Quantcast
Channel: If Only Singaporeans Stopped to Think
Viewing all 7511 articles
Browse latest View live

Cheap, on-demand transport for Japan's elderly

$
0
0
Service is part of govt's efforts to meet the needs of ageing population
By Kwan Weng Kin, Japan Correspondent, In Tokyo, The Straits Times, 8 Sep 2014

WHEN the nearest bus stop is far away and taking a taxi is too expensive, elderly Japanese who need a convenient yet economical way to get to the hospital or supermarket can turn to on-demand bus services introduced by their local government.

Chigasaki city, about an hour from Tokyo by express train and where the elderly make up 30 per cent of the population, is a new entrant into the business.

Last December, the city introduced an on-demand bus service from 7am to 8pm every day, using an eight-passenger vehicle.

Users of the service, which is outsourced to a local taxi firm, must pre-register with the city office. They book the bus by telephone at least an hour ahead of the pick-up time.

A one-way trip costs a mere 100 yen (S$1.20), well below a minimum 710 yen for a taxi. Pre-schoolers ride for free and do not need to register. The bus driver is left to coordinate the bookings and decide the best route to pick up users and take them to their respective destinations.

In principle, users can be picked up and dropped off only at designated spots. But many of these spots coincide with ordinary bus stops.

The on-demand service added many pick-up/drop-off points so that users do not have to walk far from their homes or to their destinations.

"These additional points coincide with garbage collection points," said Mr Satoshi Yamazaki, a spokesman for the city, referring to the common practice in Japan of assigning points in each neighbourhood to which residents have to take their garbage for collection.

Mrs Yoshiko Kuroda, who is in her 70s, uses the service about three times a month.

"It is convenient," she said. "I no longer have to walk up a long slope to catch the bus."

Nearly 320 of Japan's 1,741 municipalities are operating similar on-demand services, many in areas where declining populations have put traditional bus services out of business.

Latest population estimates show that the number of elderly people aged 65 and above in Japan has reached 25 per cent of the population, and will reach nearly 40 per cent by 2060.

To meet the needs of the growing ranks of the elderly, the Japanese government is reportedly planning to double the number of municipalities offering such subsidised on-demand services to about 700. Some of these on-demand services even make use of taxis instead of mini-buses. In Fukuoka prefecture's Yame city, for instance, an on-demand service utilising taxis to navigate narrow country roads offers door-to-door convenience for users at 300 yen a trip.

Despite all this, Chigasaki's on-demand service, which has been available for more than six months, is struggling.

The average number of users per day is only 13, far short of the target of 36. Usage also drops off sharply on weekends and holidays.

"On weekends, older people probably avoid going out as it is crowded or they depend on family members for transport," said Mr Yamazaki. Some users have also griped about the long booking time required. But according to Mr Tatsuo Sekino, director of the city's Urban Policy Division, the one-hour booking time is to ensure that the service will not compete unfairly against taxis, which charge higher fares.

It is also a costly service to run, costing Chigasaki city nearly 20 million yen. "It is a heavy strain on the city's coffers. But we are obliged to operate transportation services for residents," said Mr Sekino.

Mrs Kuroda hopes the service will not be terminated because of the lack of demand. "When Japanese society ages, the number of users will definitely go up," she said.



End of the road for Toyota Crown cabs after 32 years

$
0
0
After 32 years, last taxi will be scrapped by end of this month
By Toh Yong Chuan and Melody Zaccheus, The Straits Times, 8 Sep 2014

ONCE the king of the roads here, Toyota Crown taxis will be gone forever by the end of the month.

Only 349 of the vehicles remain today, a far cry from the model's heyday in 2006, when 19,000 such taxis - or eight in 10 of all cabs - plied the roads.

The taxis, known for being roomy and reliable, have been phased out because they cannot meet the stricter Euro IV emission diesel standards, which apply to vehicles registered after September 2006.

Taxis are allowed to be used for only eight years, so the last batch of Crowns registered before the stricter emission rules kicked in will have to be scrapped by the end of this month.

The iconic cab with its distinctive boxy design is among the first Japanese models to break into Singapore's taxi market. It first made an appearance here in 1982. Toyota distributor Borneo Motors said more than 32,600 Crown taxis have been sold since.

Retired car industry veteran Lee Chiu San noted that before the Crown, the taxi model of choice in the 1960s and 1970s was the British-built Morris Oxford.

"(The Crown is) the workhorse model for the taxi market... Taxi drivers like its spaciousness and durability," he said.

Cabbies still driving the Crown will be sad to see it go.

Said SMRT cabby Chua Kiang Wee, 58, who has driven two Crowns since 2000: "Some wear and tear is normal, but the Crowns have never broken down on me."

Premier cabby Tan Ah Kee, 65, who has been driving the model for most of his 20-year career, said: "The boot was big enough for four medium-sized pieces of luggage."

Trans-Cab driver John Wong's Crown has travelled more than 1.45 million km in eight years. "It must have gone all over Singapore many, many times," said the 68-year-old.

The highest mileage clocked by a Crown is an SMRT cab which has travelled more than two million km - the equivalent of going round the earth more than 50 times, or going to the moon and back, twice.

The Crown's exit also means the end of the cheapest flag down fare here of $3, a rate companies could charge because the vehicles cost less to purchase.

The next cheapest flag down fare is $3.20 for Comfort and CityCab's Sonatas and Prime's Toyota Axio and Honda models.

The Crown's demise also means the end of the era when a single model dominated the taxi market. There are now at least 20 different taxi models plying the roads .

Lab technician Chris Lee, 32, said he will miss it.

"Crowns were so common previously... My parents and I would hop into a Crown to visit relatives during occasions such as Chinese New Year, and whenever we needed to go to the airport to catch a plane."

He hopes to see some of the vehicles put on display, even if they are no longer on the road, and Borneo Motors has already applied to do so.

The company's commercial director, Ms Adelene Tan, said: "We are writing in to the Land Transport Authority for approval to keep a unit of the Crown taxi for sentimental value."


Taxi availability standards review should consider effectiveness of third-party apps: NTA

$
0
0
By Saifulbahri Ismail, Channel NewsAsia, 7 Sep 2014

Taxi booking apps have helped passengers find taxis, complementing the Land Transport Authority's (LTA) push for more taxis to be on the roads, which it has done with the introduction of availability standards.

The standards are set to be reviewed next year, and the National Taxi Association has urged the LTA not to raise them or even consider lowering them.



The LTA told Channel NewsAsia that even though taxi apps are one way to match supply and demand for taxis, it is still dependent on the taxis being on the roads to accept such bookings. Hence taxi availability standards are still important. The LTA said it is reviewing the impact of third-party apps on the taxi industry and how it may benefit taxi drivers and commuters.

Taxi availability standards were introduced last year. During peak periods, taxi operators need to have at least 80 per cent of their fleet on the roads.

Since the implementation of the standards, the percentage of taxis on the roads during peak periods has increased - from 82 per cent in 2012 to 87 per cent in the first five months of this year.

More taxis are also being utilised - from 65 per cent to 68 per cent over the same period. This means more taxis are plying the roads, and more commuters are using them. The National Taxi Association attributed this to the growth in the use of third-party taxi apps on smartphones.

National Taxi Association executive adviser Ang Hin Kee said: "Have more commuters been able to get a cab during peak hours? Are more taxis plying the roads during peak hours? If, already we are achieving that, then I think the (taxi availability) indicators can stay as they are or be adjusted downwards."

"You cannot ignore the fact that the apps have been a very effective way of matching demand and supply. We should welcome the fact that there are such tools, and therefore you don't have to use a very crude measure of availability indicators as it is today. We should welcome and be happy with the apps that are helping us meet the requirements," added Mr Ang.

The Association has been matching hirers and relief drivers to help cabbies meet the taxi availability standards. Under existing standards, taxi operators have to ensure 80 per cent of drivers clock at least 250 kilometres every day. Some drivers still have difficulties meeting the standards.

Premier taxi driver Foo Chi Yong said: "In the city, sometimes when you go for call bookings, you hardly travel any distance, and some of the drivers really can't make the 250km. So, it becomes a pressure for us and it will affect our livelihood and, of course, our driving."

Third-party taxi apps like GrabTaxi have helped cabbies get more passengers and helped passengers get a taxi quickly. "It's really useful, it takes no time to get a taxi anywhere, and anytime. I do use it a lot," said commuter Tan Thai Meng.

GrabTaxi said call booking numbers have been increasing twofold every month since it launched the app last October. GrabTaxi's general manager Lim Kell Jay said: "Looking at the trend of technology, the proliferation of smartphones, more and more people are going to do stuff on their phones."

"Our goal is to one day make it so easy and so seamless for passengers to book a taxi through their phones - in the comfort of the homes, their workplace, in the restaurant - that there is really no need for them to be on the streets and hail a taxi anymore, or even call the call centre," added Mr Lim.










Taxis 'vanishing' from airport queues before peak hour
By Karamjit Kaur, The Straits Times, 8 Sep 2014

TAXIS are doing their disappearing act again and, this time, it is just before peak hour charges kick in at Changi Airport.

A Straits Times check at about 4.45pm on a recent Sunday found more than 80 people in the Terminal 1 queue, and hardly a cab in sight. But at 5pm, when the airport surcharge increases from $3 to $5 - as is the case from Friday to Sunday, taxis appeared, and the queue cleared in under half an hour.

On other days, cabbies collect an extra 25 per cent of the metered fare during peak hours from 6am to 9.30am, and after 6pm.

Travellers said they have noticed that queues can start growing 15 to 20 minutes before the extra charges kick in and, in some cases, the wait for a cab can exceed 30 minutes.

The problem has become worse with growing passenger and visitor numbers, observers said.

Changi Airport Group spokesman Robin Goh explained: "The long queue for taxis observed on Sunday (when The Straits Times was there) was due to the combined effects of a peak in weekend flight arrivals at T1, as well as the crunch in taxi supply generally observed islandwide between 3pm and 5pm, when taxi drivers change shift."

Airport ground staff have also noticed that some taxis intending to pick up passengers just before the start of the surcharge period may slow down.

Customers have long complained that taxis vanish just before peak hour, but this is believed to be the first time the problem has surfaced at the airport.

In 2012, the Land Transport Authority announced a slew of initiatives to be introduced gradually, including setting standards for taxi companies for the number of cabs that must ply the roads during peak hours, and the minimum mileage that drivers should clock up every day. Standards were also set for the run-up to peak hours.

But the cab shortage just before surcharges kick in has persisted islandwide.

For its part, the airport is taking extra measures.

Said Mr Goh: "We have deployed auxiliary police officers to patrol the roadways along Airport Boulevard, as well the taxi holding areas across all three terminals, to ensure that taxi drivers do not wait out in the taxi holding area."

Not all taxi drivers feel the need to comply.

Said cabby T.L. Wong, 53: "I don't see why it is so wrong for taxi drivers to wait for the surcharge so we can earn more. It is just a few dollars extra for the passengers anyway."

Despite the crunch, Indonesian housewife Nadia Wijaya, 62, who visits Singapore a few times a year, felt that Changi was still an efficient airport. "If you think this is crowded, you should come visit Jakarta," she said.


Credit card swiped a second time? It's against privacy law

$
0
0
Public can now file report against retailers for collecting personal data
By Irene Tham, The Straits Times, 8 Sep 2014

IT IS done so quickly that you might not even notice it. But that extra swipe of your credit card by some merchants compromises your personal data and breaches data protection laws.

Known in the industry as "double swiping", the second quick swipe of consumers' credit cards is typically done after credit-card transactions have been approved.

Merchants do this to record the mode of payment for accounting purposes and to collect cardholders' personal data for marketing purposes such as loyalty programmes.

Even though banks have been telling retailers to stop doing this in the past two years as the practice exposes consumers' personal data to security risks, many retailers have not stopped.

But today, new data protection legislation allows consumers to file a report against rogue merchants.

"If the merchant wants to collect personal data beyond what is needed for the payment, the merchant should get the consent of the customer," a spokesman for the Personal Data Protection Commission told The Straits Times.

The Personal Data Protection Act was fully implemented on July 2 to safeguard consumers against the wrongful collection, use and disclosure of personal data for marketing.

Last week, The Straits Times spotted several merchants, including eateries and toy shops, double-swiping cards.

The Association of Banks in Singapore (ABS) said banks have asked merchants to consider alternative ways of collecting consumers' data. The Straits Times understands that some are dragging their feet as this involves changing the way they work and investing in new systems.

"Some merchants and retailers would need extra time to reconfigure their more complex systems," said Mrs Ong-Ang Ai Boon, ABS director.

Double-swiping undermines the latest advancements in card technologies. Credit card data now resides more securely in embedded computer chips instead of on magnetic stripes that can be skimmed by fraudsters.

Depending on how merchants design their cash registers, any information - from the cardholders' names to credit card numbers and card expiration dates - can be collected.

The double-swiping practice has left some consumers concerned about their privacy.

Engineer Ngiam Shih Tung, 47, said: "A credit card number and expiration date are all you need for a fraudulent transaction on some websites."

The Personal Data Protection Commission said it has not received any complaint about double-swiping so far.

Organisations found in breach of the Act could face a fine of up to $1 million.


SMEs 'at risk' in new ASEAN single market

$
0
0
They will face greater competition, but firms with strong presence in region will gain: Report
By Chia Yan Min, The Straits Times, 8 Sep 2014

THERE will be clear winners and losers when the ASEAN Economic Community comes into force next year, according to a new report.

The increased competition will hit small and medium-sized enterprises (SMEs) across South-east Asia.

On the other hand, companies that already have a strong presence regionally stand to benefit most from a more integrated ASEAN, the report from the Boston Consulting Group (BCG) said.

The ASEAN Economic Community (AEC), which is due to come into force by the end of next year, aims to create a single market and production base across the region, with minimal barriers to trade and investment.

The report also includes a survey of more than 230 business leaders and senior government officials, both within and outside the region, who were polled on their views about ASEAN.

It found that 80 per cent of those polled regard the AEC as a good business opportunity and believe it will accelerate growth in their industries.

However, the same percentage of respondents said they are bracing themselves for tougher competition when the AEC comes into force.

While 70 per cent of the poll's respondents said they believe more intense competition will encourage ASEAN companies to internationalise, 81 per cent said they expect SMEs to lose out.

BCG partner and managing director Michael Meyer, and its senior partner and South-east Asia head Vincent Chin, speaking to The Straits Times, said SMEs need to be "of a certain quality" to expand regionally.

Said Dr Meyer: "If you operate in a protected domestic market, you might not have the managerial capabilities and level of sophistication needed to compete internationally."

National agencies such as enterprise development agency SPRING Singapore and trade agency IE Singapore can play a role in helping SMEs become resilient enough to reap the benefits of a more integrated ASEAN, said Mr Chin.

Dr Meyer and Mr Chin co-authored the report with BCG senior partner and managing director Bernd Waltermann and Ms Evelyn Tan, the firm's lead knowledge analyst for its Global Advantage practice area.

The survey also compared levels of optimism about the AEC across ASEAN countries.

Malaysian companies were found to be the most optimistic about integration, while the Indonesian ones were the least upbeat.

Malaysian companies are keen on greater access to the larger ASEAN market beyond the country's relatively small population of 28 million, said Mr Chin.

But Indonesian companies are apprehensive because of the anticipated influx of competitors into the country, as the region becomes increasingly integrated.

BCG's report, which will be officially launched next month, also identified 50 ASEAN companies best positioned to take advantage of the AEC.

There are 10 Singapore companies in the list, including BreadTalk Group, UOB, CapitaLand and Swiber Holdings.

The companies generate annual sales of at least $500 million, are growing and profitable, and hold top market positions across ASEAN in their respective industries. These companies, and the rest of the private sector, will lead the way in integrating ASEAN through their efforts at regional expansion, said the report's authors.

Mr Jimmy Koh, the group head of investor relations at UOB, said the bank has almost 500 branches and offices across South-east Asia to support clients keen on expanding in the region.

The local lender is on track to generate 40 per cent of its profits from outside of Singapore by next year, said Mr Koh. "As our home market matures, we will see slower growth in the longer term and that makes our regional strategy even more crucial."


'Poor doors' pop up in cities

$
0
0
Separate entrances for well-off and low-income tenants fuel debate on rising income gap
By Melissa Sim, US Correspondent Washington, The Sunday Times, 7 Sep 2014

All the residents in the 274 apartments in a new building coming up in Manhattan will share the same swanky address in the Upper West Side, but not the same entrance.

Most will enter the development at 40 Riverside Boulevard via the main entrance which faces the Hudson River and is reserved for those who pay top dollar to live there.

The rest - those renting cheaper units - will use a small entrance on a side street.

Welcome to the world of "poor doors", as these have come to be called.

The rise of such separate entrances in London, New York City and now Washington DC is fuelling controversy over the growing income gap and class discrimination.

Many are wondering if this is indeed the direction that major cities should take as they grapple with the challenge of redeveloping land in the city centre without pushing out poorer residents.

Developers came up with the idea of dual entrances as a way of offering the well-heeled exclusivity while reaping government benefits for building luxury and low-cost housing on the same plot of land.

In East London, the main lobby of One Commercial Street has a concierge, marble floors, manicured plants and revolving glass doors. The "poor door" has a grey facade and opens on to a narrow alley with no sidewalk.

Low-income residents complain that the alleyway leading to the entrance is dark and unsafe and that they feel insulted by the segregation.

Across the pond, the still unfinished 40 Riverside Boulevard has been taking the heat for its "poor door", which leads to 55 affordable rental apartments housed in a six-storey segment of an otherwise upmarket building.

Those who qualify for these flats are low-income families who make 60 per cent of the Area Median Income - or about US$51,540 (S$64,600) for a family of four annually.

The monthly rent is around US$1,109 for a two-bedroom unit.

Affordable housing tenants will not have access to the 33-storey tower, where the units offer sweeping views of the Hudson River.

A two-bedroom, 1,400 sq ft apartment in that area would sell for around US$3 million.

Many of these developments also have separate amenities for the different tiers of residents.

At Queen's Park Place in north-west London, for example, "affordable tenants will not have use of the main private residential entrance, private courtyard gardens or basement car and cycle parking", according to the development's website.

Extell Development Company declined to comment on whether the various amenities at its 40 Riverside Boulevard project will be shared.

The original plan included swimming pools and basketball courts for well-heeled residents.

Ms Jenny Reed, deputy director at the DC Fiscal Policy Institute, believes that amenities should not be exclusive because low-income residents still pay rent, even if it is subsidised.

"In DC, tenants in mixed income housing are allowed to use the same amenities. Maybe the finishes are not quite the same for the affordable units but, on the whole, residents should have access to the same amenities," she says.

Elaborating on finishings, Ms Reed points out that a market-rate unit might get granite counter tops, while the affordable units might use a slightly cheaper material.

The concept of mixed-income housing is not new. In the US, the policy has been in place for at least 20 years, but there was never a need for a "poor door".

"Cities put many low-income subsidised units next to market-rate units in townhouse-type developments so there were of course separate doors," notes Ms Sharon Wilson Geno, a law lecturer at George Washington University who is an expert on affordable housing.

"As we see more and more high-rise buildings, that begs the question of having separate doors in the same building," she adds.

New York City introduced its Inclusionary Housing programme in the late 1980s. Developers get to increase the square footage of their developments if they pledge to build a certain number of affordable housing units.

Over the years, changes in the programme allowed developers to group affordable housing units together, instead of spreading them around the development, resulting in the possibility of having a "poor door".

Last month, Ms Alicia Glen, deputy mayor for housing and economic development, told The New York Times that separate front doors were not in keeping with the administration's principles of equality, and that the city was working to change the rules to ban them.

Affordable housing and urban planning experts say they have seen the benefits of income-mixing in developments in the past 20 years.

Ms Geno says that even though residents from different income levels do not necessarily become best friends, "educational outcomes and opportunities" tend to improve.

"There are better schools in the area or those with high incomes draw other amenities such as grocery stores and shops," she adds.

On the other hand, Dr Rolf Pendall, director of the Metropolitan Housing and Communities Policy Centre at The Urban Institute in Washington DC, says: "There may be some evidence that unmanaged income mixing can work out badly for subsidised tenants, who may experience high levels of stress if their non-subsidised neighbours look down on them."

But having shared doors does not solve all problems.

Dr Pendall adds: "We don't know whether shared entrances really result in more social mixing. Of course, separate entrances or 'buildings within a building' make it difficult to mix inside the development, but people also meet on the street, in nearby shops, and elsewhere."

Developers have argued that separating affordable units makes it possible for them to sell market- rate units at a higher price, thus making it possible for them to build more affordable units.

So, the reality is "separate entrances tell us that upper-income buyers in the US will pay more, perhaps a lot more, for an apartment whose lobby they don't have to share with people who can't afford that much", says Dr Pendall, and it is up to cities to weigh the costs and benefits of having or not having separate doors.

"Social mixing within buildings may come at the cost of the production of fewer affordable houses overall," he adds.

But Ms Reed believes regulators can stop "poor doors" from popping up.

"I haven't seen this happening in DC as we have a lot of mixed-income buildings, so if we are able to do it, I just can't see it being solely a function of financing," she says.

Having separate entrances to a building may reek of discrimination, but what if it is the low-income residents who opt to have separate wings?

In Washington DC, there is a unique case at Portner Place, where an affordable housing complex of rental units will be demolished and replaced with a mixed-income development.

Most of the residents there actually voted for the new development to have two wings with two separate entrances.

Low-income residents wanted to keep their community intact and asked for different amenities such as a computer room and a playground which they felt suited the many families in their midst.

The other wing will feature a ground floor fitness room, yoga and cross-training studio, and retail outlets.

But not all are happy with the decision.

Ms Sharron Hunter, 57, a medical assistant who has lived in the complex for over 20 years, says she does not see the need to be separated from market-rate residents.

"I don't see the purpose of a swanky building on one side and an 'okay' building on the other... If they have a pool, why can't we have a pool?"


Related
Poor doors: the segregation of London's inner-city flat dwellers
‘Poor Door’ in a New York Tower Opens a Fight Over Affordable Housing
Affordable Housing in New York’s Luxury Buildings

Foreign powers 'buy' clout at US think-tanks

$
0
0
Respected research groups are acting as lobbyists, getting millions to further donor countries' agendas, probe finds
The Straits Times, 8 Sep 2014

WASHINGTON - The agreement signed last year by Norway's Ministry of Foreign Affairs was explicit: For US$5 million (S$6.3 million), the country's partner in Washington would push top officials at the White House, Treasury Department and Congress to double spending on a United States foreign aid programme.

But the recipient of the cash was not one of the many lobbying firms that work every year on behalf of foreign governments.

It was the Centre for Global Development, a non-profit research organisation, or think-tank, one of many in Washington that lawmakers, government officials and news media have long relied on to provide independent policy analysis and scholarship.

In recent years, more than a dozen prominent Washington research groups have received tens of millions of dollars from foreign governments while pushing US officials to adopt policies that often reflect the donors' priorities, an investigation by The New York Times (NYT) has found.

The money is increasingly turning the once-staid think-tank world into a muscular lobbying arm for foreign governments. And it has raised questions about intellectual freedom: Some scholars say they were pressured to reach conclusions friendly to the government financing the research.

The think-tanks do not disclose the terms of the agreements, And they have not registered with the US government as representatives of the donor countries - an omission that seems, in some cases, to be a violation of federal law, according to legal specialists who examined the agreements at the request of NYT.

As a result, policymakers who rely on think-tanks are often unaware of the role of foreign governments in funding the research.

The arrangements involve Washington's most influential think-tanks, including the Brookings Institution, the Centre for Strategic and International Studies (CSIS) and the Atlantic Council. Each is a major recipient of overseas funds, producing policy papers, hosting forums and organising private briefings for senior US officials that typically align with the agendas of the foreign governments.

Most of the money comes from countries in Europe, the Middle East and Asia - in particular the United Arab Emirates (UAE), Qatar and Norway - and takes many forms.

The UAE, a major supporter of the CSIS, quietly provided a donation of more than US$1 million to help build its new glass-and-steel headquarters located not far from the White House.

Qatar, a small but wealthy Middle East nation, agreed last year to make a US$14.8 million, four-year donation to Brookings, which has helped fund a Brookings affiliate in Qatar and a project on US relations with the Islamic world.

Still, top executives at the think-tanks strongly defended the arrangements, saying the money never compromised the integrity of their research.

"Our currency is our credibility," said Mr Frederick Kempe, chief executive of the Atlantic Council, a fast-growing research centre that focuses mainly on international affairs and has accepted donations from at least 25 countries since 2008.

"Most of the governments that come to us - they understand we are not lobbyists. We are a different entity, and they work with us for totally different purposes."

Some scholars say the donations have led to implicit agreements that the research groups would refrain from criticising the donor governments.

"There was a no-go zone when it came to criticising the Qatari government," said Dr Saleem Ali, who served as a visiting fellow at the Brookings Doha Centre in Qatar.

"It was unsettling for the academics there. But it was the price we had to pay," he said.

When on Facebook, do people dare to disagree?

$
0
0
Sshhh...ocial media
Online 'spiral of silence' does tend to hush moderates here but other, S'pore-specific factors may be compounding effect, experts tell Insight
By Jeremy Au Yong Us Bureau Chief In Washington, The Straits Times, 6 Sep 2014

IT WAS one of the biggest news stories in the United States last month, and made headlines around the world, including in Singapore. But in the initial hours after the gunning down of 19-year-old Michael Brown in Ferguson, Missouri, Twitter and Facebook users apparently could not agree on how important it was.

Twitter user Zach Seward posted soon after the shooting: "Last night, it seemed as though my entire Twitter timeline was Ferguson, and my entire Facebook newsfeed was ice buckets."

Why the great disparity?

The explanation offered by some experts points to a phenomenon called the "spiral of silence", and a new study on its effects is challenging much of what everyone thought they knew about the Internet.

In the case of the shooting of Brown, an unarmed black teenager, by a white policeman - which put in the spotlight the issue of police treatment of minorities - experts theorised that some people kept their views to themselves on Facebook because they were unsure if their friends agreed with them. The situation was different on Twitter.

Social media analyst Ethan Zuckerman writes on his blog: "On Twitter, where it is not uncommon to follow dozens of people you don't know well, it's easier to interpret those social signals than on Facebook, where you are more likely to know an ethnically homogenous set of friends."

This is echoed by recent research from a renowned Washington think-tank, the Pew Research Centre, although its researchers did find self-censorship on Twitter. When they polled 1,801 Americans on their willingness to discuss the polarising saga surrounding National Security Agency whistle-blower Edward Snowden, they found surprising results.

Those who would rather discuss the issue in person outnumbered those willing to post about it on social media two to one.

The researchers concluded that what is known as the "spiral of silence" was at play online. This is a term popularised by German political scientist Elisabeth Noelle-Neumann which refers to the tendency of people not to speak up about controversial issues in public when they believe their point of view is not widely shared.

Such online "silencing" today has made people gasp because the Internet has a reputation as the great leveller of opinion and a platform for the voice of the disenfranchised.

The findings - among the first to properly quantify the impact of the Internet on political discussion - raise numerous questions for a Singapore social media landscape that is still growing up and trying to work out its identity.

To what extent does the spiral of silence apply to Singapore? What implications do these findings have for Singapore's approach - both on the part of the Government and netizens - to Internet discussion? And does social media help or inhibit real debate?

Echo chamber?

MR ANTON Casey and Ms Amy Cheong may have little to do with each other in real life but the two share very similar landmarks in Singapore's cyber space history.

Both sparked an online lynch mob due to ill-advised offensive postings that they thought would not reach a wide audience. Mr Casey, a British expatriate who worked in the finance sector, denigrated Singapore's public transport commuters, while Ms Cheong disparaged Malays for what she perceived to be their low-cost and lengthy void deck weddings.

In both cases, the online uproar that followed - an uproar mostly united in extreme vilification - led to both losing their jobs and leaving Singapore. And in both cases, opposing voices of reason suggesting the reaction had gone too far emerged only after the ferocity of the mob had ebbed.

Cases like these serve both to exhibit and reinforce the spiral of silence, say experts.

With the latter, it does this by making salient just what sort of punishment the Internet can bring down on an offender.

"We speculate that social media users may have witnessed those... experiencing ostracism, ridicule or bullying online, and that this might increase the perceived risk of opinion sharing in other settings," say Pew researchers in their report on the study.

Assistant Professor Elmie Nekmat, from the National University of Singapore's department of communications and new media, notes that the perceived permanence of online posts adds to the reticence.

"Offline, if I were to meet you face to face and I were to argue with you, my words might not be permanent. You might forget it the next time around. Online, your comments can leave footprints," he says.

Another reason the Internet may actually exacerbate the spiral of silence could also be, counter-intuitively, the variety of views available online.

Mr Lee Rainie of the Pew Research Centre notes that the need to self-censor can emerge only if someone is aware he holds a minority view. The Internet thus becomes a vehicle that makes someone ever more aware of his peers' opinions on a difficult issue.

"Because they use social media, they may know more about the depth of disagreement over the issue in their wide circle of contacts. This might make them hesitant to speak up either online or offline for fear of starting an argument, offending or even losing a friend," he says.

Then there is the way social networks like Facebook and Twitter are set up. Nearly all social networks are run on the currency of sharing. Whether it is "liking", reposting or retweeting, all networks want as many users as possible to interact and share content - behaviour that is far more likely if everyone is looking at things they agree with.

Over time, the sophisticated algorithms that determine whose Facebook posts you see or what Google search results you get will adjust to minimise the chances someone will encounter an idea that challenges their world view.

None of this is to suggest that the Internet will become a homogenous echo chamber. Rather, it may turn out to be a collection of different homogenous echo chambers, with netizens living in silos that best fit their own opinions.

The spiral in S'pore

WHILE there are limits to how much a single study focused on an American issue can tell us about the Singapore experience, most new-media analysts agree that the spiral of silence is now very much a part of local cyber space.

Says Mr Arun Mahizhnan, special research adviser at the Institute of Policy Studies: "The idea of a spiral of silence is not peculiar to any one society. Only the manifestations vary. Nothing really surprising in birds of a feather flocking together or in seeking approval or affirmation from each other."

But he adds: "The spiral of silence in Singapore is compounded by other phenomena. The lack of practice in public debate, fear of reprisal, self-censorship and just plain reluctance to rock the boat - all these have severely narrowed the spectrum of public discourse."

Dr Elmie also notes that while Singaporeans are cautious about writing posts expressing non-mainstream views online, they are not actually keeping quiet.

"They may not be willing to speak out online but at the same time they are willing to speak up. The difference is that in speaking up, you can use symbolic activities like "liking" and sharing but without expressing your opinion, without being confrontational without causing too much trouble. But in a way your actions can show that you are favouring one side of the issue over the other," he says.

In the cases of Casey and Cheong, that meant few had the courage to question if the online mob had gone too far, while the dominant mood online was to attack.

Members of Parliament have also admitted that they have kept their opinions to themselves, especially on the topic of immigration, feeling that fighting the blowback would not be worth the trouble. Law Minister K. Shanmugam, for example, said in a 2012 interview that some politicians, journalists and institutions did not dare express their true feelings lest they were subjected to attacks.

In that sense, there appears to have been an evolution in Singapore political discourse. While Singaporeans used to engage in self-censorship mainly out of fear of government reprisal, they are now doing so out of fear of reprisal from fellow citizens.

Good for discourse?

WHEN it comes to the question of whether social media is a boon or bane for real debate online, the answer appears to be that it is a bit of both.

One clear negative is that the enhanced effects of the spiral of silence online make cyber space an increasingly polarised space.

Explains Dr Elmie: "Because everyone in my little group is voicing the same opinions, it can give me the illusion that a majority are of the same opinion when, in fact, there is a larger group out there whose views I am not exposed to. The spiral of silence can create pockets all over the Internet."

For Dr Keith Hampton, a Rutgers University professor who is one of the co-authors of the Pew study, the most worrying aspect of the findings is the notion that the environment someone has online can suppress his willingness to speak in real-life situations.

His study found, for example, that Facebook and Twitter users were less likely to join offline conversations about controversial topics if they felt their online peers disagreed with them.

"The role of online social pressure affecting offline interactions is new and would seem to curtail opportunities for deliberation more than what would have been present before social media," he says.

He, too, fears that an inability to share conflicting views will polarise society, citing studies that show that when different viewpoints are exchanged, views tend to become more moderate.

All this, however, is tempered by the sense that the Internet has done a lot of good in terms of drawing out a variety of opinion, even if most today do not expose themselves to the whole range.

"The really interesting thing in Singapore is that after decades of near silence, the Internet has unleashed a torrent of alternative voices. We never knew they existed or were as varied. The quality of these voices is as uneven as they are diverse but that is only natural," says Mr Mahizhnan. "So while the spiral of silence is at work at some levels, we also have an unprecedented variety of voices creating a cacophony."

Dr Elmie, in turn, says the silos of like-minded individuals created by the spirals of silence may not always be a bad thing.

"When the spiral works, they can gather more and more like-minded voices. It can gain volume and the minority opinion can become larger than it is in real life. Once you gain visibility, it might take a small but important issue and move it into the media agenda or elevate it into public discussion."

This double-edged sword, though, leaves few options for a clear strategy for anyone trying to battle polarisation online. Not all uprisings online can be dismissed for being out of touch or a product of a spiral of silence, nor should every single one spark a full-blown response.

Ultimately, studies like the one on the spiral of silence simply serve to show that there is still a lot left to learn about the dynamics of human interaction online.

For now, however, there needs to be an effort to make sure the Internet is a uniting force, and not the divisive one it is turning out to be.





From rage to rationality in two years
By Lim Yan Liang, The Straits Times, 6 Sep 2014

TWO years ago, a scholarship student from China at the National University of Singapore (NUS), Mr Sun Xu, sparked netizen outrage when, on his personal Weibo account, he compared some Singaporeans' behaviour to that of dogs.

It stirred up a storm of anti-foreigner angst on Facebook and Twitter, at a time when foreign students studying here on government scholarships were perceived as taking university places that would otherwise go to Singaporeans.

Tampines GRC MP Baey Yam Keng made a comment to the media, urging restraint over the undergraduate's outburst, and well remembers the angry, often extreme views posted on his Facebook page.

"There was a flood of such sentiments, and that gave comfort to people (with more extreme views) to join in the chorus of voices," Mr Baey tells Insight. "While I tried my best to explain my point of view, perhaps it got lost in the flurry of comments and sentiments."

But today, Mr Baey doubts many of those who joined in to attack him still hold their extreme views. At the time, they spoke out strongly because they were emboldened by a sense that many others were on their side. But Singaporeans' discussions on social media have become more rational and thought-out as people become more Internet-literate, says Mr Baey and fellow MPs that Insight spoke to.

And while the American Pew survey found a "spiral of silence" that left netizens with a minority view keeping quiet, MPs here note that Singaporeans are becoming more social media literate and willing to call out trolls and extremists whose views are not backed by facts.

Chua Chu Kang GRC MP Zaqy Mohamad says: "People have become more rational. There is better filtering, better understanding of which sites are more credible, which sites are not. There is greater balance - people don't just take from one side and not the other."

Still, this development comes even as online outbursts can now silence moderates who take a different, more balanced view. The Pew survey, for example, found that people can be reluctant to speak up for fear of being isolated or ostracised.

Here, Dr Carol Soon, a research fellow at the Institute of Policy Studies focused on digital engagement and online communities, notes that posters can become subject to Internet vigilantism and see the vitriol turned on them.

Adds Mr Baey: "If people feel they are in the minority, they don't speak up. I always believe there's a silent majority. It's a challenging hurdle(to get them to speak up)."

One reason that comments on his Facebook page are now more rational, says Mr Baey, is his emphasis on cultivating a space that will grow a community, rather than giving in to the urge to respond to every critic at once. "Sometimes, it's about not hastily responding, but letting the conversation simmer, and people with more moderate views will come in," he says. "It's having confidence in the netizen community, that there are people who are rational and willing to put in constructive comments."

But while social media is substantive and important to those in the political arena, offline dialogues are just as valuable, going by the experiences of Mr Zaqy and Mr Baey. Mr Zaqy says: "If it's controversial, I do get residents and members of the community coming up to me at events to say 'I read your speech, I follow your things on Facebook', (though) I've not seen them as people who regularly 'like' or comment."

While social media is effective in spreading the message and reaching out, Mr Zaqy notes that views are more moderate and thought-out in a physical setting.

"Upfront, there is nothing to hide because they are face to face with you and you get very honest discussions. And you know where their priorities lie because the first few questions they put up are basically at the top of their mind," he says.

This view is borne out by the Pew poll's findings, where more than twice the number of those surveyed were willing to discuss a controversial topic in real life compared with on social media.

Mr Zagy adds: "The online mechanism has not been that effective in being able to have a proper conversation. You have many people trying to jump in on one conversation and it's hard to see whether someone is sincere, what he truly means and where he is headed."

But the theory that social media is a democratising force is not completely debunked: The Pew survey found that women and the less-educated were more likely to share their views on Facebook than in person.

One reason, says Dr Lim Sun Sun, an NUS assistant dean of research, is that "with social media platforms tending towards brevity of expression, it is not clear that educational advantage (between commentators) would be that discernible". He adds: "Their ease of use and soundbite nature - where people are less compelled to substantiate their views - further lower barriers to participation."

Knowing how to play to the medium's strengths and weaknesses comes with practice, asserts Mr Baey: "I have grown to understand how it works - whether to protect myself or stand by my views, and when to step back."

As to how he decides when to weigh in on an issue, he advises that the key is the owner of the space creates the kind of atmosphere he wants: "Facebook itself is a neutral platform. What is the style or the character of that page depends on the people in charge of that page."





Social media and self-censorship: Highlights from the Pew survey

Of 1,801 adult Americans polled on the Edward Snowden-National Security Agency (NSA) leak story:

86% were either very or somewhat willing to discuss the issue in real-life settings

42% were willing to discuss it through social media

Of the 14 per cent unwilling to discuss it in real life, only 0.3% were willing to discuss it through social media.

Facebook and Twitter users were less willing to discuss the Snowden-NSA issue in real life if they felt their views were not well supported online. The average Facebook user was half as likely as others to say they would be willing to voice their opinion with friends at a restaurant.

Social media did not increase access to information about the Snowden-NSA issue.

Where they got their information:
- 58 per cent - TV or radio
- 34 per cent - online sources other than social media
- 31 per cent - friends and family
- 19 per cent - print newspaper
- 15 per cent - Facebook
- 3 per cent - Twitter



Review of security measures at Raffles Marina

$
0
0
WE REFER to Mr Francis Cheng's letter ("Breach raises serious questions"; last Saturday).

Crew and passengers arriving in Singapore by pleasure craft and yachts are required to seek immigration clearance at one of two gazetted immigration anchorages - either the Western Quarantine and Immigration Anchorage (WQIA) or the Changi General Purpose Anchorage (CGPA).

These two anchorages are operational round the clock. Crew and passengers are required to notify the Immigration & Checkpoints Authority (ICA) in advance and provide passenger and crew information by facsimile. ICA officers will then facilitate immigration clearance at the anchorages.

Alternatively, they may seek immigration clearance at Raffles Marina, which is a gazetted landing and departing point for pleasure craft and yachts, and operates from 9am to 5pm.

Crew and passengers on pleasure craft and yachts entering Singapore via Raffles Marina during the Customs, Immigration and Quarantine operating hours are required to inform Raffles Marina of their arrival in advance. Thereafter, Raffles Marina will notify the ICA, for officers to conduct immigration clearance at the vessel's expected arrival time. The same process applies for craft departing Singapore from Raffles Marina. Outside of the operating hours, they have to seek immigration clearance at WQIA or CGPA.

The ICA and Police Coast Guard work closely with other government agencies, such as the Republic of Singapore Navy and the Maritime and Port Authority of Singapore, to safeguard our maritime security. Joint operations are conducted regularly to check on vessels. Persons who attempt to breach our border security will be dealt with severely under our laws.

Last year, 2,890 vessels were detected and deterred from entering Singapore's territorial waters. Most of them had strayed off course and complied with instructions when duly advised. Thirty-two people were arrested for entering Singapore waters illegally or attempting to land illegally by sea.

Under the law, all authorised landing/departing points must put in place the necessary security measures to maintain the integrity of our border security and prevent unauthorised entry into or out of Singapore from their premises.

The ICA and Singapore Police Force are working with Raffles Marina to review the security measures and identify areas for improvement.

Yap Neng Jye
Director, Corporate Relations Division
Ministry of Home Affairs
ST Forum, 10 Sep 2014




Breach raises serious questions

YESTERDAY'S article ("Custody battle: Mum sneaked into S'pore by boat to get son") raises several questions.

First, why was the mother able to sneak into Singapore undetected? What if it had been terrorists or refugees who exploited this channel to enter our country? A lack of vigilance poses serious risks to our security and damages our reputation as one of the world's safest cities.

Second, how could the breach have happened since Raffles Marina is not an authorised landing place between 5pm and 9am, which was when the woman sneaked in? Are there any immigration checkpoints at Raffles Marina?

Third, why was this breach not revealed to the public then, having come to light only in a court case?

Our Police Coast Guard is equipped with the technology and equipment to detect and arrest intruders, so it is puzzling that the woman entered Singapore without hindrance.

This incident is similar to the one in which a Malaysian sneaked into Singapore via the Woodlands Checkpoint earlier this year ("Malaysian drove through checkpoint without clearance"; Jan 22). Haven't our immigration authorities learnt their lesson?

The Home Affairs Ministry should give the public more information about the latest case, as well as reveal the measures taken to prevent a recurrence.

Francis Cheng
ST Forum, 6 Sep 2014





32 arrested last year for entering Singapore illegally by sea
Crew and passengers arriving in Singapore by pleasure craft and yachts are required to seek immigration clearance, the Ministry of Home Affairs said on Monday.
Channel NewsAsia, 9 Sep 2014

Last year, 32 people were arrested for entering Singapore waters illegally or attempting to land illegally by sea, the Ministry of Home Affairs (MHA) said in a statement on Monday (Sep 8).

A total of 2,890 vessels were detected and deterred from entering Singapore’s territorial waters. Most of the vessels had strayed off course and complied with instructions when advised, the ministry said.

The MHA statement comes after three foreigners were sentenced to jail on Monday for entering Singapore illegally via Raffles Marina on a chartered vessel from Malaysia.

The Immigration and Checkpoints Authority and Singapore Police Force are working with Raffles Marina to review its security measures and identify areas for improvement, an MHA spokesperson said.

“Under the law, all authorised landing and departure points must put in place the necessary security measures to maintain the integrity of our border security and prevent unauthorised entry into or out of Singapore from their premises,” the spokesperson said.

Crew and passengers arriving in Singapore by pleasure craft and yachts are required to seek immigration clearance at either the Western Quarantine and Immigration Anchorage or Changi General Purpose Anchorage. Both anchorages are operational around the clock. Immigration clearance at Raffles Marina is only available from 9am to 5pm.

Those who attempt to breach Singapore’s border security will be severely dealt with under the law, MHA said.





Mother who entered Singapore illegally to look for son given 10 weeks' jail
Her two accomplices - Adam Christopher Whittington and Todd Allan Wilson - were on Monday (Sep 8) sentenced to 16 weeks' and 10 weeks' jail, respectively.
By Leong Wai Kit, Channel NewsAsia, 8 Sep 2014

The mother who pleaded guilty to entering Singapore illegally via a chartered vessel from Malaysia was on Monday (Sep 8) sentenced to 10 weeks' jail.

The 30-year-old woman - whose name and nationality cannot be revealed to protect the identity of the boy - entered the country to take back her two-year-old son, of whom she had custody over as ruled by the English Court in January.

However, she entered the country illegally via a vessel from Langkawi because her husband had previously made police reports against her and she was afraid of being arrested on arrival. She pleaded guilty to illegal entry into Singapore last Thursday.

The woman told District Judge Liew Thiam Leng that she and her husband had agreed to let the latter's parents to take care of the boy for two months before sending him to the United Kingdom. But the boy remained in Singapore after the two months, despite the English Court's custody ruling.

The mother travelled to Singapore with two foreigners - Briton Adam Christopher Whittington, who runs the non-governmental organisation Child Abduction Recovery International, and Australian Todd Allan Wilson, who drove the vessel.

Whittington was sentenced to 16 weeks' jail, while Wilson was sentenced to 10 weeks' jail. The court gave the former a higher jail sentence for his active role in hatching the plan to recover the child, and for hurting the boy's grandparents.

Whittington had admitted earlier to "arm-locking" the boy's grandfather and hurting the neck of the boy's grandmother in a scuffle at their home.

TAKING THE LAW INTO THEIR HANDS

DJ Liew said he considered the pleas of the three, and concluded that they had taken the law into their own hands. The plan to take the boy from Singapore was premeditated and well planned, he stated.

The woman had contracted Child Abduction Recovery International in June this year. Whittington then contacted Wilson, and met him five days before the plan to take the boy was carried out.

Deputy Public Prosecutor Ailene Chou said Whittington had entered Singapore to conduct reconnaissance, such as the layout of the grandparents' residence and their daily routine. He also researched the vessel route from Langkawi to Singapore, and found out that Raffles Marina Club had an armed guard only during the club's operating hours between 9am and 5pm. He also prepared supplies for the vessel, including a passport and diapers for the boy.

Whittington pleaded for a lighter sentence, saying his grandmother who brought him up passed away last Wednesday and he hoped to return home to pay his last respects. Wilson also apologised, and wanted to be home to take care of his two children.

The woman, too, apologised in court, saying she felt guilty for her actions.

"However, I want to see my son. I am exhausted. Every night, I can't sleep as I keep thinking of my son," she said. "If my son can speak, I'm sure he will say, 'Mummy, come pick me up'."

The jail sentences of the three will be backdated to Aug 21, when they were remanded.

SECURITY FOR RAFFLES MARINA UNDER REVIEW

A spokesperson from the Ministry of Home Affairs said the Immigration and Checkpoints Authority and Singapore Police Force are working with Raffles Marina to review its security measures and identify areas for improvement.

"Under the law, all authorised landing/departing points must put in place the necessary security measures to maintain the integrity of our border security and prevent unauthorised entry into or out of Singapore from their premises," the spokesperson said.

Crew and passengers arriving in Singapore by pleasure craft and yachts are required to seek immigration clearance at either the Western Quarantine and Immigration Anchorage, or Changi General Purpose Anchorage, which are open around the clock. Immigration clearance at Raffles Marina is only available from 9am to 5pm.


Parliament Highlights - 8 Sep 2014

$
0
0
Bill tabled to restrict online gambling in S'pore
Access to sites could be turned off, while payments could be blocked
By Lim Yan Liang, The Straits Times, 9 Sep 2104

GAMBLERS who go online for a flutter could find themselves staring at jail time.

A wide-ranging Bill, tabled in Parliament yesterday, seeks to expressly make unauthorised online gambling a criminal offence. It also aims to equip the authorities with the tools to fight this growing addiction.

Payments to remote gambling websites could be blocked, in a move that some noted may be a game-changer. Access to such sites could be turned off.

The gamblers themselves could be jailed for up to six months or fined up to $5,000, while the agents helping gambling websites could be hit even harder.

Since one key aim of the Bill is to protect young people from getting hooked on online gambling, anyone trying to lure those under 21 to this addiction would face even heavier penalties, said a spokesman for the Ministry of Home Affairs.

The Bill also allows for Singapore-based operators to offer online gambling but this will be tightly regulated, and not be for profit.

The online gambling market here is estimated to be worth US$416 million (S$521 million) this year, up from US$383 million last year, according to data from Global Betting and Gaming Consultancy (GBGC). It estimated that more than 95 per cent of revenues go to operators offshore.

Online gamblers also set themselves up for trouble, as nearly 40 per cent of them tend to overestimate their wins and underestimate their losses, according to a study published in the Psychological Assessment journal.

The Remote Gambling Bill, which could become law when it is next read in Parliament, will equip Singapore with one of the toughest jurisdictions against online gambling, experts said.

The proposed law could also stop some of the more established remote gambling players from targeting Singaporeans.

"It will deter the major public companies and the larger private companies, and they presently represent a significant market share of the Singapore Internet gambling market," said Mr Warwick Bartlett, chief executive of GBGC.

"But the authorities have to keep a watchful eye on the market. If illegal gambling takes off... the police will be devoting too much time to catching illegal sites without any material success."

One Hope Centre executive director Dick Lum said that while he welcomed the proposed law as a good starting point, he was concerned that a clampdown could push hardcore punters towards gambling illegally offline.

With the strict requirements for companies that may apply to be exempted under the Bill, experts said the only legal online gambling operator here would likely be Singapore Pools. There would also be tight restrictions, such as limiting online gambling to certain types of betting.

"It will defeat the purpose of the protections if they allow casino games, so I suspect it will mainly be sports and numbers betting," said Dr Munidasa Winslow, an addictions specialist. "If you are a local company, you can impose caps on an individual basis."

A Singapore Pools spokesman said it was premature for the company to comment at this stage.




Proposals under the planned legislation
- Block access to unauthorised online gambling websites.
- Block money transfers to and from these sites.
- Criminalise activities relating to unauthorised online gambling. For instance, anyone found inviting someone under 21 to gamble online can be fined between $20,000 and $300,000 and jailed for up to six years.
- Allow for highly-regulated online gambling. Exempt operator must be based in Singapore and not be for profit, for instance




Change mindset on degrees: MPs
By Charissa Yong, The Straits Times, 9 Sep 2104

EVEN as the Government makes it easier for non-graduates to move ahead in their careers, Members of Parliament called for a radical change in people's mindset towards a degree.

"The biggest battle lies in the deeply entrenched paradigm that the degree route is the ticket to a better career and life," said Ms Denise Phua (Moulmein-Kallang GRC).

The MPs suggested three ways to get people to change.

Firstly, provide more information on educational opportunities and career guidance to students as well as their parents.

Secondly, parents need to teach their children values of respect and humility towards everyone, "regardless of the work they do or perceived social status", said Dr Intan Azura Mokhtar (Ang Mo Kio GRC).

Thirdly, employers need to stop discriminating against non-graduates. Nominated MP Ismail Hussein, a banking executive, noted that they are invariably paid less than degree holders even when both are doing the same entry-level job.

The trio were among seven MPs who spoke yesterday, the first day of a two-day debate on whether to endorse the Applied Study in Polytechnics and Institute of Technical Education Review (ASPIRE) report.

The rest of the 21 MPs on the list are set to speak today.

While all seven who spoke yesterday worried about the difficulty in convincing people to change, they were unanimous in supporting the report, put before the House by Senior Minister of State for Education Indranee Rajah.

The report recommends ways to give all Singaporeans, regardless of their qualifications, opportunities to succeed in their careers. It seeks to strengthen the multiple pathways by making it easier for people to build on their skills while working, modelled after the Swiss and German apprenticeship schemes.

These moves, however, need to be supplemented by a culture that defines success more broadly, said Mr Zaqy Mohamad (Chua Chu Kang GRC).

He cheered the Government's decision to promote non-graduate employees faster when they do a good job and to consider merging the career tracks of graduates and non-graduates.

But more should be done, he added.

He wants a review of the fast-track career schemes for government scholars, who get more opportunities and move up faster.

He also called for salary structures in the public sector to change and focus more on job responsibility and productivity.

Ms Lee Bee Wah (Nee Soon GRC) called for respect to be shown to not just graduates but non-professional workers as well, particularly those in the service, retail and hospitality sectors.

"We need to get to a stage where parents stop using (what are seen as) lowly regarded jobs to scare their children into studying," she said.













Improving, excelling in one's work despite age
Indranee outlines type of employees Singaporeans must be for the future
By Sandra Davie, The Straits Times, 9 Sep 2104

JAPANESE sushi master Jiro Ono and Singaporean curry puff maestro Tham Niap Tong were held up in Parliament yesterday as poster boys for the kind of Singaporean workers a new national report aims to nurture.

Senior Minister of State for Law and Education Indranee Rajah, who chaired the Applied Study in Polytechnics and ITE Review (ASPIRE) committee, said the two men, despite their age, strive relentlessly for perfection, always seeking to improve, upgrade and better their performance.

"The quality of their work generates its own demand. Virtually recession proof," Ms Indranee said when she presented the ASPIRE report for the House to endorse.

Mr Ono is 89 and Mr Tham, who owns the Rolina curry puff business, is 75. Mr Ono, who went to work for a sushi eatery at age nine, owns the first sushi restaurant in Tokyo to be awarded three Michelin stars. Mr Tham learnt how to make curry puffs from a Hainanese sailor at age 19, and owns two stalls.

Said Ms Indranee: "Both espouse the philosophy that they must seek to be the best in their profession, and their success is founded on real and deep skills."

She cited the duo's attributes and achievements to drive home the point about the kind of workers Singaporeans must be if they want to thrive in the new global environment that is volatile, uncertain, complex and ambiguous, termed Vuca for short.

In a speech calling on MPs to endorse ASPIRE's 10 recommendations, she said in a Vuca environment, it is not possible to predict the types of jobs for the future.

One thing, however, is certain: The demand for deep and relevant skills. But the nature of jobs will continue to evolve and in some cases, the jobs will change. Some may disappear forever because of disruptive change brought about by technology. "This means Singaporeans will have to constantly adapt and learn new skills in order to remain relevant and to get good employment."

Among the key ASPIRE recommendations were pathways for students from technical institutes to work and further their qualifications at the same time. It also proposed a pathway for those in the workforce to progress in their careers while building on their skills. ITE and polytechnic graduates will also get more career guidance, and their education will be strengthened so that they will be ready for their jobs when they enter the workforce.

Some MPs who spoke after Ms Indranee urged the Government to clarify ASPIRE's objectives.

Was the Government now saying a degree is overrated and no longer required, asked Mr Zaqy Mohamad (Chua Chu Kang GRC).

Ms Indranee said the Government always drew up an educational strategy that was closely attuned to the economic situation of the day. The "overarching objective" of the ASPIRE plan is not to educate people to serve the economy, but to enable Singaporeans to prosper, do well and achieve their aspirations. "It is not one size fits all - or one educational path for all," she said.









Skill that helped him earn a living
By Pearl Lee, The Straits Times, 9 Sep 2104

MR THAM Niap Tong, 75, was just 19 when he learnt to make curry puffs from a Hainanese sailor many years his senior. "I was young, had no education and no skills. It was hard trying to make a living in the 60s," he said.

The skill has served him well, for he has been selling curry puffs since then. He has two Rolina Curry Puffs outlets: in Serangoon Gardens and Tanjong Pagar Plaza. He started selling curry puffs by the roadside at Novena Church, which was how Rolina - a mispronunciation of Novena - came about.

Senior Minister of State for Law and Education Indranee Rajah highlighted his story in Parliament yesterday and said his success was "founded on real and deep skills".

"Even now, he still goes around buying curry puffs made by others to make sure his curry puffs are as good or even better than the rest," she said.

He spends almost a day preparing the chilli paste for the puffs, which takes about three hours to cook. He uses fresh ingredients and rejects instant mixes. "This traditional taste is what customers are paying for, so I can't lose that," he said.

He runs the Tanjong Pagar Plaza outlet while son Bren, 39, is in Serangoon Gardens. Now, he hopes to pass on his skills to his 18-year-old grandson.

"I told him having an education is important, but it is just as important to master a skill. That way, you don't have to worry in times of trouble, as you have a skill you can rely on."







Sushi master still seeking perfection
By Pearl Lee, The Straits Times, 9 Sep 2104

MR JIRO Ono, 89, owns the first sushi restaurant in Tokyo to be awarded three Michelin stars, and Japan has declared the sushi master a living national treasure.

His sushi was described by French chef Eric Ripert of Le Benardin as a "cloud that explodes in your mouth".

Yet in a 2011 documentary made about him - Jiro Dreams Of Sushi - and his sushi bar, Mr Ono said his work still has not "reached perfection".

"I will continue to climb, trying to reach the top, but no one knows where the top is," he said in the award-winning film by David Gelb.

Ms Indranee Rajah said in Parliament yesterday that such dedication and pride in his craft was a recipe for success.

He strives relentlessly for perfection, is always seeking to improve, upgrade, and better his performance, said Ms Indranee.

Mr Ono, who runs Sukiyabashi Jiro, a 10-seater basement sushi bar in the Ginza district, still kneads sushi for his customers every day, and tastes the food to ensure its quality.

He had humble beginnings, and started out as a kitchen apprentice when he was seven, where his tasks included cleaning the floor, washing the dishes and delivering items.

But this helped him develop his strong work ethic.

And it is a quality of work that generates its own demand, and is "virtually recession proof", said Ms Indranee.





Nine new Nominated MPs sworn in
By Rachel Au-Yong, The Straits Times, 9 Sep 2104

FOR nine new Nominated Members of Parliament (NMPs), their first day in Parliament yesterday began with handshakes and congratulations.

Leader of the House Ng Eng Hen and backbenchers smiled and greeted them before their swearing-in at a five-minute ceremony. Corporate lawyer Chia Yong Yong, 52, who has peroneal muscular dystrophy, was the first to be called by Speaker of Parliament Halimah Yacob. Ms Chia is the first wheelchair user to be in Parliament - and sits next to Deputy Speaker Charles Chong in the front row.

She was joined by other new NMPs, the oldest being Singapore Chinese Chamber of Commerce and Industry president Thomas Chua, 60, and the youngest, social entrepreneur Kuik Shiao-Yin, who is 36.

All recited the oath at the Table of the House in the centre of the Chamber.

Veteran unionist K. Karthikeyan, 55, and bank executive Ismail Hussein, 51, made their maiden speeches on the ASPIRE report.

The other NMPs are Board of Architects Singapore president Rita Soh, 55; sports physician Benedict Tan, 47; labour economist Randolph Tan, 50; and veteran historian Tan Tai Yong, 51.

The NMP scheme was introduced in 1990 to provide more alternative voices in Parliament.





1949 stays as cut-off for Pioneer Package
By Nur Asyiqin Mohamad Salleh, The Straits Times, 9 Sep 2104

THE panel looking into appeals by seniors to be part of the Pioneer Generation will not be accepting those born after 1949.

This is because "for any age criterion, there will be those who marginally fall short" of it, Deputy Prime Minister Tharman Shanmugaratnam said yesterday.

"It was not feasible or fair to allow age-related appeals without extending the new age criterion to all Singaporeans," he said.

To be recognised as pioneers and qualify for benefits under the $8 billion Pioneer Generation Package, Singaporeans must be 65 or older this year and must have become a citizen before 1987.

While the panel will not bend on the age cut-off, it will consider on a case-by-case basis those who did not obtain citizenship before 1987.

Factors it will be looking at include whether the person had been in Singapore in the early years of independence and had contributed to society, said Mr Tharman, in a written reply to Ms Lee Li Lian (Punggol East). She had asked for an update on seniors who had missed out on qualifying to be a pioneer.

As of last month, more than 1,200 people had appealed to be included in the Pioneer Generation Package since applications opened in April. About half of them did not meet the age requirement.

Mr Tharman said another reason the panel will not be accepting appeals based on age is that there is already a range of health-care benefits open to all older Singaporeans, such as MediShield Life premium subsidies.

Also, Singaporeans aged 55 and above who are not part of the Pioneer Generation are already slated to receive Medisave top-ups for the next five years.

Ms Lee also asked about the procedures in place for appeals.

The panel verifies supporting information and documents for each case, said Mr Tharman. Those appealing will be contacted for verification if necessary.








Low risk of Ebola outbreak in S'pore, says Lam Pin Min
By Linette Lai, The Straits Times, 9 Sep 2104

SINGAPORE faces a low risk of an outbreak of the deadly Ebola virus because few people from the affected countries arrive here each month, Minister of State for Health Lam Pin Min said yesterday.

This is despite the worsening situation of the disease in West Africa.

Before the outbreak, between 200 and 300 people arrived in Singapore from Nigeria each month, he said.

Another 30 travellers in total came from the worst-hit countries of Guinea, Liberia and Sierra Leone each month.

Since the World Health Organisation declared the outbreak a public health emergency of international concern on Aug 8, many airlines stopped flying to the countries. So, there are fewer travellers from there to Singapore.

The current epidemic has killed more than 2,000 people in West Africa.

Replying to questions on the Health Ministry's plans in the event of an outbreak, he said suspected cases will be centrally managed at Tan Tock Seng Hospital. Confirmed cases will receive intensive supportive treatment, and staff handling them will use protective equipment.

But should a person be initially admitted to another hospital, he will remain there to minimise the risk of infection during his transfer.

Senior Minister of State for Home Affairs and Foreign Affairs Masagos Zulkifli said there are now 12 Singaporeans in Nigeria and one in Liberia.

The Foreign Affairs Ministry is in regular contact with them and urged them to consider returning, especially if they do not have essential matters to attend to there, he told Dr Janil Puthucheary (Pasir Ris-Punggol GRC).

Mr Alex Yam (Chua Chu Kang GRC) asked Dr Lam if the Health Ministry has stockpiles of the experimental drug ZMapp, which has been used to treat Ebola cases overseas with varying success.

"We have been informed by the manufacturer that there is a shortage of ZMapp at this point in time," Dr Lam said. "We want to let Singaporeans know that while we monitor the situation very closely, ZMapp is not the mainstay of treatment for any patient infected with Ebola."

As for media reports in August of a suspected Ebola case here, he said the ministry was concerned about it and wrote "to the media to clarify with them and to ensure that in future reporting, they do check with the ministry to prevent such false alarms".





Construction delayed only at Jurong hospital
By Linette Lye, The Straits Times, 9 Sep 2104

ONLY the Ng Teng Fong General Hospital is facing construction delays, said Health Minister Gan Kim Yong yesterday.

"The other hospital projects under construction are currently on track," he assured the House.


Mr Gan said that the main reason for the delay was the problems the contractor faced in procuring windows, glass panels and other parts of the building's exterior.

"These functional elements need to be installed so that the building is protected from the wind and rain, to allow internal building works and installation of critical equipment to proceed without the risk of damage by weather," he said.

Mr Gan also reiterated the measures that the Health Ministry is taking to ensure hospital bed capacity is not adversely affected by the delay.

These include pushing back plans to close the 330-bed Alexandra Hospital for refurbishment as well as adding 150 beds, spread between the National University Hospital and Singapore General Hospital.

Changi General Hospital will also add more beds as the new building it shares with St Andrew's Community Hospital opens in stages from December.

Said Mr Gan: "These measures, along with other ongoing capacity-related initiatives, will add about 400 acute and community hospital beds to the system this year."





Effects of dengue vaccine Sanofi 'too early to assess': MOH
The Phase II trial for the Sanofi drug, which started in 2009, is still ongoing at public hospitals, says Parlimentary Secretary for the Ministry of Health (MOH) Associate Professor Muhammad Faishal Ibrahim.
Channel NewsAsia, 9 Sep 2014

A dengue vaccine could potentially help reduce the number of cases of dengue in the country, but one specific drug - Sanofi - is still being tested and it is "too early to definitively assess the effects of the dengue vaccine", said Parlimentary Secretary for the Ministry of Health (MOH) Associate Professor Muhammad Faishal Ibrahim in Parliament on Monday (Sep 9).


To these questions, Dr Faishal said a Phase II clinical trial for the Sanofi vaccine has been conducted among 1,200 patients in Singapore, and was started in 2009. Dr Faishal added that MOH aims to assess the immune response and safety of the drug in healthy persons aged 2 to 45 years old, and follow-up checks of those in the trial are still ongoing at public hospitals.

"It is still too early to definitively assess the effects of the Sanofi dengue vaccine," said Dr Faishal, adding that all new vaccines must be assessed by the Health Sciences Authority for its safety, quality and efficacy to meet international benchmarks before being approved for use here.

Dr Faishal also pointed to results from two large-scale Phase III studies on Sanofi conducted in Asia and South America that were reported recently.

Both studies focused on effectiveness of the vaccine in children and showed that it had lower efficacy against dengue virus serotypes 1 and 2, which are the most common types of dengue circulating in Singapore. However, most dengue cases in Singapore occur in adults, said Dr Faishal.

Thus, to reduce the number of dengue cases, other measures such as reducing the number of mosquito breeding sites and using mosquito repellents continue to play an important part, Dr Faishal said.

DENGUE VACCINE FOR CHILDREN?

Mr De Souza also asked if MOH has plans to make a dengue vaccine available under the National Childhood Immunisation Programme, like the polio vaccine.

Dr Faishal replied that an Expert Committee on Immunisation (ECI) advises the ministry on matters related to vaccination.

"The ECI considers factors such as the local burden of disease, vaccine safety, efficacy and cost-effectiveness when recommending whether a particular vaccine, such as the dengue vaccine when it becomes available, should be included into the National Childhood Immunisation Schedule," added Dr Faishal.





Low numbers employed under Letters of Consent, Training Employment Passes
By Loke Kok Fai, Channel NewsAsia, 8 Sep 2014

A total of 9,700 foreign workers were employed under Letters of Consent (LOC) as at December 2013.

This makes up less than 1 per cent of Singapore's total foreign workforce, excluding foreign domestic workers. Writing in reply to a question posed in Parliament on Monday (Sep 8), Minister for Manpower Tan Chuan-Jin said this percentage has remained fairly constant over the years.

He added that the number of foreign interns brought in by firms on Training Employment Passes (TEPs) has fallen significantly, from a peak of 4,100 in 2010 to 1,200 in 2013.

Mr Tan said the Government tightened the scheme in recent years to prevent firms from relying on "interns" on a permanent or ongoing basis, as well as to allow Singaporeans more internship opportunities.





Feedback on Jobs Bank has been positive: Tan Chuan-Jin
Increase in Jobs Bank sign ups are “encouraging” signs of the portal’s success, local labour market remains well
By Robin Choo, TODAY, 8 Sep 2014


And over 65,000 jobs are available on the Jobs Bank, a more than 400 per cent increase from the portal’s official launch on July 14.

Feedback from both job seekers and employers, since the launch, has been positive. “It’s an encouraging start,” said Manpower Minister Tan Chuan-Jin, who gave this update in a written reply to a parliamentary question posted by West Coast Member of Parliament Foo Mee Har today (Sept 8). He also expressed hope that more employers and Singaporean job seekers would use the Jobs Bank.

However, Mr Tan noted that actual figures and accurate or representative indicators of how well Singaporeans are doing in the labour market are difficult to determine due to multiple avenues of employment.

Singaporean job seekers may be hired directly by firms, through head-hunters or private job portals and other job advertisements. Even application for jobs that Singaporeans see on the Jobs Bank cannot be tracked directly as they apply through in-house human resource (HR) portals.

Mr Tan said: “What is important to us is whether the overall labour market ecosystem benefits Singaporean job seekers.”

This involves broader factors such as the number and types of jobs being created, and whether Singaporeans have the “skills and passion” for the job.

The Jobs Bank is a free service provided to all Singapore-registered companies and Singapore Citizens and Permanent Residents, administered by the Singapore Workforce Development Agency. It is intended to facilitate a fair hiring process and greater awareness of job vacancies available for Singaporean job seekers.

“The Jobs Bank and the Fair Consideration Framework was not, however, set up to guarantee local job seekers that they will always get the job,” Mr Tan noted. Hiring will continue to be determined on the basis of merit, and to the best applicant for the job.

The Ministry of Manpower has been tracking and reporting indicators of citizen employment outcomes regularly, with seasonally adjusted citizen unemployment rate estimated at 3 per cent, as of June. Singaporean workers have also enjoyed positive real wage growth over the past five years. “The situation is healthy,” said Mr Tan.





Police step up fight against cybercrime
By Nur Asyiqin Mohamad Salleh, The Straits Times, 9 Sep 2104

POLICE are making use of print and broadcast media as well as social media to warn people of tactics that crooks use to cheat them on the Internet.

Also, the authorities will work with agencies outside Singapore to crack down on these cyber criminals.

Senior Minister of State for Home Affairs Masagos Zulkifli set out these measures in Parliament yesterday for countering the surge in cybercrime in Singapore.

The number of cases of online crime in the first six months of this year more than tripled to 787, up from 187 in the same period last year.

This, said Mr Masagos, could be partly due to greater public awareness and people being more willing to report these crimes.


"A key strategy to reduce the number of online crimes is to raise public awareness and vigilance," said Mr Masagos, adding that the police are working with other groups to educate the public on these crimes.

For instance, the police are working with major local banks DBS/POSB, United Overseas Bank and OCBC to put up crime prevention advisories on their Internet banking websites by the end of the year.

Cases of online purchase and identity theft scams will also be highlighted in upcoming episodes of local TV series CrimeWatch.

Meanwhile, the police and the National Crime Prevention Council have come up with public education materials on cybercrime to put online and on bus stop panels and at MRT stations.

Prevention, said Mr Masagos, is the best way to tackle online crime. He said: "The people who are using all these mediums must be always aware that they can be victims of cybercrime."

As many of these crooks are located overseas, the authorities are also working closely with international agencies. "Our own forces in the police have had to upgrade themselves to understand the nature of these crimes, how they are perpetrated, including working with their foreign counterparts," said Mr Masagos.

He cited the Interpol Global Complex for Innovation in Singapore, which will house the global police agency's first centralised cybercrime data centre when it opens next year.

"We work together with international organisations like Interpol to make sure we have a bigger global view of the issue, not just about what's happening in Singapore," said Mr Masagos.





Implications of short-term rental trend to be studied
By Janice Heng, The Straits Times, 9 Sep 2104

THERE is a growing phenomenon in Singapore of home owners offering their residences for short stays.

It is a situation that will require the Government to study whether to change home rental rules, said Senior Minister of State for National Development Lee Yi Shyan yesterday.


He made the point when noting the growing popularity of home-sharing websites like Airbnb, which let owners offer their homes for short stays.

Many such sites have disclaimers stating that those offering or taking up such accommodation must comply with local laws and regulations, said Mr Lee, who is also Senior Minister of State for Trade and Industry.

"So I think in this context of renting out properties for less than six months, clearly they are in infringement of our Planning Act," he said.

But in the longer term, the Government will need to study the implications of this trend, he added.

Such "sharing of resources... is itself positive" but comes at the expense of existing regulations that protect both consumers and service providers, said Mr Lee in his reply to Workers' Party MP Pritam Singh (Aljunied GRC).

He noted the risks of changing the rules, saying that the Government does not want a situation where consumers are promised certain services or products but do not receive them.

"So I think we have to look at both the interest of the larger public as well as the appeal or attraction of such form of resource-sharing," he added.

Since last year, the Urban Redevelopment Authority (URA) has received about 520 complaints about the alleged rental of individual strata-titled private residential properties for less than six months.

Those who complained had concerns about privacy and security, owing to the presence of transient guests and their use of common facilities, said Mr Lee.

The URA investigates all complaints and if an offence has been committed, the home owner can be fined up to $200,000 and jailed up to 12 months.





Cutting red tape for businesses
By Melissa Tan, The Straits Times, 9 Sep 2104

LESS red tape for businesses is on the cards after proposed changes to the Companies Act that were introduced in Parliament yesterday.

One proposed move is to exempt more small companies from having to get their accounts audited.

Another is to let people who register with the Accounting and Corporate Regulatory Authority (ACRA) submit an alternative address rather than have their home address shown in public records.

These proposed changes are aimed at easing companies' regulatory burden, giving them greater flexibility and improving the corporate governance landscape in Singapore, the Ministry of Finance said in a statement yesterday.

The changes could benefit an additional 25,000 companies in Singapore at least, the ministry said.

It added that, in total, these made up the largest number of changes to the Companies Act since the Act was enacted in 1967.

Under existing rules, only companies that fall into a special category of "exempt private companies" and bring in $5 million or less in revenue a year do not need to get their accounts audited.

However, the proposed change will let more businesses qualify for the audit exemption.

It will let private companies that have up to $10 million in annual turnover, up to $10 million in total assets and up to 50 employees get an exemption from account audits.

Companies will need to meet just two of those three conditions to be exempted.

Another significant change the Finance Ministry proposed in a second Bill yesterday was that people who register with Acra can provide an alternative address rather than their home address.

The ministry said that there were "concerns about public disclosure of residential addresses" in Acra's current public records.

Safeguards will be put in place to "minimise fraudulent reporting and filing of invalid addresses", it added.

Three other Bills were introduced yesterday by the Finance Ministry, including a "Business Names Registration" Bill, which aims to cut red tape for the registration of business names.

The second Bill was about the details of seller's stamp duty for industrial properties, and the third one was about technical changes to the goods and services tax (GST) system, such as GST on re-imported goods.





No self-rating scheme in Arts Bill
By Nur Asyiqin Mohamad Salleh, The Straits Times, 9 Sep 2104

TWO weeks after a controversial self-classification proposal for Singapore arts groups was dropped, a Bill to amend the Public Entertainments and Meetings Act was introduced in Parliament yesterday.

It did not have the Arts Term Licensing Scheme, which would have allowed arts groups to give age-appropriate ratings for their own works.

The Media Development Authority of Singapore (MDA), which had proposed the scheme, saw it as a step towards "co- regulation".

However, arts groups opposed it stoutly, saying it would encourage self-censorship.

The scheme was on MDA's list of proposed amendments for the Act, which was last changed in 2000. With its exclusion, the changes set out in the Bill include licensing virtual performances streamed to a venue for public exhibition in the same way as a live event at the same location.

Also, MDA would be allowed to investigate arts entertainment breaches, instead of subjecting the organisers to police action.





Move to reserve 40 spots for non-alumni in Primary 1 registration has worked: Heng
The Education Minister told Parliament that without the rule, there would be even fewer places available to students who do not have prior connection to the schools.
By Chitra Kumar, Channel NewsAsia, 8 Sep 2014

The newly-instituted rule requiring each school to set aside 40 places for Phases 2B and 2C of the Primary 1 registration process has fulfilled its intent, said Education Minister Heng Swee Keat on Monday (Sep 8) in Parliament.

This year, every school had to set aside 20 spots each - for Phase 2B and 2C - before the start of the Primary 1 registration exercise. The Education Ministry said this was to ensure access to popular schools remains open.

With four primary schools having had to conduct balloting in Phase 2A(2), Mr Heng said that if not for the new rule, there would be fewer than 40 places in each of these four schools that are open to students without prior connection to the schools.

“Some schools may in the future run the risk of not having any access at Phase 2B and 2C,” he added.

He said the current criteria has met the needs of most parents well, and making further changes at this point would not be meaningful. What is most important is that every student receives good quality and holistic education, regardless of which school he or she attends, he added.





Move to amend law on Edusave scheme
By Pearl Lee, The Straits Times, 9 Sep 2104

A MOVE to change the law to extend the Edusave scheme to students in madrasahs, privately-funded schools, homeschoolers and Singaporeans abroad was made in Parliament yesterday.

It will benefit 20,000 more children, Prime Minister Lee Hsien Loong had said in his National Day Rally speech last year when he announced the extension of the scheme.

The grants will be pegged to what children in national schools receive: Those aged seven to 12 will get $200 a year.

Students aged 13 to 16 will get $240, which is the same as what secondary school students get.

The scheme, set up in 1993, is for students to pay for enrichment programmes or sports and leadership courses.





LEASE BUYBACK SCHEME
Why unsold lease is worth more than portion sold
'Time value of money', different rate of depreciation the reasons: Khaw
By Janice Heng, The Straits Times, 9 Sep 2104

IF A Housing Board flat owner keeps half his remaining lease and sells the other half back to the Government, what he keeps is worth more than what he sells - even though the number of years for each is the same.

This aspect of the Lease Buyback Scheme has puzzled many and yesterday National Development Minister Khaw Boon Wan explained what was behind the unusual situation. The reason, he said, is that a property's value does not fall at a steady rate.

First, there is the so-called "time value of money".

Under the scheme, a flat owner keeps the next 30 years of his lease. The Government pays now to buy the far-flung remainder of the lease - say, the final 30 years.

But $1,000 today, for instance, is worth more than $1,000 in several years' time, said Mr Khaw.

This is why the immediate half of a lease is worth more than the future half.

Second, properties with a very short lease left tend to depreciate faster than properties with a very long lease remaining.

As a result, when half the lease is kept and half sold, the first half is likely to be valued at about 60 per cent and the second at 40 per cent, said Mr Khaw in reply to Ms Foo Mee Har (West Coast GRC).

He later added that this 40 per cent, which the owner receives, is already higher than would be the case under "strict computation".

The first half of the lease is rightly worth 75 per cent, and the other half just 25 per cent. But that would mean much lower proceeds under the scheme.

This is why HDB introduced conditions. Owners who have sold part of their lease cannot resell the flat and cannot sublet it entirely, though they can sublet rooms.

"Because of those conditions put in, when valuers value the front end of the lease to be retained, they take that into account and discount it," he said.

This is why the second half is worth 40 per cent instead of 25 per cent. "So that enables the Lease Buyback Scheme to be a lot more attractive and to be a lot more meaningful to the owners."

He was replying to Workers' Party MP Png Eng Huat (Hougang), who wanted to know why such restrictions existed.

The need for substantial sales proceeds is also why HDB requires at least 20 years of lease to be sold back, Mr Khaw told Ms Lee Bee Wah (Nee Soon GRC).

Mr Hri Kumar Nair (Bishan-Toa Payoh GRC) wanted the Ministry of National Development to reveal how its calculations are made.

"How valuers value properties is not secretive," replied Mr Khaw. "It's an established practice and there are tables which are published by valuers." If owners object to the valuation of their flats, they can appeal, he added.

Ms Foo and Mr Baey Yam Keng (Tampines GRC) wondered how property cycles would affect the scheme as payouts are based on market value.

Mr Khaw said the ups and downs of the property market will affect all monetisation options, from lease buyback to selling one's flat and moving into a studio apartment. The key is proper counselling so that a flat owner is aware of all the options, he said.

Since the Lease Buyback Scheme began in 2009, 1,083 seniors from 812 households have taken part in it.

The sales proceeds go towards topping up their Central Provident Fund savings which are used to buy the CPF Life annuity.

The average monthly annuity payout for people in the scheme is $550. The highest payout is $1,200, and the lowest $50, which was for an owner with only a 5 per cent share of the flat.





Lease buyback: Owners can still benefit from SERS
By Janice Heng, The Straits Times, 9 Sep 2104

A FLAT owner who has sold part of his lease back to the Government will still benefit if his flat is up for redevelopment, National Development Minister Khaw Boon Wan said yesterday.

He was fielding questions from five MPs about the Lease Buyback Scheme, under which Housing Board flat owners keep 30 years of their lease and sell the rest back to the Government.

From April next year, the scheme will have greater flexibility, like a range of lease lengths.

If such a flat later falls under the Selective En bloc Redevelopment Scheme (SERS), the owner will be compensated based on the market value of the remaining unsold lease, said Mr Khaw.

Under SERS, old estates are redeveloped, and affected owners get compensation and rehousing benefits, including new replacement flats at subsidised prices.

Those who have taken up the Lease Buyback Scheme can choose a replacement flat with the same remaining lease as their existing one, or one with a fresh 99-year lease at a subsidised price, said Mr Khaw.

He was replying to Mr Baey Yam Keng (Tampines GRC), who had asked what options owners had if they outlived their leases.

Such owners will not be left homeless, said Mr Khaw.

"HDB will look into the circumstances of each case to work out an appropriate housing arrangement, taking into account the elderly owner's health condition, financial status and the availability of family support," he said.

This is done on a case-by-case basis as the owner could be bedridden, for instance, and thus may need a place in a nursing home rather than a flat. The HDB would work with the Health Ministry to ensure the owner is "well- placed", said Mr Khaw. This will depend on whether his children, if any, are able to look after him.

The lease can also be extended, taking a cue from studio apartments that are sold on 30-year leases. For these, the HDB commits to a 10-year lease extension at the prevailing market value.

From April 2015, flat owners opting for the Lease Buyback Scheme can choose to keep a 35-year lease."Those who are concerned about outliving their lease can take up this longer lease option," he said.

Insurance is another option the Government is studying, said Mr Khaw. Flat owners could buy insurance such that, if they outlive the committed lease, the insurer takes over and pays for the extra lease needed.

But the downside is that if the owner dies before the lease is up, he will lose the remaining value.

This is in contrast to the current practice, which is that any unconsumed lease will be refunded to the owner's estate, he said.





Public mindset yet to catch up to policymaking
By Lydia Lim Associate Opinion Editor, The Straits Times, 9 Sep 2104

OF THE 20 Institute of Technical Education (ITE) students that Mr Zaqy Mohamad (Chua Chu Kang GRC) polled recently, only one was open to heading straight to work after he graduated, and giving a proposed place-and-train programme a shot.

The rest preferred to study for a diploma next, believing that was a surer route to success.

With that one anecdote, Mr Zaqy illustrated the gulf between what non-degree holders on the ground have in mind and what members of the ASPIRE Committee were reaching for in their report released two weeks ago, and aimed at enhancing opportunities for polytechnic and ITE graduates.

The thrust of the report - which the Government has accepted and adopted as policy - is that all Singaporeans, regardless of their qualifications, should enjoy full opportunities to upgrade and progress during their working lives.

It also sets the stage for a cultural shift away from decades of over-emphasising paper qualifications to giving due weight to skills and performance.

All eight MPs who joined the first day of debate on Senior Minister of State Indranee Rajah's call for the House to endorse the ASPIRE report cheered its lofty goals but pointed to real issues on the ground that needed to be addressed before students, parents and workers would buy into it.

Ms Denise Phua (Moulmein-Kallang GRC) said she was worried about what the report left unsaid. "There appears to be an underlying assumption that all things will fall in place if we only strengthen the vocational track. And we will miraculously achieve what we would like to see in systems in, say, Germany, Switzerland, Norway or Finland, where there is a greater balance between the vocational and academic tracks."

Ms Indranee herself acknowledged that many people were not even clear what was meant by skills, with some youngsters informing their parents that since the emphasis was now on things they could do with their hands, they no longer needed to study.

She sought to set the record straight by explaining that skills refer to relevant knowledge and being able to apply it, as well as the experience of having done so.

From yesterday's debate, which continues today, it would seem that while almost nobody disagrees with the new direction set out by ASPIRE, few are clear about what it will mean in practice.

That too was the upshot of a lively exchange between four MPs and National Development Minister Khaw Boon Wan on the Lease Buyback Scheme.

The scheme, which helps retirees monetise their flats by selling part of the remaining lease to the HDB in exchange for income, will be extended to four-room flats from next April.

Ms Foo Mee Har (West Coast GRC) asked Mr Khaw how the HDB determined the value of the lease that it buys back from flat owners. She said people were puzzled that when the duration of the lease sold to the HDB was equal to that retained by owners, the owners received less than 50 per cent of the flat's market value.

Mr Khaw explained that because a dollar today is worth more than a dollar in say, 30 years' time, the value of the lease retained by the flat owners is worth more than that sold to the HDB. He said the split would be roughly 60-40.

But he later revised that figure when asked by opposition MP Png Eng Huat (Hougang) about the restrictions imposed on those who sign up for the Lease Buyback Scheme, and who are not allowed to sublet the whole flat or resell it.

Mr Khaw then revealed that without such restrictions, and if HDB adopted a strict computation of the value of the lease, the split in value would be 75-25 rather than 60-40, rendering the scheme unattractive.

With the restrictions, however, the HDB is able to make adjustments that enhance the payouts to owners.

Yet, when Mr Hri Kumar Nair (Bishan-Toa Payoh GRC) asked for MND to publish both the methodology and the figures used in the computations, Mr Khaw demurred.

Mr Nair said he was asking because "one can discount on a different basis and apply different percentages and their results could be quite different. So if the MND can publish the workings and the methodology, that may help explain things".

In not taking up Mr Nair's suggestion, Mr Khaw lost an opportunity to educate the public on a new scheme that many seniors, and even MPs, are struggling to understand.

It would seem that on both Lease Buyback and the ASPIRE report, policymaking and messaging may be running ahead of public understanding and acceptance.


Parliament passes amendments to Road Traffic Act

$
0
0






Using any mobile device in hand while driving to be illegal
By Walter Sim, The Straits Times, 9 Sep 2014

DRIVING while holding and using any type of mobile device, including small tablets, will be illegal from next February.

Currently, only calling or texting someone on a cellphone is barred. But when the changes to the Road Traffic Act, which were passed into law yesterday, come into effect, everything from checking e-mail to playing games on these devices will be an offence.

This comes amid a 20 per cent rise in the past two years in the number of summonses for using a mobile phone while driving - from 2,938 in 2012 to 3,572 last year. Senior Minister of State for Home Affairs Masagos Zulkifli said the amendments were necessary, given the proliferation of the types of mobile devices and their applications.

Several MPs, however, wondered if the enhanced laws go far enough, citing overseas studies and the laws of other countries.

Mr Gan Thiam Poh (Pasir Ris-Punggol GRC) said: "Researchers have found that drivers tend to be overconfident, and underestimate the risk of inattentive driving, particularly while using mobile devices, whether they are being held or mounted."

Bishan-Toa Payoh GRC MP Hri Kumar Nair also said the new rules "allow drivers to play a game, text or surf the Internet by tapping on the screen of a device placed on a holder". He added that drivers can still use the devices when the vehicle is not moving, calling it an unsatisfactory situation. He pointed out that in Britain, use of mobile devices is banned until the car is parked.

The same point was raised by Mr Zainal Sapari (Pasir Ris-Punggol GRC), who said Australia bans the use of mobile devices while a vehicle stops at a traffic junction.

Non-constituency MP Gerald Giam, meanwhile, suggested that emerging technologies such as smartwatches and the Google Glass, a head-mounted device which allows users to watch videos and surf the Web, will slip through the net.

But Mr Masagos said the use of such devices may yet fall foul of the offence of inconsiderate driving, which carries up to a $1,000 fine and a six-month jail term.

"We will continue to monitor the situation... and study the practices of other jurisdictions as they evolve to deal with (new) types of smart devices," he added, calling the amendments a "measured" approach to the problem.

Three MPs - Mr Zainal, Ms Tin Pei Ling (Marine Parade GRC) and Mr Ang Hin Kee (Ang Mo Kio GRC) - compared using the mobile phone while driving to driving under the influence of alcohol.

Ms Tin and Mr Gan also called for penalties stiffer than the current $200 fine and 12 demerit points. Those convicted in court also face up to a $1,000 fine and six months in jail; repeat offenders face up to double the penalty.

Mr Masagos replied that the current penalties are "sufficient".

Singapore Safety Driving Centre manager Gerard Pereira said the changes are a step in the right direction. But catching a motorist red-handed would remain a challenge, he added. "But given the possibility of being caught for inconsiderate driving, hopefully drivers will think twice."






Amended traffic laws not tough enough, say MPs
By Tan Shi Wei, TODAY, 9 Sep 2014

From February, holding and using any mobile communication device — including tablets — while driving could be punishable with fines and imprisonment, under new laws passed yesterday, even though some Members of Parliament (MPs) felt the rules did not go far enough to combat a growing road menace.

All eight MPs who rose to speak in the House felt the changes were a step in the right direction, but thought the laws could be stricter.

Some noted that devices mounted on dashboards, non-communication devices such as the Nintendo DS and wearable technology such as Google Glass fall outside the law’s ambit. These devices, they said, pose dangerous distractions for motorists.

Others felt it should be an offence to hold and use these devices even when the vehicle is not in motion, as motorists would otherwise be able to use them when they stop at a traffic light or in a traffic jam.

“The restriction should apply to the entire driving process. Drivers should remain alert to road conditions and any other road users until the car is safely parked,” said Bishan-Toa Payoh GRC MP Hri Kumar, adding that this was the case in other countries such as the United Kingdom.

Currently, it is an offence for a driver to hold and use a mobile phone and communicate with it while the vehicle is in motion. Under changes passed to the Road Traffic Act, this will now apply to any mobile communication device and the definition of “use” has been expanded to include surfing the Internet, checking emails and playing games.

If found guilty, a motorist can be fined S$200 and given 12 demerit points. If charged in court, first-time offenders can be fined up to S$1,000 and jailed up to six months. The penalties will be doubled for repeat offenders. The number of summonses issued to motorists using their mobile phones while driving has risen over the years, from 2,817 in 2011 to 3,572 last year. In the first six months of the year, 1,761 summonses were issued.

Responding to MPs’ concerns, Senior Minister of State (Home Affairs and Foreign Affairs) Masagos Zulkifli said the authorities had “deliberately decided to take a measured approach in tightening the rules on handphone driving”.

“It is neither possible nor practical for the law to specify all the actions and devices that could potentially distract a driver,” said Mr Masagos, adding that Singapore’s approach is consistent with that of jurisdictions such as Hong Kong.

“We will continue to monitor the situation after the new changes come into effect and study practices of other jurisdictions, as they evolve to deal with other types of smart devices that are being developed.”

Other amendments passed include the rebuttable presumption regime for selected traffic offences such as speeding. Vehicle owners would now be presumed to have committed the offence if they fail to provide the Traffic Police with particulars of the driver who committed it. However, they can rebut the presumption if they prove they were not the drivers at the time of the offence.

Motorists who are involved in accidents that have caused damage or injury also have the duty to provide their particulars to the owner of the vehicle or property, even when no one is around to ask for the information. For example, if a motorist hits a car in a car park, he should leave a note on the damaged car with his particulars.

And unless first contacted by the owner, all motorists must report the accident to the police in 24 hours. Those who fail to do so will be liable for the offence of hit-and-run.

To enhance drivers’ competency, work pass holders who drive for work purposes will need to obtain a local driving licence within six months of obtaining work passes from January 2016. Currently, they need to do so within 12 months from their last entry to the island.

However, Non-Constituency MP Gerald Giam felt the new window period was still too long. “Six months is a long time for someone who does not have a valid Singapore driving licence to be driving on our streets ... a foreign driver who is new to Singapore will tend to be unfamiliar with our roads.”

Another change would be raised licence conversion requirements for Work Permit and S-Pass holders who drive Class 3 vehicles, such as light goods vehicles and small buses. New applicants will now need to pass the Practical Driving Test and Basic Theory Test to convert to a Class 3 licence.

A voluntary Safe Driving Course will also be implemented to retrain motorists who have accumulated 12 or more demerit points. Individuals — excluding probationary drivers who have just obtained their driving licences — will have three demerit points deducted from their record on completion of the course.





Stricter rules for foreign workers driving commercial vehicles
New measures include practical test, shorter period to convert licence
By Lim Yi Han And Jalelah Abu Baker, The Straits Times, 9 Sep 2014

WORK permit and S-pass holders will have to pass a practical test as well if they want to operate small buses and light goods vehicles from June next year.

Currently, they need to pass only a basic theory test to convert their equivalent foreign licences.

From 2016, all work pass holders employed to drive will also get just six months to convert their equivalent overseas licences to a local one instead of the current 12 months.

Explaining these changes to the Road Traffic Act which were passed by Parliament yesterday, Senior Minister of State for Home Affairs Masagos Zulkifli said: "Put together, these two changes will ensure that foreign vocational drivers are competent (and familiar) when they drive on our roads."

To facilitate this, the Government announced a new Class 3C vehicle licence for foreigners. This licence excludes the small buses and light goods vehicles that typically come under Class 3, which allows a holder to drive cars, light goods vehicles and small buses which do not weigh more than 2,500kg.

Foreign workers who need to drive only cars rather than the other vehicles can apply for the new licence instead, and will need to pass only the basic theory test.

Workers currently with a full Class 3 licence will be given until May 31, 2017 before having to take the practical test.

Singapore Transport Association chairman Dave Ng said that the changes mean "much safer" roads, but several companies The Straits Times spoke to hope that the wait to re-take a practical test after failing one would not be too long.

Mr Chan Chong Beng, chairman of interior furnishings firm Goodrich Global, said: "The speed at which the foreigners can take the tests and get their licences is important. If they can't start soon, the company's work will be affected."

He said it will affect business if the worker fails and has to wait a few months for the next test.

Mr Masagos urged employers not to wait until the laws come into effect to start sending their workers for the necessary tests, highlighting how fleet operators such as Bok Seng Logistics have already begun the process.

Mr Ng, who is also Bok Seng's chief executive, said his company ensures their drivers already have a local licence before being allowed on the roads here.

"We also have our own safety team to ensure that they are proficient in driving. Of course it's more costly, but it's our responsibility."

Workers' Party Non-Constituency MP Gerald Giam suggested in Parliament that the regulations "may not be tight enough".

He said: "Six months is a long time for someone who does not have a valid Singapore driving licence to be driving on our streets.

"Accidents are more likely to happen within the first few days for a driver who is new to our roads."

He added that some may have obtained their licences through bribes and without actually taking any practical test. He gave New Delhi as an example of where this reportedly happens.

Mr Masagos said many countries also allow "non-tourist foreigners to drive with their foreign licences for a designated period". He added that police would take action if they "have reason to believe (a foreign licence) has been forged or tampered with".

Experts said that the changes are needed given the rising number of foreign drivers on the roads here.

Singapore Safety Driving Centre manager Gerard Pereira said: "There are certain safety aspects that we have that other countries don't have. Passing the basic theory test does not give a person the idea of the road situation here."

He said the six months for work pass holders to convert their licence is a "reasonable" timeframe, because "the normal waiting time for our driving tests is already about four to five months".





Scheme to help errant drivers improve skills
By Lim Yi Han, The Straits Times, 9 Sep 2014

A SCHEME to encourage errant drivers to improve their road skills will begin in the second half of next year with the introduction of the Safe Driving Course.

Motorists who have accumulated at least half of the maximum number of demerit points they are allowed before being suspended can choose to take the course. After five hours of theory lessons and an hour of practice, three demerit points will be deducted.

The course, developed by the Traffic Police and driving schools, can be taken only twice.

Senior Minister of State for Home Affairs Masagos Zulkifli said in Parliament yesterday that this "early intervention" scheme aims to get poor drivers to "correct unsafe road habits".

According to Traffic Police figures, around 31,500 licence holders would currently be eligible for the course.

Singapore Safety Driving Centre manager Gerard Pereira said: "We don't want to just punish them; we want to educate them. Three points may mean a lot to a driver."

Still, Mr Ang Hin Kee (Ang Mo Kio GRC) told Parliament yesterday: "We should not end up with drivers going through the motions of attending the Safe Driving Course, but, rather, ensure that it will result in effectively instilling better and more responsible driving habits."

Two amendments, which will take effect from February, were also made to the Road Traffic Act to get drivers to be more responsible.

If a vehicle is caught for certain traffic offences, for instance speeding or running a red light, the owner will be given two weeks to inform the authorities who was behind the wheel at the time.

If the owner fails to do this, he will be presumed to have committed the offence.

Currently, the owner has a week to report any incidents but faces only the possibility of being hauled up for failing to furnish information. The original traffic offence is not attributed to anyone.

For the last three years, more drivers have been failing to provide information, from 2,959 cases in 2011 to 4,521 last year, said the Traffic Police.

The other change is that drivers will have to take reasonable steps to provide their particulars after an accident - even when there is no one around.

For instance, if a driver hits a car at a deserted carpark, he must leave his particulars and report the matter to the police within 24 hours, unless first contacted by the other car's owner. Failure to do so could mean a jail term of six months and a fine of up to $1,000.

Currently, the driver needs to give the information only if someone asks for it.

General Insurance Association of Singapore executive director Derek Teo said motorists whose vehicles were damaged anonymously are currently forced to make a claim on their own policies, affecting their "no claim discount".


3 new housing locations to be green havens

$
0
0
By Yeo Sam Jo, The Straits Times, 10 Sep 2014

THE first public housing projects in the upcoming Tampines North, Bidadari and Punggol Northshore areas are set to feature a range of green initiatives.

Aside from heavily landscaped facilities such as roof gardens, the Build-To-Order projects will boast technologically advanced and eco-friendly features such as air-pressure waste systems.

"Intelligent" carpark monitoring systems will also be installed at the four pioneer precincts in Punggol Northshore.

These automatic systems reserve space for residents by adjusting the number of parking spaces available to visitors, depending on the time of day.

The roofs of these seafront blocks of flats, which face the Johor Strait, will be designed to allow installations of solar panels.

Common areas will have sensors that can reduce energy usage by dimming the lights when human traffic is low.

More than 3,000 units in blocks as high as 26 storeys will be launched by the Housing Board next year in Punggol Northshore.

Among other amenities will be a shopping centre, a two-storey walkway connecting the nearby Samudera LRT station to the waterfront, and a dragonfly pond in the middle of the area.

At the first housing precinct in Bidadari, which will also be launched next year, residents in more than 1,000 units can look forward to walkways flanked by greenery, shops and eating houses. They will also get views of a man-made lake and a new park from blocks as tall as 18 storeys.

Those living in the first Tampines North precinct will have a park as an entrance, with resting pavilions shaped like sand piles, drawing inspiration from the area's history of sand quarries.

More than 1,500 units, in blocks spanning 14 to 16 storeys, will be launched in November this year. Every block will come with a "living room" where residents can mingle amid landscaped greenery on the ground floor.

Bridges in Bidadari and Tampines North will connect garden decks and different blocks across roads.

All the new precincts will also come with air-pressure or pneumatic waste systems to reduce the manpower and trucks needed for refuse collection.

Property analysts believe each of these locations will be popular for different reasons.

"Bidadari has been touted to be the next Bishan. It's near to town and is considered city-fringe housing," said ERA Realty key executive officer Eugene Lim. "Tampines North is close to the Tampines regional centre, so it will enjoy the amenities of a mature estate."

Ms Nicole Tan, 23, who is unemployed and plans to apply for a Tampines North flat with her boyfriend, said: "It's a five- minute drive from Tampines Avenue 1, where my parents live. It will be so convenient to visit them."



PropNex Realty chief executive Mohamed Ismail Gafoor said that Punggol Northshore will be a hit with those looking for a waterfront lifestyle and activities.

"It will probably be the cheapest waterfront housing you can get," said Mr Lim, adding that the distance from the city centre will be less of a concern. "Those who buy flats in Punggol see it as a self-contained town. It will be bustling like Tampines in years to come."


Parliament Highlights - 9 Sep 2014

$
0
0
Parliament endorses ASPIRE report

ASPIRE ‘not about dissuading S’poreans from getting degrees’: Heng
Education Minister says it is about creating opportunities, keeping pathways open for all
By Siau Ming En, TODAY, 10 Sep 2014

In the wake of misperception by some about the Government’s message in its drive to improve prospects of polytechnic and Institute of Technical Education (ITE) graduates, Education Minister Heng Swee Keat yesterday set the record straight as he weighed in on the parliamentary debate on whether to endorse the Applied Study in Polytechnics and ITE Review (ASPIRE) report.

“As several MPs have noted, some members of the public are asking: Is the government now saying that qualifications don’t matter? Then why are we urging people to learn and upgrade? Let me be clear — ASPIRE is not about dissuading Singaporeans from upgrading ourselves or pursuing degrees or any form of qualifications,” said Mr Heng.

Instead, ASPIRE is about creating opportunities and keeping pathways open for all, he pointed out. “It is about breakthroughs, not limits; widening opportunities, not narrowing them; addition, not subtraction; more, not less.” It is not about one kind of qualification versus another, he stressed.

On Monday, the first day of the debate, several Members of Parliament (MPs) highlighted the need for the Government to communicate its message better. They noted that there is confusion among many Singaporeans on, for example, whether a university degree is still valued.

Over two days, 23 MPs rose to speak on the motion tabled by Senior Minister of State (Education and Law) Indranee Rajah to endorse the recommendations made by the ASPIRE committee which she chaired.

The Government had accepted the proposals. Still, MPs from both sides of the political divide all expressed unanimous support for the report.

During a lengthy four-hour debate yesterday, MPs acknowledged that it takes time to shift mindsets and called for more structured programmes for internships. They also urged the enhancement of training programmes for ITE and polytechnic students as well as more collaboration with industries, among other things.

Mr Heng pointed out that the belief that qualifications are all that matter would limit Singaporeans’ potential — as does the opposite view that qualifications do not matter at all.

“Qualifications matter, but they must be the right qualifications and of the right standard for what we want to do,” he said, citing doctors, nurses, pharmacists and physiotherapists as examples of occupations that require professional qualifications. “But not all qualifications matter — not if they do not help us build the right skills for what we want to do,” he added.

Mr Heng, who is an MP for Tampines GRC, shared an example of a young resident who had gone to him for advice. She had spent money to pursue a private degree after receiving her diploma, thinking that it would help her get a better job with higher pay.

However, after graduating with a degree, she was hired by a company that did not find her degree skills relevant and paid her the salary of an entry-level diploma holder.

“She was so caught up in chasing a piece of paper and lost the chance to discover what she really cared about,” said Mr Heng, who estimated that the resident incurred an opportunity cost of S$70,000 for not working and earning a salary during the three years spent pursuing her private degree.

Singaporeans need to look beyond qualifications and recognise that attitude, deep skills, knowledge and experience matter in order to perform and excel, said Mr Heng.

He noted that existing universities here are all developing applied learning in some ways. In this regard, the universities are taking a leaf from polytechnics and ITEs, not just the other way around. “I see the integration of theoretical and applied learning running throughout our education system —not just in the poly or ITE because this sets the foundation for future learning.”

Wrapping up the debate, Ms Indranee noted that the Government and public-sector agencies employ only 4 per cent of the total workforce, in response to calls from MPs for the Public Service, the single largest employer here, to take the lead in a cultural shift in the way Singapore values its people.

Laying out moves by the Public Service Division to improve career prospects for non-graduates, she added: “I think what MPs are really saying or asking about is the signalling effect.”

She called ASPIRE a “game changer” and noted that the recommendations were drawn from what the committee had learnt from various countries — including Switzerland, Germany, Australia and New Zealand — and woven into Singapore’s context, economic structure and system.

The Government is building on the strength of the people, tripartite system, as well as the polytechnic and ITE system here. “We are doing something uniquely Singaporean,” she said. “We are doing this for one reason and one reason only — to secure a better future for Singaporeans and Singapore.”





Heng: Future of education lies in quest for skills
'Limiting beliefs' can prevent people from achieving full potential, he says
By Sandra Davie Senior, The Straits Times, 10 Sep 2014

THE future of education is about the quest for skills, not the quest for paper qualifications.

That, said Education Minister Heng Swee Keat yesterday, goes to the heart of a national report to improve the career prospects of Singapore's polytechnic and technical institute's students.

After two days of impassioned debate by MPs on the Applied Study in Polytechnics and Institute of Technical Education Review (ASPIRE) report, Mr Heng set out what he described as "limiting beliefs" that could inhibit people from achieving their full potential.

The first is the mistaken belief that qualifications are all that matters. But "the highest qualifications will do a person no good, if there are no good jobs available in the first place", as shown in Taiwan and parts of Europe, he noted.

Also, there are a variety of jobs that require people to learn in different ways and all their lives. "Some jobs require degrees; some jobs don't." Indeed, people need a whole package of attributes to succeed at the workplace.

At the other extreme is the second equally limiting belief that qualifications no longer matter.

"Qualifications matter but they must be the right qualifications and of the right standard for what we want to do," he pointed out.

"ASPIRE is not about dissuading Singaporeans from upgrading ourselves, or pursuing degrees or pursuing any form of qualifications."

The third limiting belief is that if polytechnic and ITE students learn better, the value of degrees would go down. The opposite is true because everyone gains when a team does well, he said.

The report, which received broad support from the MPs, including those of the Workers' Party, recommended multiple pathways to give everyone, regardless of qualifications, opportunities to succeed in a chosen career.

Senior Minister of State for Education Indranee Rajah called it a "game changer" in her wrap-up speech. It sets a new course "because once again, the winds of change are upon us. We must tack to the new wind. If we do not make the change, it will be forced upon us and not on our terms".

MPs, she added, were correct to highlight the challenges.

MPs such as Mr Zainal Sapari (Pasir Ris-Punggol GRC), Mr Ang Wei Neng (Jurong GRC) and Mr Lim Biow Chuan (Mountbatten) said the Government will first need to address the thinking that a degree is the ticket to a good life. There is also the "caste system", as labour MP Heng Chee How (Whampoa) termed it, in human resource which places scholars above graduates, and graduates above diploma holders.

While stressing that employers must play their part, several MPs also highlighted the hurdles, including training cost, that firms, especially SMEs, will face.

Mr Heng Swee Keat also identified three action areas to achieve the desired outcomes. These are: integrate theoretical and applied learning; learn at every stage of your career and in every way; and respect everyone.

Summing up what ASPIRE aims to achieve, he put it thus: "It is not just about qualifications, not just about jobs, not just about economic growth… All of this is to create the conditions for Singaporeans to pursue lives of meaning, achievement and joy. Every one of us, regardless of our starting points."





ASPIRE is the 'missing piece' in Singapore's education system: Indranee
By Chitra Kumar, Channel NewsAsia, 9 Sep 2014

The Applied Study in Polytechnics and ITE Review (ASPIRE) is the "missing piece" in Singapore's education system to further strengthen applied education at polytechnics and ITEs said Senior Minister of State for Education Indranee Rajah. She closed the debate on Tuesday (Sep 9) on her motion for Parliament to endorse the ASPIRE recommendations, saying that with ASPIRE, the educational components are now all aligned.

Ms Indranee was addressing some concerns raised over the last two days in Parliament that the recommendations were too narrow and should be expanded beyond polytechnics and ITEs.

She pointed out that learning is a lifelong process - from primary level to university and even into the workforce. Ms Indranee, who is the chairman of the ASPIRE Committee, said that applied learning was already introduced at the primary and secondary levels as well as in the universities. Thus, it was now time to deepen applied learning at the polytechnics and ITEs.

"So you can see that we have the education components in alignment and what we are doing now is we are bringing the whole education part into alignment with the industry as well. That is the direction in which the Government is steering us," she said.

Ms Indranee acknowledged changing mindsets will be a significant challenge and obstacle. She said that to do so, people must first be convinced of the need to re-think the whole concept of education and work, and broaden the traditional definitions of success.

She also answered numerous calls for the public sector to take the lead. She said: "For new job seekers at entry-level jobs, the educational qualifications would have to serve as a proxy because you do not know the person. You do not know their capabilities yet. And some jobs require a degree, some do not. When recruiting, the civil service would indicate what kind of qualification is required according to the job type.

"And there will be certain professional fields where professional accreditation is required, for example medical or engineering. In such cases, the applicants will have to meet the requirements." 

She also reiterated that the Public Service Division is studying the merger of the Management Executive Scheme and the Management Support Scheme. She added that there are agencies with existing integrated schemes - such as the People's Association, Ministry of Home Affairs and the Inland Revenue Authority of Singapore.

But Ms Indranee reminded the House that Government and public sector agencies employ just 4 per cent of the total workforce. Thus, it was crucial for the various industries and employers to also be on board.

Nominated Member of Parliament Rita Soh said: "As a qualified professional architect with over 25 years of experience in the building and construction industry, I can affirm that the skills-based approach of the ASPIRE recommendations have great industrial relevance. Particularly in the field of architecture, which combines the need for scientific knowledge and artistic skill, employers and industry professionals alike have noticed with frustration a steep decline in the value of craftsmanship among incoming batches of graduates."

To ensure the success of this review, Ms Indranee reminded members that this was only the beginning - what is needed now is for everyone else to start making the necessary concrete changes in their own areas, including teachers, parents and employers.





Qualifications must be right for the job one wants: Heng
The Straits Times, 10 Sep 2014

EDUCATION Minister Heng Swee Keat made plain yesterday that recommendations by the ASPIRE committee to improve ITE and polytechnic vocational education were not meant to dissuade Singaporeans from upgrading themselves - or from pursuing degrees or any other qualifications.

The goal is to create opportunities for all, and not to create more competition for some, he said. But he stressed that qualifications sought ought to be of the right kind for the job a person wants.

Likewise, employers and the industry should also make it known to those looking to enter the workforce just what it is that they are looking for in employees.

Speaking in Parliament yesterday, when he joined the debate on the ASPIRE committee's report, he acknowledged that qualifications were a proxy measure for some competencies and attributes, "but cannot represent the full package of attributes each of us brings to the table".

He noted that several MPs said members of the public had - in the light of the committee's report - asked if the Government was now saying qualifications do not matter, and, if so, why it was urging people to upgrade.

The ASPIRE committee's recommendations, he said, were about "keeping pathways open for all, not blocking pathways for some".

"Qualifications matter but they must be the right qualifications and of the right standard for what we want to do. We want our doctor, our nurse, our pharmacist, our physiotherapist to each have the right qualification for the job they do," he said.

"The right qualification signifies that you have the right skills, the right combination of knowledge, application and experience.

"But not all qualifications matter. Not if they do not help us build the right skills for what we want to do," he said. "And this can happen when we seek qualifications as a paper chase rather than as a quest for skills."

He cited the case of a resident at his Meet-the-People Session recently. The diploma holder went directly to do a private degree programme, believing she could get a better job and earn a better pay.

"But after spending tens of thousands of dollars on the programme, she got a job that paid her at a fresh diploma holder's level - about $2,000 - because the company did not find her degree skills relevant. She lost three years of salary had she gone on to work. So (an) opportunity cost of over $70,000 plus the cost of doing this programme," he said.

"What's worse, she realised after all this, that this line of work does not suit her strengths and interest. She was so caught up in chasing the piece of paper and lost the chance to discover what she really cared about."

Her story moved him because her family is not well off, and the experience was a cost for them.

"I feel strongly that we must provide better career and education guidance to our young people. And our captains of industry must come out and explain what they are looking for."





Provide good training, bosses urged
By Charissa Yong, The Straits Times, 10 Sep 2014

BOSSES will have to do their part and provide good internships and training if Singapore's push to improve the career prospects of non-degree holders is to succeed, said MPs yesterday.

Mr Heng Chee How (Whampoa) told Parliament: "The best intentions will come to naught if companies are not doing their best to retain and upgrade talent, skills and experience."

His remarks echoed those of Mr David Ong (Jurong GRC), who called for workplace practices to be in line with the recommendations of the Applied Study in Polytechnics and ITE Review (ASPIRE) panel, which were endorsed by the House yesterday.

One area of concern centred on small businesses grappling with the short-term challenges of hosting and training interns or providing apprenticeships.

Mr Zainudin Nordin (Bishan-Toa Payoh GRC) called for internships to be proper learning experiences rather than "just another excursion in... a study programme".

But small firms may not have enough staff to supervise and mentor interns or the budget to compensate them, said Ms Lee Li Lian (Punggol East) and Nominated MP Thomas Chua, president of the Singapore Chinese Chamber of Commerce and Industry.

He said smaller firms already fear being edged out by larger ones in hiring: "The pool of young people is like a cake... Large and multinational corporations have big appetites and strong appeal. Very quickly, this cake would be entirely eaten up by them."

Mr Chua urged smaller firms to participate in the process of improving technical education as it will help them attract polytechnic and Institute of Technical Education (ITE) graduates.

MPs suggested the Government help these firms take on students by giving them training grants or tax incentives. Senior Minister of State for Education Indranee Rajah replied that such schemes are already in place.

The labour movement supports ASPIRE's recommendation to more closely link what polytechnics and the ITE teach with what industries need, said Mr Heng.

He and fellow Labour MP Zainal Sapari (Pasir Ris-Punggol GRC) called on companies to work with unions on continual training.

Bosses could enrol their workers for courses at the Devan Nair Institute of Employment and Employability run by NTUC - a suggestion backed by Education Minister Heng Swee Keat yesterday.









Place-and-train schemes to take in poly, ITE grads
WDA, Manpower Ministry to help drive support for skills upgrading
By Pearl Lee, The Straits Times, 10 Sep 2014

THE Workforce Development Agency (WDA) will offer, from 2016, place-and-train programmes to polytechnic graduates in the biologics and logistics sectors, and to Institute of Technical Education (ITE) graduates in the marine and offshore engineering and pastry and baking sectors.

This is an extension of the place-and-train programme WDA now offers to mid-career professionals looking to switch to other professions, such as radiography and physiotherapy.

Senior Minister of State for Manpower Amy Khor elaborated on the expanded role of the WDA in Parliament yesterday.

She outlined how the agency and the Manpower Ministry will support a new tripartite committee set up to drive industry support for career progression based on skills.

The WDA will match poly and ITE graduates in those sectors with suitable employers, said Dr Khor.

Under the place-and-train programmes, participants undergo structured on-the-job training while studying to further their qualifications.

WDA will develop an online portal to provide education and life-long career guidance to Singaporeans. It will be tailored to the different needs of people in various age groups, said Dr Khor.

Non-Constituency MP Lina Chiam said the WDA has offered many upgrading programmes for lower-skilled Singaporean workers. But they may not receive a higher wage or a larger job scope after completing the course.

Workers' Party chairman Sylvia Lim (Aljunied GRC) said the private security industry has seen various measures since 2005 aiming to improve the skill competencies of security officers. But it "remains a low-wage industry" despite rising standards and job scope.

Employers hesitated to send staff for training as it may mean extra cost to hire covering officers, and those who have completed training may want higher pay.

In response, Dr Khor said a 2012 WDA study found that workers who went for skills upgrading under the Singapore Workforce Skills Qualifications system received higher wages compared to workers of a similar profile who did not undergo training.

"The returns from training were even more significant for low-wage workers," said Dr Khor.

But the cultural change in society's attitudes towards paper qualifications will not take place overnight, and is not the Government's job alone, she said.

"Students, workers, parents, employers, unions, education and training institutions, and society at large all have important parts to play."





Success is tied to workers' skills and autonomy
By Lydia Lim, Associate Opinion Editor, The Straits Times, 10 Sep 2014

TWO MPs who keep close tabs on labour trends sounded an important warning yesterday: Do not take a wealth of good jobs for granted.

Nominated MP Randolph Tan, a labour economist, said that after half a century of sustained job growth, with steady resumption of employment growth after each downturn, Singaporeans risk "believing - falsely - that we are specially endowed with recovery abilities denied to other countries all too familiar with widespread joblessness".

What does that have to do with the ASPIRE report and its bid to enhance opportunities for polytechnic and Institute of Technical Education (ITE) graduates?

The report places the emphasis on skills and performance, rather than paper qualifications. And yesterday, Senior Minister of State Heng Chee How made explicit the link between these very skills and jobs, specifically the creation of good jobs that pay well and enable those who do them to enjoy a good standard of living.

This is how Mr Heng, who is also a National Trades Union Congress leader, put it: "Good jobs must be created in Singapore, and Singaporeans must have the attitudes and competencies needed to take on those good jobs.

"Indeed, the two are inter-linked. If companies find that Singaporeans do not have the competencies needed for the better jobs, they will have less reason to create or bring those better jobs into Singapore."

That may sound like common sense but the challenge lies in staying abreast of shifting demand for competencies and finding ways to equip current and future workers with them.

Dr Tan said what he sees in the ASPIRE report is "a warning against leaving our students unprepared for the rigours of the workplace that is set to become more and more competitive".

Cutting through the confusion over whether degrees are now less important than they used to be, he added: "Being fully prepared for the workplace is the key, and the reality is that given the right vocational training, some of our students will likely enjoy an equally - if not more - rewarding career over their university-trained counterparts.

"On the other hand, students who rush headlong and unprepared into a university degree without taking time to decide on what is most suited to their aptitude and inclination may not achieve their full potential, and may actually fall behind their vocationally trained counterparts."

In other words, there is no definitive answer on whether a degree or diploma will yield better dividends in future. It all depends on the individual, his inclinations and aptitude.

That may prove an uncomfortable truth for those parents and students used to having a path marked out for them to follow. But the spirit of the ASPIRE report is that each person must choose his own path, taking into account his passions, strengths and, yes, even his limitations.

Two other MPs fleshed out why such an approach flies in the face of conventional wisdom.

Opposition MP Muhamad Faisal Abdul Manap (Aljunied GRC) said parents must stop trying to be the directors of their children's lives and switch instead to being cheerleaders who support them in charting their own course of development.

Nominated MP Kuik Shiao- Yin, who has taught youth, said society must protect their freedom to pursue whatever path of knowledge is meaningful to them.

"When we rob our youth of their ability to choose what they want to study based on our own adult assumptions that it is 'too hard for them to score' or 'will bring down our school ranking' or 'will not earn you enough money in life', we teach them early on that no matter what people say, our society accepts only one pathway to success. And you have no choice but to take it to its bitter end. Trying to convince them otherwise later down the road at ITE and poly stage becomes extremely difficult," she said.

Education Minister Heng Swee Keat urged Singaporeans not to remain locked in old ways of thinking and old fears of losing out to others, because to do so would be to limit their own potential to thrive.

"We limit ourselves if we believe that qualifications are all that matter to get a good job, or, the opposite, that qualifications don't matter at all," he said.

"We limit ourselves if we think that some people improving their qualifications increases competition for others.

"If we limit ourselves this way, we block our individual ability to reach our aspirations, and our collective potential to build an inclusive, fair society of opportunities for all."

Now that Parliament has endorsed the ASPIRE report, the work of helping Singaporeans make good choices for the future cannot start soon enough.





When ERP rates rise, traffic speed goes up too
Speeds rise an average of 7% per dollar increase, says Josephine Teo
By Christopher Tan Senior Transport Correspondent, The Straits Times, 10 Sep 2014

MORE than three-quarters of Singapore's 74 electronic road pricing (ERP) gantries have not had their rates changed in the last three years, Senior Minister of State for Transport Josephine Teo said in Parliament yesterday.

Of those that saw changes, only eight showed a discernible upward trend in rates, she added.

But it reduced congestion: Speeds rose an average of 7 per cent per dollar increase, she noted of the eight gantries.

"As for the majority of the gantries which did not need a rate change... a balance has been achieved, with the ERP rate sustaining a traffic speed in the optimal range," she said.

Mrs Teo gave these figures when replying to Mr Baey Yam Keng (Tampines GRC), who had asked for proof that the ERP system was effective.

She said: "The effectiveness of ERP... is not evidenced by the number of gantries that see rate changes, but from the changes in traffic speeds that result from each rate change."

Mr Baey also asked if rate revisions - which are made quarterly - had made it too daunting for motorists to remember the prevailing charges on the road.

Mrs Teo said rates are changed only when average speeds fall outside the "optimal range". The optimal range for expressways is 45kmh to 65kmh, and for arterial roads, 20kmh to 30kmh.

But she acknowledged that rate changes may elude motorists.

"Speaking as a motorist myself, I have to confess that it is probably true of many motorists that even when rate changes are announced in advance through the media, we don't always pay attention," she said.

"Very often, we pay attention when our in-vehicle unit goes beep and we look at the number and it looks different from the last time we were on the road."

It is then that drivers decide whether to change their travelling patterns. Some may still feel the time saved is worth the higher rates, she said.

"But each time there is a rate change, we do notice that there are certain drivers who have changed their travelling pattern."

Mrs Teo said the satellite-based ERP system, which the Land Transport Authority is working on, will be a "fairer" system.

Likely to be in place by 2020, the system offers "the flexibility of charging drivers according to the distance they travel".

"This is an inherently fairer system as those who contribute more to congestion will pay more," Mrs Teo said.

"The incentive for these drivers to change their time, route or mode of travel would thus be stronger."









Policy of matching Malaysia's tolls 'fair'
By Christopher Tan, The Straits Times, 10 Sep 2014

THERE is no guarantee that motorists will see lower costs when driving to Malaysia if Singapore does not have a policy of matching Malaysia's toll charges, according to Senior Minister of State for Transport Josephine Teo.

Singapore's policy of matching the tolls that Malaysia imposes for use of the Causeway and Second Link is a "longstanding" one.

"It reflects the shared nature of the two crossings, and ensures a fair distribution of total revenues from the crossings," she said.

Without such a policy, "lower toll charges by one side may simply be offset by higher tolls" levied by the other side.

So, "there is no assurance that toll charges forgone by one side will be translated into lower total charges which benefit motorists", she said in Parliament yesterday.


Mr Singh also asked whether a study has been done to assess the impact of higher tolls on Singapore businesses in Johor's Iskandar region.

Mrs Teo said the Government has limited information on the cost structures and market conditions of Singapore businesses in the Iskandar zone, but added: "Clearly, there will be some impact on their costs."

She reiterated that Singapore would "in due course" match Malaysia's latest toll revision that kicked in on Aug 1.

Drivers of cars entering Johor from Singapore through the Causeway are now charged RM9.70, up from RM2.90 before August. Drivers of cars travelling from Johor to Singapore previously paid no tolls, but now must pay a charge of RM6.80.

If Malaysia reduces or removes the toll charges, Singapore will follow suit, Mrs Teo said, adding: "This would be welcomed by both Singapore and Malaysian businesses on both sides of the Causeway."

In her reply to Mr Ang Wei Neng (Jurong GRC), Mrs Teo said Singapore's entry permit charges for foreign vehicles were meant to "equalise the cost of owning and using a foreign-registered vehicle in Singapore, with that of a Singapore-registered vehicle".

The cost difference between the two has widened in recent years, she noted, hence the need to revise the fees. The new rates took effect on Aug 1.

But the increase is the first in 20 years, she said. "In fact, it was reduced in 2004... because COE prices had gone down during that period."

As foreign-registered cars and motorcycles continue to enjoy around 125 fee-free days a year, on top of daily fee-free hours, only one in 10 foreign cars that enter Singapore will be affected by the increase, she said.

On reports that Malaysia will introduce a similar fee, Mrs Teo said Singapore has not been "officially informed by the Malaysian government".

"We are concerned whether it is directed towards Singapore vehicles," she said. "We have contacted the Malaysian government to seek details, and are awaiting their reply before deciding on our response."





Perks for parents to move to new towns 'too costly'
By Rachel Au-YongThe Straits Times, 10 Sep 2014

NATIONAL Development Minister Khaw Boon Wan has appeared to rule out giving cash incentives to encourage parents in mature estates to join their children in new towns.

He said yesterday he had asked participants at his ministry's recently concluded Housing Conversations how big a carrot it would take for them to move. "The figure is something I can't afford. It's six digits," he said, to the general surprise of MPs.

In July, Mr Khaw seemed to entertain the idea of financial incentives. He told participants that if parents were prepared to leave their comfortable surroundings in a mature estate, "we should try to facilitate and perhaps even reward them for moving out because that opens up opportunities for children of parents in mature estates who want to stay on."

Yesterday, he appeared to have changed tack when asked about the idea by Mr Baey Yam Keng (Tampines GRC).

"We will try within our capabilities and financial limits, but if some parents can change their attitude and be prepared to try out the new towns, they may discover better new towns - maybe in Yishun," Mr Khaw said.

Still, there are other options, even for those in mature estates.

"Helping extended families live together or close by for mutual care and support has been a longstanding priority for this Government," he said, pointing to the Married Child Priority Scheme, which gives applicants living with or near their parents more chances at the ballot box, and the multi-generatonal 3Gen flats.

Another is the possibility of more new flats in older towns.

He told Mr Christopher de Souza (Holland-Bukit Timah GRC): "Within the next 12 months ... there are several Build-to-Order launch possibilities in several mature estates. Whether it will be in the member's ward, I do not know."

The Selective En bloc Redevelopment Scheme (SERS) and resale flats are also options for those hoping to move into mature towns to be near their parents. SERS involves redeveloping old estates. Affected owners get compensation and rehousing benefits. These old estates are often low-rise and the new blocks will have more units than before.

But people in older estates may not be keen to move out. Mr Khaw said: "I know many parents are very reluctant because ... they are used to the hawker or a particular wet market stallholder and they find it very difficult to move to a new place. But we will try."





Window grilles not 'essential' for all, will not be provided by HDB: Maliki
Channel NewsAsia, 9 Sep 2014

The Housing and Development Board (HDB) will not provide window grilles as a standard feature in its flats – whether sold or rental – as they are not considered essential by all households, Minister of State for National Development Dr Mohamad Maliki Osman said in Parliament on Tuesday (Sep 9).

Dr Maliki was responding to questions from MP Baey Yam Keng and Workers’ Party MP Png Eng Huat on whether HDB would consider making window grilles a standard safety feature for rental flats. Mr Baey also asked if HDB would look into reducing the cost of installing window grilles for rental tenants who need them.

Dr Maliki said rental tenants who require window grilles may install their own. If they are unable to afford to do so and have safety concerns due to a medical condition or because of young children at home, HDB will help to install the grilles on a case-by-case basis, he added.





Challenges in infant care sector debated
By Nur Asyiqin Mohamad SallehThe Straits Times, 10 Sep 2014

A SPIRITED exchange took place in Parliament yesterday over early childhood care, with Ms Lee Bee Wah lamenting the lack of space in childcare centres in her ward.

"I have gone round to check all the childcare centres in Nee Soon South," she said of the ward in Nee Soon GRC. "They are all filled up. There's no vacancy."

Minister for Social and Family Development Chan Chun Sing had told her, in response to one of her earlier questions, that the Government has added more than 320 infant care places in 25 childcare centres between August last year and July this year.

But she pointed out that each week, residents would ask her for help to get a place at childcare centres.

"It looks like there's an acute shortage... I just wonder, is this unique (to) Nee Soon South or is it a nationwide problem?"

Mr Chan acknowledged that the early childhood sector is indeed a challenge.But places are not the main problem, he said.

The challenge is the sector's manpower shortage, for which Dr Intan Azura Mokhtar (Ang Mo Kio GRC) suggested recruiting stay-at-home mums.

Mr Chan was open to the idea, saying the Government is prepared to be more flexible to attract people into the sector.

Meanwhile, his ministry is taking steps to address the high attrition rate, he said. It is working with the Education Ministry to ensure those who want to do early childhood courses are passionate and ready for the work involved.

Ms Lee persisted. She urged the Government to look at offering incentives or simpler training to attract people into the sector.

"If you were to recruit some of those housewives who have experience caring for babies, if you ask them to go and study, they will say, 'Ai tak ceh ah?' (Hokkien for 'Need to study, ah?') Then they wouldn't want to come forward," she said.

But the sector is not looking for people with academic qualifications, Mr Chan said.

What it wants are people with the right skill sets who can assure parents their children will be taken care of. "At the same time, they must have the heart to want to care for the children."





Civil servants need to be aware of pro-family leave benefits: DPM Teo
By Sara Grosse, Channel NewsAsia, 9 Sep 2014

Public service officers use their pro-family leave benefits on a needs basis, said Deputy Prime Minister Teo Chee Hean in Parliament on Tuesday (Sep 9).

According to Mr Teo, 72 per cent of officers used the six-day childcare leave, 48 per cent used the two-day extended childcare leave and 78 per cent used paternity leave. MP Seah Kian Peng questioned why not more have taken up the pro-family leave benefits.

The Deputy Prime Minister said rather than focusing on the rate of utilisation of specific leave types, it is important to ensure that pro-family leave benefits are made known to officers. This way, they can make use of the benefits when they need to do so.

Mr Seah then suggested a top-down approach may be needed so that civil servants are encouraged to utilise the pro-family leave benefits.





Pensioners who are pioneers 'will be better off than before'
By Nur Asyiqin Mohamad SallehThe Straits Times, 10 Sep 2014

GOVERNMENT pensioners who qualify for the Pioneer Generation Package will continue to receive all the post-retirement benefits of their respective pension schemes.

This is on top of benefits under the Pioneer Generation Package, such as outpatient and MediShield Life premium subsidies.

Deputy Prime Minister Teo Chee Hean gave the assurance yesterday in his reply to Mr Seah Kian Peng (Marine Parade GRC), who asked about the impact of the Pioneer Generation Package on low-income pensioners.

Mr Teo said the package honours the elderly by taking care of their health-care needs, so pensioners will not be worse off.

All Singaporeans who meet the Pioneer Generation criteria will be eligible for life-long Medisave top-ups of $200 to $800 a year, for instance. They will also get enhanced Community Health Assist Scheme subsidies at participating GPs and dental clinics.

"This will reduce their out-of- pocket expenses under their existing medical benefit schemes as pensioners," he said.

Also, pensioners with moderate to severe functional disabilities will receive $100 a month under the Pioneer Generation Disability Assistance Scheme.

MediShield Life is compulsory for all Singaporeans, so pensioners will be enrolled too and get benefits beyond the post-retirement perks they already receive. Pensioners will receive a letter from the Public Service Division next month, with details on how they are being enrolled.

This will ensure that pensioners who are pioneers "will be better off than before", he said.


ASPIRE to break through limiting beliefs

$
0
0
Parliament yesterday endorsed the recommendations of the Applied Study in Polytechnics and ITE Review (ASPIRE) committee to make skills training and applied learning a way of life. We reproduce excerpts of speeches from Education Minister Heng Swee Keat, who spoke about the need for three breakthroughs in thinking; and from Senior Minister of State for Education Indranee Rajah's speech on Monday, where she explained what the report means by deepening skills.
The Straits Times, 10 Sep 2014


WE ARE not fixing a broken system. In fact, the polytechnic and ITE education in Singapore is first-rate. It has allowed many Singaporeans to make good progress, it is widely admired around the world.

ASPIRE represents the forward-thinking and planning in our policymaking and it represents the way that we respond to the aspirations of Singaporeans.

Our beliefs can shape our choices. Our beliefs can either limit or expand opportunities. My remarks will address three beliefs about qualifications that limit our potential, how ASPIRE breaks through these limiting beliefs.

Limiting beliefs

THE first limiting belief is that qualifications are all that matter to get a good job, to get a good life. This is limiting because the highest qualifications will do a person no good if there are no jobs available in the first place.

In many parts of Europe, even nearer home Taiwan and other examples, we see highly educated people without a job because the economy does not create jobs for them for structural or cyclical reasons. It is very painful.

The belief that qualifications are all that matter is also limiting because there's a variety of jobs requiring us to learn in different ways and all our life.

Some jobs require degrees; some jobs don't. Some, like a heart surgeon, for instance, requires deep skills that take years of post-graduate specialised training. And there are some jobs, like those of a master craftsman or master chef, that also require deep skills but which can be better acquired on the job.

Qualifications are a proxy measure for some competencies, some attributes but cannot represent the full package of attributes each of us brings to the table.

A second limiting belief is the opposite extreme - that qualifications don't matter at all.

Some members of the public are asking: is the Government now saying that qualifications don't matter? Then why are we urging people to learn and upgrade?

So let me be clear. ASPIRE is not about dissuading Singaporeans from upgrading ourselves, or pursuing degrees or pursuing any form of qualification. ASPIRE is about creating opportunities for all, not creating more competition for some. ASPIRE is about keeping pathways open for all, not blocking pathways for some.

Qualifications matter but they must be the right qualifications and of the right standard for what we want to do.

So, for example, we want our doctor, our nurse, our pharmacist, our physiotherapist to each have the right qualifications for the job they do. We want the engineers who certify our buildings are safe, to be really well-trained, well-qualified to do the job. We want our architect similarly to be well-qualified for the job. The right qualification signifies that you have the right skills, the right combination of knowledge, application and experience.

But not all qualifications matter. Not if they do not help us build the right skills for what we want to do. And this can happen when we seek qualifications as a paper chase, rather than as a quest for skills.

Recently, a young resident came to see me for advice. She shared that after she got her diploma, she went directly to do a private degree programme because she thought that she could get a better job and earn a better pay. But after spending tens of thousands of dollars on the programme, she got a job that paid her at a fresh diploma holder level - about $2,000. Because the company did not find her degree skills relevant.

She lost three years of salary had she gone on to work. So opportunity cost of over $70,000 plus the cost of doing this programme. What's worse, she realised after all this that this line of work does not suit her strengths and interest. She was so caught up in chasing the piece of paper and lost the chance to discover what she really cared about.

This story moved me because her family is not well-off, it's such a huge cost to them.

I feel strongly that we must provide better career and education guidance to our young people. And our captains of industry must come out and explain what they are looking for.

A third limiting belief is that if others are better qualified, I would lose out.

Now, is it true that if poly and ITE students learn better, the value of degrees would go down?

Again, this is very limiting. The opposite is true - when our friends and colleagues can do a better job, we all benefit.

Just think about this. What does it take to make a visitor to Singapore have a great experience?

From the pilot to the cabin crew, to the moment he lands at the airport, the way that our counter staff deal with it, to our taxi driver, to the baggage handler, to the frontline staff at the hotels, in the restaurants, in the places of interest, everyone will have some role to play in making it a great experience.

And not to mention the architects and the engineers who design all these attractions. Not to mention the technicians and the cleaners who maintain these facilities. The more that each of us can do our part, the more that each of us is highly skilled and can do a great job, the more we create the right conditions for everyone to thrive.

This is the Singapore Story. We enjoy a better standard of living because we work as a team, and we earn other's respect and we earn a premium for being team players cheering one another on, for helping one another do better.

Breakthroughs

THE ASPIRE report encourages us to break through these limiting beliefs, to think anew about qualifications, jobs and opportunities:

Breakthrough No. 1 is to go beyond qualifications to the pursuit of excellence, by recognising that attitude, deep skills, knowledge and experience matter if we want to perform and excel.

The second breakthrough is to go beyond the classroom to recognise the value of applied learning and lifelong learning - and make the workplace a great learning place.

The third breakthrough is to go beyond narrow definitions of success to recognise that everyone excels at different things, in different ways, and that we can all excel if we apply our minds, hands and hearts to what we do.

Does this mean that degrees no longer matter? None of these breakthroughs devalues some qualifications over others. None of these breakthroughs limits opportunities for one group of people over another. It is not about one kind of qualification versus another; one group versus another.

Can we put these breakthrough ideas into practice?

The answer is Yes...

I addressed three limiting beliefs that hold us back from realising our full potential. I talked about three important breakthroughs that ASPIRE makes. And I shared the three areas of action for us to break through our limiting beliefs: We must learn at every stage, learn in every way, respect everyone.

These are not ideals. These are imperatives.

We must not limit ourselves to some places, sometimes, some people over others. We must break through into every stage, every way, everyone. The Government will work hard on "learn at every stage, and learn in every way", together with employers, schools and families.

The most important part of all is respect everyone. Because at the heart of the matter, it is not just about qualifications, not just about jobs, not just about economic growth.

All of this is to create the conditions for Singaporeans to pursue lives of meaning, achievements and joy. Everyone of us, regardless of our starting points.








Car mechanic may need to be robotics expert

WHAT are skills? We must be clear on what we mean when referring to skills. I have heard that since the National Day Rally and the ASPIRE report, some children have been telling their parents that since it is now about skills, they do not have to study anymore.

There is a misapprehension that skills means only doing things with your hands, or some manual form of work. "Skills" means much more than that. So what do we mean by "skills"?

Broadly, skills means knowledge, application and experience. Knowledge necessarily includes academic content and theory. For example, it is not possible to do construction work, which involves measurement and dimensions, without maths. You cannot do product design without learning about materials and understanding manufacturing processes.

Hence, our primary and secondary schools have an academic syllabus to provide a strong foundation for students, whether they later choose an academic route or a more applied route such as polytechnics and ITE.

Knowledge alone is not enough - it is how you apply it. "It's not what you know. It's what you can do with what you know." This is where applied learning comes in. It allows students to learn through practice and application. The workplace is one of the best places for applied learning. Experience is, of course, the fruit of constant practice and application.

When we refer to skills, we are also referring to both hard skills and soft skills. Hard skills are technical know-how. It is not limited to skills in technical sectors, such as precision engineering. It includes skills in the service sector, such as hospitality, as well as skills in professions like nursing and accountancy. It covers the entire spectrum of work.

Then there are soft skills, such as attitude, leadership, communication skills, teamwork, the ability to work across cultures, the ability to deal with people and the ability to solve problems.

The third sense in which we use skills is the ability to achieve desired outcomes. Once we understand that skills encompass all these things, it is easy to understand why skills are so important to an individual's personal development and growth as well as to his or her career prospects. It is also easy to understand why skills are so much in demand by industry and employers.

Raising skills levels

THE first thing we mean by progressing through skills is raising skills levels across the board.

Jobs are becoming more complex. For example, in the past if you were a car mechanic doing maintenance and repairs, all you needed was mechanical knowledge.

Today, car functions are increasingly computerised. If something goes wrong, it is not just a matter of a mechanical repair - there is also a need to run computer diagnostics on the car to find out what is wrong.

In the future, we will have driverless cars. The car mechanic will then have to acquire even more skill sets. In fact, he may be replaced by a maintenance robot.

To stay relevant, he will need skills that enable him to direct and control the robot - a higher order of skills. So taking the example of a car mechanic, the skills needed yesterday were mechanics. Today, it is mechanics plus electronics. Tomorrow, it will be mechanics, electronics and robotics. In order to cope with this, we have to raise our skills levels across the board, in every sector, at every level, to bring Singaporeans to a new skills equilibrium.

This is so that as the way we do jobs change, as jobs themselves change, as new ones are created and old ones swept away - Singaporeans will be ready, not only to cope but also to thrive, because those with the raised skills levels will be the ones who will be able to access better pay, better prospects, better progression and better outcomes.

The second way of progressing through skills is building on skills. We want people to be able to progress by building upon a solid preceding layer of skills at each stage.

Let me give an example which I encountered when I visited Keppel shipyard. An employee comes in with a diploma in marine and offshore technology. He works for a few years as an assistant engineer installing and commissioning equipment on a rig.

Later, he goes on to do a degree in naval architecture. He graduates, and becomes a naval architect and can design ships or rigs. Think of how much more someone who has actually worked on building a rig can bring to the design and functionality of a rig when he one day becomes a naval architect.

We want people to progress not only by building on skills but also by widening their scope.

For example, a technician or an engineer on the shopfloor may show leadership or organisational potential. To help them fulfil their potential, we need to broaden their skills. For example, we can send them to a course in project management and human resource management, and so they acquire a different set of skills.

There is a need for deep knowledge and expertise. This is the path of specialisation. For example, in the aerospace industry, a trainee licensed aircraft engineer (LAE) starts by becoming familiar with an aircraft's major systems and powerplants. He deepens his skills to become an assistant LAE and performs transit check procedures, and then becomes a full LAE, performing detailed system, engine component and functional checks and troubleshooting procedures.

In the past, graduation from an educational institution marked the point where education stopped and work began. Now, education and work are intertwined. Learning and education must continue even after one has started work. The continuous learning and acquisition of new skills will enable people to upgrade and progress throughout their working lives and achieve better outcomes for themselves and their families.



Related
ASPIRE committee report
ASPIRE debate in Parliament Day 1
ASPIRE debate in Parliament Day 2

Upgrading programmes at HDB estates get a boost

$
0
0
Pace of works to be sped up, more households to enjoy benefits
By Yeo Sam Jo And Amelia Tan, The Straits Times, 11 Sep 2014

HOUSING Board upgrading programmes were given a boost yesterday as the Government announced fresh moves to spruce up more neighbourhoods, touch up ageing flats and replace old lifts.

The enhancements are aimed at keeping ageing estates in good condition, National Development Minister Khaw Boon Wan said yesterday.

"Many residents with blocks and neighbourhoods that have not yet been upgraded are impatient," said Mr Khaw, who was speaking at the HDB Awards ceremony at Shangri-La Hotel. "They, too, want to benefit from the new features immediately."

The Government will be paying for most of these upgrading programmes.

One of the changes announced is to speed up the pace of the Home Improvement Programme (HIP), which addresses maintenance issues such as structural cracks in flats built in or before 1986.

Some 100,000 flats, out of the 300,000 eligible, will be selected next year. Over the next two years, 50,000 flats will be upgraded annually. This is up from the current 35,000 annually. Homes selected will have an option to include elderly-friendly fittings.

More than 120,000 flats have been offered the upgrade so far, with citizen households fully subsidised for essential upgrades. They pay between 5 per cent and 12.5 per cent of the costs for optional improvements, such as door replacements.

"Early selection of HIP blocks will... enable the owners to decide better whether to wait for the HIP or to proceed first with their own renovations," said Mr Khaw.

The Neighbourhood Renewal Programme (NRP), which improves neighbourhood facilities, will also expand to include HDB blocks built between 1990 and 1995. Previously, this applied only to blocks built in and before 1989.

This means that another 100,000 households in more than 1,300 blocks, mostly in middle- aged towns like Chua Chu Kang, Pasir Ris and Tampines, will benefit from the programme.

The scope of improvements under the NRP will also be broadened to include block repainting and other repairs, which were previously done under the town councils' routine maintenance.

The Government will also replace ageing lifts which were not targeted in the Lift Upgrading Programme, said Mr Khaw.

The new Selective Lift Replacement Programme will replace about 750 lifts mostly in Chua Chu Kang and Pasir Ris. The new lifts will come with better safety and security features, like vision panels and motion-sensing doors.

About 33,000 households will benefit from this programme, which will be funded by HDB and the town councils.

Chua Chu Kang GRC MP Zaqy Mohamad said his residents have been asking for such lift safety features for many years.

Statutory board manager Alex Seo, 31, said many residents who go home late at night will appreciate the vision panels.

Trainer Wong Peng Thim, 58, who lives in Block 232, Pasir Ris Drive 4, is looking forward to getting covered walkways and sheltered drop-off porches under the NRP. "Having no walkways makes it inconvenient for us to get home when it rains."

Mr Khaw said the moves will raise the overall standard of living for residents.

"Every new HDB town should be better than the old town. Every old town should not be too far behind the new town."



No public screening of film on political exiles: MDA

$
0
0
It says documentary distorts legitimate actions of country's security agencies
By Nur Asyiqin Mohamad Salleh, The Straits Times, 11 Sep 2014

A DOCUMENTARY film on Singapore's political exiles is not allowed to be screened in public or distributed in the country because the Media Development Authority (MDA) says it distorts the legitimate actions of security agencies as acts that victimise innocent individuals.

The film, To Singapore, With Love, by local film director Tan Pin Pin, was given a "Not Allowed for All Ratings" classification by the MDA yesterday.

But a "purely private" screening is allowed, MDA said later when asked by The Straits Times.

In the 70-minute film, Ms Tan interviewed nine Singaporeans on why they fled the country, what their lives are like now and their feelings towards Singapore.

They live in Britain and Thailand, some of them for more than 50 years.

But, the MDA statement said, the individuals gave untruthful and distorted accounts of how they had to flee and remain outside Singapore. Hence, the film "undermines national security because legitimate actions of the security agencies to protect the national security and stability of Singapore are presented in a distorted way as acts that victimised innocent individuals".

Ms Tan, 44, said in a Facebook post last night that she was disappointed with the decision.

She had hoped the film would, among other things, open up a "national conversation to allow us to understand ourselves as a nation better".

The documentary was submitted for classification in May by the National University of Singapore Museum. Ms Tan said it was to be screened with two of her other films by the NUS Museum.

The MDA, in its statement, said many in the film were members or supporters of the Communist Party of Malaya (CPM). "The CPM sought to overthrow the legitimate elected governments of Singapore and Malaysia through armed struggle and subversion, and replace them with a communist regime," it said.

The MDA also said some tried to "whitewash" their security histories, with two of them omitting the criminal offences they are still liable for, like tampering with their Singapore passports or absconding from national service.

It did not identify them.

But records show Mr Ho Juan Thai, a Workers' Party candidate who lost in the 1976 General Election, had amended the December 1976 expiry date on his passport to enter Britain in July 1977. Now 63, he was accused of making racially inflammatory speeches during the election campaign.

The other is former student union leader Tan Wah Piow, now 62. He absconded from national service duties.

The rest are: Dr Ang Swee Chai, 64; Mr Chan Sun Wing; Mr Wong Soon Fong; Mr and Mrs He Jin; and Mr and Mrs Tan Hee Kim.

The last six, who fled in 1963 during a round-up of communists, are in their late 70s and early 80s.

The MDA also disputed the impression they gave that they were being unfairly denied the right to return to Singapore.

They were not forced to leave, nor are they being prevented from returning, the MDA said.

"The Government has made it clear that it would allow former CPM members to return to Singapore if they agree to be interviewed by the authorities on their past activities to resolve their cases," it noted and added: "Criminal offence will have to be accounted for in accordance with the law."

Minister for Communications and Information Yaacob Ibrahim said he agrees with and supports the MDA's assessment.

He said in a statement on Facebook: "It is not surprising that ex-CPM members and sympathisers wish now to give their own accounts."

But, he added, they should not get to enjoy a public platform to spread untruths "to mislead the public, absolve themselves, or deny their past actions".

Dr Yaacob added: "Many other ex-CPM members and supporters chose to return, acknowledge their actions, and renounce communism and violence. They and their families continued to live here and to contribute to building modern Singapore."

He did not elaborate. But records show they include former communist leaders Eu Chooi Yip and P.V. Sarma. Both returned here from China in 1991.

The MDA's move was criticised last night by about 40 members of Singapore's film-making and arts community. Their statement suggested that "rather than banning the documentary, authorities release their version of the events in question, so that viewers can make up their own minds".

MDA's decision, however, is not final. Ms Tan can appeal to the Films Appeal Committee, an independent 15-member panel.

She said she may re-submit her film "for a rating in the future".

The last film to receive the rarely used "Not Allowed for All Ratings" classification was Ken Kwek's Sex.Violence.FamilyValues in 2012, because part of it was judged offensive to Indians.

After he appealed, it was edited and released with an R21 rating.




NO PUBLIC PLATFORM FOR EX-CPM MEMBERS

It is not surprising that ex-CPM (Communist Party of Malaya) members and sympathisers wish now to give their own accounts of historical episodes that they were involved in. But individuals who have chosen to leave and remain outside Singapore, and refused to account for their past actions, should not enjoy a public platform to purvey distorted and untruthful accounts to mislead the public, absolve themselves or deny their past actions.

- Minister for Communications and Information Yaacob Ibrahim



DISAPPOINTED BY DECISION

I am... very disappointed that my film is banned. By doing this, MDA is taking away an opportunity for us Singaporeans to see it and to have a conversation about it and our past that this film could have started or contributed to. It is vital for us to have that conversation on our own terms, especially on the eve of our 50th birthday. We need to be trusted to be able to find the answers about ourselves, for ourselves.

- Filmmaker Tan Pin Pin



NATIONAL SECURITY CONCERNS

Whether or not there are artistic merits to the film, does not take away from the fact that there are national security concerns. What may be a concern to one country can be quite different for another country. In Singapore, we have determined that the film has to be disallowed because of national security concerns.

- Media Development Authority chief executive officer Koh Lin-Net





Interest in exile film up after curb
Restriction here spurs some to catch it overseas
By Nur Asyiqin Mohamad Salleh, The Straits Times, 12 Sep 2014

SOME Singaporeans are planning to travel to Johor Baru to watch a little-known documentary film on Singapore's political exiles, with one student organising a chartered bus service for the event.

They were spurred into action by the Media Development Authority's (MDA) decision to disallow public screenings of To Singapore, With Love here.

The MDA said its contents "undermine national security" and classified it as Not Allowed for All Ratings. That means the film, by local filmmaker Tan Pin Pin, 44, cannot be shown in public or distributed here.

Among those whose interest has been piqued by the MDA's action is sales manager Louis Khoo, 30: "I didn't know about the film before MDA made its decision. And now that we're told we can't watch it here, everyone wants to watch it."

Ms Tan's film is based on interviews with nine Singaporeans who fled the country and now live in Britain and Thailand. The film premiered at the Busan International Film Festival in South Korea last October, and has played in Berlin and the US.

The MDA said the people featured in it gave distorted and untruthful accounts of how they came to leave and remain outside Singapore, and "legitimate actions of the security agencies to protect the national security and stability of Singapore are presented in a distorted way as acts that victimised innocent individuals".

The film will play at film festivals in India, the Philippines, London and Taiwan this month and next month.Some students in London, like Royal College of Music undergraduate Nabillah Jalal, are planning to watch it with friends when it plays there at the SEA ArtsFest in October.

"The entire saga of exiling a film about being exiled is stirring some interest - and rebellion - in me," said the 22-year-old. "But it's also a chance to look at perspectives we rarely see."

The film is now on a four-city tour in Malaysia. It played in Petaling Jaya last week and will go to Johor Baru, Kuantan and Penang. Next Friday, clerk Charmaine Lee, 28, will drive with a group of friends to Johor Baru, where the film will be shown at Malaysia's annual Freedom Film Festival.

More than 100 people have registered their interest to attend the screening. Ms Tan yesterday posted on the Facebook event page that the current venue can hold only 150 people. If more register, the organisers may switch to one that can hold 400.

Yesterday, Mr Lim Jialiang, who studies at Nanyang Technological University, created a sign-up form for people who want to take a chartered bus to JB for the show. There have been offers to sponsor two buses, said Mr Lim, 24.

Yesterday, the MDA elaborated on its previous day's remark that a "purely private" screening is allowed. Its spokesman said: "Whether a screening is private will depend on many factors, including how these screenings are planned and conducted and who is permitted access.

"For example, a screening of a film to one's own family members or personal friends could be private screening if no other person is permitted access."


Helpline for seniors receives 9,700 calls in first two months

$
0
0
9.7k callers ring up Silver Line
By Joanna Seow, The Straits Times, 11 Sep 2014

A HELPLINE for senior citizens and caregivers has been used by almost 9,700 callers since it began operations in July.

The Singapore Silver Line, which provides information about eldercare services and grants that are available, was officially launched by Senior Minister of State for Health and Manpower Amy Khor yesterday.

More than half the calls received have been about the Pioneer Generation Package, while a quarter were about other programmes under the Agency for Integrated Care (AIC), such as the Community Health Assist Scheme (CHAS) and Foreign Domestic Worker Grant.

In a speech at the Ministry of National Development Complex, Dr Khor said: "Raising capacity and building up manpower capabilities in the Intermediate and Long-Term Care sector are necessary to support the needs of an ageing population.

"Equally important is the need to ensure that it is convenient for our elderly and their caregivers to access our services."

Dr Khor added that the target is to help more than 100,000 callers in the first year.

Some 20 customer care officers man the helpline at 1800-650-6060, which operates from 8.30am to 8.30pm on weekdays, and from 8.30am to 4pm on Saturdays. The number of officers will be doubled by the end of the year.

Madam Magdalene Choo, 52, went through a week of training before starting work on the line in July. She answers 25 to 30 calls a day, giving people advice about what schemes they can apply for, the forms they must fill out and which documents to attach.

"The older folks are grateful when they are able to get help from the schemes," she said. "I'm very happy that I'm able to make their day."







72,000 benefited from ComCare assistance in 2013: MSF

$
0
0
Channel NewsAsia, 10 Sep 2014

About 72,000 needy Singaporeans and their families tapped on more than S$102 million in ComCare assistance in Financial Year (FY) 2013, with more funds disbursed to those who required short- to medium-term assistance, according to the latest ComCare annual report.

In its press release on Wednesday (Sep 10), Ministry of Social and Family Development said S$56 million was disbursed to those needing short- to medium-term assistance. This was an increase of 33 per cent from the S$42 million provided in the previous financial year.

In terms of people who received assistance in this group, MSF said close to 26,000 were recipients of the financial aid - an increase of 19 per cent from FY 2012, it added. 

"The increases are due to changes made in FY 2013 to widen the coverage of ComCare support to more Singaporeans," MSF stated. 

IMPROVING DELIVERY OF ASSISTANCE

The ministry also highlighted in the annual report efforts to streamline and improve the delivery of assistance to those in need.

For instance, administration of pre-school subsidies for low income families have been transferred to the Early Childhood Development Agency (ECDA), which now serves as the main point for disbursement of both basic and additional pre-school subsidies.

Additionally, 14 Social Services Offices (SSOs) have been established in housing estates since July 2013 to bring services - financial and otherwise - closer to those in need. Nine more SSOs will be opened by June 2015, it stated.

Minister for Social and Family Development Chan Chun Sing said: "We continue to enhance our support for vulnerable and needy Singaporeans. The new network of Social Service Offices in the hearts of our HDB estates enables citizens in need to have easier and quicker access to social assistance.

"We will continue to review the policies under ComCare and improve the delivery of social assistance and services to build a stronger social safety net for Singaporeans," Mr Chan added.


Tap the potential in SRS

$
0
0
The Supplementary Retirement Scheme can be tweaked to make voluntary savings for retirement more attractive to Singaporeans.
By Donald Low, Published The Straits Times, 11 Sep 2014

IMAGINE your bank has just introduced a new savings account. For every dollar you put into your account, you receive cash of (up to) 20 cents. So if you deposit $10,000 in this account, you will receive up to $2,000.

There is an annual cap on how much you can put into this account, but the bank allows you to make fresh deposits every year. Each time you do so, you receive the same cash benefit.

As interest rates are currently very low, the bank encourages you to invest your savings in mutual funds and other approved instruments. The returns from your investments are put back into the account. The only snag is that you cannot withdraw any money from the account until you reach 65.

The savings account as described above already exists in Singapore in the form of the Supplementary Retirement Scheme (SRS).

Under the SRS, you can make contributions of up to $12,750 each year to your account at one of the three local banks. These contributions are tax deductible: whatever you put into your SRS account up to the cap is not taxed.

Since the highest marginal tax rate for personal income tax in Singapore is 20 per cent, the maximum tax savings each year is $2,550. The SRS is arguably the easiest way for taxpayers to get money from the state in the form of taxes saved; all they have to do is save for their own retirement.

At retirement, your SRS withdrawals enjoy a second tax benefit. Only 50 per cent of withdrawals are taxable. As most retirees have very low marginal tax rates, SRS withdrawals are hardly taxed.

In the debate on what the state can do to bolster Singaporeans' retirement adequacy, the emphasis has been placed on enhancing the Central Provident Fund (CPF) system. Rightly so.

But the SRS has huge potential that is mostly under-utilised. There is much scope for the Government to enhance the scheme's attractiveness to encourage Singaporeans to save more for their retirement - on a voluntary basis.

Current shortcomings

DESPITE the scheme's significant tax savings, the proportion of working Singaporeans who make regular SRS contributions is quite low. There are at least three reasons for this.

First, the SRS benefits only income taxpayers. About 60 per cent of working Singaporeans do not pay any income tax; there is no incentive for them to make voluntary SRS contributions.

Second, people have strong present-biased preferences. We value current consumption much more than future consumption (which we discount heavily). This makes it difficult for most of us to set aside more for our retirement voluntarily.

Our strong preference for the present also leads to procrastination. People may know they need to save more for retirement. They may tell themselves, quite sincerely, that they want to start saving for their retirement at the end of this year rather than wait till next year to do so. But when the year end becomes today, many find the loss of immediate consumption to be too painful, and so postpone saving to the following year. When next year comes around, the same problem repeats itself.

Third, default rules determine behaviour and are thus extremely consequential.

If you want people to take part in a programme, it is more effective to enrol them automatically, than to give them incentives to take part, even if you keep making the incentives more generous.

Sheer inertia and procrastination will deter or delay participation.

Today, the SRS requires people to make a deliberate decision to set aside monies for their retirement. It is hardly surprising that most people - including many who would enjoy tax savings - do not contribute to SRS.

Reforming the SRS

IN FACT, it will not be difficult to reform the SRS to make it a much stronger pillar of our system of retirement financing.

Doing so involves at least two critical changes.

First, the Government should consider making the current SRS tax deduction a tax credit.

Rather than allow a taxpayer to deduct the $12,750 from his taxable income (and thereby claim a tax deduction), the Government can give a tax credit for that sum to the taxpayer. This credit can be set at, say, $2,000.

Suppose someone has an income which attracts income tax of $1,500. He tops up his SRS account up to the cap of $12,750.

With the proposed SRS tax credit of $2,000, he does not need to pay the income tax of $1,500, and even gets $500 back from the Government in cash.

Allowing those who have low or no tax bills to receive cash from the Government - if they make some SRS contribution - also makes the scheme very attractive to lower- and middle-income earners who currently do not pay any income tax. Policymakers may argue that lower- and middle-income earners are not able to save more for retirement (over and above the CPF), and so there is no need to encourage them to do so. This is flawed reasoning. There is no good reason why the tax system should favour retirement savings by only high-income earners. Indeed, the current SRS regime can be faulted for being regressive - the more one earns, the more he stands to gain from the SRS.

Automatic enrolment

THE second proposal to enhance the SRS would be to change the default rule. Instead of requiring people to make a decision each year to contribute, we should think of ways in which people can be automatically enrolled while allowing them to opt out (thereby retaining the voluntary feature of SRS).

This is already the default rule for our monthly contributions to self-help groups. If Singaporeans can accept automatic enrolment for charitable contributions, surely we should consider having the same default for voluntary retirement savings.

How might this work in practice? To start, employers could be required to sign up their employees for SRS accounts upon their reaching 40 and/or crossing a certain income threshold.

Furthermore, since many working Singaporeans receive a 13th month bonus, it may be acceptable to the majority for part of their bonuses to be automatically credited into their SRS accounts unless they opt out.

This proposal to make annual contributions to SRS the default rule is controversial. Many Singaporeans may rely on their year-end bonuses to meet more urgent needs; saving for retirement may not be a priority. But this objection only means that we should make it extremely easy for people to opt out of making any SRS contributions. Opting out should require no more than a tick and a signature.

The current debate on retirement adequacy, while useful, may be overly focused on how the CPF should be enhanced.

While not a part of the CPF system, an expanded SRS can be an important piece of the retirement financing puzzle.

Rather than limit the tax benefits of the SRS to high-income earners, the Government should make voluntary savings for retirement more attractive and automatic for a much larger segment of the working population.


The writer is associate dean (executive education and research) of the Lee Kuan Yew School of Public Policy, National University of Singapore.

He is the editor of Behavioural Economics And Policy Design: Examples From Singapore and lead author of Hard Choices: Challenging The Singapore Consensus.


Puzzling behaviour of S'poreans at 55

$
0
0
ASK: NUS ECONOMISTS
By Sumit Agarwal, Jessica Pan And Wenlan Qian, Published The Straits Times, 11 Sep 2014

What do Singaporeans do with their Central Provident Fund savings withdrawn at age 55?

MANY countries rely on pension savings to meet individuals' retirement needs.

A key question is whether individuals should be allowed easy access to pension savings. Prime Minister Lee Hsien Loong, in his National Day Rally speech, spoke about CPF savings and the issue of letting people access their CPF money at the age of 55. There has been much discussion on this topic since, and some have argued that letting people withdraw more at 55 is unwise, as it may lead to excessive current consumption that erodes savings for one's later years. There is limited evidence, however, on what makes people withdraw pension savings and how they use them.

In a recent research paper, we attempted to shed more light on this issue. Since Singapore allows individuals to cash out a fraction of their CPF at age 55, we wanted to find out: First, do consumers actually withdraw their CPF when they have the option of doing so at age 55? Second, how does the option to withdraw CPF savings at age 55 affect the consumption and savings decisions of these consumers? Third, what motivates the withdrawal decision of these consumers? Do they make decisions due to credit constraints and demand for financial flexibility?

Today, CPF members reaching 55 can withdraw at least $5,000 as well as CPF balances in excess of the Minimum Sum of $155,000.

Aggregate statistics from the CPF Board show that close to $3 billion of CPF money is withdrawn each year. The average withdrawal is $11,000 per person, almost triple the average monthly salary in the population.

To study CPF withdrawal and subsequent consumption behaviour, we used a unique panel data set of monthly consumer financial transactions from a large financial institution in Singapore.

We examined the response of bank account balances (which serves as a proxy for the withdrawal amount), credit card spending and debit card spending to reaching the withdrawal age.

The data that we used covered April 2010 to March 2012. During this period, Singaporeans were allowed to withdraw between 10 per cent and 30 per cent of their CPF cash balances on their 55th birthday, regardless of whether they had met the Minimum Sum.

We found that, on average, as individuals became eligible to cash out a fraction of their retirement savings, their bank balances rose by about $15,000 one month after turning 55.

Strikingly, despite the large withdrawal, cumulative credit and debit card spending rose by only about $600 twelve months after turning 55. Most of this was driven by an increase in debit card spending and increased spending for poorer consumers.

Richer consumers did not change their spending patterns appreciably in response to the increase in disposable income.

Overall, bank account balances declined by about one-third after 12 months, with the balance remaining significantly higher ($10,000) than before the member turned 55, even at the end of our sample period.

Which individuals had swollen bank balances upon turning 55 - who might be those who had withdrawn their CPF?

We found that consumers' demographics, especially those related to financial literacy and sophistication are important determinants of the withdrawal decision.

Consumers with more banking experience or access to financial advisers through a priority bank account were significantly less likely to withdraw their CPF savings.

Being eligible to withdraw CPF savings at age 55 does not appear to have a large effect on the consumption patterns of the average consumer, suggesting that most people do not intend to consume (much of) their withdrawn funds.

But the withdrawal decisions of these near-retirement consumers are also puzzling - on average, consumers neither spend, nor do they invest the withdrawn money in more productive savings vehicles. The average Singaporean consumer appears to be willing to forgo an estimated 4 per cent interest rate by choosing to leave his withdrawn balances in a low-interest bearing savings account rather than in his Retirement Account.

One caveat is that we did not study consumers' financial behaviour beyond the one-year horizon - one possibility is that consumers may begin to invest their CPF withdrawals in higher-yielding interest accounts after that.

Caveats aside, our findings suggest that consumer financial literacy and sophistication are important factors driving withdrawal decisions. This suggests that early access to pension savings may lead individuals to make sub-optimal savings decisions.

But there is little support in our findings for the major concern that consumers will overspend their withdrawn savings and fritter away all their retirement savings when given the option to access their pension savings.


Sumit Agarwal is Low Tuck Kwong Professor of finance and real estate, and research director at the Centre for Asset Management Research and Investments. Jessica Pan is assistant professor of economics; and Wenlan Qian assistant professor of finance. All three are from the National University of Singapore.


Viewing all 7511 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>