass, whose minimum salary eligibility has been raised from $2,000 to $2,200.

While the higher salary will kick in for new applicants from July, existing S Pass holders can renew their passes at the current $2,000 until the end of this year, but only if they stay with their present employer.

The other measure is an extension of a pilot scheme that allowed hotels to hire foreign workers to perform more than one job.

From July, all companies in the service sector will be allowed to do it. Currently, the worker must be hired for a specific job.

More details on it will be given during the debate on the ministry's budget next month, said MOM yesterday.

Mr Zainudin Nordin, who heads the Government Parliamentary Committee for Manpower, said companies have to tap schemes like the new Wage Credit Scheme to adjust and adapt.

But M-Luck Management, which provides hotels with chambermaids, said it will pass on the higher costs to customers.

Its chief executive Frederick Wong sees a crunch in 2015 as Singaporeans shun such work.

"With over 8,000 hotel rooms being built from now until 2015, that's another 800 housekeeping jobs. How are we going to find the 500 Singaporeans to do it if we tighten the tap on foreigners?"





Services firms can deploy workers in several roles
Companies given more flexibility as foreign worker curbs take hold
By Janice Heng, The Straits Times, 27 Feb 2013

A SCHEME to allow firms in the service sector to deploy foreign workers in multiple roles will begin on July 1, even as they get hit by a double whammy of higher worker levies and tighter quotas in the next few years.

To help them boost productivity and cope with reduced labour, the Jobs Flexibility Scheme for Productivity will let all services firms give foreign workers several different job scopes. This is not allowed now as work permits are for specific job roles.

Details of the scheme, which was mentioned in Monday's Budget statement, were given by the Ministry of Manpower (MOM) yesterday. It will consult the National Trades Union Congress and the Singapore National Employers Federation (SNEF) to draw up implementation guidelines for bosses. More details will be revealed in next month's Committee of Supply debate.

Yesterday, business groups welcomed the extension of the scheme - which was piloted in the hotel sector last October - to the whole services sector.

"This enables companies to use their manpower more efficiently instead of employing more foreign workers just to do a specific job," said SNEF executive director Koh Juan Kiat.

Association of Small and Medium Enterprises (Asme) president Chan Chong Beng, too, said the move will help firms boost productivity and give them flexibility.

The help is welcome, he added, given the harsh measures imposed on the services sector.

The sector's Dependency Ratio Ceiling - the maximum proportion of foreigners in a firm - will be cut from 45 per cent to 40 per cent on July 1.

The move will hit about 14,000 firms, or about 40 per cent of the industry, said MOM. But firms which are over the limit now can keep existing workers till 2015.

On Monday, Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam described the cut as a "painful but necessary step" for a sector which has seen continued growth in foreign-worker numbers, and lagging productivity levels.

Monthly levies will also rise: By 2015, services firms will have to pay $450 to $800 for each unskilled Work Permit holder.

The services sector is also the only one to face tighter S Pass quotas. Now, such mid-skilled employees can form 20 per cent of a firm's workforce. But from July, they can make up only 15 per cent of the headcount - though existing S Pass holders above this limit can be kept until 2015.

But the staggering of the implementation of these measures is cold comfort to bosses facing labour shortages.

"Whether it's now or by 2015, I think it's hurting firms," said Asme's Mr Chan.

The Restaurant Association of Singapore said the levy hikes and quota cuts will be devastating: "We envision that growth and expansion in the industry will slow down with more businesses closing down, especially for budding entrepreneurs who find it difficult to sustain their businesses."





Incentives not enough to offset increased levies: construction firms
By Wong Siew Ying, Channel NewsAsia, 26 Feb 2013

The government has further tightened foreign worker policies in the recent Budget announcement as Singapore continues to restructure its economy.

While there are incentives to help businesses, some construction firms say it is not sufficient to fully offset the increase in foreign worker levies.

The Singapore Contractors Association warns that the move will drive up cost and the manpower crunch could result in project delays.

Construction demand is expected to remain strong in the coming years, with a steady pipeline of infrastructure developments ahead, including housing and MRT projects.

But the Singapore Contractors Association says the industry may not be able to cope with more projects amid labour shortage.

It could even put some small contractors out of business and the association estimated that at least 10 per cent of firms in the industry are struggling.

It adds that the move to increase foreign worker levies in 2014 and 2015, coupled with more expensive raw materials, will increase cost further.

Industry players say construction cost has risen by 5 to 10 per cent in recent years. The construction industry currently hires some 270,000 foreign workers.

Dr Ho Nyok Yong, president of Singapore Contractors Association, said: "For projects already secured, normally projects will last two, three years; some of the bigger ones will last four, five years. For those projects, we didn't count in the extra levies, so we will incur extra cost. All the contractors' profit margins will get eroded - now it is a very competitive market."

Meanwhile, Lian Beng Construction expects about a third of its projects to be affected by the tighter foreign worker policies.

Lian Beng employs about 600 foreign workers at 14 of its work sites.

As a result of the manpower crunch, Lian Beng says it will be more selective when it comes to taking on new projects, favouring those with better margins.

The firm has taken steps to raise productivity, but it says the government can also help, including easing queue times at the dumping ground in Changi, where excavated materials from construction sites are disposed of.

Jeffrey Teo, construction director at Lian Beng Construction, said: "We only have one for the whole private sector, the queueing time can be as good as three hours. My poor drivers have to wait for three hours. Out of eight trips previously, now they can only do three or four trips."

Meanwhile, some operators in the services industry are taking the cut in dependency ratio ceiling in their stride.

Sakae Holdings, for instance, will install a new "self-serve second-tier belt" at all its 50 dining outlets in Singapore to cut manpower needs.

The new system, which costs about S$250,000, will deliver customers' orders to their table. 

In 1999, the restaurant chain introduced the interactive menu at its outlets, which resulted in a 30 per cent reduction in headcount.

Douglas Foo, CEO of Sakae Holdings, said: "We utilised the interactive menu because we foresee that in a developed economies, this will be a real challenge.

"Singapore, having gone through various phases, has come to the phase where we need to change some business models, on how we are going to approach or run a business. When we go and dine in a restaurant, there may be changes. For example, in Japan, you have to do a lot of things by yourself."

Industry players say other ways to boost productivity in the food and beverage sector include redesigning jobs, encouraging staff to multi-task, as well as streamlining kitchen functions and work processes.

Reactions to Budget 2013

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How progressive is the new tax structure?
Budget 2013 sees the introduction of wealth taxes on luxury cars and homes. The tax system is getting more progressive, but the Government also has to increase social spending and transfers to reduce the income gap.
By Chia Ngee Choon, Published The Straits Times, 28 Feb 2013

AS AN open economy, Singapore has to strike a balance between maintaining international tax competitiveness and achieving domestic equity in its fiscal policy. Budget 2013 thus aims for "quality growth and an inclusive society".

As the income gap has inched up, fiscal policy is one tool to narrow that gap. Narrowing the income gap is done at both ends: targeting the low- to middle-income worker by redistributing income, and lowering disposable incomes at the higher end by taxing higher incomes and wealth.

Budget 2013 does both.

At the lower end, the Government will boost wages by co-paying 40 per cent of pay increases for Singaporean workers earning up to $4,000 for three years. As the median gross monthly income from full-time work is $3,480, the Wage Credit Scheme will help lift wages for at least half the local workers. The enhanced Workfare scheme for low-wage earners will boost the income of those earning up to $1,900.

Those who read Professor Lim Chong Yah's controversial "wage shock therapy" proposal will recall that he had suggested a rapid rise in incomes at the bottom and a wage freeze for top income earners. Budget 2013 does not introduce anything as controversial, of course. But it does make good use of a wealth tax to increase the tax burden on luxury homes and cars.

Overall, Budget 2013 sets Singapore well on the path of greater tax progressivity. This has been a declared intention of fiscal policy, as Finance Minister and Deputy Prime Minister Tharman Shanmugaratnam has said.

But will making a tax system more progressive also reduce income inequality?

How progressive is progressive?

BUT first, some basic definitions. A progressive tax system is one where a richer person pays a higher percentage of his income in tax than someone less well-off. Those below an income threshold may pay no tax.

How progressive is Singapore's personal income tax structure?

Data from the Inland Revenue Authority of Singapore's annual report for year of assessment 2011 shows that resident taxpayers with annual incomes below $100,000 contributed 11 per cent of all personal income tax assessed. The remaining 89 per cent comes from those with assessed income above $100,000 a year. The ultra-rich - those earning above $1 million - contribute a greater share: 20 per cent of all personal income tax. The top 1.5 per cent earners contribute 38 per cent of the tax share.

A study on the progressivity of taxes by Mercatus Centre senior research fellow Veronique de Rugy at George Mason University shows that the richest 10 per cent of American households (those making US$112,124, or S$140,273) contributed 45.1 per cent of all income taxes. The Organisation for Economic Cooperation and Development (OECD) average is 31.6 per cent of total tax share from top earners.

This puts the US among the most progressive income tax systems among OECD countries, along with Canada, Australia, the Netherlands and New Zealand.

In other words, in Singapore the top 11 per cent of earners contribute almost 80 per cent of the total tax takings, compared to 45.1 per cent for the US and 31.6 per cent for OECD countries. Singapore is more tax-progressive than the US and the average of OECD countries since the top 10 per cent pay a bigger share of taxes.

The 30 per cent income tax rebate, subject to a cap of $1,500, announced in Budget 2013 will make the tax system even more progressive as the median income worker need pay no taxes.

What more can be done? Currently the highest marginal tax rate is 20 per cent for taxable income exceeding $320,000. Adding more tiers will increase tax progressivity: for example, taxing those who earn above $500,000 or $1 million at higher rates.

Tax the rich more?

APART from taxing personal income, a tax system can also be made more progressive through a surtax - a tax on an existing tax - on the ultra-rich.

Budget 2013 marks a decisive shift towards taxing wealth to make a tax system more progressive, going beyond the usual way of slapping higher rates of tax on income. The rich will now pay higher taxes on premium cars and luxury housing.

The Additional Registration Fee (ARF) is a tax on car ownership. It is calculated based on the open-market value (OMV) of a car. Before the certificate of entitlement (COE) vehicle quota system was introduced in 1990, the ARF was the key fiscal tool to curb car ownership.

It started out at 15 per cent of OMV in 1968, rose to 55 per cent in 1974 and then to 100 per cent in 1975 and 150 per cent by 1980. When the COE scheme was introduced in 1990, ARF was gradually reduced to 140 per cent in 1998. It has remained at 100 per cent since 2008.

Budget 2013 introduces a new tiered formula for ARF that makes the car tax more progressive. More expensive cars with open-market values exceeding $20,000 will pay higher ARF, at 140 per cent or 180 per cent. The higher ARF can amount to tens of thousands of dollars, or in excess of $100,000 for luxury cars, significantly increasing the cost of owning a luxury or a sports car in Singapore.

The revised tiered car ownership tax hints at likely wealth taxes to come. Taxes on luxury yachts or other luxury consumer goods may be in the making.

But as a global city that wants to attract talent, Singapore cannot raise personal income tax too high. Tax authorities here and worldwide are thus turning to other means to generate tax revenue. Wealth taxes, "sin" taxes on alcohol and tobacco, and green taxes are likely avenues.

The other obvious tax to use is tax on property. Budget 2013 uses property tax to add tax progressivity. Before 2011, home owners who lived in their properties paid a flat tax rate of 4 per cent of the property's annual value. Since Jan 1, 2011, owners have been paying 0, 4 or 6 per cent for owner-occupied properties, with higher rates for homes of higher value. This year's Budget raised the rates to 8 to 16 per cent. For investment homes or non-owner-occupied residential properties, the tax rate of 10 per cent will go up to a tiered rate of 12 to 20 per cent.

Property tax is considered a fair tax on wealth as it is based on a person's ability to pay. It is also efficient as it is hard to evade or dodge: A property purchase needs to be registered by law and the price declared. In Singapore, public housing home owners form over 80 per cent of households, but pay only 15 per cent of residential property tax (in fiscal year 2011). In the last 10 years, property tax formed about 7 per cent of the total tax revenue.

The new property tax tier reduces tax rates for owners who live in their properties and load tax increases on higher-end housing that is rented out. This can help narrow the income gap. It also sends a message that a home is meant for living in - for consumption - and that property investors must brace themselves for higher property taxes.

Making people who buy luxury cars and own high-end investment homes pay more in taxes is one way to redistribute income from the wealthier households to the less well-off ones. Such redistribution is needed to forge a new social compact for Singapore.

But does introducing progressivity in tax reduce income inequality?

The short answer is that it helps, but is not enough. A more progressive tax burden can only shift some of the burden of taxation so the rich bear a bigger load.

To reduce income inequality, the state needs to redistribute income or give tax-related benefits to target groups. There is scope to do more in this area.

First, the state can collect more taxes. Singapore's tax to gross domestic product (GDP) ratio, at 12 to 17 per cent of GDP, is low compared to the OECD average at 34 per cent.

Next, spend more to bridge income divides. Singapore runs a small and lean government with overall social spending of just above a third of the OECD average. There is room to raise this judiciously.

Budget 2013 is a conservative one with an estimated overall surplus of 0.7 per cent of GDP. Compared to last year, the estimated expenditure (total expenditure plus transfers and top-ups) are lower. The budget for special transfers and top-ups is lower this year.

Special transfers and top-ups have been a major financing structure for social protection programmes in Singapore. While this year's Budget has made the tax system more progressive, there is still scope for more targeted government spending to reduce income inequality.

The writer is associate professor at the department of economics and a steering committee member of the Singapore Centre for Applied and Policy Economics at the National University of Singapore.




It's sound to tax wealth over income: analysts
But S'pore may have to raise income or consumption levies in the future
By Kenneth Lim, The Business Times, 28 Feb 2013

The progressive tax measures unveiled in this year's Budget will raise duties on those who own a lot rather than those who earn a lot, a subtle distinction lauded by observers.

But there are limits to how far wealth can be taxed, and Singapore may eventually have to consider raising income or consumption levies in the future for additional revenue.

Described as a tax on wealth by Finance Minister Tharman Shanmugaratnam in his Budget speech on Monday, the Budget's progressive tax measures include tiered tax rates for property and vehicle ownership.

Those tax changes are not necessarily aimed at wealth gaps only.

"The underlying rationale behind these announcements may be seen in the wider context of the government's strong resolve to cool the hot property market here by discouraging investment in residential homes, and to dampen car growth rates on our increasingly crowded roads," said Alan Lau, KPMG's head of financial services.

But the progressive aspect of the policies - the tiered impact of the higher taxes - has not been lost on observers.

"What's happening around the world is income disparity is becoming more severe," said Jimmy Koh, head of research and investor relations at United Overseas Bank. "That's why I think this Budget is quite interesting because it's quite innovative - whether it works or not is another thing, but at least they're trying."

But progressiveness can be a delicate tight rope. "It has to be a holistic and balanced approach, and you have to be very careful about taking progressiveness too far as you have seen in some Scandinavian countries where it acts as a constraint on incentives to work and doing business," said Leif Eskesen, an economist at HSBC Global Research.

Singapore's approach to revising property and vehicle taxes, rather than income tax, drew praise for seeking to distinguish between how much a person has versus how much a person works.

"Sometimes, wealth is not the result of hard work," UOB's Mr Koh explained. "It could be inherited, for example . . . Income is more directly correlated to working hard."

Poh Eng Hin of Nanyang Business School said that a property tax was less distortionary on the market.

"If you're very rich, I doubt you're going to give up your bungalow just because you're taxed more," Prof Poh added. "It shouldn't be as distortionary as an income tax, that's my gut feel. It's an existing tax, there's no need to put in a new administrative mechanism; and there's a high correlation between people's dwelling and their income or wealth status."

Assets were also probably one of the least sensitive areas to improve a more progressive tax regime, the observers said.

A capital gains tax, for example, would potentially be progressive because the affluent are more likely to have more capital gains, but to impose one would mean a sharp departure for Singapore, which has never taxed capital gains.

"A capital gains tax is really rewriting the Singapore economic model," Mr Koh said. "It's a city where it's capital gains tax free."

A revision of the Goods and Services Tax (GST) to exclude staples or to tax luxuries more heavily has been raised before as a possible way to make the consumption duty less regressive, but actual implementation can be problematic.

"Tweaking the GST system to increase its progressiveness may also be administratively difficult and undesirable," KPMG's Mr Lau said. "Other countries which have attempted to levy a higher GST rate on luxury groups consumed by the higher-income group have shared that such tweaks are often controversial and tedious to implement. This is largely because of the difficulty in determining which products should be categorised as luxury goods."

The experts also noted that the existing GST voucher for lower-income households is a progressive accessory to a regressive tax.

Reinstating the estate duty, which Singapore repealed in 2008, would also run counter to the country's drive to grow as a private wealth management hub.

"A lot of the wealth management centres around the world, they don't want to have that," Mr Koh said.

The analysts largely expected the government to hold off on further steps to make our tax system even more progressive, in order to gauge the impact of the latest measures.

Tax is also not the only avenue in which the government attacks wealth disparities.

"A tax is just to raise tax revenue," Prof Poh said. "You can have a regressive tax, but if you can redistribute handouts in a progressive way, it can still be progressive on the whole. You have to take into account the entire system."

But if the public expenditure were to continue rising - not far-fetched considering the current focus on improving infrastructure - increasing taxes on wealth assets may not be enough.

"At the end of the day, when you've done the low-lying fruits like property or cars, you either go for a capital gains tax or raise marginal tax rates for high-enders," said OCBC Bank economist Selena Ling. "Or in the past, you'd do the GST, which they say is regressive, but at least you don't hamper the work incentive."

Ms Ling noted that discussions about raising the GST rate may be put on the shelf for now given the pains of the current economic restructuring efforts.

"I think that will be hugely unpopular," she said.




Budget for time of transition
Policies reflect Singapore's shift to slower but higher-quality growth
By Chua Mui Hoong, The Straits Times, 26 Feb 2013

FOR a Budget that was supposed to be pro-business, this turned out to be surprisingly pro-worker too.

First, as expected, the low-income got a leg up. The Workfare Income Supplement will be expanded to cover those earning up to $1,900, bringing the bottom 30 per cent within its fold. Low-wage workers will also get higher Central Provident Fund (CPF) contributions from employers.

Second, for the middle- and high-income, there is a personal income tax rebate of 30 per cent, capped at $1,500. This is a completely unexpected but welcome measure in a year with no general election in sight and an uncertain economic outlook.

And third, the star of Budget 2013: a Wage Credit Scheme where the Government co-pays 40 per cent of employers' wage increases for those earning up to $4,000 a month, from this year to 2015. As $4,000 is above the median wage, this benefits most workers.

These are not just populist giveaways: The strategic aim is to spur businesses to do more with local workers and raise productivity, in the face of a tighter foreign labour supply; and to help workers cope with rising costs.

The Wage Credit Scheme is remarkable for achieving both objectives in one fell stroke.

With this measure, the Government demonstrates its willingness to embrace wage support as a key plank of its social policy.

This is a radical departure from its pre-2006 stance, when it preferred to help low-wage workers get trained to take up higher-paying jobs, rather than top up their wages. Training is still a key prong of the strategy to raise wages. In 2006, the Government also experimented with a one-off Workfare bonus, giving cash and CPF top-ups to the low-income. In 2007, Workfare was institutionalised.

At that time, there was discussion on whether wage support given to the worker, or to the employer, was more effective.

In 2009, as the world was poised on a global downturn, the Government introduced the Jobs Credit Scheme over two years: a wage subsidy given to employers. This helped companies stay afloat so they could retain workers.

The new Wage Credit Scheme aims to drive wage growth across the board as companies restructure. It is for Singaporeans, so it should alleviate some of the anxiety locals feel over competition from cheaper foreign workers.

The pro-worker measures are particularly welcome, after a bruising debate on the Population White Paper. Singaporeans objected to the paper's population projection of 6.9 million, complaining of an overcrowded city and lamenting the Government's seeming addiction to foreign labour-dependent economic growth.

If the White Paper was the bitter pill, Budget 2013 can be said to be the sweetener. They need to be taken together to get a fuller picture of the Government's economic plan: to continue tightening the supply of foreign workers, slow down workforce growth and change gears to a slower pace of economic growth driven by productivity.

Far from being over-dependent on foreigners, the Government will persist in tightening the flow of foreign workers, as Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam made clear. Foreign worker levies will rise, especially in less productive sectors with too many less-skilled foreigners.

Mr Tharman underlined the pain of economic restructuring when he said many industries will go through major, structural changes. Small companies will close if they cannot be productive, freeing up space for more efficient players.

The next few years will see a lot of churn in the small and medium-sized enterprises sector, which employs seven in 10 Singaporeans. Many will lose their jobs.

In a tight labour market, the hope is that workers who lose their jobs in the economic churn can find new ones easily, especially when the opiate of cheaper foreigners is no longer available to companies.

But older, less educated, less robust workers will not find it easy to adapt. They are the vulnerable ones in transition: the interim unemployed and their families; or those who end up permanently underemployed because their skills were specific to an industry that moved out of Singapore. (Example: a master tailor who became a security guard when the textiles industry moved out of Singapore).

Income support for the jobless, not just those lucky enough to have a job, would be welcome. The underemployed need help not only with training, but also with interim living costs and longer- term health-care costs, as few employers will be prepared to offer generous benefits to workers past their prime. For the latter, Singaporeans will have to wait for the Ministry of Health's promised review of health-care financing.

Every Budget not only builds on past ones, but also hints at future fiscal policy.

One fiscal policy hinted at deserves special mention: taxing the ultra-rich. Property and car taxes will rise for luxury homes and cars, by about 60 per cent for some luxury homes and 40 per cent for some luxury cars. That translates into tens of thousands of dollars: not insignificant, but within what these rich households can afford.

Making the proverbial top "1 per cent" pay more taxes is in line with global disquiet over rising income inequality. The top personal income tax rate of 20 per cent applies to annual income above $320,000. Will the taxman here do as others have done and impose a higher tax rate for, say, those earning above $1 million?

No one knows.

But when you put the pieces together, it is clear that this is a Budget of transition, for a Singapore shifting gears.

There are productivity boosts and help for businesses so Singapore can shift from high-octane to slower but higher-quality growth driven by productivity. And there are measures to bridge the rising income gap via a more progressive tax system, as the country shifts from being a hard-driving, capitalist society to a more compassionate one that ameliorates the excesses of the market with a deeper social safety net.




Schemes work hand in hand to boost wages
By Hoon Hian Teck, Published The Straits Times, 27 Feb 2013

IN THE first three decades or so of Singapore's economic development after independence, the big lift in Singaporeans' average standard of living occurred with equity.

Market forces pulled up the wages of the relatively less skilled by more than the wages of the skilled so the wage gap narrowed.

In the past decade, however, wages of workers at the bottom of the income distribution saw little growth after accounting for inflation. Policy intervention is therefore necessary to boost the earnings of low-wage workers and to strengthen social cohesion.

The question is how best to boost the earnings of low-wage workers? The Workfare Income Supplement (WIS) scheme in 2007 provided one answer.

It is to give income supplements to older low-wage workers, on condition that they hold a job.

In this respect, the WIS is different from a negative income tax, made famous by the late economics Nobel laureate Milton Friedman, which would provide an income supplement even if a person did not work and so had zero income. With a negative income tax, there is a pure wealth effect and no substitution effect towards work - that is, people are wealthier but not any more inclined to work.

Holding a job provides many non-pecuniary rewards such as engagement with colleagues and job satisfaction. Research also shows that the cost of long-term unemployment goes beyond just the loss of wages. The long-term unemployed also suffer non-monetary costs, such as quality of life.

With the WIS, the Government steps in to boost the worker's earnings while providing the incentive to hold a job. In Budget 2013, the maximum monthly income threshold for a WIS payout is raised from $1,700 to $1,900.

This gives incentives for more low-wage workers to take up the training opportunity provided by the Workfare Training Support scheme, without fearing that the higher pay they command after training would disqualify them from WIS payouts.

The larger share of WIS payouts given in the form of cash, from 29 per cent to 40 per cent, helps alleviate cashflow problems faced by low-wage workers. The increase in the amount of WIS payouts by 25 to 50 per cent will raise the take-home pay of low- wage workers. Central Provident Fund contribution rates by employers and employees will go up, boosting their retirement incomes as well. Overall, the WIS enhancements announced in Budget 2013 strengthen Singapore's social safety nets without weakening the incentive to hold a job.

It is a basic lesson in economics that high pay can only be sustained by sufficiently high labour productivity.

Singapore's reliance on the inflow of global ideas and technology, particularly in the manufacturing sector, delivered overall labour productivity growth until the past decade when the services sector further expanded.

While productivity levels in manufacturing are high by global standards, they remain low in many industries within the services sector that is dominated by small and medium-sized enterprises (SMEs).

The Wage Credit Scheme (WCS) introduced in Budget 2013 is an innovative policy instrument that works in tandem with the Productivity and Innovation Credit (PIC) scheme to help SMEs on their journey to becoming more productive. The WCS co-pays 40 per cent of wage increases for workers earning up to $4,000, for three years.

How does the WCS work? Suppose a firm, encouraged by the enhancement of the PIC scheme that subsidises capital investment, chooses to automate a labour-intensive process. As a result of the automation, suppose that a worker's labour productivity is raised by 10 per cent. In normal circumstances, with an additional worker being able to contribute 10 per cent more to the firm's revenue because of the automation, the wage that it can afford to pay the worker and yet stay competitive is increased by 10 per cent. But with the WCS, the Government covers 40 per cent of this wage increase, leaving the firm with a higher profit.

The higher profitability may encourage the firm to further increase its capital investment, which would create a second- round effect of further increasing wages. Thus, there is a potential multiplier effect that leaves the firm more productive and paying its workers more.

Since the WCS is in force only from 2013 to 2015, some firms that might already have future plans to mechanise or innovate might choose to bring forward their investment plans.

Like a pair of scissors, we need two blades to work well. The WIS scheme, by supplementing a worker's wage, shifts out his labour supply. The WCS, in giving firms incentives to boost labour productivity in order to enjoy the wage credit, acts to shift out labour demand.

This is an innovative and business-friendly policy instrument that has the potential to boost the pay of low- to medium- wage workers while stimulating employment.

The writer is professor of economics at the Singapore Management University.




Walking a tightrope on foreign workers
By Randolph Tan, Published The Straits Times, 27 Feb 2013

THE primary thrust of Budget 2013 in addressing manpower, productivity and wage relativities is very much a continuation of a series of measures initiated in the aftermath of the 2009 recession.

Singapore's Budgets have never been shy about venturing into the bedroom or the boardroom, but the range of economic measures in this one will affect business operations to such an extent that we will see the impact at the places we work, eat, shop and live in.

On manpower, this Budget is the fourth successive one to raise levies on foreign workers, and the second in succession to tighten their Dependency Ratio Ceilings.

To many observers, it was inevitable. By setting a target to slow foreign manpower inflows significantly by 2020, the Government was already committed to imposing further tightening measures.

On the other side of the productivity equation, it is the fourth successive year that refinements are being introduced to the Productivity and Innovation Credit scheme to improve its accessibility.

With the introduction of the Wage Credit Scheme, it is the third time that the Government is funding an innovation to shift wage relativities in favour of groups of Singaporean workers.

Although the earlier levy increases would have run their course by the middle of this year, the last Budget had already warned of further levies if needed. So from a policy standpoint, it is hard to fault the coherence of the message.

The graduated increases in levies since July 2010 are not something one should expect businesses to welcome, but there can be no mistaking the direction or the need to prepare for the new labour market reality.

Appreciated or not, the policymakers are merely doing what no one else can in a free market economy.

The levy increases price in the future limits to manpower growth that businesses will ultimately have to confront. By doing so, the long-term prospects for companies will be better than if they were left to be taken by surprise.

The approach of this Budget is palpably different from those of previous Budgets. The measures are stronger and more insistent. The deadline is also clearer: The reductions in use of low-wage manpower have to be achieved within the next three years. This clarity will be helpful for businesses in planning their adjustment strategies.

Nonetheless, the tone of this Budget betrays some impatience that the hiring appetite of businesses has persisted despite the combination of quantitative and price restrictions.

If I have any concerns with the Budget, it is that the changes should not be precipitous. More than the changes themselves, it is the pace of change in areas such as restructuring and manpower use that has given rise to issues such as crowding and made productivity gains elusive.

A less hurried pace of change in the past would have afforded us more time to adjust. If the pace of increase in foreign manpower in the last seven years or so has stressed Singapore society, then the pace of change as it moves towards reduced reliance should also be cautiously managed.

While the need for stronger measures on manpower and productivity is easy to understand, it is another thing to expect that they will quickly produce the outcomes wished for.

One only has to look at many of the developed economies to see that policy action alone does not easily lead to job creation, or to productivity gains. Our conundrum could be worsened if these two were to be viewed as contradictory.

I am sure that is not a belief anyone holds, let alone policymakers. But the reality is that the policy will depress the first in the hope of urging the second.

One of the main reasons cited for the United States' inability to quickly regain the millions of jobs it lost during the Great Recession is uncertainty. We should not underestimate the effect that too uncertain an environment could have on businesses, because any damage may not occur in degrees.

There is no guarantee that too sharp a fall in reliance on foreign manpower will not impair the generation of jobs. So Singapore is on a tightrope moving forward. Job losses are to be expected, and the pain of transition will be real.

That is a very dangerous tightrope to walk in too a short time. The best way to ensure success is for everyone involved to walk it hand in hand, and to make sure both businesses and workers have enough time to adjust.

The writer is an associate professor at the School of Business, SIM University.




Tap part-time workforce to ease labour crunch
By Tan Khee Giap, Published The Straits Times, 27 Feb 2013

BUDGET 2013 is best understood in tandem with the Population White Paper.

The latter spelt out the underlying population trajectory for Singapore. In fact, what the White Paper did not say, but which is clear to me, is that a larger population is not a target; it is an inevitable outcome if Singapore is to aim to remain a thriving city despite its ageing and shrinking workforce.

This is because Singapore's economy is well on the restructuring path towards a more labour-intensive services economy.

Over the last decade (2003- 2012), value-added in goods-producing industries has been declining from 33 per cent to 29 per cent, while value-added in services-providing industries has steadily increased from 63 per cent to 69 per cent.

The services sector is less amenable to automation and other labour-saving technological improvements. As a result, Singapore needs a relatively bigger labour force over time, comprising both resident and non-resident blue- and white-collar workers.

Such a trend of restructuring from manufacturing to services is irreversible in the longer run as the experiences of developed economies have shown, especially when citizens desire higher wages, which have to be supported by higher value-added industries.

Budget 2013 is full of measures such as productivity incentives to help companies continue on this restructuring path, especially those targeted at small and medium-sized enterprises (SMEs). It also gives incentives to employers to favour locals over foreigners as employers will have to pay higher levies and face stricter quotas if they want to hire foreigners, but will enjoy subsidies for wage increases if they hire locals.

The move to give incentives to companies to hire locals is in line with the push by the Government to attract more female and older Singaporeans back to work. This is a good initiative, but there is a mismatch between available jobs and workers' expectations. More can be done to reduce that gap.

For example, the Government can make it a policy to regularise a part-time Singaporean workforce by incentivising or even mandating companies to give decent pay commensurate with productivity to part-timers and to adopt flexible work scheduling.

This is one way to mitigate the rapid rise in the number of blue- collar foreign workers. Such a regularised part-time Singaporean workforce can boost additional household incomes and reduce income disparity.

In fact, the Workfare Income Supplement (WIS) scheme can be expanded to cover part-time work. Rather than calculate wages on a per month or pro-rated basis, wage supplements can be linked to an hourly living wage. The Government can then augment part-time workers' hourly wage, once the part-time Singaporean worker is certified by the Workforce Development Agency (WDA) as productive, with feedback by employers on good performance track records.

Some large and multinational corporations are able to attract consistent and productive part-timers thanks to their work environment and scheduling. Preliminary industry survey findings by the Asia Competitiveness Institute at the Lee Kuan Yew School of Public Policy suggest that raising hourly wages to certain levels can help other companies such as SMEs do likewise.

A regularised part-time worker scheme can also be justified or perceived as an internship or on-the-job training, which should be encouraged especially in services sectors among university, polytechnic and the Institute of Technical Education students.

Efforts to tighten the foreign labour market must be undertaken together with measures to raise employment rates of locals by creative measures to draw out potential workers such as housewives, retirees and students, who may be willing to take up part-time work.

There have been suggestions that the Government cap the number of foreigners at present levels. As business associations have warned, this will have an impact on business growth. Job creation for Singaporeans and the vibrancy of Singapore would be affected as SMEs and MNCs plan to relocate in anticipation of a severe labour crunch. Infrastructure build-up would be delayed, timelines for the additional 200,000 units of public housing may not be met and prolonged low gross domestic product (GDP) growth would mean a Government Budget revenue squeeze.

The Population White Paper warned that a stagnating economy would lead to migration of younger Singaporeans. The more educated and wealthier may indeed migrate. But my concern is that in a stagnating economy, the vast majority of Singaporeans would be trapped at home with mediocre jobs as most have only one effective business language: English, or worse, Singlish.

They would not be effective or competitive in emerging economies which are Chinese-speaking, including mainland China and Taiwan. Neither would they be effective in Indonesia or Malaysia, or be able to compete with Europeans and Americans, who have a much better command of English.

The best way to give the majority of monolingual Singaporeans a chance to make a good life is to give them home-ground advantage by making Singapore itself a vibrant cosmopolitan city. This requires modest workforce growth via greater use of indigenous labour and some immigration.

The writer is co-director at the Asia Competitiveness Institute, Lee Kuan Yew School of Public Policy, National University of Singapore.




The inclusive society and its limits
By Tan Ern Ser, Published TODAY, 26 Feb 2013

Before the multi-cornered debate on the Population White Paper has even settled, we now have Budget 2013, which provides a fairly detailed analysis of the challenges facing the Singapore economy and society.

It also offers some robust responses on how best to handle the foreign worker issue, while keeping the economy vibrant and productive, and the society, Singaporean-centric.

Budget 2013 comes across as focused on addressing the 2011 General Election and post-election hot button issues — housing, transport, healthcare costs (particularly that of seniors), income inequality and relative social mobility — as comprehensively as possible, and seemingly with greater urgency.

The proposed Budget also dispenses a broad spectrum of support — including some in generous form — to Singaporeans.

But it does not deviate from the fundamentals — particularly that of ensuring financial sustainability, and that every giveaway should serve some purported social or economic end.

Correspondingly, while the Budget items to promote an inclusive society can be construed as welfarist, they do not undermine the ruling party’s known position on the welfare-state model.

MIDDLE-INCOME UNCERTAINTY

What, then, is new about Budget 2013?

For one thing, the term “middle income” appears quite frequently throughout the speech. This differs from previous years where primarily the low-income were slated for assistance, in order to help them achieve some measure of self-reliance, such as through Workfare.

This year specifically, there are various items, such as progressive tax rates on properties and cars, even measures aimed at further controlling the issuing of S- and E-Passes, which can be interpreted as benefitting middle-income Singaporeans.

Also prominent in the Budget statement is the term “social mobility”. Unlike previous official positions on this issue, which argued that social mobility is possible and does occur even for low-income Singaporeans, Budget 2013 recognises that relative social mobility differs across the income hierarchy and that it takes more than bursaries and fee waivers to help low-income Singaporeans rise up socially.

It proposes some Budget items aimed at helping children from low-income families acquire social and cultural capital through enrichment and support programmes in school.

Clearly, there is much to applaud in Budget 2013. However, I am not sure if it can go far enough to help the middle income believe that the Singapore Dream is not only possible, but highly probable.

While real income has risen over the last five years, I reckon the confidence of middle-income Singaporeans regarding job and income security, and the career prospects of their children, has been somewhat shaken.

At the same time, some among the middle income also form part of the “sandwiched” generation. While admittedly there are new proposals targeting elderly Singaporeans, I wonder if middle-income folks who have to support children through university together with uninsured ageing parents in poor health can find any reason to celebrate the senior-friendly aspects of Budget 2013.

On balance, I believe Singaporeans will benefit from Budget 2013, but it would be much harder, though not impossible, to take achieving the 5Cs for granted. I guess a consolation is that we are better off than folks in some parts of the euro zone, precisely because we uphold the principle of fiscal prudence.

Dr Tan Ern Ser is Associate Professor of Sociology at the National University of Singapore and Faculty Associate at the Institute of Policy Studies, Lee Kuan Yew School of Public Policy.


Related
Budget 2013 website

Legislated framework would mean higher costs for SMEs: ASME

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By Monica Kotwani, Channel NewsAsia, 28 Feb 2013

The Association for Small and Medium Enterprises (ASME) has said any framework that legislates SMEs to hire Singaporeans will result in increased costs and red tape.

ASME's president, Chan Chong Beng, made the statement on the sidelines of a Fair Employment Practices seminar on Thursday.

But Mr Chan acknowledged that there is an urgent need among SMEs to restructure work processes in order to survive, in light of the government's tightening of restrictions on foreign labour.


For many small and medium enterprises, Mr Chan said further tightening of the foreign labour inflow has been a "bitter pill to swallow".

"Companies that are not doing well today and are still looking for workers will really have to look into the future of their business, or whether they should re-look their productivity, their work process," he said.

"And you know the government is not likely to U-turn on foreign workers and in fact it is tightening," he added.

He said that in restructuring their work practices, SMEs can bust the misconception that productivity increase is only dependent on the use of technology and machines.

However, Mr Chan said legislating a fair employment policy is not the way to go.

He was commenting on possible new measures to ensure fair hiring practices here which could include requiring companies to advertise job vacancies to locals, before they can apply for a foreign work pass.

Instead, Mr Chan said there should be guidelines to instil best employment practices among SMEs.

He said: "Good guidelines like what TAFEP (Tripartite Alliance for Fair Employment Practices) is doing right now - teaching SMEs and putting this into the mind of SMEs.

"But as I said earlier, as a Singaporean employer, I would definitely and most of my SME members would want to employ Singaporeans. Getting foreigners is the last thing in their head."

For stakeholders, the need to adopt fair employment practices has become more urgent.

Ang Yuit, managing director of The Adventus Consultants, said: "For many of us, the tightening of the workforce is a reality, and try as we might, many of us are dealing with that reality already, and being Singaporeans, we do know that things are a little crowded, so for many of us, we're dealing with that."

Yet a survey conducted by TAFEP found that 64 per cent of some 550 SMEs surveyed do not place importance on adopting fair employment practices despite the fact that many have shown some diversity in their workplace.

The number of organisations signing the alliance's Pledge of Fair Employment Practices has increased, from about 600 in 2007 to more than 2,100 today.

The survey found that of those SMEs that highlighted barriers to diversity and inclusion in the workplace, about 35 per cent of them thought it was due to a lack of knowledge and guidance.

So TAFEP has launched an e-toolkit on its website, in a bid to address this issue.

The toolkit features interactive games, as well as an assessment tool that determines how open one's workplace is to fair practices.




Don't rush into new framework on fair employment practices, say stakeholders
By Imelda Saad, Channel NewsAsia, 27 Feb 2013

Business groups say the government should not rush into any new framework to promote a Singaporean-first HR policy.

They were responding to recent comments by Finance Minister Tharman Shanmugaratnam, during the Budget announcement, on possible new measures to ensure fair hiring practices in Singapore.

No one knows for sure what the new framework will be like.



But an idea was floated by the Finance Minister who said the Manpower Ministry has been studying work pass policies in various developed countries.

Some countries, for example, require companies to advertise job vacancies to locals before they can apply for a foreign work pass.

The Manpower Ministry says it will consult various stakeholders on this new framework.

Mr Heng Chee How, Co-Chair of the Tripartitie Alliance for Fair Employment, said it's an important signal by the government.

"I think the most straightforward read of that would be to say that it is an open direct commitment on the part of the government that it would do whatever is necessary through policy to ensure that the Singaporean core is safeguarded and strengthened, and that would include the area of manpower recruitment," he said.

Mr Chan Chong Beng, president of the Association of Small and Medium Enterprise, cautioned against rushing into any new restrictions.

"You may not get the best people that you want. The second thing is it will slow down the company's expansion if they need workers urgently and of course, thirdly... the cost of recruitment will go up," he said.

The Singapore National Employers Federation has said that employers are prepared to make reasonable efforts to hire and develop Singaporeans.

But they do not support calls to comply with additional control measures such as tests to fill a vacancy with a Singaporean before employment passes can be approved.

It said there are already constraints with work permits and 'S' passes for semi-skilled workers.

Subjecting employers to additional administrative hurdles before work passes can be approved, it said, will lengthen the time for hiring, add more costs and new rigidities and be unnecessarily onerous on employers, especially the SMEs.

This will undermine Singapore's labour market flexibility which has been a key competitive advantage in attracting and increasing investments that creates jobs for Singaporeans.

Mr Mark Hall, vice president of recruitment company Kelly Services, said MNCs too may face problems.

Mr Hall said: "Multi-national companies come here to enjoy multiple benefits and that could include being a safe regional hub, a great business location, but in addition for a company to thrive, they require talent, and that talent may come in different forms and at different levels.

"In addition, companies as part of their global mobility in attracting talent, like to transfer people from other countries into Singapore to enhance their attractiveness to employees.

"If their employee cannot get a job in Singapore because of a talent restriction, that may indeed have a negative impact on that company's attraction on their target employees as well.

"So companies may decide that if the restrictions are too tough, we may need to choose another location in which our business can thrive better."

Guidelines for fair employment practices under the Tripartite Alliance for Fair Employment Practices (TAFEP) were last revised in 2011 to include a chapter on "Hiring and Developing a Singaporean Core".

Among the guidelines is that employers should ensure jobs advertised must be open to Singaporeans.

Whatever the new framework, Mr Heng said meritocracy should be at the core of hiring policies.

Mr Heng said: "Any new framework, over and above TAFEP guidelines that can strengthen the need for employers to look seriously at Singaporean job seekers before they look elsewhere, I think, would be helpful to Singaporean job seekers who have the competence and the aptitude for those jobs."

Mr Chan suggested that the Wage Credit Scheme, aimed at helping companies pay more to low-wage workers here, should be given time to take effect, before any additional measures are introduced to ensure fair employment practices.

"If you put too much of framework, by then, it would be the employers who are complaining, not the employees who are complaining. So it will swing the other way round. So why don't we just let the guidelines and wage credit work out?" he asked.

And Mr Chan said most employers would know that it makes sense to hire Singaporeans first.

He added: "As an employer, I should know who is the best person I should recruit besides salaries. Now, salaries for foreigners are no longer cheap. I would obviously employ somebody who knows Singapore, who understand the culture, who can straightaway get into society.

"I don't have to worry about whether to give him time to settle down. I think employers all have this same feeling. It is only when we can't find locals, that's when we resort to foreign workers."

The authorities say whenever they receive a complaint of foreigners hiring only their countrymen, or companies just hiring certain nationalities, they will look into those cases, and employers will then have to comply with the guidelines.

On Thursday, some executive council members from the Association of Small and Medium Enterprises will sign a pledge to signal their commitment to fair employment practices.

During the Budget statement, Mr Tharman had said that any new framework "must enable companies to continue to meet their competitive needs so that they can provide Singaporean professionals ample opportunities to do well in their careers". He added that this framework is however "not a matter to be rushed".

Hong Kong unveils its Budget 2013

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HK 'may not be able to make ends meet'
Finance chief hints at wider tax base as population ages, health costs rise
By Li Xueying, The Straits Times, 28 Feb 2013

HONG KONG - Hong Kong, faced with a greying population and a shrinking workforce, "may not be able to make ends meet" in future, warned its financial secretary. But Mr John Tsang stopped short of saying that it is considering widening its tax base - a politically controversial move here.

"There is room, perhaps, to broaden the base. But thorough consideration is necessary," he said at a press conference, after announcing the government's Budget for the year.


Instead, a new working group will look at "more comprehensive planning" of its public finances. The Straits Times understands that it will examine what other governments are doing to boost public coffers - for instance, the Australian government's Future Fund which invests budget sur- pluses and Singapore's move from civil service pensions to the Central Provident Fund.

Presenting the first Budget under Mr Leung Chun Ying's administration yesterday, Mr Tsang painted a dire picture of Hong Kong's demographic challenge.

By 2041, there will be just 1.8 adults supporting an elderly person aged 65 and above, down from 5.3 in 2011.

"I expect that the growth of government revenue will drop substantially if our tax regime remains unchanged," he said. "Meanwhile, expenditure on welfare and health care will soar. We may not be able to make ends meet."

Asked if the government was reviewing the tax regime - such as introducing a goods and services tax (GST) or a more progressive structure, Mr Tsang recounted how a government proposal for a GST in 2006 was dropped after widespread opposition.

"The message was very clear," he said. "There is no good time to talk about it. When times are good, people question why you need to tinker. When times are bad, it's even worse."

He added that the government is auditing taxpayers to ensure it gets what it is owed. Fee revisions are also under way. "If we can regularise these income streams, we don't really need other sources."

Hong Kong, like Singapore, has competitively low taxes. Just 12 per cent of companies here pay profit, or corporate, tax. It has a population of 7.2 million, and 1.4 million of its 3.5 million workforce pay salary, or income, tax.

Experts say Hong Kong has to tread carefully in any attempt to raise taxes. Said JP Morgan economist Lu Jiang: "Low taxes are a key reason why we are attractive to companies and talents."

Mr Tsang yesterday presented a basket of sweeteners and stimulants for the people and the economy respectively, as he revealed that growth last year stood at just 1.4 per cent - the slowest since the 2009 recession.

A modest recovery is on the cards, with gross domestic product (GDP) forecast to grow between 1.5 per cent and 3.5 per cent this year. But 2013 will still be challenging, he said, citing an unstable external environment.

From next year to 2017, GDP is expected to grow at 4 per cent annually, slower than the 4.5 per cent average in the past decade.

A raft of measures will give relief to the elderly, families and students. A HK$56 billion (S$9 billion) sum will be spent on social welfare - allowances for the old, waiver of public rents and electricity subsidies. Another HK$63 billion will go to education, including a HK$15 billion injection into a training fund for the low-skilled.

This, say government sources, is aimed at lifting the city's labour force participation rate, now at 60.8 per cent, and is crucial given the impending labour crunch.

To boost the economy in the long term, key pillars like logistics and tourism received a leg-up.

Amid the dry statistics and the grim outlook, there was a moment of levity at the press conference. With all eyes on whether the Budget has enough for everyone, there arose the question of whether it took care of the middle class.

To this, Mr Tsang, who reportedly draws HK$320,000 in monthly pay, said to raised eyebrows: "I think I understand the needs of the middle class. Because I am a member of the middle class myself."


Yahoo chief's 'off the cloud, back to cubicle' order rankles

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By Maureen Dowd, Published The Straits Times, 28 Feb 2013

WASHINGTON - When Marissa Mayer became queen of the Yahoos last summer, she was hailed as a role model for women.

The 37-year-old supergeek with the supermodel looks was the youngest Fortune 500 chief executive. And she was in the third trimester of her first pregnancy. Many women were thrilled at the thought that biases against hiring women who were expecting, or planning to be, might be melting.

A couple months later, it gave her female fans pause when the Yahoo CEO took a mere two-week maternity pause. She built a nursery next to her office at her own expense, to make working almost straight through easier.

The fear that this might set an impossible standard for other women - especially women who had consigned "having it all" to unicorn status - reverberated.

Even German family minister Kristina Schroeder chimed in: "I regard it with major concern when prominent women give the public impression that maternity leave is something that is not important."

Almost two months after her son, Macallister, was born, Ms Mayer irritated some women again when she bubbled at a Fortune event that "the baby's been way easier than everyone made it out to be".

"Putting 'baby' and 'easy' in the same sentence turns you into one of those mothers we don't like very much," columnist Lisa Belkin chided in The Huffington Post.

Now Ms Mayer has caused another fem-quake with a decision that has a special significance to working mothers. She has banned Yahoos, as her employees are known, from working at home (which some of us call "working" at home). It flies in the face of technology companies' success in creating a cloud office rather than a conventional one.

Ms Mayer's friend, Ms Sheryl Sandberg, of Facebook wrote in her new feminist manifesto, Lean In: Women, Work, And The Will To Lead, that technology could revolutionise women's lives by "changing the emphasis on strict office hours since so much work can be conducted online". She added that "the traditional practice of judging employees by face time rather than results unfortunately persists" when it would be more efficient to focus on results.

Many women were appalled at the Yahoo news, noting that Ms Mayer, with her penthouse atop the San Francisco Four Seasons, her Oscar de la Rentas and her US$117million (S$145million) five-year contract, seems oblivious to the fact that for many of her less-privileged sisters with young children, telecommuting is a lifeline to a manageable life.

The dictatorial decree to work "side by side" had some dubbing Ms Mayer not "the Steinem of Silicon Valley" but "the Stalin of Silicon Valley".

Ms Mayer and Ms Sandberg are in an elite cocoon, and in USA Today, writer Joanne Bamberger fretted that they are "setting back the cause of working mothers". She wrote that Ms Sandberg's exhortation for "women to pull themselves up by the Louboutin straps" is damaging, as is "Mayer's office-only work proclamation that sends us back to the pre-Internet era of power suits with floppy bow ties".

Men accustomed to telecommuting were miffed, too. Billionaire Richard Branson tweeted: "Give people the freedom of where to work & they will excel."

While it is true that women have looked to technology as a levelling force in the marketplace, it is also true that tech innovators - even as far back as Bell Labs scientists - have designed their campuses around the management philosophy that intellectual ferment happens when you force smart people to collaborate in person and constantly bounce creative ideas off each other.

Ms Mayer has shown she is willing to do what it takes, with no coddling. She has a huge challenge in turning around Yahoo - she was the third of three CEOs at the company last year alone. She had success brainstorming face to face during her years at Google, where she was the 20th employee, the first female engineer and the shepherd of over 100 products.

The New York Times' Laura Holson wrote that when meeting with Google subordinates, Ms Mayer came across like a "meticulous art teacher correcting first-semester students".

Ms Mayer's bold move looks retro and politically incorrect, but she may feel the need to reboot the company culture, harness creativity, cut deadwood and discipline slackers before resuming flexibility.

Coming into the office, Yahoo HR chief Jackie Reses wrote in a memo, ensures that "some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people, and impromptu team meetings", adding tartly that if Yahoos "have to stay home for the cable guy, please use your best judgment in the spirit of collaboration".

Maybe as Ms Mayer rejuvenates "the grandfather" of Internet companies, as she calls Yahoo, she needs the energy and synergy of a start-up mentality. She seems to believe that enough employees are goofing off at home that she should bring them off the cloud and into the cubicle.

But she should also be sympathetic to the very different situation of women - and men - struggling without luxurious layers of help. Ms Mayer has a nursery next to the executive suite. But not everyone has it so sweet.





More HDB multi-storey car parks to house rooftop gardens

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By Bryant Chan, The Straits Times, 28 Feb 2013

MORE than 100 multi-storey carparks with rooftop gardens are under construction, the Housing Board announced yesterday.

The new facilities will allow residents to plant their own flowers and vegetables, and give them access to foot reflexology paths and study corners.

Around another 100 of them have already been built, creating roughly 20ha of skyrise foliage across the island.

Meanwhile, the HDB also intends to plant 9ha of rooftop greenery in existing multi-storey carparks and housing blocks over the next few years.


Writing on his Housing Matters blog, he said similar schemes in Dover Crescent and Jurong East had encouraged a sense of community among residents.

Community gardening is one of a number of innovations introduced over the past 50 years as part of a campaign by the Ministry of National Development.

Another is the Prefabricated Extensive Greening system, which enables rooftop plants to thrive without irrigation for long periods.

The HDB Building Research Institute is also looking into two “vertical greening” systems, which allow shrubs to be installed on the sides of walls.

Called Verti.Gro and Verti.Green, they are undergoing trials in Sembawang and Woodlands.

Last year, the Government spent $230,200 installing rooftop foliage on multi-storey carparks and low-rise HDB blocks.

Singapore has more than 50ha of rooftop greenery in housing estates, schools and shopping centres, putting it among the world’s leading cities in this area.

Why we invent in Britain but build in Singapore

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By James Dyson, Published TODAY, 28 Feb 2013

For the past 15 years, Dyson’s highly-skilled engineers have been developing a tiny revolution in our laboratories. It is a new motor a third the size of a traditional one, but which can spin 100,000 times a minute — five times faster than a Formula One engine. Making 6,000 adjustments a second for optimal performance, the Dyson digital motor can supercharge prosaic machines.

At Dyson we invest heavily in our ideas and develop all of our technology in Britain: All our research takes place in Malmesbury where we employ 850 world-class design engineers and scientists — about a third of them recent graduates.

Our new motor performs like no other — and because we are developing it in our own laboratories, with our own people, no one else can get their hands on it (despite trying!).

This is not only good for Dyson, but also for Britain. The intellectual property is owned here and all the profits will flow back to the United Kingdom where we pay more than 85 per cent of our global tax.

But last week, Dyson opened a new £150 million (S$281.4 million) motor manufacturing facility in Singapore.

Why?

Savvy governments understand the need to support advances like our new motor and to create incentives for companies to develop them. They also value the highly skilled workforce able to develop them — 40 per cent of graduates are engineers, versus 2 per cent in Britain. They realise that the more successful the company, the more they export, bringing more revenue into the country and employing more people.

And the potential for discovery at the moment is enormous, particularly in the sphere of materials. There are significant gains to be made from materials such as carbon 60 and graphene, which was discovered in Manchester. This is 40 times stronger than steel and 1,000 times more conductive than silicon.

Thankfully, Britain is moving in the right direction and there is a renewed desire to develop technology on its shores.

Prime Minister David Cameron has increased the research and development tax credit — which supports companies that take risks and invest in developing ideas for the future — to 225 per cent. As a result, patent applications rose 29 per cent in 2011 and investors have reacted positively.

But Britain still has a shortage of engineers — it has a 60,000 engineering deficit. Who will develop the ideas?

IDEAS AS TRUMP CARDS

Britain is not the only country that is creating incentives for invention — and companies such as ours are in global competition. Singapore understands this and rewards investment in research and development with a thumping 400 per cent tax credit. The country supports and values inventiveness and backs it up with an education system that encourages ingenuity — they have plenty of world-class engineers.

Bereft of natural resources, Singapore realises that human resources and ideas are its trump cards.

The result is a buoyant economy, with highly inventive companies such as Rolls-Royce knocking at its door.

Building a complex motor such as the one that Dyson is developing, with minute tolerances, requires the precision of a fully automated production line. The highly-skilled workforce, the tax incentives and the nearby supply chain make Singapore appealing for us.

We will make six million motors this year; increasing our production capacity by 100 per cent — a necessary jump to meet rising demand, particularly from Japan and America. We source the motor’s 22 components from across Asia, so it makes little sense to ship them to Britain, only to export the finished motors back again. So Singapore is the obvious place for production.

Britain’s focus should be on generating ideas and patenting them — that is the high-value part of the process and the one that will earn this country a competitive advantage. Britons must focus on being the best problem solvers in the world, developing technology and then exporting it.

And for this Britain needs high quality engineers, backed up by supportive government incentives. The country has the foundations in place — but continuing government support, both through the education system and tax system, is essential.

Sir James Dyson is the founder of Dyson, the technology company. This commentary first appeared in British daily The Times.




Dyson scores in efficiency at its S'pore plant
Only 13 operators needed to oversee annual production of 4m motors
By Cheryl Lim, The Straits Times, 22 Feb 2013

COMPANIES keen to boost their productivity might do well to take a leaf out of technology company Dyson's book.

The multinational firm's new high-technology manufacturing facility has 210 employees but requires only 13 operators to oversee the annual production of four million motors, with much of the work carried out by 50 robots.

The remaining staff are manufacturing technicians, shift leaders, managers and engineers.

Dyson said it had drawn on Singapore's pool of highly skilled engineers, but declined to disclose how many Singaporeans had been hired. The $100 million facility in Pioneer Crescent started production in August last year.

The investment is a vote of confidence in Singapore even as some multinationals raise concerns about setting up shop here, citing inflation, rising costs, expensive property and staff shortages.

Headquartered in Britain, Dyson is best known for producing bagless vacuum cleaners and bladeless fans.

The motors produced at the Pioneer Crescent facility are used in the production of Dyson's vacuum cleaners and hand dryers.

Previously, it had contracted production of its motors to a local manufacturing firm.

But in 2011, Dyson decided to set up a facility to produce its own motors, a move aimed at giving the company more control over its intellectual and production processes.

"We chose Singapore for motors manufacturing because of its high-precision nature and Singapore's history in high-precision manufacturing, and also because of (the facility's) proximity to our suppliers," said Mr Adriano Niro, Dyson's head of motors engineering.

Mr Niro added that the push to build the automated facility has been driven by the firm's focus on creating lighter and more powerful motors.

"You can no longer assemble them reliably using jigs and fixtures and people. You need a level of automation. So you've got very precise alignment of parts, a balancing of bearings for example.

"These challenging specifications mean that, getting consistency in terms of quality, you need automated manufacturing."

Mr Leo Yip, chairman of the Singapore Economic Development Board, said: "(The opening of Dyson's new facility) affirms Singapore's status as a strategic base for advanced manufacturing in Asia, given our skilled workforce, world-class logistics infrastructure and strong IP (intellectual property) protection."

Declining populations make peaceful neighbours

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By Lee Kuan Yew, Published The Straits Times, 1 Mar 2013

WHEN a nation's population is growing it is usually accompanied by a sense of optimism, which is then followed by a desire for expansion. This was the case in both Germany and Japan when World War II broke out.

In 1931 Japan's population was 64.5 million and occupied 145,882 square miles of land. (Its total fertility rate, or TFR, reached 4.1 by the late 1930s.) Japan cast its eye on Manchuria, seeing it as a source of limitless natural resources and as a buffer between itself and Russia, and invaded in September 1931.

China's population was 492.1 million and occupied an area of 3.7 million square miles. But it was not a united land, which made it weak. Japan carried out skirmishes against China during the ensuing years, but in the middle of 1937 the conflicts escalated into full-scale war.

By the end of October 1938 China's Kuomintang government had retreated south to Chungking, and by 1941 Japan had captured all of China's coastal cities and large tracts of the neighbouring countryside, as well as northern and southern French Indochina.

In July 1941 the US government issued an ultimatum to Japan: withdraw from Indochina or the United States would impose an oil embargo on Japan. Remember that in 1941 the US had a population of more than 130 million and a far more powerful industrial base than Japan had.

Nevertheless, on Dec 7, 1941 Japan took a huge gamble and without warning launched more than 350 fighters, bombers and torpedo planes in two waves from six aircraft carriers, attacking American naval vessels at Pearl Harbour. (Fortunately for the US its aircraft carriers were out at sea and escaped the surprise attack.) Japan simultaneously invaded the whole of South-east Asia in order to gain control of the Dutch East Indies' oil.

Inevitably, the US rebuilt its navy, and during the Battle of Midway in June 1942 sank most of those six Japanese aircraft carriers and their support vessels.

However, the Japanese proved to be intrepid fighters, willing to fight to the death rather than surrender. Japan's army became the most brutal and merciless in the world. The Battle of Iwo Jima was so ferocious that afterward the Americans estimated they would lose a million men if they attempted to take the Japanese mainland. Instead they dropped two atomic bombs, one on Hiroshima and the other on Nagasaki, which put paid to Japan's ambitions of empire in Asia.

A similar situation occurred in Germany. Its TFR in 1939 was 2.6. Among other things, Germany wanted lebensraum (living space) for its people. Hitler pushed east during WWII to annihilate the Slavic peoples in Ukraine and Russia so those lands could be populated with Germans. But he and his generals underestimated the endurance and valour of the Russian people, as well as the bitterly cold winter conditions under which they would be fighting. Consequently, they suffered heavy casualties at the hands of the Russian armed forces.

What have we learnt?

BOTH Japan and Germany now have declining birth rates. Germany's TFR was 1.4 in 2012, or about eight births per thousand people; Japan's TFR has also dropped to 1.4. By 2060 it is estimated that Japan's current population of 128 million will have dropped to 87 million. Neither nation has the need nor the stomach to start another war.

One reason for the world's relative peace and stability today is that all developed countries have a TFR of less than 2.1. (Singapore's is 1.2.) Some fast-growing developing countries also have low TFRs; for instance, China's TFR for 2012 is estimated to be 1.6. Such countries no longer have a need to go searching for lebensraum.

But many developing countries have high TFRs, the largest of these being India, with its 2012 TFR estimated to be 2.6. This means more overcrowding and inadequate infrastructure, schools as well as medical and social services. Africa has even higher TFRs, with many of its countries between 4 and 7, far higher than the replacement rate of 2.1.

The world has suffered the consequences of expanding populations before. What looms on the horizon? And will we be prepared to confront it?

The writer is the former prime minister of Singapore. This article first appeared in the March edition of Forbes magazine.

Tougher action to clean up public food places

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Operators face cleaning shutdown on hitting 12 demerit points instead of 24
By Ian Poh, The Straits Times, 1 Mar 2013

THE National Environment Agency (NEA) is toughening up its enforcement of cleanliness at public food places, after a jump in complaints about filthy conditions.

Also, the number of tickets its inspectors issued for lapses has doubled in a year, rising from 131 to 236 for dirty toilets last year, and soaring from 28 to 49 for pest infestation. Messy tables are also a common complaint.

So from today, privately run foodcourts, canteens and coffee shops will have six demerit points slapped on them when NEA inspectors spot cockroaches or rats in the establishments.

When their operators chalk up 12 demerit points in a year, the place will be shut down for up to three days for a good and thorough cleaning. Previously, the punishment was meted out when they hit 24 demerit points.

Besides demerit points, the 2,300 or so operators of these places also face fines for every lapse in cleanliness or hygiene.

The tougher measures are "aimed at encouraging operators to place greater emphasis on the overall hygiene standards of their premises, as part of our concerted efforts to ensure food safety for Singaporeans," said NEA's director-general of public health Derek Ho yesterday.

On its part, the NEA will track more closely food outlets notorious for not keeping their toilets clean and/or their premises free of pests. Its inspectors will check on them at least six times every three months.

Eating out is a common activity among Singaporeans, and foodcourts, canteens and coffee shops are places they frequent.

A common complaint to the NEA is that the toilets are dirty or in "poor working condition".

This despite more operators taking steps to keep them cleaner, the NEA told The Straits Times.

Last year, it received 558 such complaints, up from 476 the previous year.

Other complaints ranged from pest infestations to dirty tables.

The NEA, in the meantime, had stepped up its inspection of these places since November 2011, a move that convinced it of the need to get operators to clean up.

So, throwing sewage into an open drain or failing to keep an area pest-free will carry the maximum fine of $400 and six demerit points.

Minor offences like failing to display the operating licence will incur a $200 fine and two demerit points.

With the change, demerit points from the past year will be erased so that operators start on a clean slate, said the NEA.

The new rules do not apply to food handlers, who are governed by a separate set of rules. As for hawker centres, NEA manages them and contracts cleaning firms to maintain the common areas.

Operators like Food Junction are not worried about the change.

"Tightening the regulations will benefit our customers. We have always been practising NEA's guidelines," said Ms Claudine Tay, customer relations manager for Food Junction Group which operates 12 foodcourts in Singapore.

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